Austria Tours & Vacations

Overall, the trip was great. Daily reminders for the next day's itinerary were great and it was easy to communicate with the help desk team, which was a plus.

It would have been good to know in advance if I were to have the same guide for multiple days. We didn’t find out until our first tour in Vienna that we’d have the same guides for three more days. Our guide talked negatively about going on a long day trip to Salzburg and Hallstatt with our four-year-old. I almost canceled that long day trip, but decided not to. Our guide and driver for that day were wonderful and he made our journey the most memorable.

Our guides and drivers in Prague were wonderful. We were just not thrilled with the local agency this travel company chose for us, given they knew we were traveling with our young daughter. If I have more choices for our future destination, I don’t think I’ll be working with them again. Thank you!

The trip was operationally well planned and the coordination with Zicasso's travel agency was generally very good. Their proposal was significantly more expensive than the competing proposal, so I guess I expected a bit more. I would give it 4.25 or 4.5 stars if the rating system was bit more nuanced.

A few things were sub-optimal. On our first morning, the guide contacted the agent to tell them that they would pick us up at 10am (or at least that is what the guide told us), but our itinerary indicated 9am. At 9.15am, we called the agency and they called us back about five or 10 minutes later to tell us about the new 10am time. Not a great start.

That guide and the one in Munich were what I would describe as average guides – knowledgeable, but without much personality. The guide in Salzburg was outstanding.

From an organization perspective, we went to Salzburg from Lucerne, Switzerland, passing Innsbruck on day four, then trained it back to Innsbruck the very next day, basically adding four hours of driving/training for no real reason. We could have just stayed in Innsbruck on day four and then gone to Salzburg on day five and not backtracked.

Lastly, the hotel in Munich was very dated and the whole feel of the place was drab, including the decor and the lobby.

All that said, the operational people were very responsive and just about every leg happened right on time and the guides were organized. I never heard from the lady who organized it after I booked it, which I told her was odd, especially since I thought a trip to Italy, their specialty, was on the cards for my larger group that I had been with in Ireland the week before this trip.

So, all in all, a good trip, but not a great trip. I am not sure I would use our travel company again, but I have not landed firmly on that just yet.

Thanks, Greg S.

We had an absolutely incredible European adventure! 

If you are dreaming of a seamless and spectacular European getaway like we were, look no further than Zicasso's travel company! Our recent trip for seven siblings across Vienna, Slovenia, Croatia, and Venice was nothing short of magical, all thanks to the incredible expertise of our travel specialist.

From the get-go, our travel specialist listened intently as I described our group's preferences, travel styles, and bucket-list wishes. He didn't just meet our expectations, he soared right past them, crafting an itinerary that felt tailor-made for pure joy and connection. This trip wasn't just a vacation; it was a precious opportunity for us grown-up siblings to laugh, explore, and feel like carefree kids again–truly amazing!

Our phenomenal main guide was the glue that held our adventure together. From our Vienna airport pickup all the way through to our Venice water-taxi send-off, he was a superstar! Always punctual, incredibly knowledgeable about each destination, and a fantastic organizer, he made every day flow effortlessly.

What truly set this experience apart was our guide's amazing flexibility. Whether it was one of many last-minute comfort breaks (much appreciated!), a tweak to the schedule, or an impromptu adventure like an exhilarating toboggan run down Straza hill in Slovenia (epic memories!), he handled it all with a smile. Exploring the breathtaking Postojna Cave and soaring above Lake Bohinj on the Vogel Cable Car were just a couple of the many highlights he helped make happen.

The local city guides were also fantastic, bringing each location to life with engaging stories and a perfect blend of fun activities and fascinating insights. From stunning wineries and delicious culinary tastings to chocolate making, truffle hunting, ancient arenas, and breathtaking historical sites, every day was a delightful discovery.

Thank you! You turned our European dream into a vibrant, unforgettable reality. If anyone is looking for a tour company that truly listens, expertly plans, and delivers an exceptional travel experience, this is the answer. Don't just dream it – book it!

The planning and organization for our trip to Germany and Austria was expertly handled by Zicasso's travel partner. We could not have asked for a better trip. 

We gathered our adult children and friends together to celebrate Christmas and New Year in the Old World. In and around Munich, we saw Neuschwanstein and many of the city's beautifully ornate churches. We also visited the Christmas markets and beer halls, and ate way to much fabulous German food. 

Our agent contracted private guides in Munich and Salzburg. These guides were superior. They had detailed knowledge of the area, its history, and people. 

We spent Christmas in Garmisch-Partenkirchen. It is a lovely, magical town in the shadow of Germany's highest mountain, Zugspitze. On Christmas Day, I took the cable car up the mountain and the sights from the top were tremendous. On the day we were there, we could see 230km in all directions. Of course, when in the Alps, you must ski, so we visited Hintertux for a day of skiing and glacier exploration.  

Then we went to Salzburg to explore the sites of Mozart's birthplace, but there is so much more to the town than that. The town has over 1,000 years of history and the people there could not have been more hospitable. 

From there, we went back to Munich to celebrate New Year at Tollwood. 

Thank you, and a special thanks to our travel team for all the planning that went into the trip. It was pleasantly unforgettable. And I cannot forget our guides. The guides in Munich and Salzburg were excellent – extremely knowledgeable, personable, and always there when needed. I cannot wait to go back, and when I do, I will be planning our trip through your company.

Our trip to Austria and Germany was initiated with a desire to see the Christmas markets. And yes, these were magical, but Zicasso’s travel company also included guided trips at each location to fully enjoy our trip. The private ride through Bavaria to Neuschwanstein Castle was Christmas-card picturesque. Walking through Vienna on a guided tour was as if we were visiting Franz Joseph and Sisi. The travel company created an itinerary that balanced the needs of a group with different ages, interests, and budgets, and everyone had a magnificent time.

Our three-week winter escapade to France, Switzerland, and Austria was nothing short of a magical journey through some of the most enchanting winter wonderlands Europe has to offer. From the romance of horse-drawn carriage rides to the charm of bustling Christmas markets, every moment was incredible.

France: A Parisian Winter Dream

We began our adventure in Paris, the City of Lights, which becomes even more captivating during the winter. The Eiffel Tower sparkled against the night sky and Paris offered a blend of elegance and festive cheer that set the perfect tone for the rest of our trip.

Another highlight was our visit to Colmar, a charming Alsace town that felt like stepping into a storybook. Its cobblestone streets, half-timbered houses, and magical Christmas market made it an unforgettable experience, with festive lights and holiday spirit around every corner.

Switzerland: A Snow-Capped Wonderland

Next, we ventured to Switzerland, where the true magic of winter revealed itself. The highlight was our trip to Jungfraujoch, the "Top of Europe." The journey up was as breathtaking as the destination itself, with panoramic views of snow-draped peaks and charming alpine villages. Once at Jungfraujoch, we were mesmerized by the endless expanse of snow and ice.

Equally unforgettable was our visit to First Mountain. The crisp air, thrilling walk, and ziplining added an adventurous touch. The view from the suspension bridge, with the mountains stretching endlessly into the horizon, was a sight that will forever be etched in our memories.

We also had the thrill of dog sledding near the Matterhorn. Gliding across snowy trails with a team of eager huskies was an exhilarating and unique way to experience the majestic mountain landscapes.

Austria: A Symphony of Tradition and Festivity

Our final stop was Austria, where the Christmas spirit was alive in every corner. The Vienna Christmas Market was a dream come true, with its illuminated stalls offering everything from handcrafted ornaments to mouthwatering strudels and mulled wine. Salzburg, with its Baroque architecture and snow-dusted rooftops, felt like stepping into a fairy tale. We also attended a classical music performance that added a touch of cultural richness to our holiday.

To top it off, we enjoyed a cozy, horse-drawn carriage ride through a picturesque Austrian village. Wrapped in warm blankets, we listened to the rhythmic clopping of hooves as we glided past snow-covered chalets and twinkling lights – a truly enchanting experience!

The entire trip was a seamless blend of natural beauty, cultural richness, and festive joy. Each destination brought its own unique charm, leaving us with unforgettable memories of twinkling lights, snowy peaks, and the warm glow of holiday cheer. Winter in Europe is truly a season to behold and this journey was nothing short of spectacular.

Our Zicasso travel representative made sure every small detail was organized and even double-checked the drivers, tours, etc, in advance. This is the perfect travel company and we will surely use them again! Our agents communicated with us throughout the trip to ensure everything was flawless! Thank you for the most magical holiday ever! We shall cherish these memories forever.