Deluxe New Zealand & Australia Tour

Mt. Cook National Park in New Zealand

What to expect on this itinerary

Prepare for a grand adventure during your 21-day Australia and New Zealand tour. Your customizable tour will immerse you in Australia's Red Centre and have you uncover glassy lakes on New Zealand’s South Islands. From the majesty of the Great Barrier Reef’s exotic coral to the wonders of milky-blue glaciers set beneath New Zealand’s jagged mountain peaks, you will find breathtaking scenery and captivating colors.

Countries Visited

Australia, New Zealand

Places Visited

Auckland, Rotorua, Queenstown, Christchurch, Melbourne, Cairns, Sydney, Uluru

Suggested Duration

21 Days

Customizable Itinerary

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Day 1

Auckland - When Colors Change

Enjoy the view of the sea populated with local sailboats and the landscape pitted with ancient volcanoes as you arrive in Auckland in the early morning.  The skyline rises above the surrounding forest of deep green that, in some areas around the city, stretches to sandy shores. New Zealand’s largest city Auckland is a cultural melting pot that includes the world’s largest Polynesian population. Enjoy first class food and wine and the stunning scenery of a cosmopolitan city surrounded by bustling waterways and volcanic islands. The sizzling scent of slow cooked lamb fills the streets of South Auckland. Live guitar drifts from the cafés and through the neighborhood of Ponsonby. Your stunning accommodation at the Auckland Hotel DeBrett is a stone’s throw away from High Street's hip fashion center. The hotel is filled with vibrant color and has a retro flair. Hotel DeBrett's iconic building has been stylishly reinterpreted into a small boutique hotel that has a very personal feel.

What's Included:

Transfer
Accommodation
Day 2

Auckland - A World in Highlight

Day 3

Rotorua - The Color of Light

Day 4

Rotorua - An Illuminating Life

Day 5

Queenstown - Colors of the South Island

Day 6

Queenstown - Mighty Sound

Day 7

Queenstown - The Antique Life

Day 8

Christchurch - The Colors of Mount Cook

Day 9

Melbourne - The Wonderful Color of OZ

Day 10

Melbourne - The Shifting Colors of an Ocean Road

Day 11

Melbourne - The Island Life for Me

Day 12

Melbourne - The Different Shades of Melbourne

Day 13

Cairns - Australian Shangri-La

Day 14

Cairns - A Kaleidoscope of Color

Day 15

Cairns - The World within the Trees

Day 16

Uluru - Rainforest Green and Ocean Blue to Desert Red

Day 17

Uluru - The Changing Colors of Uluru

Day 18

Sydney - The Colorful Life of Sydney

Day 19

Sydney - Inside and Around the Lively Sails

Day 20

Sydney - The Mountains Are Blue

Day 21

Sydney - Colorful Conclusions

Trip Highlights

  • Drive along the scenic Great Ocean Road
  • Relax on Phillip Island and see the Penguin Parade 
  • Swim around the bright coral of the Great Barrier Reef 
  • Explore Sydney’s Opera House on a guided tour
  • Venture through the Blue Mountains on a 4WD Eco-tour 
  • View the incredible Milford Sound on a luxury cruise 
  • Visit the rugged Mount Cook National Park
  • Experience a Maori hangi feast with cultural performances
  • Relax on a Pride of Auckland dinner cruise
  • Enjoy a lake cruise on the TSS Earnslaw 
  • Traverse the unparalleled landscape of Rotorua’s geothermal wonders
  • See the changing colors of Uluru (Ayers Rock) in the sunrise

Detailed Description

The white peak of Mount Cook stands tall over the surrounding plains. The art of Melbourne decorates the streets and the galleries. The diversity of New Zealand and Australia will take your breath away on this 21-day journey through Oceania. This journey through the highlights of New Zealand and Australia will showcase cosmopolitan cities, rolling countryside and spectacular icons. Ready yourself for luxury and discovery on this vibrant tour of the Southern Hemisphere. 

New Zealand tours begin in the city of Auckland  – “City of Sails.” Explore the city’s highlights on a guided tour to see such architectural beauty as the Auckland Harbour Bridge and the lively center of Queen Street. Venture through the incredible Waitomo Caves to see the sparkling light of the Glowworm Grotto on your way down to Rotorua. From the steaming geysers to the lively display of Maori traditions, Rotorua will bring you face to face with the stunning life within New Zealand’s living landscape and its indigenous people. Your exploration of the South Island begins in the alpine city of Queenstown. Journey around Queenstown’s surroundings on a tour of the famous Milford Sound, where lush green mountains surround the serene waterway. Cruise along Lake Wakatipu on a refurbished vintage steamship, the TSS Earnslaw and visit the vivacious Walter Peak Farm for a delicious barbeque. Continue through the rugged and beautiful landscape of Otago to Mount Cook. The peak towers over the surrounding plains and is topped with pristine snow. The city of Christchurch welcomes you with open arms and blossoming gardens, where the charming city center is paved with cobblestones and lined with Victorian architecture. 

You will make your way to Melbourne, Australia where the fashionable city, known to be Australia’s cultural hub, waits to be explored. The Great Ocean Road extends along the outskirts of Melbourne meandering along the southern coast. Visit Phillip Island where the conservation of the local ecosystem, including the island’s famed penguins, offers a sensational day. Once in Cairns you will experience the colorful majesty of the Great Barrier Reef and its delicate and enduring life. Venture into the surrounding rainforest for a unique crocodile cruise and the fantastic train journey around the mountains. Travel into Australia’s famous Red Center where a visit to Uluru (Ayers Rock) will turn the desert a rich red before your eyes, and where dinner beneath the starry sky will never be forgotten. 

Set down in Sydney where the Opera House sails are opulent in the ever-present sun of the city. Enjoy a guided tour of the city’s highlights, including stepping into the glamorous concert halls of the Opera House, and cruising around the harbor for a view of the fabulous skyline. Experience the exotic wildlife within the Blue Mountains, along with traveling through the incredible landscape of the Jamison Valley. From the pristine beaches of Australia to the breathtaking mountains of New Zealand, the colors of Oceania are inviting and, even when you depart for home, will never fade from view.   

Starting Price

$27,300 per person (excluding international flights)

Your Zicasso trip is fully customizable, and this sample itinerary is a starting place for your travel plans. Actual costs are dynamic, and your selection of accommodations and activities, your season of travel, and other such variables will bring this budget guideline up or down. Throughout your planning experience with your Zicasso specialist, your itinerary is designed around your budget. You can book your trip when you are satisfied with every detail. Planning your trip with a Zicasso travel specialist is a free service.

What's Included

  • Accommodations
  • In-country transportation
  • Some or all activities and tours
  • Expert trip planning
  • 24x7 support during your trip

Your final trip cost will vary based on your selected accommodations, activities, meals, and other trip elements that you opt to include.

4.8

Verified Traveler Reviews

Based on 1066 reviews

South Pacific Vacation Review: Australia & New Zealand, Aukland, Sydney, Wellington, Rotorua, Hobbiton, Doubtful Sound

~~I retired and my wife and I decided it was time to take the trip to New Zealand and Australia that we had been talking about for quite some time.  I discovered Zicasso while doing my initial research for the trip and decided to give it a try, in addition to the many standard tours we were looking into.  I had many different firms provide proposals and after doing my due diligence I settled on this firm.

Our agent listened and consistently provided options and insights that resulted in a month long itinerary that promised to deliver the experiences we were looking for.  She was a pleasure to deal with.

We spent two weeks in New Zealand beginning in Auckland, moving south through Hobbiton and Rotorua where we gained a deep appreciation for the Maori people and their culture.  Then on to Wellington the capital.  The ferry to Picton and the train to Christchurch were inspiring.  Then we drove from Christchurch to Mt. Cook and then on to Queenstown.  The night we spent on Doubtful Sound was the all-around highlight of the trip.  All throughout the tour guides, drivers and accommodations exceeded expectations.  Then we were on to Australia where our first stop was Sydney.  Alongside the Opera House and the Harbor Bridge a highlight was a half day guided tour of the city in a 1964 Holden.  Then we were on to Cairns and Port Douglas where the Great Barrier Reef and the Daintree Rainforest awaited.  Our day on the Reef was extraordinary.  Snorkeling off the beach at Low Isle was an experience to remember.  Our day on the Daintree River and in the rainforest was unforgettable.  While driving we stopped as a male cassowary and four chicks crossed the road and disappeared into to the bush.  Now we were on to Ayers Rock where the magic of Uluru awaited.  The Sounds of Silence dinner in the desert as the sun set with Uluru in the distance and didgeridoo in the background was magical.  As our time was growing short we were off to Melbourne where we joined a tour on the Great Ocean Road.  Wow, the Twelve Apostles and the coast exceeded our expectations.  What a great place.  Only matched, maybe outdone by the hosts of the B&B’s we stayed at.  We’re not big B&B folks, but the Lock Ard and Little River B&Bs were perfect and we will try more in the future. 

Our agent had truly delivered a trip of a lifetime.

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Australia & New Zealand Tour Review: Luxury Vacation, Palm Cove, Rotorua, Rainforest & Cities, Museum & Wildlife, Local Culture
I rate this travel company (and travel specialist) at 5 stars. It was an amazing 3 week trip, custom-made to suit our interests. We toured highlights of both Australia and NZ —and had wonderful experiences in both countries; our drivers and guides were consistently on time, well-informed, eager to please, and great ambassadors for their respective regions. Our hotels were lovely, most with fabulous views and all with every amenity one could wish for. (I have to cite both the hotel in Palm Cove, Australia, and resort in Rotorua, NZ as being the most luxe and beautifully sited —in completely different ways.) We were up close and personal with native peoples, native animals, native cultures —both in real time as well as in great museums and other institutions. Our experiences were varied and well paced: one day we might be up before dawn to view the sunrise at Uluru; another, we might be watching the fairy penguins march up the beach at Phillips Island at dusk. We explored major cities (Sydney, Melbourne, Auckland) and smaller towns (Ayers Rock, Palm Cove, Rotorua, Flinders). We were in art galleries and zoos; in the desert and rainforest. We heard the eerie sounds of a didgeridoo, the muted snuffling of a wombat, and the gorgeous voices of Chinese opera singers in rehearsal at Sydney’s fabled Opera House. We now feel like we have a better sense of what life is like in two beautiful countries 7,000 miles away— across the international dateline from us. We did have a couple  of blips due to circumstances beyond anyone’s control: 2 cancelled flights, the first with mechanical problems that caused us to miss our day at the Great Barrier Reef—a major disappointment—the other, a weather-related flight cancellation, meant we missed a spectacular aerial view of NZ’s fjiordland. On the whole, however, this was a trip of a lifetime, one we will long remember. Our friends are already plying us with questions about our trip; I think you might have some of them calling to inquire about their own prospective travels “down under”! We will heartily recommend Zicasso.

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Review: Trip to New Zealand & Australia, Auckland, Queenstown, Port Douglas, Great Barrier Reef, Milford Sound Helicopter Tour

Overall this was a successful trip that proved to be equal parts relaxing, fun, and memorable. This was my first time traveling to both New Zealand and Australia and good impressions were left by both places. I can already imagine going back.

Before diving into the on-the-ground experience, I'll first say a few words about the travel company. Overall I'd give their role a B letter grade, owing not as much to what they got wrong as to what they failed to do. My impression of the company is that they are more of a logistics firm in the business of stapling together prefabricated tours, and so the planning process and actual trip ended up feeling less "custom" than some of my other journeys. An example is when I asked for advice on places to eat and received not follow questions asking for likes and dislikes or any other conversation starters but instead links to two pre-made company handouts with blurbs about a handful of restaurants in each major city of the countries I was visiting. Another example were small errors on my itinerary like the short description of an activity not matching up with the longer form description below, a clear sign the language was already there and just cut and pasted. Ultimately, none of this was a big deal nor did it negatively impact my experience. I only raise the issue because I genuinely feel there wasn't any value added to having this company assist me. Everything they did I could have easily done myself, and have done on past trips. In my view, the whole point of looping in travel agents is to get expert advice and guidance and a tailor-made experience that's not possible to get on your own.

As for the actual adventure:

Hotels: The general trend was rising quality as the trip went on. The hotel in Auckland was a basic 3-star experience, and a little weird as I didn't realize until check in it is a mixed use building that doubles as a residential apartment building. It was a comfortable stay, but didn't impress. Also, upon arrival we hit a snafu with our bedroom accommodation; we were given a king instead of two twins as requested. The next hotel was an improvement, a 3.5-star experience owing much to its location on the beautiful lake front and tasty breakfast as to the actual room. The staff there were super friendly as well. Rydges World Square was a solid 4-star hotel, excellent location, beautiful room, and there I had (oddly enough) the best steak I ate while in Australia. The resort we stayed at was also a solid 4-star, maybe 4.5. The room was huge, complete with an enormous bathtub with water jets, we had a beautiful and spacious balcony overlooking the pool, and a nice comfy couch and dining table right next to a kitchen. 

Tours: I remember our time in Auckland being mostly disappointing. The city tour on day one was nice, but largely deprived us of any great photo opportunities as the large bus was unable to stop in the most photogenic places. I thought a simpler hop on/hop off tour or a bus with an open roof might have been better. The day trip to Waitomo was overall good (extremely surprised at the quality of the boxed lunch we recieved, very good), at least the tour of the caves. The rest of the day was a let down. I thought the stop at the Agrodome was a waste of time, time that might have been better used at Te Puia. There we seemed to be rushed in and out. Our time in Queenstown was much better. The helicopter tour and Milford Sound cruise were awesome, kudos to our agent for recommending that, I was initially reluctant but happy I ended up including it. The safaris tour was less impressive, not a waste of a day because I did get to see some more beatiful sites but ultimately it was geared towards fans of LOTR, which I am not. In Sydney, the Opera House tour was what you'd expect, nothing amazing but I'm still happy I did it. The harbour cruise was nice as well. In Port Douglas, the day trip out to the Low Isles for reef snorkeling was overall very nice. We sailed on a beautiful catamaran, were guided by a friendly and knowledgable crew, and had a tasty lunch. I did end up wondering though whether it would have been more worthwhile if we had visited a location in the Outer Reef where I hear the corals are more colorful and teeming with life. I won't complain too much though, we did end up seeing a reef shark and a turtle, so all in all not bad. I will criticize the tour company for not making any GoPros available to rent, I would have loved to have filmed what I saw down there. Our last activity in Kuranda was a mixed bag. Tjapukai sounded like it would be an amazing experience, but honestly I thought that was a complete waste of time, time I wished I had later on when I couldn't visit the butterfly sanctuary or heritage markets in the village. After a 15-minute documentary video made back in the 1970s and 15-minute cultural performance, the aboriginal guides led us to three stations (medical/weapons show and tell, boomerang throwing, and spear throwing) for quick talks and demos and then shuttled us to a pretty bad lunch. The Sky Rail trip over the forest was also kind of lame, but I suppose was the fastest way into the village. In the interest of time we rode it straight to the end and didn't bother getting out at Red Peak or Barron Falls (which you could see perfectly well from inside the cablecar anyway). The best part of the day was the 1.5 hours I did get to visit the Koala Gardens and Bird World. The Scenic Railway experience was nice, I'm happy we upgraded to the Gold Class as the regular cars looked really uncomfortable. The views weren't very impressive though so it ended up me just enjoying a train ride and drinking a bunch of Australian sparkling wine. 

Pace: I think I shocked my travel agent with the aggressive timeline I pushed for. In the end I got it mostly right. The time we spent in Sydney and Port Douglas was perfect, we had enough time in both places to do everything we wanted to. The same is true for Queenstown. With Auckland its hard to judge given we were there over Christmas. I think rather than the day trip to Rotorua we did, which felt rushed, we maybe should have overnighted down there on Christmas Eve, given that Christmas Day ended up a total wash since everything in Auckland was closed. At least that way we could have spent more time in Te Puia learning about Maori culture and enjoyed the hot springs in the area.

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Travel Review: Trip to Australia & New Zealand, Sydney, Melbourne, Queenstown, Rotorua, Uluru, Met Cook, Great Ocean Road

We have just returned from a 6 week trip to Australia and New Zealand.  Our travel agents and their team at this travel company are personable, professional, knowledgeable and did an amazing job putting together our trip! Our collaboration involved several phone calls to discuss options and preferences as our trip was being organized as well as a pre-trip call to answer any questions.  Our email exchange was continuous and responses were very prompt.  We even received a call once during our travels to check in.  Our detailed itinerary was precise and accurate.  Every connection, tour, driver, hotel, etc. was on time and of excellent quality. While in New Zealand in Milford Sound our flight back to Queenstown was cancelled due to poor weather and we received a quick refund.                

In Australia we visited Sydney, Melbourne and the Great Ocean Road ( a favorite of ours!), Uluru, Port Douglas and the Great Barrier Reef, and Hobart, Tasmania.  We only stayed a few days in Tasmania but would love to return to enjoy more of the wilderness outside of Hobart.  

In New Zealand we visited Auckland and then drove to the Coromandel Peninsula, Rotorua, and Napier.  Then we flew to Christchurch on the South Island and drove to Mt. Cook, Queenstown, and Dunedin.  If you are big fans of the outdoors, spend more time on the South Island.                                                                                                                 

Our agent selected beautiful and centrally located lodging that usually offered laundry facilities-helpful for a long trip!  The travel company also provided a suggested restaurant list that proved to be excellent!  We would highly recommend this company for your Down Under adventures!  When we travel again to that part of the world, we will definitely call this company.

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Travel Agent Review: Luxury Tahiti, Australia & New Zealand Vacation, Mo'orea, Papeete, Port Douglas, Various Tours & Activities

We were 3 couples from New York looking to plan a trip of alifetime visiting French Polynesia, New Zealand, and Australia. Welooked at cruises, land tours offered by tour companies and couldn't find anitinerary that captured all of the bucket list items each of us had. Icompleted a Zicasso travel questionnaire and they connected us with a travel plannerfrom this travel company.  Our travel planner was phenomenal from the start - responsive, attentive,understood our travel objectives and immediately began putting together anitinerary for us. With us in New York and our travel planner based in New Zealand you mightthink the time difference would complicate the planning process - not at all.We worked collaboratively over the phone, text, and email planning our trip (aU.S. number was provided so there was no international communication charges).Our planner drafted an itinerary (including destinations and air flights); offeredtour options, suggestions and recommendations; and wherever possible providedsmall personal tours. With our travel plan nearly complete we decided to dropone of our destinations (Melbourne) and add a new destination (AyersRock/Uluru). In order to make this work the Australia part of our itinerary hadto be reworked. No problem at all - our travel planner quickly had all of the hotel, flight,tour and transport arrangements made and the pricing finalized. Our finalvacation plan had us traveling almost 4 weeks visiting Moorea, Auckland,Rotorua, Queenstown (NZ), Cairns/Port Douglas, Ayers Rock, and Sydney - allwith amazing tours to enrich and highlight our destinations. 

About 2-3 weeks before our trip we received our detailed electronicitinerary complete with flight, hotel, tour, and transport (to/fromhotel & airport) information. Also provided was travel tips for each of thecountries being visited and local contact information should we have any issuesat all during our journey.

Our trip started in Moorea where we stayed at a Resort and Spa. The pool was closed due to renovation - something we and our travel planner did not know when the reservation was made and found out about 3 weeks prior to arrival - but the hotel provided us a room credit and upgraded our accommodations to an OTW bungalow. The hotel beach was beautiful, accommodations amazing, staff warm & friendly and our stay in Moorea incredible - would highly recommend this island and hotel. While in Moorea we did two tours - Private Sailing Cruise on the Taboo - Half Day, and Private 4WD Safari Tour - Half Day. I would recommend both tours but the Sailing Cruise on the Taboo was exceptional and highly recommended.  

From Moorea our next destination was New Zealand - we spent an evening in Papeete, Tahiti to catch an early morning flight to Auckland. The hotel in Papeete we stayed at - we would not recommend this hotel at all. It was dated, very low level exterior nighttime lighting, and a host of other problems and issues. I strongly suggest staying at a better hotel on the outskirts of town.  

Our New Zealand itinerary was magnificent. In Auckland we stayed at a Hotel (highly recommend) and took the Auckland Luxury Day Tour. We enjoyed the tour and our guides (our primary guide and driver and our Maori guide) - Our primary guide was excellent (knowledgeable, informative and fun) and our Maori guide flavored the tour with Maori history, culture and traditions. Our next tour was a coach tour taking us from Auckland to Rotorua stopping along the way at Hobbiton and Waitomo. Hobbiton was beautiful and although the six of us did not read the books or see the movies we all loved the tour, the beautiful landscape, and the stories provided by our guide. The Waitomo caves and glowworms is something you should see but we found the tour groups large and clustered to close together making it difficult to hear the guides. Our day ended in Rotorua where we stayed at a lakeside hotel - a nice hotel located on Lake Rotorua. In Rotorua  we did a Geothermal Hotspots and Boat Cruise. This was a small personal tour and our tour guide was excellent providing the history, insight and science to this geothermal park. That evening we attended a tour of a Tamaki Maori Village, dinner, and a cultural show - a fun time had by all. Our last stop in New Zealand was Queenstown where we stayed at a beautiful and charming hotel - located on a hill top overlooking the lake and walking distance to town - we loved our stay here and highly recommend this hotel. From Queenstown we did the Milford Sound Nature Cruise - this is a long day with a lot of hours riding the coach bus but the cruise and beautiful landscapes are well worth it. Our last tour out of Queenstown was the Dart River Jet Safari. Our tour bus driver to the start station and river was fun, knowledgeable, and very passionate about the beautiful natural resources and landscapes of this wonderful country. The jet boat part of the tour was exhilarating with scenic stops coupled with jet spins and zooming down the scenic river. From Queenstown we left New Zealand for Cairns/Port Douglas Australia.

Australia was incredible. Our first stop was Port Douglas. Here we stayed at a Resort and Spa – a boutique type hotel that was just a few minute walk to the town and restaurants. We loved our poolside rooms and enjoyed the pool after a day of touring – definitely recommend this hotel. Our first tour here was where we explored Daintree National Park. As we cruised the river, hiked in the rain forest, walked the beaches, and toured the park, our tour guide was terrific providing information and  insight into the cultural history, the ecosystem, wildlife, and plant life. From the rain forest one day to the Great Barrier Reef the next - here we experienced the reef - Outer Reef and Snorkel Tour. Our tour group of 10 boarded the beautiful catamaran and was greeted by the captain and two mates. It was the crew that made this day fun and special. There were some that were apprehensive about swimming/snorkeling the reef - they took the time and patience to make sure everyone was comfortable and had the opportunity to enjoy this magnificent experience. The next morning was a very early start to catch our 6:25am flight to Ayers Rock. At Ayers Rock where we stayed had a beautiful room with a view of Uluru. Given the early start, we had a chance to relax and enjoy the pools our first day here. Two of our friends did the helicopter tour of Uluru in the early evening and thoroughly enjoyed the spectacular views from the air. The next morning we did the Desert Tour Including Breakfast with our guide. We enjoyed a pre-dawn breakfast and witnessed the beautiful sunrise over the desert and Uluru, and then toured Uluru where our guide told us about the history, culture, people, and geology of this incredible landmark. That night we enjoyed the A Night at the Field of Light with the Dinner tour. Here we were able to see the breathtaking views of Uluru across the desert at dusk and the sunsetting on Kata Tjuta, enjoyed an outdoor buffet dinner, and walked the pathways through the Field of Light - a wonderful way to cap the end of our last night at Uluru. Our last destination - the beautiful city of Sydney. Here we stayed at a Sydney Harbour  hotel - a beautiful boutique hotel with friendly attentive staff, delicious food, and is walking distance to many restaurants and city attractions. Our first tour, was a full day tour that took us to the Featherdale Wildlife Park (where we were able to feed kangaroos and pet koalas) and tour Blue Mountains National Park. Unfortunately the weather did not cooperate and due to the cloud cover we were only able to get a glimpse of this beautiful park. We did get to see kangaroos in the wild and our tour guide made the outing fun and informative. Our last tour of this incredible journey was the Full Day Sydney Including Harbour Sailing tour. The tour included all the key city points of interest, and a pretty drive through the suburbs to Bondi Beach, all insightfully narrated by our guide. Our tour continued with a sailboat cruise around Sydney harbor. We had some on and off rain during the cruise but the captain made the trip enjoyable with his knowledge, tidbits of information, and stories about the surrounding harbor sites and homes.  From the tropical Port Douglas; the deserts of Uluru; to the harbor, sites and mountains of Sydney - this was an amazing Australian adventure.  

There were many moving parts to this trip of a lifetime, and everything executed like precision clock work. I have to complement our travel planner and her attention to detail for the seamless execution that allowed us to fully enjoy this amazing journey. What also made this special were the tours - most of our tours were small personal tours of  6-10 in very comfortable luxury vehicles with guides that were engaging, knowledgeable, friendly and made the experience both informative and fun. 

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Australia & New Zealand Review: Waitomo Caves, Blue Mountains Tour, Hobbiton Movie Set, Port Douglas Cruise , Rainforest & Beach
We had a wonderful trip.  Everything that this travel team planned for us happened on the date and time it was supposed to happen.  We had few complaints.The only reason I did not give 5 stars was because:1.  While we were in Queenstown, NZ we went on an excursion to Milford Sound.  Our itinerary for that excursion stated "Full Day Milford Sound Coach - Cruise - Fly".  I thought we were flying back from Milford Sound but learned on the excursion that we were not on their fly list.  Wasn't too upset about the miscommunication; however, what I thought our trip planner with the travel team should have done for us was given a friendly suggestion that we should give serious consideration to paying the extra money to fly back.  This excursion was great but it was a long trip home on the bus.  If I were in the travel service business I would advise all my customers that it is worth the money to fly back from Milford. Not only do you get back to Queenstown in no time at all but you get a totally different perspective of Milford Sound and the surrounding area.2.  While we were in Rotorua, NZ we had several excursions booked.  The first excursion we went on was to the Waitomo Caves. I'm glad we went to the caves and saw the glowworms; however, in my opinion, this excursion - by itself (which is all we had booked that day) - isn't worth the time or expense.  I would have appreciated some insight from the travel team suggesting that we should have combine this excursion the Hobbiton excursion we had booked for the next day - which was in the same general area) which would have made this day much better.  Or, alternatively, the travel team could have suggested we change our excursions so that we went to the Waitomo Caves our last day in Rotorua and then just travel on to Auckland (when the bus left Waitomo it did not go back to Rotorua but went on to Auckland.  We had to catch a different bus back to Rotorua). Our plans for the following day was to travel to Auckland after our excursions that day.  The following day, we had to change busses twice (with all of our luggage) and wait at one stop for about 1 1/2 hours on the bus that ultimately took us to Auckland.  I just thought that with their local insight, this travel team could have suggested some changes for us that would have made our excursions in Rotorua and travel to Auckland better, less awkward and more seamless.3.  Two of the excursions we booked out of Cairns, Australia were excursions to the great barrier reef and both were very similar to each other.  One of the excursions, was out of Port Douglas and the other was on out of Cairns.  I might be being too picky here but, after taking both these excursions, I would recommend the one out of Port Douglas over Cairns.  Port Douglas company provides many amenities that the Cairns company charges extra for.  Again, these insights from this travel team would have been helpful in deciding whether we should have done both these excursions. Putting the comments above aside, we moved around quite a bit and did lots of excursions. All of our flights, coaches to/from the airport and excursions happened when as they were supposed to - we had no problems at all.  Overall we were pretty happy with what the travel company did for us.John W.

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