Laos Tours

Everything worked out great. Zicasso's travel company was super-supportive.

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I have used Zicasso to pair me with professional, qualified travel companies in the past and naturally turned to the platform for our recent trip to Laos and Thailand. We were matched with this travel company and I was delighted with their performance. My wife and I wanted an in-depth experience to really see Laos in depth, and the company created an itinerary that incorporated the things we wanted to do.

The detailed planning began with an hour-plus phone conversation where we communicated what was important to us and what we hoped to see and experience. It was easy to make our wishes understood as the person we spoke with was a native English speaker, so there was no miscommunication. Once we had the framework of our itinerary planned out, we worked with another travel specialist to refine it. Both of our primary contacts were always available via WhatsApp and responded quickly via text and/or email to move our travel plans along. This was also the case while we were traveling, as they checked in to make sure we were enjoying ourselves and were on standby in the event of any disruptions. 

The suggested activities, local guides, vehicles, and hotels were all perfect based on our expectations and preferences. We were met at every airport by knowledgeable, welcoming guides and drivers who made sure we were comfortable and all our needs were met. They were flexible and customized itineraries based on our wishes. This travel company was highly capable and did an excellent job coordinating all of our movements, so we maximized our time and enjoyed every minute of our adventure.

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The Zicasso travel specialist was great.

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Zicasso's travel agent was amazing in organizing a nine-and-a-half-week custom trip through Southeast Asia for us. She was intelligent, organized, efficient, and very clear in her communications. And patient too, going through several revisions. It was a concierge service! From the moment we arrived, everything the travel agent organized went like clockwork – the pick-ups, accommodations, flights, guides, and drivers were all perfect. 

The accommodations all matched closely with the guidance we gave the travel specialist on quality, facilities, etc. Most of the guides spoke excellent English (for a couple, it was passable). All had a passion for their country’s culture and history, and spending a few days with each of them in the car allowed us to have some wonderful conversations on more personal and nuanced topics. 

Then, when one of us needed to be hospitalized, the travel specialist jumped in to facilitate communications, arrange extra nights in hotels, and then recover what refunds were possible for the final two weeks we had to eliminate from the trip. You will not find a better tour operator!!

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Zicasso's travel specialist did a great job! The drivers and guides were on time and very helpful. I was the one who suggested hiking in the Nam Ha NPA and they made arrangements. Unfortunately, there were no animals and very few birds to be found.

We were hoping for a remote and lush rainforest. Borneo provided just that! We had a wonderful tour of wildlife, including elephants and six kinds of monkeys.

All the lodgings and food were excellent at all of our locations.

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This trip exceeded all of our expectations! With the help of Zicasso’s travel agents, we were able to plan an itinerary that was perfectly suited to our interests. The local knowledge and options offered by our travel company greatly enhanced our experience.

The guides and drivers provided were all extremely knowledgeable, arrived early every day, were willing to go above and beyond the day's original agenda, and were very friendly. Our agents stayed in close contact with us during the entire trip, with special attention paid to the days we changed guides. Any questions we had were answered promptly. A WhatsApp group chat was created before our arrival and worked seamlessly to keep everyone in touch.

The hotels selected perfectly matched the criteria we gave our agents and were very, very nice. We will definitely use this travel company for our next trip to Asia!

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