History & Culture Tours & Vacations

We had an amazing trip to the travel company, truly a life-changing experience!  We visited Hanoi, Halong Bay, Hoi An in Vietnam, then traveled to Siem Reap, Cambodia, and ended our journey in Bangkok and Chaing Mai, Thailand.  The travel company assigned us to very friendly, informative and knowledgeable guides in each city.  Our excursions led us through the streets of Hanoi, sampling street foods and beverages, visiting floating fishing villages and the sheer serenity and beauty on Halong Bay, experiencing the Vietnamese countryside on the back of a scooter, sunrise tour of Angkor Wat, and other temples in Cambodia, Thai massage and temple tours in Bangkok, and hands-on cooking class in Chaing Mai.  But our favorite adventure was caring for the elephants at a sanctuary in the mountains outside of Chaing Mai.  

I cannot properly articulate how special and easy this trip was for us.  Every transition to each country was smooth and relaxed.  Our guides were always there to help us navigate the new cultures, tastes and experiences.  The hotels the travel company booked were comfortable, luxurious and classy.  

Working with the travel company was a joy!  Our travel specialist adjusted our itinerary to match our interests and pace.  While planning our trip, if we had questions or wanted to adjust the itinerary, our specialist returned our emails within 24 hours, and would tweak our itinerary until we were satisfied.  I highly recommend the travel company!  

My wife and I just returned from a 3-week trip to Vietnam and Cambodia organized by the travel company.  We had used a company referred by Zicasso for a trip to Argentina in 2018 and were curious to see if we would be as satisfied after this trip as we had been after that one.  Suffice it to say, we were not disappointed!  This company did a terrific job in organizing our trip, securing comfortable, welcoming and well-located accommodations, setting us up with incredible guides with terrific local knowledge and very good English (we're from the US), arranging all our in-country flights and planning some extremely engaging and memorable outings and adventures.  

While I can't be sure, I think they also dialed up the weather - we only experienced 1 day of light precipitation in 19 days in the country!  They ensured we spent time in the North (Hanoi, Ninh Binh and Lan Ha Bay), Central (Hue and Hoi An), and South (Ho Chi Minh City and the Mekong Delta) parts of Vietnam and the temples (Siem Reap) in Cambodia. They also arranged an extensive array of food experiences and venues and provided many other memorable personal encounters with locals throughout Vietnam.  

Without fail, every day revealed many interesting aspects of the culture and history of Vietnam and Cambodia.  Our contact at the company was always responsive to our inquiries and requests - both before we left the US and while we were on our trip - and took time to meet with us personally in Ho Chi Minh City.  We were happy to be able to express our appreciation for his efforts in designing such a personalized adventure.  HIGHLY recommended.  

I was planning a South African Safari for my family of 4, and the information and options I researched were overwhelming and complex for someone that has no prior knowledge or experience with Safari's.  I came across the Zicasso website and they matched me up with this safari travelcompany.  My agent provided insight into the planning and options that I would have never identified myself.  I had many questions both before and after booking this trip and communicated with this agent by email (from the US) due to the time difference.    She responded immediately and thoroughly ever time. We just returned and the trip was Amazing and could not have gone better. 

  Upon hearing our goals, my agent suggested two private game reserves (3 nights each) in two different locations so we could get two different experiences. We stayed at Kapama Southern Camp in the Kapama Game reserve near Hoedspruit, and Sabi Sabi Bush Lodge in Sabi Sands.  It was a two hour drive between the two lodges.  We originally had reservations at Lion Sands which is next to Sabi Sands, but about three months ago, the Lion Sands burned down.  Fortunately, our agent notified us just hours after the fire letting us know what happened and informing us that she was able to book the Sabi Sabi Bush Lodge - which turned out to be amazing.  I've read that some folks had to receive refunds because they could not get reservations on such short notice in the area.  We were really glad our agent was looking out for us and greatly appreciated all of her efforts and recommendations!  We definitely got two different experiences that you can read below - each amazing in its own way and the recommendation to split the trip with two camps was perfect!

At Kapama, the brush was very dense with trees and bush so off roading was not possible.  We frequently saw animals everywhere as we drove and there were differences in the quantity and frequency of some species at each location.  There were interesting and fun excursions (Hoedspruit Endangered Species Center and Elephant Encounter) here that we could not get elsewhere.  We could only do a hot air balloon flight at Hoedspruit but were disappointed that the winds were too strong while we were there so never did this.   Kapama Southern Camp has a fence around it and ony the entrance is always open. Each morning we would come out and see wart hogs, Nyala, Kudo, Impala,  and other animals near our room.

At Sabi Sands, the bush was not as dense with trees so we could go off road to track down big five which was amazing.  It is a large area so we could drive for 20 minute or more withouot seeing any animals.   Sabi Sands Camp is completely open (no surrounding fence) and there was a leopard sighting at camp for three consecutive days. This added an element of danger and excitement. Once at 0400, we were awoken by the monkeys in the trees indicating that the leopard was probably close by.

We booked a three-week trip to Vietnam with a side trip to Siem Reap, Cambodia, and the Angkor temple complex. We are three 60-something women who had never been to Southeast Asia before. Before we left, our travel company patiently helped us customize our trip, down to the last details, providing great advice along the way. Our trip started in Hanoi, and our guide was there at the airport to pick us up and take us to our hotel, even though it took longer than we expected to get our visas. The hotel they booked for us on the south shore of Hoan Kiem Lake, was lovely and it turned out to be a terrific location. Throughout the trip, which included stops in Ha Long Bay, Hue, Hoi An, Siem Reap and Ho Chi Minh City, we felt well taken care of, with great hotels throughout. And our guides were flexible enough to change our itineraries on the fly. For example, one of my companions fell and injured her leg in a market in Hoi An. We asked if we could rearrange the itinerary to accommodate a trip to a hospital clinic, and they happily obliged. And later they modified the schedule for my friend, so she could skip some of the more strenuous activities.

The trip itself was wonderful. We experienced the markets, the organic gardens, the temples and pagodas, the waterways and the food that makes Vietnam so unique and wonderful. All of our local guides were so helpful and willing to put up with our eccentricities.

The only glitch we had on the trip was when we arrived at the Siem Reap airport for our flight to Ho Chi Minh City. It turned out we did not have tickets on the flight. We called our travel company and immediately got a call back -- we would be met at the airport by a guide with tickets for the next flight out, and in the meantime he would take us to a lovely nearby hotel and buy us lunch. He also offered to get us a room if we wanted to shower or change clothes, but we just stayed in the restaurant overlooking the lovely swimming pool and sipped our mojitos, courtesy of of the company.

Also I should mention the value. Zicasso connected us with three travel agents who submitted proposals. This company was the only one that really understood our budget parameters and what we wanted to do within the budget. We felt the price was quite reasonable and were very happy with our trip.