Zicasso Reviews: Real Stories, Complete Trust

This was the best trip we have ever experienced. We feel Zicasso's tour operator put together a tremendous itinerary for us, with very diverse activities that provided us with a deep and enriching experience. Our travel designer was extremely attentive and responsive when we had questions during our trip. She even took time out of her schedule to meet us in person one morning at our hotel in Split. We would recommend the tour operator to anyone considering a trip to Croatia. 10 out of 10!

We have worked with several excellent travel planners through Zicasso, but this travel planner took our travel experience to a higher level. Her first itinerary proposal was almost perfect. We did not need to adjust much. She was extremely responsive throughout the planning process and while we were in France. (We saw her in person four times!)

At our request, she planned an activity-packed vacation and everything went flawlessly. Her attention to detail and her support during the trip was truly superb. She quickly and cheerfully made changes on the spot if requested. I cannot speak more highly of this travel planner and her level of professionalism. Her personal touches throughout our trip were thoughtful and elegant. She is truly a gem and by far the best travel agent (and company) we have used to date in our travels.

Zicasso's travel agents absolutely made our trip one to remember. They both went over and above what they needed to do for us. From special requests and last-minute add-ons to weather-related issues that dramatically changed our plans and an airline strike, they were there every step of the way. They were easy to reach and always responsive and helpful. They were both very knowledgeable, listened to what we wanted, and curated the perfect trip for us.

Our guide, I would recommend to anyone. He was friendly, hilariously funny, and could think on his feet to adapt to any situation. He was also very good at communicating with us the daily plans and kept us chickens on track, but never rushed us. He was just amazing.

And our agent, who put the whole thing together, was so patient with us as we changed our plans in the beginning and added days and had to change our scheduled drive due to an airline strike towards the end. Both were just endlessly helpful and never got annoyed (well, they certainly had the right to, but they never showed it!). It was a wonderful trip and I cannot recommend this travel company enough.

It was a fantastic two weeks in the Balkans! Zicasso's travel designer worked with us to organize a trip that met all of our expectations. One of our guides asked us what we would change and we couldn’t come up with one thing. The transportation, hotels, sites, and cities/towns visited, the wonderful drivers and guides… everything was wonderful!

We started with a couple of days in Venice and then met our driver/guide/adventure-seeking friend in Trieste. We had a great week exploring Slovenia and Croatia with our driver. Thank you, our driver, for answering our nonstop questions! We learned a lot about the area and really enjoyed our time together! Two nights of relaxation on the island of Hvar was perfect.

We spent a shorter amount of time in Bosnia and Herzegovina and Montenegro, and really loved both places (Mostar and Kotor). Thank you to our guide for a lovely day! The time together is something we will always remember.

Our trip ended in beautiful Dubrovnik, with memories that will last forever. Thank you, this travel designer, for helping us organize a dream vacation!

Zicasso's travel planner and her company gave me one of the most phenomenal vacations I have ever had. This trip can be labelled as the trip of a lifetime. She had every detail completed.

Our flights, our transfers, and our ferry tickets were waiting for us at the hotel front desk on every island. We had incredible tours set up, with the most incredible tour guides. We laughed, drank, ate, and celebrated in the most decadent locations in Naxos, Santorini, Crete, and Athens.

We encountered only one hiccup and she was on it within minutes of receiving my email. She stood by her word and solved my issue with professionalism and expedited the correction. I cannot emphasize enough how awesome she is. I cannot wait to plan my trip for next year. I highly recommend her and her company. Thank you for the lifelong memories!!!! You're the best!!

The trip was absolutely spectacular and exceeded all expectations! It was well thought out, to the point where neither one of us had to think about anything! We were able to just enjoy the beauty of Africa and the excitement of the trip without worry of who was going to pick us up or how we were going to get to our next spot.

The guides and hotel staff could not have been more wonderful. They were extremely kind and communicative, and made us feel incredibly comfortable. We can't thank Zicasso's travel company enough for putting together the trip of a lifetime!

My first solo trip was something I had dreamed about for years. I wanted it to be more than sightseeing. I wanted adventure, comfort, safety, and freedom without the stress of planning it all alone. Through Zicasso, I was connected to two specialists and Zicasso's travel consultant stood out immediately. She delivered an itinerary that gave me everything I asked for and more: maximum cities, maximum fun, and maximum value, all without compromise.

Before deciding, I researched and compared tours, packages, and individual prices online. The travel consultant’s proposal came out on top for value and content. While the other agent offered fewer cities and activities at a higher price, her plan was ambitious without being overwhelming. She booked my trains, arranged private transfers where needed, and selected boutique-style hotels that exceeded expectations. I was honestly surprised at how good they were. I stayed at hotels in Interlaken, Florence, and Sorrento. Each was clean, comfortable, and perfectly located for exploring. I had prepared myself for budget trade-offs, but instead, I found thoughtfully chosen hotels that balanced affordability with real quality.

Every document, train ticket, and activity confirmation was uploaded into the app. It became my lifeline throughout the trip, with every detail at my fingertips. The structure gave me confidence, while still leaving me free to explore.

Switzerland came first: Zurich, Lucerne, Interlaken, and Zermatt. Each city felt like stepping into a postcard. Interlaken gave me the adrenaline rush of skydiving, while Zermatt charmed me with its close-knit magic and alpine beauty. Italy unfolded with equal ease: Lake Como, Venice, Florence, Sorrento, Amalfi, and Rome. Every destination felt curated, yet natural, from gondola rides in Venice to boat tours on the Amalfi Coast.

What I loved most was the balance between structure and freedom. Pre-booked activities and restaurant reservations gave me a strong framework, but I could just as easily decide to spend an afternoon wandering Florence, eating gelato, or sitting in a piazza. The rhythm of the trip was perfect, structured enough to tick off bucket-list highlights, yet relaxed enough to feel like a real vacation.

Food was freestyle, but memorable. Highlights included a Japanese-Peruvian restaurant in Zurich with its elegant Japanese-Peruvian flavors, a different Japanese restaurant, a restaurant in Como with its modern fusion menu, an Indian restaurant for comforting classics, and international favorites like those in one of the restaurants in Rome. Between those meals and plenty of gelato and crepes, every stop added its own flavor to the journey.

As a solo traveler, safety mattered. I felt comfortable walking around in the evenings and was usually back in my hotel by 1am to stay rested for the next day. What really gave me peace of mind was the travel consultant’s constant support. Communication was fast and responsive. I never had to wait long for answers, whether through the app or email. There was a moment when I made a mistake with the trains and missed an activity. She immediately stepped in and worked to reschedule it or secure a refund that same day.

Earlier in the planning process, I also had a card issue due to an address error. Even though policy would not normally allow it, she and her team patiently waited until I received the refund before finalizing the booking, just weeks before my trip. That flexibility and care spoke volumes.

The difference was clear. She used my budget to its fullest potential, giving me more destinations, more experiences, and better hotels than the alternative option. She managed to combine the efficiency of a fully organized tour with the freedom of independent travel. Everything was planned, yet everything was still mine to shape.

This trip was everything I wanted: good food, beautiful views, safety, and absolute reliability. It was an organized journey with freestyle flexibility, which is exactly what solo travelers dream of. The travel consultant’s planning let me chase adventure while always knowing I had a safety net. Switzerland and Italy gave me memories I will never forget, but it was the behind-the-scenes planning that made it possible. If you want a trip that is your way, your budget, your pace, but without the endless hassle of managing it yourself, the travel consultant at this agency is the person who can make it happen. My first solo trip became my dream trip and that is the highest praise I can give.

We began planning our trip to Kenya with Zicasso nearly two years ago—and every moment was worth the wait. This was a once-in-a-lifetime safari experience and it had to be perfect. Thanks to the team at the travel agency, it was.

From the very beginning, the team listened attentively to our priorities: exceptional service, seamless logistics, and, most importantly, privacy. We did not want to follow crowds of Jeeps just to glimpse wildlife. The agency understood this perfectly and delivered an itinerary that exceeded every expectation.

Each lodge, from the one in Amboseli to the one in Laikipia, the one in North Mara and, finally, the one in Lamu, was of a consistently high caliber. We were welcomed with warm hospitality, outstanding cuisine, and extraordinary accommodations throughout.

At every destination, we had a private guide and vehicle, which made each game drive feel intimate and deeply personal. Our guides were not only highly knowledgeable, but also a true pleasure to spend time with. Every transfer, domestic flight, and internal connection unfolded without a single hitch.

This was our fourth trip planned with Zicasso and it will not be our last. Their ability to transform complex travel into flawless, enriching experiences is unmatched—and we are already dreaming of where they will take us next.

I recently had the pleasure of visiting Marrakech on a trip perfectly planned by my Zicasso's travel agent, and it was truly an unforgettable experience. Every detail was carefully arranged, which made the entire journey seamless and stress-free.

From the moment I arrived, the transfers and accommodations were smooth and well-organized. The riad chosen for my stay was stunning—full of authentic Moroccan charm, warm hospitality, and ideally located for exploring the city. The guided tours were thoughtfully curated, offering a perfect balance of history, culture, and hidden gems I might not have discovered on my own. Highlights included wandering the lively souks, visiting the Majorelle Garden, and experiencing the breathtaking Atlas Mountains on a day trip.

What impressed me most was the personalized touch. The itinerary allowed enough flexibility to enjoy spontaneous moments, while still ensuring I saw the must-visit spots. The restaurant recommendations were spot on, from traditional Moroccan tagines to rooftop dining with spectacular views of the medina.

Thanks to my travel agent’s expertise, I felt cared for every step of the way. I could simply relax and immerse myself in the beauty, colors, and energy of Marrakech without worrying about logistics.

I would absolutely recommend this travel service to anyone planning a trip to Morocco—you’ll not only see Marrakech, but you’ll truly experience it.

To Zicasso's tour operator,

I just wanted to take a moment to extend my heartfelt gratitude for the incredible experience we had during our recent travels abroad, all thanks to your outstanding service. Your attention to detail was evident in every aspect of our trip, making it truly exceptional.

The golf plan you crafted was nothing short of amazing! Each course was perfectly selected, providing unforgettable experiences and challenges that we thoroughly enjoyed. Your team's quick response to our inquiries ensured a smooth journey, allowing us to focus on making memories instead of worrying about logistics.

What truly stood out was your incredible hospitality. From the moment we arrived until the day we left, we felt like valued guests, not just clients. Your efforts to make every part of our trip enjoyable did not go unnoticed.

The tour operator truly pulled out all the stops and I can't thank you enough for making our journey so memorable. We will undoubtedly recommend your services to anyone looking for a fantastic travel experience!

Wow, where do I even begin? I consider myself someone with very high expectations and Zicasso's tour planner not only met them, she exceeded them, which rarely happens. From our very first interaction to our final farewell, the communication was absolutely flawless.

She was incredibly responsive throughout every stage of the process, from planning to execution and even during the trip itself. Knowing we had someone on the ground in Greece for support gave us such peace of mind. For example, when we encountered a minor issue with the phone in our Santorini hotel room, she immediately contacted the hotel and it was fixed right away.

Every detail was handled with precision. Her professionalism, warmth, dedication, and genuine care truly shone through. She created a fairy-tale trip to Greece that we'll treasure for a lifetime and share with friends and family for years to come.

We spent 16 unforgettable days exploring Kalamata, Athens, Paros, Naxos, and Santorini. Each island transition was seamless, every private tour was fun and educational, and the entire itinerary was perfectly paced.

The drivers she arranged were always punctual, thoughtful, and friendly. In fact, the entire team she assembled was exceptional — well-coordinated, courteous, and attentive. It was truly a top-tier concierge experience.

Going forward, I can’t imagine planning a trip any other way. She has set the bar incredibly high.

From the first communication, Zicasso's travel partner listened to our hopes for the trip (multiple locations, epic adventures, keeping teenagers engaged) and crafted a perfect itinerary. Every aspect of the trip was seamless, with the best tours and the best guides, and perfectly appointed hotels.

Our trip coordinator was super-accessible and helpful before and during the trip for any questions that came up. She had great recommendations and insights that we appreciated as first-timers to Peru. She even came by mid-week to say hello, which was an incredible surprise and so wonderful to get to meet her in person!

When one of our return flights home was cancelled, she quickly pivoted and took care of everything to ensure we could still enjoy our last day without stress. The whole family is still talking about the trip and I am so grateful to our trip coordinator for helping us to create a lifetime of incredible memories!

There are no words to describe the amazing trip Zicasso's trip designers planned for us. There were four of us traveling; two couples. After talking with our travel agent at length about what we wanted to see and do, he hit every one of our requests, from elephants to gorillas. They far exceeded our expectations. We visited three countries: Kenya, Tanzania, and Rwanda, and every detail was planned for us. All we had to do was show up.

I just wanted to share my fantastic experience with Zicasso’s travel company. They planned an incredible 10-day trip (Santorini, Naxos, and Athens) for my family, including two teenagers (a 16-year-old boy and a 13-year-old girl), and managed to create an itinerary that had something for everyone.

The staff at this travel company were incredibly responsive, informative, and courteous throughout the entire process. Even when we encountered a flight delay, they swiftly rescheduled our connecting flight and ensured we had a representative at the airport to help us make the new flight on time. All of our transfers were punctual and the excursions they recommended were absolutely wonderful.

I highly recommend this travel company and will definitely use their services again for our next trip to Greece. My only wish is that they covered more countries, as their service and attention to detail were truly exceptional.

We had an absolutely incredible experience with Zicasso's trip coordinator and the travel company. From the very beginning, our trip coordinator was extremely thorough in the planning process—he listened carefully to what we wanted, accommodated every request, and was always flexible and willing to make adjustments along the way. He thoughtfully considered the wide range of ages in our group (from 11 to 87!) and tailored the trip to ensure everyone was comfortable and fully able to enjoy the journey.

During our nine days in Morocco, our guide was outstanding. He took extra-special care of us—his knowledge of Morocco’s history, culture, and hidden gems made the trip enriching and memorable. On top of that, he was a very safe driver and always attentive to our needs and the little details that made the experience seamless.

We could not have asked for a better team to guide us through Morocco. This travel agent and the travel company made this a once-in-a-lifetime trip for our family and we recommend them without hesitation!

Everything about this trip, from the planning process through the final day of the trip itself, was five stars. Zicasso’s travel designer took all of my suggestions and feedback into account to craft an itinerary that was a great mix of activities and downtime.

My travel designer handed me off to another travel agent, who gave amazing suggestions for things to see during our downtime and also gave suggestions for, then subsequently made, reservations for our dinners each evening on vacation. We had two restaurants cancel our dinner reservations and both times the travel company notified us and rebooked us in new restaurants before we even knew about the cancellations!

Our activities were amazing and we had a really wonderful trip.

If I could give this Zicasso company more stars I would! This was the best trip to Italy I have ever taken!

Zicasso’s travel company was wonderful in planning our trip on short notice and in line with our requests and preferences. Their suggestions of what to do and where to stay were perfect. And when we accidentally got off on the wrong island, the travel company quickly got us new ferry tickets to get to the right place. It was all seamless.

Five stars are not enough! From the moment we connected, Zicasso's travel agency curated the perfect trip from start to finish. It was almost as if they knew the ins and outs of my family and our desires; they knocked it out of the park.

Traveling with two teenage girls, accommodations were important to us. Our hotel choices were perfect, spacious, and centrally located. Every tour was perfect, curated, and personal.

As first-time international travelers, we were a bit anxious. We were constantly supported by the travel company, getting our questions answered immediately at all times of the day or night. We had the trip of our dreams and could not have done it without this amazing agency.

Our travel agent was a delight, a mind reader and a consummate professional. The most sincere appreciation to all on this stellar team. I will shout this agency's name to everyone I know planning a trip. Thank you!

Wow, where to begin. This trip was an absolute dream.

When I first spoke to Zicasso’s travel consultant, I told her my main travel concern: traveling with nine- and 15-year-old boys as a single mom in Italy. I was excited to take the trip with them, but I really needed something that was meticulously planned to take away the nerves of having to navigate alone with two kids. She listened and executed the most beautiful trip.

She planned activities that captured the attention and imagination of a fourth grader and a teenager. And the experiences were unique. Probably the highlight of the trip was a truffle hunt with the hunter and his dog in the countryside outside of Florence. My oldest wants to move to Florence and start hunting! We had a personalized cooking class, a private Vespa tour of Rome, and a delicious and informative art and food tour, among other amazing experiences. As we were sending photos back home, I got so many requests for our itinerary because it was so special and unique. Both boys were hard-pressed to choose which part they liked best.

The hotels she selected were beautiful, comfortable, and right in the heart of the cities and attractions we wanted to see. When we encountered a small hiccup (by our hotel, not our travel agent), I contacted her and she responded right away, getting us a free room upgrade and free dinner! We felt very taken care of.

Aside from the amazing activities and locations we saw, the trip was fantastic because everything was so seamless. We always had a private driver arranged, pre-booked train tickets, and even someone to make sure we made it on time for our flight home. I never had to worry about a thing. It was also telling that every tour guide we interacted with had only glowing things to say about our travel agent and her keen attention to detail and organization.

If you're planning on visiting Italy, this travel company is the travel agency you need to select. It takes any of the stress and guesswork out of the travel process, and all you have to do is show up and enjoy.

Thank you so much! You helped us make some amazing memories!

Stephanie

Words cannot describe how thankful we are to Zicasso's travel company. Our agent and her team put together an itinerary that hit everything we wanted to see, plus the things we didn’t know we needed to see.

They handled everything from the hotel reservations to entrance tickets and dinner reservations, and were readily available throughout our trip to make sure everything went smoothly.

The best part of our entire trip though, was our wonderful driver. He never missed a beat, was incredibly knowledgeable and kind, and went out of his way over and over again to make sure we had the best time possible. It’s not easy traveling with a group of nine people with ages ranging from 27 to 75, but our travel company made it easy and unforgettable.

It was a trip of a lifetime and our agent and driver exceeded our expectations. Highest of recommendations. 

We celebrated my daughter's high school graduation with a 12-day trip to Costa Rica. I interviewed several local travel agencies and fell in love with Zicasso's tour company from the very first phone conversation. The owner was fantastic to work with, helping me craft the perfect adventure-filled, action-packed vacation for my family. He was honest and took the time to listen to our preferences. He provided great feedback and suggestions.

Prior to our trip, I felt very confident that I was in good hands and knew that every detail was taken care of. During our trip, the company owner checked in with me several times to make sure everything was ok. Unfortunately, someone in my family had to go home early and he was so helpful in coordinating an extra trip to the airport to accommodate our family needs (it required an extra nine hours of driving and a hotel stay for the driver).

The company owner and our agent were generous enough to not charge me for this extra trip. They even canceled all the hotel and activity reservations for that family member, and I received a refund at the end of my trip! It truly was a trip of a lifetime. I found myself thinking, I wish there was a travel company like this for every country because I would use them again to plan my next vacation, wherever it may be!

I also want to give a special shoutout to my driver, who drove my family on several long road trips during our vacation. During our drives, he would spot many interesting animals and birds, and stop on the side of the road so we could get out and get great pictures. Some of my best close-up opportunities to look at animals occurred while in the car. He talked about the agriculture, the school system, and the different rainforests. He even bought plantain chips from the side of the road and shared them with my family. Even though his job was to drive us from point A to point B, I felt his knowledge and his ability to spot animals was better than many of the tour guides we had on the trip. He really cared about Costa Rica and was excited to show us all it had to offer.

I highly recommend this travel company. And ask for our driver to drive you around; you won't be disappointed.

I would give Zicasso's travel agent and her team 100 stars if I could. The trip far exceeded our expectations. Everyone was so kind, professional, and friendly, and we were supported in every possible way, above and beyond what we expected. It was the trip of a lifetime!

This was my third international trip using Zicasso. Zicasso’s travel agent was fabulous. She was able to plan a trip of a lifetime with three weeks' notice. Everything was meticulously thought out and coordinated perfectly.

The boutique hotels were beautiful and they were all conveniently located to give us access to all restaurants and sightseeing. The tour guides were all top-notch and really knowledgeable about Croatia’s rich history.

The travel agent seamlessly planned every transfer and pickup so we could just sit back, relax, and enjoy our vacation.

We just returned from one of the most fabulous trips we have ever taken. I lived in Germany back in the 80s and wanted to share some of the most beautiful areas with my husband.

We were most fortunate to come in contact with Zicasso's travel expert. After our initial phone call with her, we knew this would be a great trip.

We had several phone calls and emails with her and her colleagues to talk about the trip in general. With each phone call and with their recommendations, we would get more and more excited about our trip.

When we arrived in Germany, waiting in our hotel room was a beautiful book of our itinerary. All we had to do was go page by page each day. Each page included details of what we would be doing for that day, along with tickets (if needed) for events, brochures, and all details for that day. Also included was a phone for us to use while in Germany. They had pre-programmed contact numbers of anyone from the agency we might need to contact, phone numbers of our tour guides, GPS, a digital copy of our itinerary, hotel contacts, etc. They were available to us 24/7 for any needs or concerns. The agency also checked with us throughout the trip to make sure things were going well. Their tour guides in the various cities were very knowledgeable, personable, and very thorough with their tours. We really enjoyed them all.

This was a very memorable and wonderful trip for us. We give all the credit to our travel company for listening to us and making it happen in ways we would not have expected. This was a trip of a lifetime for us! Many thanks to all for your hard work! We would highly recommend them to anyone!

Our recent trip to Bali was absolutely unforgettable and we owe it all to the incredible team that helped make it such a smooth and joyful experience. From start to finish, everything was thoughtfully planned and flawlessly executed.

A huge thank you to our amazing Zicasso travel agent, who made coordinating a group of 11 people look easy. She ensured every detail was in place and helped us feel at ease throughout the entire process.

We were also fortunate to have our guide. His knowledge, warmth, and professionalism made each activity even more meaningful. And a big shoutout to our drivers for getting us everywhere safely and comfortably, with patience and smiles.

The activities were perfectly curated, from a beautiful birthday dinner celebration to yoga, the floral happy birthday message, the floating breakfast, and so much more; even the small, magical moments that were beautifully captured by the photographers who our travel agent arranged.

Every venue we visited went above and beyond to accommodate our group, and we felt genuinely welcomed everywhere we went. This was truly the trip of a lifetime and we’re incredibly grateful to our travel agent, guide, and drivers for making it such a success. We all had an amazing time and I would 100% recommend this team to anyone planning a visit to Bali.

Five stars all the way!

Hello friends...

I am overjoyed to provide a review for our recent visit to Normandy, Champagne, and Paris.

We can't say enough about the team at Zicasso's travel company. Our travel agent did an amazing job! Her attention to detail by selecting all the right hotels, restaurants, and guides made this a once-in-a-lifetime trip. Having your travel book at your fingertips and answering all of my sometimes crazy questions, she was very patient and wanted to make sure everything was just perfect. Everyone was so kind and accommodating. Thank you, thank you, thank you!

A huge shout-out to Zicasso's trip coordinator, who orchestrated this incredible trip for us. Each outing was better than the previous one; our guides were awesome, both fun and informative; the hotel selections were just what we wanted, intimate and special. And everything was scheduled like clockwork.

Despite epic rainfall (which led to flash flooding in areas of Chiang Rai and, in fact, prevented normal access to the Black House Museum), they carried on, delivering every bit of our planned itinerary on time and to a tee. This type A control freak (me) never felt the need to “manage” a thing, which speaks volumes about this tour operator's extraordinarily high level of organization, communication, and coordination.

Thank you to everyone involved. It was clearly a team effort. We are most grateful for the magical, once-in-a-lifetime experience you made possible for us.

My wife and I recently embarked on a breathtaking journey through South America, visiting Buenos Aires, Mendoza, Iguazú Falls in Argentina, and Rio de Janeiro in Brazil. We entrusted Zicasso's tour agency with planning our trip and it turned out to be one of the best travel decisions we've ever made.

From the very beginning, the team at the tour company was attentive and responsive, taking the time to understand our preferences and interests. They crafted a personalized itinerary that perfectly balanced adventure, relaxation, and cultural exploration.

Buenos Aires: Our adventure began in the vibrant city of Buenos Aires. The agency arranged for a knowledgeable local guide who took us through the historic neighborhoods, tango shows, and culinary delights. The accommodations were centrally located, allowing us to explore the city with ease.

Mendoza: Next, we traveled to Mendoza, where we were immersed in the world of wine. The tour agency organized exclusive vineyard tours and tastings, providing us with a unique insight into the region's winemaking traditions. The picturesque landscapes and charming boutique hotel made our stay unforgettable.

Iguazú Falls: The highlight of our trip was undoubtedly the awe-inspiring Iguazú Falls. The agency ensured we had the best vantage points and arranged for a thrilling boat ride that brought us up close to the cascading waters. Their attention to detail and seamless logistics made this experience truly magical.

Rio de Janeiro: Our journey concluded in the vibrant city of Rio de Janeiro. The travel company curated a perfect blend of iconic sights like Christ the Redeemer and Sugarloaf Mountain, along with hidden gems that showcased the city's unique culture. The beachfront hotel provided stunning views and a relaxing end to our adventure.

Throughout the trip, the tour company was always available to assist with any questions or adjustments, ensuring a stress-free experience. Their expertise and dedication to customer satisfaction were evident in every aspect of our journey.

We wholeheartedly recommend this company to anyone seeking a well-organized and memorable travel experience. We look forward to planning our next adventure with them!

Our 11-day honeymoon in Greece was nothing short of magical—and we owe so much of that to our Zicasso travel specialist and the entire team at her company. From the very start, they worked within our budget and offered a flexible payment plan that made planning feel manageable and stress-free.

As our trip approached, we had a thorough planning call with our specialist. She walked us through every detail of our itinerary, which completely put us at ease. That level of preparation meant we could focus on enjoying the moment instead of worrying about logistics.

Once we landed in Athens, the travel company was just a WhatsApp message away. Anytime we had a question—no matter how small—they responded within minutes. That kind of real-time support made us feel cared for the entire time.

The accommodations they booked were absolutely out of this world. Each hotel felt handpicked just for us—luxurious, romantic, and incredibly welcoming. It was clear the company has strong relationships with local vendors because we were treated like royalty everywhere we went.

As a gay couple, we also appreciated how safe, inclusive, and celebrated we felt throughout the trip. Every detail was thoughtfully planned with us in mind.

We’d recommend our travel company 1,000 times out of 10. If you're planning a gay honeymoon—or any trip to Greece—look no further. This was truly the trip of a lifetime.

Zicasso's travel agent was like our “patron saint of hassle-free and VIP vacations!" Every step of our trip was planned for us; we were greeted by private guides at each airport or train station, and met in the lobby of our hotel for each privately guided tour. We went to the front of the line at the Vatican on a day when the line stretched over a mile. Each night she sent us a detailed itinerary for the next day’s tours and on our free days she even gave us suggestions for local restaurants.

I have traveled pretty extensively for work and pleasure, and this trip was so well organized by this travel agency. I cannot recommend them any higher. If you want a truly memorable and hassle-free vacation, you must use them; you will not be disappointed! Thank you so much for creating a true “trip of a lifetime."

This was our fourth time using Zicasso and, once again, they delivered an exceptional experience. What we love most about Zicasso is that they do all the hard work in the vetting process, saving us hours of research and ensuring we’re only matched with the best travel agencies and designers. Each time, we’ve felt confident that we were working with top-tier professionals.

One feature we especially appreciate is that Zicasso gives us the opportunity to personally review and choose from each agency referral. In this case, we selected this trip planner, who designed a two-week tour for our two families traveling through Italy. As an experienced traveler, I can confidently say that she truly listened to what was important to our families, balancing the needs of seasoned travelers and first-time visitors to Europe.

From private, expertly guided tours (including a standout Vatican experience) to seamless transfers, centrally located hotels, and on-time professional drivers, every detail was thoughtfully arranged. Once our itinerary was finalized, our travel specialist stepped in and ensured any last-minute changes or requests were handled quickly and with care, even helping us find the perfect photo spot at the Colosseum before heading to a wine tasting in Anagni.

Zicasso continues to be our go-to platform for curated, high-quality travel experiences. Their ability to connect us with trip planners like this one is what makes them stand out. We’re already looking forward to our next adventure!

There aren't enough superlatives to describe our safari. Every single aspect exceeded expectations. The Zicasso trip designer, who handled the in-country arrangements, was terrific, and literally every arrangement went smoothly. A few last-minute changes on the front and back end were handled effectively. 

Each of the camps was different, but wonderful in its own way. We liked the variation. The accommodations were great and the food was great. But the people – hosts, driver/guides, spotters, service personnel were really great – friendly, fun, helpful, enjoyable to be with, and really great. It's difficult to put into words how much we enjoyed being with them and with each other (me, my five adult children, and their spouses). And the wildlife and landscapes, again, quite different over the three camps, were spectacular. Every game drive was a much-anticipated adventure and the guides were, to a person, superb in helping us understand the animal behaviors we observed. 

There is nothing we would have done differently and we were constantly amazed at how smoothly everything worked out (literally no hitches, even minor ones), how much fun we had with each other and our hosts, and how much the people we were with contributed to our experience. I'm not given to hyperbole, but I'm left without words to describe how great the experiences we had were and how seamless the arrangements seemed to be.

Zicasso's travel specialist was spectacular in every way. From the inception of communication and planning, through arranging for all of our tickets, hotels, transport, and amazing dining experiences, to the incredible support and guides we enjoyed along the way... they were outstanding and we received five-star service.

We were a demanding group of 13, ranging in ages from 17 to over 60, and we all had an absolute blast! We had an absolutely amazing trip. The Lares Trail and Machu Picchu (and our climb up Huayna Picchu) are by far some of the most memorable experiences we've ever had.

Our guide and driver were awesome... kind, professional, and accommodating, and our guide especially was very knowledgeable, with so much respect and love for the surrounding nature and culture.

Our travel specialist was timely, attentive, and responsive to all of our requests, and helped us collectively achieve one of the greatest vacations we have ever experienced.

They were 100% accurate in terms of how to prepare us for the altitude and allow us enough time to acclimatize in Cusco (and with a great, long, mountain bike ride at high elevation). Our specialist provided excellent recommendations for how to fill some additional time in Cusco while we acclimated. We loved touring Cusco itself, and seeing Sacsayhuaman, several spots in the Sacred Valley, and the Maras Salt Mines were all unforgettable experiences. We also loved the hotel she had us at in Cusco. It was a great spot to be able to explore the city on our own time.

After seeing all of the coordination, especially for the Lares Trail and Machu Picchu, we're so relieved we chose to go through Zicasso for this trip and were connected with our travel specialist and her company. Everything was well planned and thought out, and if anything was not right, they sought to immediately correct it. Our guide was on top of every detail and it was great knowing our agent was just a text or phone call away.

A Once-in-a-Lifetime Journey, Perfectly Curated by Zicasso's Travel Company. 

We recently celebrated our 30th wedding anniversary with an unforgettable trip to the French Riviera, and we owe every moment of joy, wonder, and inspiration to Zicasso's travel specialist. From start to finish, this journey was more than just a vacation—it was a reflection of a lifetime together and a beautiful glimpse into what life in retirement might look like.

We had an amazing experience working with Zicasso's travel specialist and her company's team for our two-week trip to Greece. The itinerary was thoughtful, family-friendly, and beautifully balanced, with just the right mix of cultural experiences, local flavor, recreation, and downtime. It was clear from the start that a great deal of care and collaboration went into planning this journey and the result was a trip perfectly suited to our family. Every stop, activity, and transition reflected a deep understanding of what would engage and inspire us.

What truly set our tour company apart was the exceptional Traveler Care team. Throughout the entire trip, they were consistently attentive, warm, and impressively responsive, often going above and beyond, even outside regular hours. Their real-time guidance and reassuring presence gave us complete peace of mind, allowing us to fully relax and enjoy the journey without ever feeling uncertain or unsupported.

We never once felt unsure or alone while navigating a multi-stop itinerary across several islands and regions. Thanks to the travel company, we were able to focus entirely on what mattered most: being present and making lifelong memories with our children.

If you’re planning a trip to Greece and want something truly unforgettable — not just a vacation, but a seamlessly orchestrated, soul-stirring, memory-making journey — you must work with this company! They took the time to truly understand our family and crafted an experience that felt uniquely ours at every step. Their combination of deep local expertise, personalized care, and flawless execution is nothing short of world-class. Every family should be so fortunate — the company is, quite simply, in a league of its own.

When my wife and I first considered a trip to Argentina, there were many unknowns. Neither of us had ever been to South America, so everything from transportation, possible language barriers, and deciding which attractions we would enjoy most felt like a challenge. We then decided to contact several travel agencies, but one quickly stood out. Our Zicasso travel agent made a strong, welcoming first impression.

She was always prompt, helpful, and thoughtful with every interaction. It was abundantly clear how much she cared about her clients and her commitment to creating a truly personalized Argentine experience for them. She was patient, flexible, and attentive with every email and video call exchange in order to create an itinerary that matched our interests and needs. Her support continued well beyond the planning stage. She would regularly check in to make sure we were prepared for the trip. She also connected us with their 24-hour emergency assistance service and made time to meet us in person to welcome us there.

Our trip took us across a broad range of destinations and climates, including Buenos Aires, Patagonia, Mount Fitz Roy, and the Iguazú Falls region. We enjoyed guided tours, scenic hikes, and boat rides near ancient, awe-inspiring glaciers and lush, breathtaking waterfalls. Since these locations are far apart, flying was the most convenient method to travel between them. Along the way, we experienced issues with domestic flights, ranging from significant delays, an overnight reroute due to weather conditions, etc.

During our flight issues, the 24-hour emergency assistance service was incredibly helpful, with a majority of my communications handled by the travel agent's team. They provided timely, reliable guidance that reduced our stress through each event. In a few instances, they helped us avoid long delays with their expertise and local connections. No matter the time of day we messaged or called them, they responded with professionalism, patience, and genuine care. This level of quality service showed us just how dedicated this team is to supporting their travelers every step of the way.

If you are planning a vacation to Argentina, I highly recommend reaching out to them. They are passionate, knowledgeable, and truly committed to making your experience unforgettable. You will not only appreciate the beauty of the country and have a relaxing time, but also gain insight into its diverse culture and rich history during your adventures there.

This travel company made our trip seamless as possible, leaving us feeling heard and cared for throughout our journey. Their high level of professionalism, combined with their personal touch and care, left a lasting impression on us.

I cannot recommend Zicasso's trip planner enough for her exceptional travel planning services! As frequent travelers, with experience working with various travel agents, we can confidently say she is by far the best we’ve ever encountered. From the very beginning, she took the time to learn our likes and dislikes, crafting a personalized itinerary that perfectly suited our preferences.

She coordinated a dream trip for us to Greece, planning two completely different weeks for our vacation. The first week was spent touring classical Greece, where we were fortunate to have a university professor as our tour guide, enriching our experience with incredible insights. The second week included a beautiful journey through the stunning islands of Greece. Every detail was planned exceptionally well and we felt fully taken care of throughout our trip.

In the past, we’ve faced issues with travel agents, where things fell through once we were on vacation. However, that was never the case with her. She was personally available to contact during our trip, which proved invaluable when our flight was delayed. In fact, she even helped us extend our trip by a day with only four days left, allowing us to visit Santorini, which was a highlight of our journey!

Her passion for her work shines through in every interaction. She genuinely cares about her clients and possesses amazing knowledge of travel destinations. Trust her and her recommendations to take care of your travel needs, and you will not be disappointed. Thanks to her for an unforgettable trip of a lifetime!

The entire experience was nothing short of exceptional. From the very beginning, we had the pleasure of working with Zicasso travel agents, who went above and beyond to make sure every detail was accounted for. They were incredibly accommodating, adjusting our itinerary to fit the needs of everyone in our family.

Every tour guide and driver we had along the way was phenomenal in their own unique way. They each added something special to our trip. The activities were well thought out, engaging, and perfectly paced, and we especially appreciated the excellent food recommendations. We did not experience one bad meal.

This was truly a stress-free, memorable journey, thanks to the thoughtful planning and dedication of our travel company. We would highly recommend them for anyone looking for a smooth and enjoyable travel experience.

We could not have had a better experience using Zicasso's travel agency on our recent trip to Greece. If I could give them 10 stars, that is what they deserve!

From meeting us in person upon arrival at the airport in Athens and providing us with a Greek phone to use during our trip for easy communication to the changes made on the fly when our ferry was canceled, their responsiveness and attention to every detail made the trip so relaxing and enjoyable. They planned a perfect itinerary for us, complete with top-notch hotels and service, fun activities, terrific drivers and guides, and excellent meals. Their reputation in Greece is superb and we knew along our journey that we were in good hands.

No matter what time of day or day of the week, our travel agent responded immediately. If we needed a dinner reservation made or a time changed, he was happy to accommodate. Every few days we received a warm text from him to see how our trip was going too. I have never had a travel professional treat me with such attentiveness. I can see why this company is a top Zicasso agent. They are simply the best and I would strongly recommend them to anyone who asks!

We recently returned from an unforgettable trip to Greece with 11 family members spanning three generations, ages 21 to 84. From the moment we landed until our final farewell, every aspect of the trip was flawlessly executed thanks to the outstanding team at this Zicasso travel company.

Right from arrival, we were met by professional porters who swiftly escorted us through immigration and customs, bypassing long lines with ease and efficiency—a truly stress-free welcome to Greece! Our chauffeurs were consistently punctual, providing seamless door-to-door transportation for airport transfers and daily excursions. Their professionalism and reliability ensured our large group moved effortlessly from one breathtaking site to the next.

The guides were simply phenomenal. Each one brought deep knowledge, enthusiasm, and a genuine warmth that made every moment enjoyable. Their passion for Greek history and culture was contagious, and they never hesitated to answer our questions or adapt the itinerary to suit our group’s pace and interests. Their positive energy and shining personalities added an extra layer of magic to each day.

The true star of the trip, however, was our exceptional trip organizer. From our very first conversation, she listened carefully and designed an itinerary that was perfectly tailored to our diverse group. Her attention to detail, responsiveness, and flexibility were second to none. Whether it was choosing the best porters and guides or adjusting activities on the fly, she handled everything with grace and expertise. Her wonderful assistants were also instrumental in making everything run smoothly. Their support throughout the journey ensured this trip became a cherished memory for every single one of us.

We are beyond grateful for the care, thoughtfulness, and professionalism of the entire team. This wasn’t just a vacation—it was a beautifully orchestrated experience that brought our family even closer together. We can’t recommend this company highly enough .

From start to finish, Zicasso's travel company thoughtfully planned and perfectly executed an incredible vacation. They created the ideal itinerary for our family of five (three teenagers, ages 15, 17, and 19) and each activity felt meaningful, well-paced, and tailored to our interests. Every detail was handled seamlessly and, as a result, we were able to relax and fully enjoy each moment.

Thanks to their expertise and coordination, we created unforgettable memories together that we’ll cherish for years to come. We are so grateful they made this trip such a special one and we would absolutely recommend their services to anyone planning a trip to Italy.

I’ve been using Zicasso to plan my vacations for nearly a decade and they consistently work with top-tier travel specialists who deliver unforgettable experiences. My recent trip was no exception—in fact, they exceeded my expectations at every turn.

From our very first conversation, the travel specialist listened attentively to what we wanted in terms of experiences, accommodations, guides, and pacing. He carefully crafted an itinerary that truly felt like the trip of a lifetime.

One highlight was a romantic surprise I asked him to arrange for my fiancée and me. What he delivered was absolutely magical: we were picked up in a horse-drawn carriage for an enchanting tour of Sevilla, treated to a private flamenco performance, and then enjoyed a romantic dinner for two as the sun set over the Guadalquivir River. It was unforgettable.

The travel specialist's expertise shone throughout the trip, especially in his choice of guides. Each one brought the destinations to life with engaging stories and deep local knowledge—not just dry facts. Every day brought a new highlight: from food and sherry tours to a hands-on cooking class and even crafting our own alpargatas. The pace was perfect—immersive experiences balanced with plenty of downtime to explore on our own.

The logistics were flawless. Every transfer was smooth and on time—we never had to worry about missing a connection or being left stranded. And anytime we had a question or needed support, the travel company was readily available.

In short, the travel specialist and his team created the perfect Spanish getaway. When we return to explore Portugal and northern Spain, I wouldn’t hesitate to work with him again.

Once again, Zicasso proved why they’re the best in the business—partnering with only the highest quality travel experts in each region.

We had the good fortune to be introduced to Zicasso's travel consultant in 2024. She planned for us a perfect trip through Amalfi and Sicily. We were so impressed with her professionalism, attention to detail, and communication that we did not hesitate to seek her out for Naples and Apulia in June 2025. Her guides (who were always special) and drivers are dedicated to her.

Last year, I recall saying you should stay away from Google, tell her your vision, and let her do the rest. She will present every option. We did want to fine-tune a few small preferences this time, but overall, I would give the same advice. We find her to be exceptional and have told her so.

We can't speak highly enough about using Zicasso's travel specialist and her company. They put together a complicated package covering three completely separate areas and were able to connect us with local guides in each place. The guides they worked with were all fabulous, as were the locations we stayed at.

At one point, the airline that was handling our trip out changed the flight due to local conditions. I learned of this first through our specialist, who was immediately on the situation and kept us apprised of the change. The company provided us with an online portal that covered every part of our trip. It was constantly updated and we always knew who the next contact was in the new area.

Throughout the process, we had constant questions and changes. Our travel company was very pleasant and accommodating of our concerns. Their work was in the middle of a larger trip. Even though they were not handling the stops before and after their portion, they were more than happy to help out with those portions and added that information to our itinerary at no cost.

In a word, they were fabulous. If you want more detail on their work and my unqualified recommendation of them, please reach out and I'm happy to provide you with more information.

Our journey through Turkey and Egypt in May 2025 with Zicasso's travel company was nothing short of spectacular. From the moment we landed until our final departure, every detail was thoughtfully arranged, making the experience seamless, immersive, and truly unforgettable.

What set this trip apart was our exceptional tour guides. In both countries, the guides were not only incredibly knowledgeable, but also passionate, warm, and attentive. They brought the rich histories of Istanbul, Cappadocia, Ephesus, Cairo, Luxor, and beyond vividly to life. Whether we were exploring ancient ruins or navigating vibrant bazaars, our guides made every moment engaging and meaningful.

A special mention must go to our tour organizer. His behind-the-scenes coordination, quick responsiveness, and personal care were evident throughout. He ensured every transition was smooth, every need was anticipated, and every traveler felt individually looked after. His dedication and professionalism elevated the entire experience.

We returned home with a deeper appreciation of these remarkable destinations, lasting memories, and a strong desire to travel again with our travel company. We highly recommended them for anyone seeking a thoughtfully curated, high-touch travel experience.

— Dr. Vishnu P.

An Unforgettable Italian Journey with Zicasso's travel company!

Our trip to Lake Como, Lake Orta, and Milan was nothing short of extraordinary. From the moment we began planning, this Zicasso travel company made the experience seamless and personalized. Every detail was thoughtfully curated, from stunning accommodations to smooth transfers and unforgettable local experiences.

What truly set this trip apart was the level of service. The travel company's team was attentive, responsive, and genuinely committed to making sure every moment exceeded our expectations. We never had to worry about a thing—just relax and enjoy Italy at its best.

If you’re considering a trip to Italy, trust them. Their attention to detail, deep local knowledge, and exceptional service created memories we’ll cherish for a lifetime. Thank you!

We had an amazing trip. Zicasso's travel specialist personally arranged the entire trip. We loved all the hotels, bikes, hikes, and tours she set up with qualified and interesting people. We were met at the airport, hotels, and at each of the many ferry rides by professional drivers, typically in a Mercedes. Our specialist was in constant contact during the trip, making sure everything happened as planned. We have never had a trip planned to the level of daily detail and hope we have an opportunity to work with our specialist in the future.

I worked with Zicasso's travel company to plan our honeymoon in France and I highly recommend them for anyone wanting a first-class experience! Everything from beginning to end was perfect and exceeded my expectations. The planning process with the trip planner was thorough and she put together a dream trip for us. She executed everything perfectly.

From the moment we arrived in Paris until we were dropped off, we were in their hands. Every hotel, restaurant, tour, and tour guide exceeded our expectations. The itinerary was a "surprise" for my wife, so each morning over breakfast I shared our itinerary with her from the trip app, which was very nice to have, by the way. She loved every minute of it!

Because this was our honeymoon, every hotel we went to had a welcome gift of champagne or chocolate waiting for us. Our tour guide in the Loire Valley also had a bottle of champagne for us and at several dinners we were treated with special desserts, all planned in advance by the travel company's team. What a nice touch.

We have already spoken with them about our next trip. I could not be more pleased with this company.

I had the most unforgettable experience traveling through Morocco from May 22 to 30, and it wouldn’t have been possible without the incredible team at Zicasso's travel company. From start to finish, everything was thoughtfully curated and exceptionally executed.

A huge thank you to my agent, who was not only responsive and patient during the planning process, but also served as my guide for the city and food tour. His knowledge of Moroccan culture, history, and hidden gems made each day meaningful and memorable. From navigating the medinas to introducing me to some of the best local dishes I’ve ever tasted, he brought the country to life with warmth and insight.

And then there was my amazing driver, who truly went above and beyond. When my luggage was delayed, he jumped into action without hesitation, reassuring me with calm and kindness, ensuring I was comfortable and even helping to coordinate efforts on the ground to locate my bags. Beyond that, his genuine hospitality, great conversation, and thoughtful surprises made each leg of the journey special. He was much more than a driver; he was a steady and essential part of the experience.

If you’re looking for a company that provides not only beautiful itineraries, but also incredible service, with heart and humanity, this is it. This trip fed my soul and it was made extraordinary by the people who brought it to life.

An Unforgettable Italian Journey – Absolutely Top-Tier Service!

From the very first inquiry to our final departure, our experience with Zicasso’s travel agency was nothing short of extraordinary. They are, without a doubt, a top-notch operation, and we cannot recommend them highly enough. We will absolutely be using their services again for future travels!

The entire process was seamless and enjoyable from beginning to end. Our agent made planning our dream trip an absolute breeze, listening attentively to our desires and crafting an itinerary that exceeded our expectations. Her expertise and insight were evident in every suggestion.

The exceptional communication continued with another tour operator, whose planning and follow-through were consistently spot-on. Everything was perfectly coordinated, leaving no room for stress or uncertainty. And if any minor hiccup arose, our agent’s problem-solving was incredibly prompt and effective, ensuring our trip remained relaxing and completely stress-free. This remarkable team truly created a tailor-made experience that catered perfectly to our desires.

A standout feature of their service was the dedicated WhatsApp group, which provided real-time support and made us feel like we had a personal concierge with us throughout our entire journey. This constant connection was invaluable.

It was clear that every element of our trip was meticulously vetted and selected with the utmost care. The tour guides were incredibly knowledgeable and engaging, the drivers were professional and punctual, and every activity chosen added immense value to our experience. The quality of their selections truly shone through, making each day memorable.

The travel company and their entire staff are exceptional. Their professionalism, attentiveness, and dedication to creating a flawless and personalized travel experience truly set them apart. Thank you for an unforgettable vacation – we're already dreaming of our next trip with them!

Absolutely Unforgettable: Our Greek Adventure!

Wow, you seriously outdid yourselves! We just had the trip of a lifetime and we truly believe it can't be topped. From start to finish, you nailed every single detail, making our journey through Athens, Santorini, Milos, and Crete absolutely seamless and packed with incredible experiences.

Every transfer, every stay, every activity was perfectly handled. You really listened to what we wanted and delivered a trip that felt perfectly tailored to us. Thank you for crafting such an unforgettable adventure. We're already dreaming of our next Greek escape and we know exactly who we'll be calling!

The trip exceeded our expectations! We’ve been home several days and we continue to reflect back on how this was probably one of our best vacations, and that’s saying a lot since we enjoy traveling. We have never tried customizing our trips before, but after working with Zicasso's tour company, we are convinced this is the only way to experience countries and their unique cultures.

Our agent was exceptional in designing our itinerary based upon my requests, readily available, and very thoughtful, communicating with us daily once we were actually there. We visited six locations in two weeks and each day went flawlessly and on time. We are so impressed that we are already thinking of returning back and exploring more of this beautiful and historic country!

Zicasso's trip planner is perhaps the best travel consultant I have ever engaged. As a point of context, I am a retired corporate executive who traveled 250K to 500K miles per year over the last 15 years of my career. I had the advantages of executive assistants, a corporate travel department, and extensive administrative support. Even with all those advantages, this trip planner and his team set a new standard of excellence. My trip planning covered Antarctica, Argentina, and Brazil destinations over a five-week trip. The full trip was for my wife and me, with an additional two-week block for my two children to join us partway through the vacation. He also helped to arrange the holiday for another couple who were supposed to accompany us, but they had a medical emergency occur before the departed. This necessitated a great number of changes and cancelations, which he handled, seemingly without any problems and without any complaints.

I had only traveled to that part of the world in a business capacity before, so I was entirely reliant on our travel agent, not just for the physical arrangements, but to also take the time to understand our interests, curiosities, and desired outcomes. He brilliantly translated that into choices and recommendations that I truly cannot complain about. He is so wired into the hotels, travel options, restaurants, sites, and culture of Argentina, Brazil, and Antarctica that we were blown away by his skills and knowledge. He arranged boutique experiences, personal guides, and superior transportation at all stops. There were no gaps in our travel coverage and I was 100% confident in all of our day-to-day experiences. He knew of things that I never would have discovered on my own. The ease of communicating with him was superior. He always responded to our queries within hours and even had a direct U.S. telephone number so I did not even have to pay for long-distance phone calls.

Our experience so far exceeded my already high expectations that we want to return to Argentina again, and we want to find a way to employ his services again to plan future trips to South America and Africa. Also, each person he had us interact with (drivers, guides, and support staff) was unbelievably capable, but also displayed exuberance and superior customer-service attitudes. Potential problems were non-existent.

I would be personally willing to speak directly to anyone who is considering using this tour company as their travel provider if that would sway them to choose him and his team. I have run out of superlatives, but trust me, I have very high standards. I have been to over 50 countries in my life. I have lived on three continents and (thanks to him) I can finally say I have set foot on all seven continents. With that said, this travel agent earned my admiration as a professional in his field. I believe if you engaged anyone other than him, you would likely receive a fantastic experience, but not as good as it could have been.

This was a dream vacation made reality–five stars!

We just returned from the most unforgettable two-week adventure through Greece, all thanks to the exceptional planning and care of Zicasso's travel operator and her team! From the moment we landed until our final farewell in Athens, every detail was flawlessly executed.

Our journey began in Crete, where we were welcomed by a warm, knowledgeable guide who brought Chania's rich history to life during all of our many activities. From touring the many villages to hiking Imbros Gorge to the Palace of Knossos, we felt immersed in the true spirit of Crete.

Next was Santorini, where the sunsets were just as magical as we’d hoped. Our stay was filled with stunning cliffside views, wine tastings, and personalized recommendations that made it feel like we were exploring the island with a local friend.

Naxos was an unexpected gem—less touristy, but bursting with charm. The tour guide here was particularly fantastic, taking us to authentic villages, ancient ruins, and serene beaches that felt like our own private paradise.

Our final days in Athens were the perfect ending to this epic journey. The historical sites were breathtaking and our guide’s passion for Greek history made every moment at the Acropolis and the museums feel deeply meaningful.

What truly set this experience apart was how responsive and supportive our agent and her team were throughout the trip. Any time we had a question—whether about transportation, recommendations, or small changes in plans—they replied quickly and helpfully, making us feel completely at ease and well cared for.

Throughout the trip, the logistics were seamless—beautiful accommodations, smooth transfers, and thoughtfully curated excursions. Every guide was not only professional and knowledgeable, but also incredibly kind and engaging. It felt like we were traveling with friends who truly cared about our experience.

We can’t thank our agent enough for crafting such a memorable and enriching vacation. Greece was always on our bucket list and now we’re already dreaming of our return!

Highly, highly recommended!

We had a great time on our trip and were thrilled with the service Zicasso’s tour operator provided. We had a few snafus during our trip – weather, the country-wide blackout, and a forgotten passport – but our agent was on top of it and made sure we were taken care of so we could continue the enjoyment of our trip without worry.  

We particularly loved our guide in Lisbon – she was fantastic, with just the right balance of history, fun, and energy. And even though in Porto we had a very rainy day, we went forward with our sidecar tour with our guide. He was a total joy to hang out with and even in the rain, we had a great time. We felt like locals as he brought us to some of his favorite places. 

The Douro Valley trip was also fantastic with our guide, who was very knowledgeable and kind.  Even the transfer drivers who were arranged for us were spectacular. There was not one failure in customer service. 

The hotels in Lisbon and Porto were also excellent – great choices and so comfortable. All in all, I recommend Zicasso’s travel company and agent to plan anyone’s trip! You can’t go wrong!

We just experienced amazing service and flawless execution on our custom-designed, 22-day itinerary from Zicasso’s travel company. Every single meeting went smoothly, with white-gloved drivers waiting for us beside luxury vehicles and guides who always went above and beyond. In fact, after leaving a shopping bag in a cab in Tokyo, we were blown away when our travel agency was able to track it down and deliver it back to our hotel. But that's not even the best part. The best part was the experiences. Our agent and the staff at the travel company really found the authentic, less-traveled experiences we love.

Tokyo and Kyoto were amazing, with private tours of gardens, temples, and the best local food. We did washi paper making at a 400-year-old workshop and a private calligraphy lesson, attended a real sumo practice, walked the bamboo forest, and dressed in kimonos for tea service.

But our most memorable experiences were found in Niigata, where we stayed in a lovely ryokan and were served dinner on the tatami mat in our room. We slept soundly with the relaxing sound of the hot spring water flowing in our private bath. 

In Yamagata, where we spent the day with an enchanting Yamabushi guide, climbing sacred Mount Haguro and learning about the life of connection with nature that he chose. We loved it when he blew his conch shell horn to scare away the demons as we entered new parts of the forest. 

And in Okinawa, we had the most interesting Blue Zones cooking class and lunch with Yukie Miyaguni, who appeared in the Netflix documentary about longevity and medicinal foods, and looks 25 years old at 55. We also learned about the ancient art of sabani making and spent an afternoon on the beautiful clear waters in one, visiting pristine, remote beaches and collecting beautiful pink shells.

It was these unique, enlightening experiences, away from crowds and tourists, that showed us the real Japan we wanted to see. Our agent understood what we wanted and provided the absolute perfect mix of luxury (every accommodation exceeded our expectations, with club lounge access in Western-style hotels), adventure, and top-shelf service. It was perfect.

My trip was perfect! My Zicasso travel agent made a very difficult time in my life so much easier. You see, the purpose of my trip was to scatter my wife's ashes along the Amalfi Coast. She went above and beyond the travel arrangements by helping me navigate the proper process for fulfilling my wife's last request. I intend to recommend this company to my family, my relatives, and all my friends. The entire trip from start to finish went exactly as planned and all the tips provided before I left were very helpful and useful. I want to thank her again and again, and her entire team.

Gratefully,

Tom M.

We had an absolutely incredible European adventure! 

If you are dreaming of a seamless and spectacular European getaway like we were, look no further than Zicasso's travel company! Our recent trip for seven siblings across Vienna, Slovenia, Croatia, and Venice was nothing short of magical, all thanks to the incredible expertise of our travel specialist.

From the get-go, our travel specialist listened intently as I described our group's preferences, travel styles, and bucket-list wishes. He didn't just meet our expectations, he soared right past them, crafting an itinerary that felt tailor-made for pure joy and connection. This trip wasn't just a vacation; it was a precious opportunity for us grown-up siblings to laugh, explore, and feel like carefree kids again–truly amazing!

Our phenomenal main guide was the glue that held our adventure together. From our Vienna airport pickup all the way through to our Venice water-taxi send-off, he was a superstar! Always punctual, incredibly knowledgeable about each destination, and a fantastic organizer, he made every day flow effortlessly.

What truly set this experience apart was our guide's amazing flexibility. Whether it was one of many last-minute comfort breaks (much appreciated!), a tweak to the schedule, or an impromptu adventure like an exhilarating toboggan run down Straza hill in Slovenia (epic memories!), he handled it all with a smile. Exploring the breathtaking Postojna Cave and soaring above Lake Bohinj on the Vogel Cable Car were just a couple of the many highlights he helped make happen.

The local city guides were also fantastic, bringing each location to life with engaging stories and a perfect blend of fun activities and fascinating insights. From stunning wineries and delicious culinary tastings to chocolate making, truffle hunting, ancient arenas, and breathtaking historical sites, every day was a delightful discovery.

Thank you! You turned our European dream into a vibrant, unforgettable reality. If anyone is looking for a tour company that truly listens, expertly plans, and delivers an exceptional travel experience, this is the answer. Don't just dream it – book it!

I was extremely impressed with how well organized Zicasso was; every detail was perfect. I was extremely impressed by how Zicasso checked in with us every day of our trip to see if we had any issues. The hotels, drivers, and tour guides were all top-notch.

We had an unexpected health issue on our trip, which caused us to have to make changes to our travel plans. With a simple text, Zicasso made all the changes and saved us hours of time trying to rebook our internal travel.

I have taken trips in the past with other companies... Zicasso is the best by far!

The trip was absolutely amazing – truly the trip of a lifetime. The accommodations were perfect for us – the Cape Town hotel with its proximity to the V&A Waterfront and the boutique guesthouse in Franschhoek, which was also within easy walking distance to restaurants and the wine tram. The safari lodge was incredible – the food, service, safari drives, and our very comfortable glamping tent. The other lodge was also very comfortable, with great customer service.  

Our tour guide in Cape Town was the best – very knowledgeable, accommodating, and personable – and truly worked to make our trip extra special. The foodie tour was great – the most food we have ever had on a trip – with nice variety and local selections. 

The transfers were without a glitch.  

We can't say enough to thank our travel agent and her agency for making this a perfect trip.

This was the best trip ever!

We traveled to Crete, Santorini, Paros, and Athens. Zicasso's travel agents arranged everything to perfection and followed up throughout the entire trip. We never had to wait on transportation to any of the amazing experiences they’d arranged. It was truly the best trip we’ve ever taken. All accommodations were top shelf and in the most beautiful locations. If you’re planning a trip to Greece, do yourself a favor and put your trust in Zicasso!

Team Zicasso,

Our trip to Bali was simply outstanding… we could not have asked for a more amazing vacation!  Our highest compliments to our travel agent and the team he put together (our tour guide and driver) to make our vacation (a belated 50th birthday celebration) unforgettable. The travel company put together a top-notch itinerary with the most memorable excursions. From the sunset hike of Mount Batur to tours of rice fields and several temples, and three relaxing days in the Gili Islands, we could not have asked for more!  

Our agent was a master communicator and planner who was always two steps ahead. Throughout the entire planning process, he was punctual, efficient, honest, and a problem-solver to boot. Just one example: I miscalculated our departure day by one day and did not realize it until close to the end of our trip. Instead of me trying to frantically rearrange flights etc., our agent, within 30 minutes of hearing my problem, had three viable options for me ready to go, without any interruptions to our schedule. Another very professional touch that showed his willingness to go above and beyond was his personally greeting us at each new hotel we stayed at to ensure the accommodations met our expectations. 

I will definitely team up again with Team Zicasso and this company for future travel plans.

Sincerely,

Jeff H.

Our experience in Portugal was wonderful. Our family of four loved the tours, places to stay, the history, and the wonderful driver/guides. We cannot speak highly enough of our Zicasso travel planner and her colleagues. This was our second trip using a Zicasso travel agent and we were confident our trip would be a wonderful experience, and it was. Our tour guides were very flexible. They went above and beyond showing us the places they loved… "Their beautiful Portugal". It was a fantastic trip from start to finish! We will be using Zicasso tour specialists for another adventure.

We had the pleasure of working with Zicasso’s travel agents to create the perfect Italian adventure. I had quite a few specific requests, from travel logistics to hotel preferences, and they were incredibly patient and collaborative, offering multiple variations of the itinerary until it matched exactly what we envisioned.

Our journey began in Venice, where we were seamlessly picked up by a private driver, transferred to a water taxi, and dropped directly at our hotel. After a wonderful stay, we were taken by private driver to the train station for our ride from Venice to Florence, our one and only train trip, as we opted (based on their smart recommendation) for private transportation for the rest of our travels to avoid potential delays and enjoy added convenience.

From Florence, we were driven into the Tuscan hills, where we experienced magical wine tastings, vineyard tours, olive oil tastings, and unforgettable meals with wine pairings. 

Next, our private driver brought us to Pompeii, where we enjoyed a fascinating tour with our private guide, and then continued on to Rome. In Rome, we loved the private golf cart tour of the city’s major landmarks, as well as a delightful cooking class that was arranged for us; it was a real highlight!

Finally, we traveled by private driver to Sorrento. From there, we had a breathtaking driving tour of the Amalfi Coast, a lemon farm tour, and an amazing day trip to Capri. Every detail was thoughtfully planned and executed.

Summary:

Planning and Itinerary Creation: Zicasso’s consultants made the entire process easy and stress-free. They worked closely with us to perfect the itinerary and were always receptive to changes and feedback.

Hotels: My sister and I requested adjoining rooms and were provided with beautiful family suites throughout the trip. Each hotel was ideally located, comfortable, and well-appointed, with all the amenities we needed.

Transportation: Every transfer was smooth and punctual. The private drivers were professional, friendly, and knowledgeable. (A special shoutout to our driver in Florence/Tuscany – he was the best!)

Communication: Throughout our trip, the travel company’s team was always accessible. Whether we needed to make adjustments or had a question, they handled everything promptly, allowing us to relax and fully enjoy our vacation.

We spent just over two unforgettable weeks in Italy and it was absolutely perfect, all thanks to the hard work, attention to detail, and excellent communication from Zicasso’s travel company! I highly recommend them and would not hesitate to use them again for future adventures.

We highly recommend using Zicasso! They connected us with local guides and hand-picked the top locations, hotels, and experiences that we’d never have found without them. We had an incredible time. The hotels were absolutely perfect and added immensely to our trip. The itinerary was great! We had incredible local guides and our driver was fantastic!

Zicasso's travel company set us up with a customized family vacation to Europe. They worked hard to make sure we could squeeze in as much fun as possible, with a fantastic mix of fun activities and cultural experiences. 

We had such a good time and I was able to relax because the itinerary was so detailed and perfect. Every train time, every tour, every activity, every driver, and every hotel were masterfully scheduled. They included maps, distances, and directions, along with great restaurant recommendations and interesting facts about the areas. I was truly blown away by the level of detail and care put into our personalized itinerary. 

Not only was the trip well organized, but their team was very attentive, checked in with us periodically to see if we were doing OK, and they were available for questions or concerns immediately. We would definitely recommend them and would definitely use this company again. 10/10! Thank you for the lifetime memories!

Our trip to Colombia was our third travel experience arranged via Zicasso. As was the case with our previous two trips, this one was managed nearly flawlessly from start to finish with the kind of attentive customer care we have become accustomed to with Zicasso and their partners.

The agent from our travel company went above and beyond in assisting us with all our planning, providing insights and recommendations only someone who has experienced Colombia fully can provide. She was very patient in helping us make adjustments to arrive at the perfect itinerary and then remaining in constant contact to ensure every minor detail was handled perfectly throughout our journey.

Our drivers and tour guides made sure we were greeted and escorted through each destination, from Medellín to Bogotá to Cartagena and our final destination on Isla Barú. While many friends expressed concern over our safety in Colombia, I can say we did not feel unsafe for a moment. The Colombia of today is no longer one riddled with crime and drugs, but rich in culture and charm.

We greatly enjoyed the thriving art scene of Comuna 13 and the nightlife of Medellín. Our hotel made us feel like we were in the middle of the rainforest, while just steps away from the bustle and excitement of the Poblado district. Our visit to a wonderful coffee plantation provided a full education on every step of the coffee-making process, from the berries on the tree all the way to a delicious cup, delivering a new appreciation for black coffee. I may only drink Colombian from now on.

Bogotá proved to be a modern city with an incredible food scene. Our agent arranged an amazing gastronomical tour for us one evening that catered to our dietary needs. We attended an amazing wedding on top of an old portside fort in Cartagena and enjoyed the charm of the old walled city before relaxing on a pristine beach off the coast, then heading home to tell everyone to hurry down to see all Colombia has to offer.

I can only say, Zicasso is the only way to plan your travel, whether alone or with a small group. For those considering Colombia, our in-country travel company carries my strongest endorsement.

Zicasso’s travel agent cares passionately about his clients. I used his company for a three-week Aegean odyssey in March-April 2025. My special request was to have a meal with a local family in their home. He arranged for immersive cooking with two families in Türkiye and Greece. He has an outstanding roster of local guides who provided private tours in Istanbul, Cappadocia, Kuşadası, Santorini, and Crete. All the guides were personable and knowledgable, and we had fun with day(s) filled with laughter. I mentioned to one that the hotel was going to charge 50 euros for laundry. He arranged his local laundry to do it for less than $10.

Our travel company pays attention to details, having the influence to get me upgraded rooms with spectacular balcony views of the Parthenon and Aegean Sea. The hotels were in strategic locations, with easy walking to restaurants, shopping, and points of interest. He ensured I had “fast pass”, so I went into the shorter security lanes at the airports. The vehicles were either Mercedes-Benz vans, sedans, or other nice SUVs for more room and better views.

For me, it is when things go sideways that one learns the value of a good travel specialist. On the day I was to fly from Athens to Santorini, all the transportation workers in Greece went on strike for 24 hours. There were no planes or ferries. That causes cascading problems. My agent arranged for me to spend the extra night in the same Athens hotel, got a new flight to Santorini the next day, even though the flights were very full, had the room ready for me in Santorini when I arrived early in the morning, and had the transfers waiting for me. I did not worry, as I knew I would be taken care of. The day before the strike, I was talking with other tourists who were scrambling to make arrangements when the internet and phone lines were jammed. The peace of mind was immeasurable.

This was a trip of a lifetime, thanks to Zicasso’s travel company!

Our family recently returned from an unforgettable journey through Morocco and we owe the magic of this experience to the incredible team at our travel company. From the moment we reached out, we were met with warmth, attentiveness, and an exceptional level of care.

The company crafted a beautifully balanced itinerary that allowed us to truly immerse ourselves in Moroccan culture. Every detail was thoughtfully arranged, from transportation and accommodations to amazing local guides and our incredibly hospitable and attentive driver, who made the experience feel personal and deeply welcoming. The team was flexible throughout, adjusting plans effortlessly to suit our pace and preferences.

Highlights included a hands-on pottery workshop, a delicious cooking class filled with traditional Moroccan flavors, and a dreamy night of glamping in the Agafay Desert.

We also loved the coastal charm of Essaouira and the vibrant energy of Marrakech, with its colorful souks, stunning architecture, and lively atmosphere.

What stood out most was the kindness, authenticity, and thoughtfulness of everyone we encountered through our travel company. The experience gave us a meaningful connection to the country – its culture, landscapes, and people – that we’ll remember for a long time.

Thank you for such a memorable and enriching trip!

We just returned from a spectacular three-week journey through South America (Peru, Chile, and Argentina) and, once again, Zicasso, along with our trip planner, delivered an unforgettable experience. This was our second time using Zicasso and it’s clear why we keep coming back.

From the very beginning, our trip planner was a true partner in planning. He listened closely to our interests, helped shape an itinerary that perfectly balanced adventure, culture, and relaxation, and offered thoughtful insights that only someone deeply familiar with the region could provide. His attention to detail in the pre-trip phase was impeccable. We felt fully prepared and taken care of before we even left home.

Once on the ground, everything ran like clockwork. The in-country communication was seamless. Our agent and his team were always just a message away and incredibly responsive. Every driver was prompt, professional, and personable. The tours were consistently outstanding, with guides who were knowledgeable, passionate, and genuinely engaging. The accommodations were beautiful, comfortable, and perfectly situated, offering unique charm and excellent service at every stop.

It’s not easy to plan a multi-country trip with so many moving parts, but Zicasso and our agent made it look effortless. We came away with lifelong memories and we’re already dreaming about our next adventure. Zicasso continues to exceed our expectations and we wouldn’t hesitate to use them again.

After 15 years of vacationing on small, live-aboard, scuba-diving ships around the world, we wanted our first land-based tour to be extraordinary. We sought a plan to include all drivers, transfers, and hotels, and an itinerary to include private walking and car tours of culturally significant sites and museums. Our goal was to cover, on our first trip to Scotland, the Scottish lowland and highlands, significant city centers, as well as the legendary palaces, lochs, castles, and museums. Moreover, my husband requested we focus on the Pict time period, especially the carved stones, swords, and other fighting devices used throughout the last 3,000 years of Scotland’s “recent” past.  

Our travel company was one of three firms we solicited for a proposal on a luxury vacation in Scotland. Only this Zicasso company hit these targets out of the box with a much better agenda than the competition and very competitive pricing. Moreover, their tour included a recommendation for a two-hour sword-fighting lesson, followed the next day by a visit to a private sword-fabricating forge!!

We returned home four days ago from our remarkable 13-day trip. The highlights of our trip are too exhaustive to even list. Three fantasy-fulfilling high points comprised three nights in a luxury castle bed and breakfast on the west coast, and visits to Inner Hebrides islands, including Iona, where I purchased two sterling Celtic penannular brooches. This was topped off with the commissioning of two swords from the forge, a Claymore and a basket hilt to be custom made using ancient techniques that will result in a pair of one-off customized designs including scabbard carvings and decorated multi-layer battle-ready blades.  

Overall, the tour used amazing guides, including two who wore kilts and full Scottish dress throughout their tours, provided a plethora of castles, and enough alone time to explore the local area and relax while eating the best meat and seafood imaginable, culminating end-to-end in the best vacation of our lives!!

Based on our experience, I cannot entreat you strongly enough to at least get an offer of services from this travel company. We submit you will not be disappointed in the offer or the fulfillment.

How can I even begin to explain this trip? It was better than anything we could have ever imagined or put together ourselves.

The level of service, attention to detail, and overall knowledge of our wants and needs was unlike any other trip we have ever had. Zicasso’s travel agent planned and executed the perfect trip from beginning to end, and when flights were delayed and missed, he had connections and options ready. When we asked if we could add or select a different option to something, he would pivot and make it happen.

We loved all the activities. Like everything in life, you have to roll with the weather and traffic and unexpected things like every other traveler, but our agent made sure we had a cooler of drinks and the best guides ever, no matter what!

He selected the most perfect guide for us! Our guide was kind and funny and truly knew Balinese culture, and took such pride in his work and knowledge. We felt so honored to have him with us. He was a fantastic photographer, conversationalist, and someone who, by the end, we truly considered a friend.

Every single resort and property our agent picked was incredible. We would wake up and want to pinch ourselves, and multiple times would shake our heads laughing, asking if this was real life. From the jungle and the islands to the beach and our magnificent private residence with a pool and staff, everything was perfectly executed by our agent and his team. This was the trip of a lifetime with the people we love the most and everything was phenomenal. We can’t thank you enough.

We just returned from our two-week trip to Chile, planned for my 60th birthday. My boyfriend and I had the most spectacular trip! Zicasso's travel company put together an amazing itinerary, designed to meet all our requirements for experiences, logistics, uniqueness, and our desired activities. From my first call with the travel specialist, I felt the responsiveness, personalization, and high level of service his company provided. I couldn’t have asked for anything more in a travel partner.

We had three stops – a winery in the Colchagua Valley, a boutique hotel in the Patagonia Lakes region, and a lodge in southern Patagonia, near Torres del Paine National Park. The recommendations on lodging were so perfect. Each was intimate, with such a high level of service and uniqueness. We loved that they were all inclusive, with meals and excursions included. This allowed us to adjust our plans day to day, based upon weather and how we were feeling. The travel specialist also made arrangements to make sure I had a very special birthday celebration, which was absolutely wonderful.

Zicasso's travel specialist truly exceeded expectations in crafting an unforgettable travel experience. His dedication to creating the perfect itinerary was evident through multiple planning sessions tailored to our needs. Despite numerous changes, he remained flexible and shared invaluable expertise about the destination, ensuring every detail aligned with our vision for the ideal vacation.

Even when a minor issue arose near the end of the trip, his responsiveness and quick action to arrange new accommodations made a significant difference. His proactive check-ins throughout the journey provided peace of mind, allowing us to fully relax knowing we were supported every step of the way.

This level of personalized service and attention to detail makes this travel company stand out as a premier travel-planning service. I wholeheartedly recommend this company and its team to anyone looking to plan their dream trip with confidence and ease.

Let me begin by saying this is the first time I have used an internet travel agent. I am in my 70s and until now, did my own research and trip planning, but as I prepared for my bucket-list trip to Portugal and Spain, I felt the need for professional help. 

I used Zicasso to find a travel agent. Choosing these travel agencies was the best travel decision I have ever made. The travel consultant assessed our desires and designed a trip that covered all of our wishes and more. Her suggestions for particular experiences (i.e., food tours, winery visit, boat tour, etc.) added dimensions to the trip that we had not even thought of. And with the help of her team and contacts, she executed that perfect plan. 

Every travel connection, hotel, and tour worked seamlessly. No transport or guide was ever late. Every guide was a delight, not only showing us their particular area, but giving us a window to life in that region. 

The app she provided was amazing, complete with a detailed schedule, contacts and emergency numbers (24/7), travel tips, copies of all tickets, and information on all the places we were visiting. It was also very easy to share our itinerary with folks back home. Communication with her was terrific before, during, and after the trip to make sure our needs were met.

Not only did this trip exceed my expectations for a dream trip, but the travel consultants and their team also gave me the gift of not worrying. Priceless!

Zicasso's travel company sent us on an epic trip to Costa Rica. The whole trip was so easy for us because we only had to show up at the time noted on the itinerary. The travel specialists were incredibly helpful during the planning and packing process, quickly answering any questions we had and giving advice.

The trip itself was incredible and I don’t think we can choose a favorite when it comes to the activities we did. We saw so much incredible flora and fauna while learning about the areas we visited. Ziplining, waterfall rappelling, and tubing were so much fun. We were part of a group of several families traveling together and this trip would not have been nearly as awesome without this travel company. I know it was challenging at times, but we are so thankful. We stayed in some beautiful and unique resorts. We appreciate that this company was available during our trip for any needs that popped up. This was such an unforgettable trip. Thank you.

The trip specialists at Zicasso's travel company provided us with great service. We want to extend our heartfelt thanks for the absolutely fantastic experience that this travel company arranged for us in Italy. Every detail of the trip, from the exceptional tour guides and drivers to the beautiful hotels in perfect locations, was flawlessly planned and executed.

It’s hard to choose a favorite part of the journey because everything was so thoughtfully curated. What truly stood out, though, were the wonderful people we met along the way. Their warmth and knowledge made our trip not only memorable, but truly unforgettable.

Thank you for creating such a seamless and enriching adventure for us. We will definitely be recommending this tour operator to our friends and family, and we look forward to planning our next journey to Italy with you!

This trip and Zicasso's tour company were totally amazing! This travel company was so very professional in all aspects that we were blown away by them. They delivered exactly what they said they would. The staff were so easy to work with and the travel guides were awesome. We would highly recommend them to anyone thinking about a trip to Iceland!!

All aspects of our trip were extraordinary. From the first conversation with Zicasso’s trip planner, I knew she was the right person to plan our Ecuador experiences. She understood that we wanted to avoid crowded tourist attractions, preferring to interact with locals and the flora and fauna that surround them. 

Our guide made these things possible, taking us to eat at some of his favorite cafés as we traveled from Quito to the hotel near Nanegalito, and later from this one to the one in Imbabura. He was more than a guide, catering to all of our needs and sharing his personal contact information with us should we have any problems along our journey. He was an excellent guide. Although he was raised in the cloud forest region, he was knowledgeable and loves the entire country and its history. He could answer any question about the indigenous population, religious practices, food, or sports. As an academician, I recognized his teaching potential. He could be a professor one day.

Zicasso's tour operator really delivered in "Zicasso style" on our three-day stay in Tokyo. We had one very knowledgeable and fun guide for our full visit. That allowed our group to get to know her and she us! We really enjoyed our private yakatabune sail. It was a fun boat with great food and an open bar! And the ramen sampling trip the evening before was informative and fun! All in all, we had a very relaxing and fun time in Tokyo following our two-week travels through the Pacific.

The Zicasso agency provided great services and was very responsive. The drivers and guides were excellent. However, the itinerary felt a bit rushed, as I didn't realize that many places require an hour to two hours of driving. This didn't leave us enough time to explore each site thoroughly. Additionally, due to the season, some places were closed or closed early. We appreciated how quickly our driver and tour guide found alternatives for us. 

Another aspect we would have appreciated was more historical context and background stories about each location, as this would have added depth to the experience. 

Overall, we had a good time and all of the tour guides and drivers were very personable, making the journey enjoyable.

The Zicasso travel company was incredible to work with. My wife and I booked our honeymoon to Sri Lanka through them. The booking experience was incredibly smooth; our travel agent worked with us throughout to ensure we had the trip that we wanted. She was always responsive and attentive, and always available, even to set up phone conversations, despite the 11-hour time difference. Everything about our trip was also truly amazing; all of the experiences were wonderful and all of the local guides they set us up with did a great job. Not only were they very knowledgeable and interesting, but they were very friendly and we had a great rapport with all of them by the end of our tours.

I really can't recommend traveling to Sri Lanka enough and using this company if you're looking for a travel agency. My wife and I were already trying to figure out how we could come back by the end of our trip!

First of all, and most importantly, the Zicasso travel specialist listened to me regarding what was important for our trip to be successful. As a result, the activities, modes of transportation, types of accommodations, and amount of free time totally fit our interests and lifestyle. The communication all along the way was excellent and I felt very comfortable making changes in the planning process. 

There were excellent personal touches which were unexpected, but very much appreciated, such as securing emergency exit seats on all flights and having hard copies of our itinerary at our hotel when we arrived in each country. 

She made sure we had outstanding private hikes that showed us many birds, which is our passion! 

Overall, I couldn't have been more pleased with the whole experience.

Zicasso's travel agent was amazing in organizing a nine-and-a-half-week custom trip through Southeast Asia for us. She was intelligent, organized, efficient, and very clear in her communications. And patient too, going through several revisions. It was a concierge service! From the moment we arrived, everything the travel agent organized went like clockwork – the pick-ups, accommodations, flights, guides, and drivers were all perfect. 

The accommodations all matched closely with the guidance we gave the travel specialist on quality, facilities, etc. Most of the guides spoke excellent English (for a couple, it was passable). All had a passion for their country’s culture and history, and spending a few days with each of them in the car allowed us to have some wonderful conversations on more personal and nuanced topics. 

Then, when one of us needed to be hospitalized, the travel specialist jumped in to facilitate communications, arrange extra nights in hotels, and then recover what refunds were possible for the final two weeks we had to eliminate from the trip. You will not find a better tour operator!!

We could not have been more pleased with the trip Zicasso's travel company created for us! We worked with a travel specialist and he planned an encompassing, enlightening, and very fun trip. It was our first time in Spain and we loved being there. The hotels, guides, drivers, and experiences he arranged were all outstanding.

Our trip, arranged by Zicasso's travel agency, was an experience of a lifetime! They were exceptional from the beginning, spending at least 30 minutes listening to our needs and expectations during our initial meeting. The personalized itinerary was perfect. 

The guides, the experiences, and the places to stay were all outstanding. The guides were all experienced, personable, and knowledgeable. The experiences were phenomenal. Little unexpected extras were provided during the trip. 

Everything met and often exceeded our expectations. I highly recommend this travel company due to their personalized service.

This trip exceeded all of our expectations! With the help of Zicasso’s travel agents, we were able to plan an itinerary that was perfectly suited to our interests. The local knowledge and options offered by our travel company greatly enhanced our experience.

The guides and drivers provided were all extremely knowledgeable, arrived early every day, were willing to go above and beyond the day's original agenda, and were very friendly. Our agents stayed in close contact with us during the entire trip, with special attention paid to the days we changed guides. Any questions we had were answered promptly. A WhatsApp group chat was created before our arrival and worked seamlessly to keep everyone in touch.

The hotels selected perfectly matched the criteria we gave our agents and were very, very nice. We will definitely use this travel company for our next trip to Asia!

As everyone knows, the reason we choose Zicasso is to customize a private tour based on our given budget and preferred schedule.

There are two main reasons I give this experience a five-star rating:

1. I was considering canceling the Sahara visit due to my wife's recent back injury. I figured it might not be worth paying a premium if we couldn't fully enjoy the camel ride and capture the background shots with the sand dunes. However, our driver was able to communicate with the luxury camp and address all our concerns, making the Sahara experience one of the highlights of our trip.

2. Our driver went above and beyond to accommodate all our last-minute requests, such as dinner plans, an additional visit to Atlas Studios, and adjustments to our flight schedule. His efforts made this trip very memorable for my wife and me.

Choosing our travel agency was definitely a wise move. The itinerary was perfect and the selections of riads and hotels were superb. We had a wonderful time exploring Morocco at our own pace, with the comfort of our luxury SUV and dedicated driver.

I am very impressed with their service.

Mike and I wanted to take a moment to express our heartfelt gratitude for our unforgettable two-week adventure in Costa Rica. The trip was amazing and exceeded our expectations. We were spoiled by the private transfers and private tours. All of the tour guides were professional and very informative. We enjoyed all of the selected hotels, with the lodge in Monteverde being our favorite. The hotel had a great happy hour with a variety of drinks and was within walking distance of Santa Elena. We liked having daily breakfast included and loved all of the fresh fruits, especially the cantaloupe and watermelon.

We appreciated your attention to detail and expert recommendations for the variety of tours and guides. We enjoyed the float trips and had a wonderful tour of the mangroves in Manuel Antonio. Our time in Monteverde included a rainy day hiking the hanging bridges and ziplining for the first time. I am glad we added the vanilla tour to our agenda in Manuel Antonio.   

Thank you so much for making this trip special and stress-free. Please let your staff know that we appreciated all of their hard work. The WhatsApp gateway was great once we figured out how to use the app. It allowed us to communicate with the team to update us on schedule changes or other information. We will definitely recommend your services to our family and friends, and ook forward to visiting Costa Rica in the future.

Zicasso's travel agency gave me the Italian trip of a lifetime! We were a family of six (myself, my husband, my two teenage daughters, and my elderly parents aged 75 and 80). From start to finish, all of the details were handled by the agency. 

They helped us arrange private drivers from the airport to our hotel, from our hotel to the train stations, from the train stations to the next hotel. Because my parents had some mobility issues, I told them we had to have hotels that were accessible. The hotels they chose for us were boutique, unique, comfortable, and centrally located in the heart of the cities we were visiting. My parents didn't have any issues getting in and out of the hotels. In Florence, our hotel room had a view of the Duomo. It was amazing! 

I asked them to help me plan a few day trips to the Ferrari Museum in Modena and to Padova and Verona when we were staying in Venice. They recommended a day trip to Pisa and Lucca when we were staying in Florence. The itinerary they planned for us was so thoughtful. I felt like they planned the trip exactly for us. I would give them 10 stars if I could.

Zicasso’s travel agency was amazing. Our agent sorted out the details of our 14-day trip to Greece (apart from our flights in and out of the country, which we had already arranged), and I mean all the details: accommodation, destinations, tour guides, drivers, internal flights, suggestions of where to eat, and her whole team looked after us while we were there. She listened (and responded) to what we wanted to see and do, and she made a few terrific suggestions of things we would never have known about. The itinerary she created was perfect. (I should also mention that we found our travel agency via Zicasso about three weeks before our trip, so it was all arranged last minute, which I don't recommend, but our agent made it all work.) She was lovely and our trip was amazing because of her. 

The guides she picked for us were all top-notch, the other activities (particularly the cooking classes) were conducted by spectacularly wonderful people, the drivers were fantastic (and friendly, and some were hilarious). I cannot recommend our agent and her team more highly. Do yourself a favor and contact her immediately for your trip to Greece (or, apparently, Italy, and maybe other places too? I'm not quite sure how to phrase this, but the people she works with, the people she will arrange to be part of your journey, are all outstanding, friendly, and welcoming, and also very good at what they do. You will not be disappointed. 

I wish I could give the agency more stars – 10 or 20 might start to cover it. It was the trip of a lifetime!

Our Zicasso travel agent did a wonderful job taking our requests and styling a complex, detailed itinerary. Everything worked perfectly. The guides all communicated with each other and the drivers were always at the expected locations. All accommodations were awesome and well-located. 

Beginning in Chiang Mai, Thailand, we visited Doi Inthanon National Park, the Doi Suthep mountain temple, and had an absolutely awesome time visiting with elephants at the elephant sanctuary, among other things. We even got to play with a two-week-old elephant. All our dining recommendations were awesome and we particularly enjoyed our time with the guides.

Next, we flew to Krabi for unforgettable views and relaxing beach time. Again, the resort was awesome. We even went mountain climbing on Railay Beach. My son got engaged at the New Year's gala at our hotel, which was spectacular; an unbelievable stay. We particularly enjoyed our time with the guide!

Next, we finished in Bangkok, where the highlight was riding in the tuk-tuks and doing a city food tour. Our guide was so awesome and knowledgeable.

Unfortunately, eight of the 10 of us then flew home, while my wife and I continued to Siem Reap, Cambodia. Our guide was such a good travel companion and we left Cambodia with a true knowledge of Cambodian life/history/temples. He was very forthcoming about his life growing up under the Khmer Rouge. Although a long day, the temple tour was unbelievable, culminating in Angkor Wat. Our hotel was awesome and blocks from the nightlife on Pub Street. It was such a great stay.

Next, we flew to Saigon. We were met by our guide, who noticed we were hungry and immediately stopped at a local street food vendor for our first foray into bun bo. It was so good. The mix of history, countryside visits, and city tours with our guide was awesome and she even left us with a customized pictorial of our visit. The other excursion that needs mention is the Vespa city and food tour. Our main guide was delightful, giving us a true taste of Saigon culture and food. The drivers were so great.  This tour finished with a surprise visit to a local bar/club, where we had front-row seats to an awesome Latin band for a nightcap. It was truly unforgettable. Also, we cannot forget our visit to the Cu Chi tunnels, where our guide did a great job educating and touring us through this unbelievable history.

Then, we flew to Hanoi to another awesome location. Highlights in Hanoi would be visiting the Hoa Lo prison, having dinner in a local family's home, and especially the Minsk backstreet tour. Our tour drivers were so awesome. This excursion really gave us a feel for the city/backstreets, as well as an idea of the frightening life of riding a motorbike through the city and back alleys of Hanoi. It was truly unforgettable. This tour finished with my knees about a foot away from the speeding train at Hanoi train station, another can't-miss site!

Next, we visited Ninh Binh for trekking, biking, and bamboo boating. The scenery was awesome and it was definitely a nice break from the busy city.

The trip finished with a two-night, three-day cruise on Hạ Long Bay. The scenery was unbelievable and the staff were excellent; so attentive and informative.

This trip truly was spectacular and we are so happy that Zicasso connected us with our agent to make all of this happen. We couldn't be happier with the entire trip!

We discovered our travel company through Zicasso and had an incredible experience planning and executing our trip to Peru. This was our first journey to South America and, since we don’t speak Spanish, we decided to work with a travel agent for this trip. Having planned all our travels around the world on our own, we were initially hesitant to entrust someone else with such an important task. However, our agent exceeded our expectations and made the entire process seamless and enjoyable.

From the very beginning – five months before our trip – our agent was a pleasure to work with. She was prompt, responsive, and attentive to our aspirations for the trip. After discussing the types of activities we wanted to include, she crafted a comprehensive itinerary filled with diverse and exciting options. Together, we refined the plans through a few iterations until we arrived at the perfect itinerary for our dream vacation.

Our two-week adventure in Peru was nothing short of amazing, taking us through the Amazon rainforest, the cultural heart of the Inca civilization in Cusco, the awe-inspiring Machu Picchu, the breathtaking Rainbow Mountain, the tranquil beauty of Lake Titicaca and the floating islands in Puno, and the vibrant coastlines of Lima and Huacachina, where we experienced sandboarding and a flight over the Nazca Lines.

Throughout the trip, our agent stayed in constant communication, providing detailed updates and guidance for each day’s activities. Every guide she arranged for us was a local expert with deep knowledge of the region’s history, architecture, and culture, which added immense value to our experience.

Even when we encountered a minor hiccup with one of the tours, our agent handled it promptly and professionally, resolving the issue without hesitation or resistance. Her dedication and attention to detail ensured our trip was smooth and stress-free.

Thanks to our agent and her incredible network of guides, we had a phenomenal experience in Peru. We highly recommend visiting this beautiful country and entrusting our tour company with your travel plans. Without a doubt, we would work with our agent for future adventures!

Our three-week winter escapade to France, Switzerland, and Austria was nothing short of a magical journey through some of the most enchanting winter wonderlands Europe has to offer. From the romance of horse-drawn carriage rides to the charm of bustling Christmas markets, every moment was incredible.

France: A Parisian Winter Dream

We began our adventure in Paris, the City of Lights, which becomes even more captivating during the winter. The Eiffel Tower sparkled against the night sky and Paris offered a blend of elegance and festive cheer that set the perfect tone for the rest of our trip.

Another highlight was our visit to Colmar, a charming Alsace town that felt like stepping into a storybook. Its cobblestone streets, half-timbered houses, and magical Christmas market made it an unforgettable experience, with festive lights and holiday spirit around every corner.

Switzerland: A Snow-Capped Wonderland

Next, we ventured to Switzerland, where the true magic of winter revealed itself. The highlight was our trip to Jungfraujoch, the "Top of Europe." The journey up was as breathtaking as the destination itself, with panoramic views of snow-draped peaks and charming alpine villages. Once at Jungfraujoch, we were mesmerized by the endless expanse of snow and ice.

Equally unforgettable was our visit to First Mountain. The crisp air, thrilling walk, and ziplining added an adventurous touch. The view from the suspension bridge, with the mountains stretching endlessly into the horizon, was a sight that will forever be etched in our memories.

We also had the thrill of dog sledding near the Matterhorn. Gliding across snowy trails with a team of eager huskies was an exhilarating and unique way to experience the majestic mountain landscapes.

Austria: A Symphony of Tradition and Festivity

Our final stop was Austria, where the Christmas spirit was alive in every corner. The Vienna Christmas Market was a dream come true, with its illuminated stalls offering everything from handcrafted ornaments to mouthwatering strudels and mulled wine. Salzburg, with its Baroque architecture and snow-dusted rooftops, felt like stepping into a fairy tale. We also attended a classical music performance that added a touch of cultural richness to our holiday.

To top it off, we enjoyed a cozy, horse-drawn carriage ride through a picturesque Austrian village. Wrapped in warm blankets, we listened to the rhythmic clopping of hooves as we glided past snow-covered chalets and twinkling lights – a truly enchanting experience!

The entire trip was a seamless blend of natural beauty, cultural richness, and festive joy. Each destination brought its own unique charm, leaving us with unforgettable memories of twinkling lights, snowy peaks, and the warm glow of holiday cheer. Winter in Europe is truly a season to behold and this journey was nothing short of spectacular.

Our Zicasso travel representative made sure every small detail was organized and even double-checked the drivers, tours, etc, in advance. This is the perfect travel company and we will surely use them again! Our agents communicated with us throughout the trip to ensure everything was flawless! Thank you for the most magical holiday ever! We shall cherish these memories forever.

The planning and organization for our trip to Germany and Austria was expertly handled by Zicasso's travel partner. We could not have asked for a better trip. 

We gathered our adult children and friends together to celebrate Christmas and New Year in the Old World. In and around Munich, we saw Neuschwanstein and many of the city's beautifully ornate churches. We also visited the Christmas markets and beer halls, and ate way to much fabulous German food. 

Our agent contracted private guides in Munich and Salzburg. These guides were superior. They had detailed knowledge of the area, its history, and people. 

We spent Christmas in Garmisch-Partenkirchen. It is a lovely, magical town in the shadow of Germany's highest mountain, Zugspitze. On Christmas Day, I took the cable car up the mountain and the sights from the top were tremendous. On the day we were there, we could see 230km in all directions. Of course, when in the Alps, you must ski, so we visited Hintertux for a day of skiing and glacier exploration.  

Then we went to Salzburg to explore the sites of Mozart's birthplace, but there is so much more to the town than that. The town has over 1,000 years of history and the people there could not have been more hospitable. 

From there, we went back to Munich to celebrate New Year at Tollwood. 

Thank you, and a special thanks to our travel team for all the planning that went into the trip. It was pleasantly unforgettable. And I cannot forget our guides. The guides in Munich and Salzburg were excellent – extremely knowledgeable, personable, and always there when needed. I cannot wait to go back, and when I do, I will be planning our trip through your company.

Zicasso's travel agent played a pivotal role in planning this trip over the course of more than a year, displaying exceptional patience and providing thoughtful, detailed answers to hundreds of questions. When she informed me that she would be going on maternity leave and connecting me with another team member, I was pleasantly surprised when she continued to assist me throughout her leave. Her commitment to ensuring a seamless experience was evident as she expertly organized a Classical Greece tour for a group of eight from four different locations.

Our itinerary included a comprehensive exploration of Athens, the monasteries of Meteora, Arachova, Delphi, Olympia, Mystras, Epidavros, Monemvasia, Nafplion, Sparta, and Corinth. We also had the opportunity to visit a variety of local sites, including an ouzo distillery, an olive oil-processing facility (where we enjoyed a delicious complimentary lunch), an aloe vera farm, and a honey farm. We went to a little fishing village which was the home of our agent's husband and enjoyed fresh fish and wine. Each visit was accompanied by informative tours and tastings.

Our guide demonstrated an extraordinary depth of knowledge so extensive, in fact, that one of our group members took notes while another recorded his explanations. His passion for sharing Greek history and culture was evident throughout the tour. Our driver was equally impressive, showing great skill and professionalism. He ensured our comfort by offering assistance with boarding the van, making stops for bathroom breaks and refreshments, and even surprised us one morning by presenting oranges he had picked.

One of the highlights of the trip was staying at the resort in Crete, which I can confidently say was the most exquisite resort I’ve ever experienced. The accommodations were luxurious and our group of four friends thoroughly enjoyed the spa treatments and relaxing moments in the hot tub.

The quality of food at every location we visited was consistently exceptional ‒ fresh, authentic, and flavorful. As an olive oil enthusiast, I can attest that Greek olive oil is unparalleled in taste and quality.

Given the cost of the trip was shared among eight participants, it was surprisingly affordable. Despite most of us being educators, we found the trip to be within reach. Additionally, all breakfasts were included, which further added to the value of this remarkable experience. It’s hard to imagine any future trip surpassing the incredible experience I had in Greece. The journey was so remarkable that I find it difficult to envision another destination that could offer a more enriching or memorable experience.

We had the most amazing trip! If you are thinking of booking with this Zicasso travel partner, do not hesitate. I couldn't have had a better experience. Our travel agent handled everything for us, listened to what we wanted, stayed within our budget, and provided suggestions for an amazing trip. This was one of the most stress-free trips I have taken. We were taken care of from the moment we arrived until we got dropped off at the airport. 

Our driver felt like part of our family by the time we left. All the guides spoke excellent English, provided a wealth of information, and were fun to hang out with. The agent also met us in person in Marrakech, which provided such a personal touch. 

My sister and I thank everyone at our travel company for a trip of a lifetime that we will never forget.

Zicasso's travel partner planned the most seamless, stress-free trip for us! From start to finish, communication was efficient and thorough, and the detailed itineraries and app made everything easy to follow. 

The drivers were punctual, professional, and friendly, while the guides were exceptionally knowledgeable and engaging. Every experience, from exploring Mont Saint-Michel to a cooking class in Paris, felt personalized and special. The hotels ranged from cozy and welcoming to unique and luxurious, with standout service. 

Our travel partner’s attention to detail and passion for his work were evident throughout. We can't wait to plan our next adventure with him!

Our 10-day journey along the Camino de Santiago, planned by Zicasso’s travel agency, was nothing short of extraordinary. From the moment we expressed our interest in this pilgrimage, our agent exhibited exceptional organization and communication, making our bucket list birthday celebration a reality.

Our daily walks along the Camino were enhanced by insightful suggestions on how to immerse ourselves in the richness of Spain beyond the trail.

The accommodations arranged for us were stunning allowing for rest and exploration without a hitch. We never had to worry about logistics, thanks to our agent's seamless planning. Whether it was navigating luggage transfers or our drivers for pick up and drop off on the Camino.

Thank you for making our Camino birthday adventure an amazing celebration.

We recently returned from a week-long trip to Iceland, organized by Zicasso's travel partner, and were absolutely blown away by how fantastic the entire experience was. From start to finish, everything was impeccably planned and the trip exceeded all of our expectations.

First off, our guide was incredible! Not only was he extremely knowledgeable about Iceland’s history, geology, and culture, but he also had an infectious passion for the country that made every stop on the tour even more interesting. He was attentive, and engaging, and really took the time to personalize the experience based on our interests. Whether we were exploring volcanic landscapes, chasing waterfalls, or witnessing the stunning Northern Lights, he brought the sights to life with fascinating stories and insights.

What truly set this tour apart though, was that our guide was also an accomplished photographer! This added a whole new layer of value to the trip. We had specifically requested a photographer as a guide since we would be bringing quite a bit of photography equipment, as well as our drone. Not only did we have the opportunity to visit some of the most breathtaking spots in Iceland (by land and air), but our guide was always ready with tips and tricks for capturing the perfect shot. Whether it was teaching us how to photograph the Northern Lights, recommending the best angles for waterfalls, or helping us frame the sweeping landscapes, he made sure we left with more than just memories – we have beautiful photos to remember the trip by.

Our recent two-week adventure through South Africa and Botswana, meticulously planned by Zicasso's travel partner, was nothing short of extraordinary. Our agent's deep knowledge of the area allowed us to experience the rich culture and breathtaking landscapes in a way we never could have imagined. Her expertise in selecting the best lodgings to suit our needs ensured every accommodation was comfortable, luxurious, and ideally situated. Our travel agent's strong planning and organizational skills made our journey seamless and stress-free, allowing us to fully immerse ourselves in the experience.

Our travel partner truly went above and beyond to cater to the diverse needs of the three couples traveling together. Her ability to manage our varying interests and preferences was impressive, ensuring everyone had a memorable and personalized experience. When a weather-related issue threatened to disrupt our plans, she swiftly and efficiently resolved the problem, showcasing her exceptional problem-solving skills. This level of service and attention to detail made it the best experience we've ever had with a travel agency. We highly recommend them to anyone seeking an unforgettable travel experience.

Zicasso’s trip planner is a rare gem, as a travel specialist and as a person. We just returned from a trip of a lifetime in Greece, designed and executed perfectly for us by her. I knew from the first time I Zoomed with her that she was incredibly competent, warm, and caring. She really listened to our preferences and travel needs, and developed a completely personalized trip, with every detail carefully crafted.

There are no words to express the care she showed throughout our experience. She was like a guardian angel, in frequent contact, making sure everything went seamlessly. She provided us each with a beautiful "program" booklet that elaborated on all the details for each day, including meeting places, transfer arrangements, maps, meals, etc. When there were any blips outside of her control, she acted quickly to rectify them. In one case, we were running late and missed the start of a tour. Madeleine immediately contacted the company and tour leader, and made arrangements for us to meet them along the way. In another case, there was a ferry strike that would have obstructed our ability to get from Santorini to Athens for our flight home. Before we even knew about the strike, she had snagged the last two seats on a plane and coordinated the change of plan with the manager of our hotel. Many other guests were stranded and would miss their flights home.

Our agent was careful to stay within our stated budget. She balanced some very upscale luxury accommodations with others that were still quite nice, but not as high-end. We had wonderful semi-private day tours with one or two other tourists and excellent guides. We requested some free days to explore on our own or rest, and that was built into our program.

Our agent made everything about our trip special. She clearly loves what she does and her enthusiasm and energy shine through. She greeted us like family and I have no doubt that she will continue to be part of our lives.

Wow! What an amazing trip. From the day of our first contact with our Zicasso agent, we knew she was passionate, knowledgeable, attentive to detail, and thorough. What we didn't realize was how well-connected and highly respected our travel team is in the industry.

While on this trip, we heard multiple times that "with our travel agents looking after us, we were sure to have a wonderful trip" and "how much the guides enjoyed working with them."

The itinerary we settled on was amazing. The accommodations exceeded our expectations, the drivers and guides were punctual, courteous, helpful, knowledgeable, and professional, and the couple of times we contacted our travel team for assistance/clarifications, our agent’s responses were immediate and most helpful.

We highly recommend this travel partner!

Zicasso’s travel agency planned the trip of a lifetime for me and my husband in Sicily. We specified that we wanted to have one cooking class and go to a resort on Salina Island, one of the Aeolian islands easily reached by a high-speed hydrofoil ship.

The cooking class in Syracuse was one of the highlights, as the chef was fun and amazing. Our agent arranged for a wonderful boat trip from Salina to Lipari. We ate lunch with our captain and his son. They were both so delightful, telling us about their passion for fishing, cooking, and more.

We started the trip in Palermo, where we had a balcony with a view of the city and surrounding mountains. We went to Agrigento, Noto, the Marsala wine region, Syracuse, Salina, and Taormina. We saw Greek temples, Roman mosaics, and had wine tastings and lunch at wineries. We were met by a driver and private guide most days. Some days, per our request, were at leisure.

We are thankful to Zicasso for giving us our travel company. This agency was attentive, communicated with us daily, and responded to any concerns in the best possible way. This was our third trip using Zicasso. I have recommended Zicasso to four friends over a few years. They used Zicasso and were just as pleased as I am.

Zicasso’s travel agency was absolutely fabulous! Our travel agent planned the most incredible honeymoon. She really listened and understood what we were looking for, worked with our budget, and helped us make decisions. It was so reassuring to know that after traveling such a far distance from our home in America we would have a travel agent in our local time zone who could help us should we run into any issues.

The only thing we had to organize on our own were our flights to and from Africa. And of course, those were the only two "issues" we had. In fact, our flight to Zimbabwe was so delayed that we were stuck overnight in Ethiopia. We were so devastated to be missing our sunset cruise and elephant encounter due to the delay. I made our agent aware of our delay and in no time, she was able to rebook all of our activities to squeeze everything into our itinerary! I was amazed and relieved and so thrilled. It made for a crazy busy 24 hours in Victoria Falls, but I was so grateful for our agent and her efforts.

The rest of the trip went off without a hitch. Every tour company was prompt and kind, and every experience was better than the last. Each hotel/accomodation provided us with a special treat for our honeymoon. It truly was perfect. We had the trip of a lifetime and made the most special memories, all thanks to our agent and her company.

Two single women from the US in our seventies, with health issues, wanting to travel to Italy, Croatia, and Paris, turned to Zicasso for help and were connected with our travel company and its agent.

From our first contact with her, she became our partner on the journey: a consummate communicator, good listener, detail oriented, thoughtful, patient, and extremely knowledgeable. The confidence and calm she inspired in us with the creative and affordable itinerary she created, including tours with first-class private guides, air/train transport, and charming and comfortable accommodations, resulted in a once-in-a-lifetime experience of wonderful memories.

Not only did we have her personal cell number, but we had the names/contacts for drivers and others with whom she coordinated our various travel needs, such that we never felt isolated or "on our own.” We never had the sense that she saw us as dollar signs; rather, she conveyed an honest desire to do the best possible job for us, respecting our budget and our goals. We are so grateful to her.

Zicasso and our travel company made our bucket-list dream vacation to Northern Italy with our friends come true! From the beginning, Zicasso sent us two very different itineraries and quotes from the travel agents they work with. My friends and I also received quotes from four to six other travel agent companies and it quickly became clear that ours (through Zicasso) was quoting us the itinerary we asked for, with the best and most activities and meals included and for the best price!

Not only did we receive incredible and responsive service (almost always overnight replies) from one agent, then another, throughout the planning process, but we were also in contact with them daily during our trip! This proved to be incredibly helpful when one of our pieces of luggage was left behind at a hotel and the agent took care of getting it back to us!! All eight of us had the time of our lives as we followed an itinerary that was customized just for us.

We were able to stay in beautiful hotels and have incredible experiences that we would not have been able to schedule on our own. All of us were extremely impressed with the service we received and would not hesitate to recommend Zicasso and their travel company to anyone. Do yourselves a favor and book with them!!

My wife and I had an unforgettable 14-day trip to Italy, expertly arranged by Zicasso’s tour company. From start to finish, every detail was meticulously planned, making our experience seamless and enriching.

The hotels selected were absolutely first-rate. Each was spotless, comfortable, and ideally located, allowing us to easily walk to many of the top attractions. We especially loved our stay at the hotel in Rome. Our room was incredibly spacious, featuring a separate sitting area and a private rooftop patio, which added a luxurious touch to our stay.

The travel company also did an excellent job arranging all our travel logistics. Although we traveled by train, they handled all the transfers to and from the stations, which took the stress out of the process and allowed us to focus on enjoying our journey.

One particularly thoughtful service they offered was a group WhatsApp chat for customer support. The staff were responsive and incredibly helpful with any issues or questions that came up throughout the two weeks, making us feel well taken care of the entire time.

Without hesitation, I would highly recommend our travel company to anyone considering a tour of Italy. It was a trip of a lifetime and we are so grateful for the memories we made.

My husband and I planned this trip in honor of our 10-year anniversary. Our Zicasso agent listened to our wants and designed a dream trip for us. From the second we landed to us getting on our plane, she and her entire team were helpful with any suggestions and scheduled some last-minute items we requested.

Our trip, which included Rome and Florence, included visiting art museums with art historians and visiting lesser-known historical temples with experts in their fields. Our travel company also booked us several great restaurants and gave us a great list of non-tourist shops to visit, where we were able to mingle with local artisans and enjoy a more Italian experience with fewer people.

We were truly able to relax and enjoy our vacation, and our travel company was the main reason why. I plan on using them for all future Italy trips and will encourage anyone I talk to to book Italy travel with them.

Our trip to Greece was 100% perfect in every way. I wish I could give more than five stars!

Zicasso's travel agent was a rockstar! She discussed with us at length our likes, dislikes, what was most important to us, etc, and then planned a spectacular vacation catered to us. Every last little detail was covered and everything worked out perfectly! Her knowledge and insight were second to none – the hotels, meals, tours, all were amazing and just perfect for our family.

The 24/7 support provided by the traveler care team on WhatsApp made us feel like someone was always there to help if we needed it. We made a couple of last-minute changes to plans and our traveler care contact catered to us immediately and seamlessly! We will definitely recommend Zicasso to everyone we know and will be back for another vacation for sure.

Celebrating a milestone anniversary, we sought a travel experience that would be as memorable and special as the occasion itself. Our Zicasso travel agency delivered this and more, providing a “baller” experience that exceeded our wildest dreams. From the onset, their attention to detail was impeccable; they took the time to understand our preferences, which was reflected in the personalized tours focused on architecture and gastronomy.

The private local guides in each city were not only fluent in English, but also had an intimate knowledge of their hometowns, offering us a unique and personal perspective.

The balance between structured tours and free time was perfect, allowing us to immerse ourselves in the local culture at our own pace. Our team's dedication to crafting our dream trip made our 10th anniversary unforgettable and we cannot recommend them highly enough.

Our tour guides and drivers enhanced all facets of our experience and would like to thank them as well.

We were picked up upon landing in Madrid. The driver was friendly and well-spoken. On our final day in Madrid, he drove us to the train station.

Our local guide in Toledo had a depth of knowledge of the history of this wonderful city, making this one of our favorite destinations. She assisted in finding the right restaurants and shops at which to buy local wares and not the tourist traps that could be found.

Our local guide in Seville had the best character of all our guides. He was authentic and knew the area well. It was like being escorted by the governor of the city; I swear, the flamenco dancing didn't start until we arrived. It felt like we were with family at all the restaurants we visited with him.

Our local guide in Ronda was knowledgeable about the city and bullfighting culture and history. Walking the oldest bullring was a highlight for me. We couldn't have had a more behind-the-scenes tour of this beautiful city.

Our driver to and from Ronda made the two-hour one-way trip smooth and easy. He was a great conversationalist and provided some local eatery recommendations in Seville during our return trip.

Working with the Zicasso travel agency to plan our trip to Japan (Tokyo/Hakone/Kyoto/Kobe) was the best decision we made. We had two meetings (and email traffic) to discuss what type of trip we were looking for, our budget, and how we like to travel. Our agent came back with a fantastic trip based on those discussions. There were so many special activities included that we would never have experienced without her help, from a nigiri-making class to washi paper making, then samurai training and so much more.

Our hand-selected guides were also amazing and so well prepared by our agent and the team regarding what types of sights we wanted to see and what some of our travel challenges might be. These guides were knowledgeable, friendly, and felt like my new friends.

We also experienced a slight medical issue while on our trip and the agency helped us find a doctor the same day. They seriously went above and beyond.

I also loved that we had an app that showed our entire itinerary and that we could message them during the trip with any questions or issues. They would check in to make sure we were having a good time and to see if they could be helpful. We received total white-glove treatment from start to finish.

I will absolutely use them for my next trip to Japan!!

I don’t even know where to begin singing the praises of Zicasso and their travel company! I have done my share of travel (definitely more within the US than foreign) and planned my share of family trips… and I’m never going back to doing it on my own again! From the minute we submitted our request to Zicasso for a nine-day, family-of-five (parents and three adult girls) trip to Greece, the Zicasso team and their travel company were extremely responsive, knowledgeable, organized, and professional – and the product and customer service they provided was beyond comparison. After the initial request, we had no need for contact with Zicasso (although they did periodically check in with us over the six months between trip planning and departure), so the rest of this review is directed at their travel team and, in particular, our agent.

We very much appreciated the level of thought and detail that went into the trip planning, taking into consideration every single note mentioned in the request and subsequent emails. Communications were always very prompt and clear, and payment options were well explained and very convenient.

On our departure date, we were ready for take-off and excited about everything our trip included. Then, what we will forever refer to as “The Outage” struck on July 19, canceling our international flight. We fought through the mayhem at O’Hare airport and, by the end of the day, were left with the only option of a flight arriving in Greece two days later than scheduled.

Our original trip included three islands, so a two-day delay threw our plans (inter-island flights, tours, multiple hotel rooms at each site) into quite a spin. That evening, as we waited in Chicago to depart, our agent suggested a live call with us – even though it was the middle of night in her time zone – to go over all the options she had organized in response to the interruption. I cannot imagine recovering from this blow to our itinerary without our agent in my corner doing all the scrambling, rebooking, and rescheduling. We were so grateful for her dedication to adapting plans to accommodate the global airline outage; it allowed us to recover the highlights that were important to us and still enjoy a fabulous vacation.

During the trip itself, she frequently checked in with us and provided so much helpful information (at one point after a call, one of our daughters exclaimed, “She’s so NICE!”). She even had thoughtful welcome gifts delivered to us and booked an unexpected complimentary excursion for us in sympathy of our travel struggles.

Furthermore, now that I’m beginning the ordeal of submitting five travel insurance claims, she has pledged any help we need and is ridiculously quick to respond to every little request I send her for documentation, incurred costs, etc. (I’m trying to figure out a way to snag her from her travel company and convince her to plan my international trips in every country I visit!!)

This was an exceptional, personalized itinerary. All of the private guides were very knowledgeable and extremely accommodating to even last-minute requests. However, by far the most exceptional component of the trip were the caring and attentive employees of the Zicasso travel company. Our agents were absolutely superb and went way beyond their traditional role as travel agents. They became friends who even assisted me in resolving a medical issue and rescheduling our last flight when a strike closed Gatwick Airport. These people truly had your back and you knew you had local friends who could help you with any issue. The itinerary they planned was spectacular, but their service was off the charts and I have never had better.

All my six or so trips through Zicasso have been wonderful and this was no exception. The service on this trip was really highlighted by certain unexpected circumstances and our travel company truly excelled.

We had an outstanding adventure! This was our third Zicasso trip – a complex, two-week vacation with six people, ourselves, adult children and their significant others, across Germany and Austria. We had many standard (wine tasting, castle touring) and non-standard (canyoning, via ferratas) requests, and Zicasso’s travel company did an amazing job of connecting us with incredible tour guides.

The key for me, and what really helps me come back to Zicasso again and again, is "connecting the dots". Our travel company perfectly set up all of our logistics and travel arrangements. On one occasion, things were not quite perfect and they quickly remedied the issue. In addition, they quickly received our feedback during the trip and gave suggestions and/or alternative plans. The adventure was amazing!

My husband and I used Zicasso’s tour operator for our two-week honeymoon exploring Italy. Our travel agent was wonderful, prompt, and planned a trip of a lifetime!!! It was also nice that she was there during our trip for any questions we had, and she answered right away whenever we had a quick question or concern. Everything was thought out and planned absolutely perfectly. We enjoyed everything she planned and really felt special. Using her, we had great tours and guides that I otherwise would not have had if I had planned this trip myself.

Our favorite days were a private wine tour in Tuscany and a boat tour in Taormina Bay. We also went to Florence, Rome, Siracusa, and Taormina. Everything was really great and I will definitely recommend our agent and her company to friends and family if they go to Italy!

Also, our tours in Rome were planned perfectly. We felt we really saw the highlights of Rome on the tours we had, including a golf cart tour of Rome!

Additionally, all our hotels were perfect! We also felt special because she told them all it was our honeymoon.

Our Zicasso travel agent and her company were fantastic! We wanted to work with someone who knew Greece and had excellent travel partners to guide us in creating our itinerary. We visited Athens, Mykonos, Santorini, and Crete. Our agent helped us plan a fabulous vacation and was available during the trip to ensure everything ran smoothly.

Throughout the planning process, she provided details about tours and hotels. She recommended wonderful hotels that were located in great areas in each of the cities and was clear with the pricing as we decided to upgrade our room types/amenities (no hidden pricing). We loved that she shared her travel expertise and feedback from other travelers in helping us.

She recommended tours for our vacation. The tour guides were excellent (they clearly love what they do) and we loved all of our tours. She also assisted us with dinner reservations, flights, ferries, and transfers. The view from the restaurant in Athens was amazing!

In Athens, we had a private tour of the Acropolis and Plaka, and visited beautiful Cape Sounion and the Temple of Poseidon. We loved our five-hour catamaran trips in Mykonos and Santorini. They were perfect ways to see the beauty of both islands, swim, and connect with other travelers.

In Santorini, we had a private six-hour tour with a fantastic guide and learned so much about the island, visiting so many beautiful sights, including Oia, avoiding crowds, capturing fabulous family photos of the blue-domed churches, tasting wine overlooking the beautiful caldera, and so much more. We loved our sunset food tour along the caldera footpath, tasting so many different local foods, wines, and beer. Our guide was charming and fun.

Crete was beautiful and we visited a nearby beach for swimming, dined at a quaint local restaurant with excellent grilled fish after swimming, and enjoyed a sunset tour of the old town in Chania. We even learned a little Greek. We enjoyed everything about our trip – the food, the people/guides, the beautiful places, and the history.

Our agent created a full travel itinerary that we could access on our phones throughout the trip. When something was updated (one boat had a technical problem and our agent booked us an alternative; our gate changed at the airport), we received an alert. I used that itinerary each day to review what we were doing and ensure we were meeting our transfers or tour guides at the correct time. It was very helpful for planning and packing tips too.

Our agent connected with us through WhatsApp during the planning process and the trip, which was very convenient.

We are incredibly grateful to her and her team for their dedication to creating a fantastic family experience with lots of wonderful memories. We hope to visit Greece again and will definitely contact our agent for vacation planning.

Zicasso’s trip planner was fantastic to work with. Right from the initial introductory call to during the trip and thereafter, she stayed in touch. She worked very hard to customize the visit for my daughter and me. Everything was top-notch and luxurious, yet on budget.

We did a week-long visit to Greece, visiting the classic trio – Athens, Mykonos, and Santorini. All the transportation was top-notch. We loved the hotels she booked for us. We were picked up from the airport in a luxurious Mercedes van. The Acropolis and private food tours were phenomenal.

In Mykonos, we stayed at a boutique hotel. It was lovely. The room had a cave-like feel and the staff and pool were wonderful. The Mykonos and catamaran tours were wonderful. We absolutely loved the catamaran tour and swimming in the Aegean Sea. Everything was private. The catamaran was semi-private, with the captain and chef, who made fresh food on board. Of all the places we visited in Greece, Mykonos was our favorite. The tour guide suggested restaurants and bars to go to, which were iconic, adorable, and happening.

In Santorini, our agent booked a high-speed jet. Everything was handled very well. The hotel with a spa in Fira was definitely one of the top five hotels I have stayed in, and this is coming from someone who has traveled frequently around the world. We loved Santorini and everything that small island had to offer. The blue domes were definitely the highlight.

Overall, our travel agent made the trip seamless, stress-free, and enjoyable for our mother-daughter trip to Greece. We are calling it “Mamma Mi”! Highly recommended!

Our Zicasso travel agent and her team did an extraordinary job designing and coordinating our family vacation to Greece (Athens, Crete, and Santorini). We've used other companies in the past and this experience far surpassed many of our other vacations. As a very active family of five embarking on our first trip to Greece, she created a vacation that more than met, and often exceeded, our expectations.

After interviewing us, she and her team designed a vacation that included history, deep cultural experiences, mythology, sailing, hiking, ATV tours, and rural tours of honey, olive oil, and wine-making areas. Our guides were extraordinarily knowledgeable, spoke excellent English, and made us all feel welcome.

Of note, our driver in Athens went above and beyond. Particularly memorable moments were our first night in Athens, where we went on a walking culinary tour with our guide, who introduced us to many of his favorite local restaurants.

Similarly, the last evening in Santorini was a catamaran sunset sail with a skipper and first mate who made us feel like we were part of their family, spoiling us with an amazing on-board dinner.

We had great experiences everywhere, but have to admit that Crete was our family's favorite based on the countryside, food, and the people. Thank you to our travel agent for that great suggestion!

The accommodations were extraordinary. Every detail was accounted for, including transportation and the ability to contact our agent and her team at any time using the Greek cell phone she provided. Updates were done in real-time within the electronic itinerary, which was accessible to our entire family. If there was the occasional unforeseen change, the details were taken care of seamlessly.

The process was truly stress-free. We left Greece with a newfound love and appreciation for this amazing country and its people, which was in large part due to our agent and her amazing team.

This trip through the Basque region had everything: beautiful beaches, lush scenery, history, delicious food, outdoor activities, knowledgeable and friendly guides, wine culture, local flavor, and unique experiences (running with the bulls and a bullfight). Every hotel was very comfortable (even iconic in some instances) and well-located. We experienced great service from the drivers and all the people we encountered. There is not a thing I would change. Our travel agent simply nailed exactly what we wanted. Our local support person was attentive and responsive, and made changes along the way to enhance the trip.

Working with our Zicasso trip planner was a pleasure! From the first emails we exchanged, it was obvious she was running a top-notch operation. She asked all the right questions to help us plan a fantastic trip. She offered great guidance and suggestions. Her communication was seamless and all questions (there were many) were answered promptly.

Once all the details of the trip were planned and the very detailed itinerary was complete, each traveler was able to log in to an app that had a daily calendar of the planned activities, hotels, transfers, and contact information for the drivers and guides. We also communicated with our agent via the app during our trip.

In addition, a very well-organized, printed itinerary in a travel pouch was mailed to us several weeks prior to our trip. We had the pleasure of meeting our travel company’s staff while in Sydney and everyone was delightful.

Oh my goodness, where do we even start with our incredible journey to Paris and Zurich organized by Zicasso’s tour company? It was seriously like a dream come true!

Your drivers have access to the best vehicles and introduce you to an experience that feels so luxurious and elevated. Never let them go!!!!! Every driver we had was phenomenal. Quiet, professional, efficient, and supportive.

Paris was absolutely enchanting. From the moment we arrived at Charles de Gaulle Airport and were whisked away by our amazing driver to the hotel, we knew we were in for something special. The hotel was just perfect; so charming with its French decor. And that breakfast! Fresh croissants, delicious coffee, and that delightful French ambiance. It was the perfect start to each day of exploring the city.

And let's talk about our walking tour guide in Paris. She was an absolute gem. She took us through the winding streets of the Latin District, sharing stories of artists and poets, giving us a masterclass in French art and history.

We had a front-row gourmet seat at the Moulin Rouge. Talk about an unforgettable experience!

One of the highlights was definitely our wine and cheese tour. We sampled the most exquisite cheeses and wines, learning about the rich culinary traditions of France. And of course, no trip to Paris is complete without a visit to a French pharmacy. We stocked up on skincare products like there was no tomorrow!

And then Zurich. Oh Zurich, you stole our hearts! The hotel was pure luxury. The spa experience was out of this world, like floating on a cloud of relaxation. Our guide in Zurich was so knowledgeable and fun. He took us for a fondue feast, shared stories of Zurich's gold coast, and even treated us to a tour of a well-known chocolate factory. Heaven!

Overall, our trip was the perfect blend of relaxation and adventure. We soaked in the culture, indulged in gourmet delights, and made memories to last a lifetime. We can't wait to share all the stunning photos and insider tips with our followers. It was truly an experience to remember!

Zicasso’s tour organizer was great!! She was so responsive and easy to work with! She answered my million questions with grace and patience. She tried to make everything perfect for our family!! We were very impressed!! Thanks!!!

Overall, we had a wonderful experience with Zicasso’s travel team. They took time to listen to our preferences and found us some very unique and curated experiences, such as a cooking class in a local chef's home and a fun buggy tour. The hotels they booked for us were outstanding and the reservations for dinner were great!

We had an exceptional trip due to the expert services and attention to detail of Zicasso’s tour company. They planned a trip we will never forget. We wanted to see and experience Greece, and not just the highlights. Our travel company curated a trip that helped us take a deep dive into Greece's history, people, food, and other components of its culture. They created a trip that our entire family (ages three to 73) enjoyed!

It was clear that there was intention behind every decision made, from the hotel room locations to the restaurants, drivers, and tour guides. I cannot explain how wonderful it was to have someone think through these details and create a highly personalized trip.

Additionally, the travel care service was incredibly helpful and responsive. Whenever we had a question or a need, it was taken care of professionally and quickly. They truly went above and beyond. The white-glove service made it such that we could all be present and not have to worry about the details. We all enjoyed the trip and made memories we will never forget. Thanks to our travel company’s careful planning, we all fell in love with Greece.

Working with our Zicasso travel agent to plan our amazing trip to Thailand was a delight. We told him what our general ideas were (natural world and historic sites), and he proposed three appropriate itineraries. We picked the one that most interested us, then he modified it to meet our specific desires. He was readily available and very responsive to my communication, in spite of the time difference between the US and England.

For each component of our trip, our agent found absolutely amazing guides, including guides for birding, touring an elephant sanctuary, kayaking, and a cooking school. One of our last-minute requests was to have a bilingual guide with us for the entire trip. Our agent hired an amazing young man who was very knowledgeable about Thailand and educated us while helping us navigate a country with a language and alphabet that was baffling. He guided us through temples, shopping districts, menus, and transportation. He became one of the family by the end of our week together.

The trip was amazing, the accommodations were luxurious and unique, and the activities our agent planned were just what we wanted. We would not have changed a thing.

We need to thank Zicasso, because without them, we never would have discovered such a wonderful trip planner out of England. They were fantastic.

Zicasso’s tour company was incredible!! Our agent planned every detail of the trip according to our budget and preferences. He kept in touch with us daily to make sure everything was going smoothly. He met up with us the first night at the hotel and gave us all of the paperwork and information.

Do not hesitate to go with this travel company. Our agent will make sure your trip to Greece is incredible!!

I can't say enough positive things about our Zicasso travel company and the wonderful trip to Portugal and northern Spain they designed for us. From the planning process to bookings to ensuring all went well during our trip, our agents went above and beyond. I was so impressed with the itinerary, which included everything we requested and then some. The guides in each city were professional, knowledgeable, and delightful to spend time with. I wouldn't hesitate to recommend our tour company and hope to travel with them again!

Cuba is an amazing country. Our Zicasso guide provided excellent background, history, help, and humor. She and our drivers were exceptionally warm and welcoming. The itinerary was well-paced and diverse.

Our teenage granddaughters really enjoyed the outdoor experiences of hiking, snorkeling, and ziplining! We did too, but equally appreciated the museums, city tours, and history from the Cuban perspective.

We did a lot, but it did not seem overwhelming or too much. This was a trip all of us will cherish for a lifetime.

We have to emphasize that our agent was central to our having a very smooth, interesting, and exciting experience. Our granddaughters came home chanting about how much they loved our agent.

I have traveled all over the world with Zicasso. I have many adjectives to describe their work, but flawless is the best one. They are masters of logistics, getting you to your activities in comfort. Once your custom itinerary is set, you can count on getting from place to place seamlessly and privately.

The trip to five countries that I have just returned from was organized by a Zicasso travel partner who was even available during the trip in the event of any issues, which are a rarity. All the guides are personable and ensure all goes as planned.

Using Zicasso goes beyond just going places because they provide a history lesson of each place and you can ask as many questions as necessary.

I would especially like to mention my guide in Tokyo, who shared her many thoughts on Japanese pop culture and customs. Also, my guide in Bangkok, who was more like a friend in the city than a tour guide.

As a world traveler, I can say that Zicasso is the best in travel, bar none. Thank you, Zicasso, for creating another perfect vacation!

Our trip to Portugal was perfection! This was all thanks to our Zicasso agent, who, from the start of planning, seemed to understand what we wanted and delivered a fantastic trip. Our trip, with private drivers, tour guides, and luxury accommodations, was exactly what we hoped it would be, with a few extra-special surprises along the way.

We added some travelers during the planning process and our agent quickly accommodated the changes. While we were on the trip, she checked in with us near daily, and when we did have a question, she responded extremely rapidly, exceeding our expectations.

She wisely counseled us to do less than we were originally thinking we could in the time we had. This was absolutely the right advice as we still had a very active trip. All the partners used by the travel company were first-rate. Without question, I would use this company again and I look forward to working with our agent to plan our trip to Spain.

Our honeymoon in Thailand, organized by Zicasso’s trip planner, was simply spectacular! Our travel agent and his associate curated a flawless itinerary that showcased the best of Thailand's diversity. From the bustling streets of Bangkok to the serene Khao Yai National Park, the cultural richness of Chiang Mai and the breathtaking beauty of Koh Samui's beaches, every moment was memorable.

Our agent’s attention to detail and deep knowledge of Thailand ensured we experienced popular attractions and hidden gems. The accommodations were luxurious and perfectly suited for a romantic getaway. Throughout our journey, we felt well taken care of, thanks to the timely assistance and proactive communication from our agent’s associate.

We highly recommend our travel company to anyone planning a honeymoon or special trip to Thailand. They made our dream honeymoon a reality and we can't thank them enough for the unforgettable memories.

Our Zicasso travel agent did a fantastic job listening to where we wanted to go and what our budget was, making some suggestions and putting together an amazing itinerary for Sydney, Ayers Rock, Port Douglas, Queenstown, and Auckland. All transfers, tours, hotels, and internal flights were better than expected.

If you're traveling Down Under or to other parts of the world, I would highly recommend Zicasso and our travel team.

Our Zicasso travel agents were great to work with and very responsive. They came up with cool suggestions and delicious dining recommendations. All our accommodations were lovely and well-situated. It was my first completely self-guided tour, but they gave me lots of information. The only thing I would say is, make sure your cellular service works in the country you’re traveling in as a lot of the information is in links to maps, etc. I would happily recommend Zicasso’s travel company to others and their prices were better than other agencies I compared them to.

My wife and I had the most incredible honeymoon in Italy, thanks to the Zicasso travel agent and team!

In the first consultation call, we met our delightful agent. She was easy to talk to and, after hearing our initial thoughts, gave us some great recommendations on cities, excursions, and food. After some friendly, timely back-and-forth over phone calls and emails, we decided our 11-day trip should start in Lake Como, then move on to Florence and finally end in Rome.

In the following weeks, we bought our plane tickets on our own (using credit card points), but our agent and team went straight to work booking hotels based on our discussions, our private transfers, and all of our excursions. She even sent us a list of highly-rated restaurants, breakfast, and coffee shops for us to review! The whole booking process was extremely easy.

One thing we truly loved was how responsive the team was if we had any questions or concerns during our trip. We did have a point where we couldn’t locate our driver after we got off our train in Florence, but with a quick chat on the app they use, they lined us up with a new driver in a matter of minutes. We also had a last-minute request to reserve us a dinner at a restaurant in Bellagio, as well as a transfer from the restaurant back to our hotel in Como. Within the hour, it was booked!

Another thing we were truly impressed by was the private transfers to and from everywhere we went (from airport to hotel and back, excursions, etc). All of the drivers we had the privilege of riding with were very knowledgeable, personable, and professional. We also did not know what to expect as far as the type of vehicle we’d be chauffeured around in, but we were pleasantly surprised they were black, top-of-the-line Mercedes. We felt like royalty!

All of the hotel, food, and excursion recommendations we took our agent up on were exactly what we envisioned and more. Our excursions included a three-hour private boat tour on Lake Como (our favorite), several wine tours near Florence (with an amazing driver), a private pasta- and tiramisu-making class (our second favorite), the Colosseum and Vatican tour (with a delightful guide), and a private food tour around the city in Rome.

Though all of our experiences were one for the books, the highlight for me was the private boat tour on Lake Como! In a James Bond-esque wooden boat, we got to pop around some amazing towns along the lake, including the infamous Bellagio, and we even got to tour the Villa del Balbianello, which we truly cherished as Star Wars fans!

All in all, I had the honeymoon of a lifetime with my new bride and I cannot thank our agent and the team enough for making the experience one to remember! I wholeheartedly encourage anyone looking to travel to Italy to make their lives easy and have this travel company take care of them.

The trip was amazing and well put together by Zicasso’s tour planner! From the drivers to the accommodations and excursions, it was first-class!

Zicasso's tour operator put together an absolutely outstanding tour of Costa Rica. Responsive and responsible, she was there for us at every turn, before and during our adventure. We cannot praise her highly enough and consider ourselves fortunate to have been able to work with her.

We would also like to commend our driver from San José to the Arenal Volcano. He was an excellent driver and conveyed us through heavy San José traffic and long stretches of country roads. We very much appreciated him and how safe and secure he kept us.

The best guide had a marvelous demeanor; a great sense of humor mixed with knowledge that wasn't overwhelming, but met the various aspects of the day's hike at the Tenorio Volcano and Rio Celeste National Park, and lunch (which itself was outstanding).

The hotels selected for us were outstanding, although the lodge in Tortuguero that had no air conditioning presented some challenges in terms of the humidity at night. Everything we had, including our money, got soggy. That all cleared up in La Fortuna. From that point forward, our accommodations were enviable in terms of their amenities, surroundings, and views. From manicured gardens to a variety of wildlife, we were treated in a first-class manner.

My wife and I have just had a wonderful experience with the Zicasso tour agency, “a multi-day, multi-destination travel design company”. We approached them through their “travel fairy” with our wish list. We wanted to see the historical and archeological sites of mainland Greece in three weeks.

Since my father was born in the small northern town of Siatista, we wanted to go there as well. Aside from lovely accommodations, fine Greek meals, drivers, and excellent tour guides at each of the historic locations, the staff embraced the search for my roots and, without my knowledge, went so far as to contact a historian in Siatista who introduced me to my Greek family.

Additionally, our agent was our personal concierge. This 80-year-old is frequently defeated by electronic devices, but she came through each time – change of schedule, KLM cancels a flight, call her and the problem is gone. Our agent and her staff were so helpful, competent, and caring. We highly recommend them.

We had an absolutely amazing time on our trip, a high-school graduation present to our son. Our family of five, including 14, 16, and 18-year-old kids, wanted to maximize the time in Spain, so we wanted an aggressive schedule. We were able to visit Barcelona, Girona, Granada, Córdoba, and Seville over nine days.

Our Zicasso agent and his company were fantastic to work with from the initial interaction. They were exceptionally helpful in going through multiple iterations of an itinerary until we landed on something that made sense and lined up with our desire to maximize our time in Spain. They provided great advice on how best to organize the trip, minimize travel time, and get the most out of the trip. The tours and guides they arranged were top-notch, and it was fantastic to have all the tickets and reservations made for us, meaning we did not have to worry about things selling out. The locations of the hotels were perfect, the restaurant recommendations were spot on, and the overall trip was seamless.

I appreciated the hard copy printout of tickets, itineraries, and recommendations waiting for us at the first hotel. I also liked how available and responsive our agent was any time we needed him on the trip. There were a few instances where we were unable to locate a driver at a train stop, but a message to our agent quickly resolved the issues.

The Zicasso tour company gave us the trip of a lifetime and I’m so thankful we chose them. For our three-week trip, we asked to learn about Scottish history and, most importantly, get out of the cities, meet the people, and experience Scotland. We asked and they listened!

Our itinerary, which was beautifully detailed, took us to important places of history and beautiful locations. We expected both, but what we received was beyond our expectations. In addition to an amazing itinerary, the accommodations were wonderful, the food was delicious, and the hospitality warming.

I especially appreciated the outstanding communication. The trip planner was fantastic! From day one, he was our contact for planning. I had a million questions/requests and he always quickly responded. His emails were light-hearted and this Scottish stranger soon became a friend. During our trip, any questions were quickly answered by the local staff, who were just as friendly! This company lives up to its name.

Near the end of our trip, several Scots asked us where we’d traveled and what we’d seen. Their response was always, “I’ve never been there, but I’ve always wanted to go!”.

Zicasso and the travel agency are excellent companies. This was our second trip booked through Zicasso and our first with this agency. We love that all the details and itineraries are planned and communicated clearly. The company uses an app to deliver itineraries, details, and documents. We really loved having that resource this time! We had a couple of wrinkles with two tours and a train reservation, but they got to work immediately to resolve each issue. We were so appreciative! We had a fantastic trip and would use them again without hesitation!

We were blown away by the service, knowledge, professionalism, and organization of our Zicasso travel agent and our private tour guide. This was hands down the best trip we've taken and I would highly recommend them to anyone looking to have a customized experience.

Our agent came up with an itinerary that satisfied everyone on our trip, with ages ranging from 16 to 74. When the Blue Lagoon closed down while we were in the air and only about 12 hours from going, he was able to pivot and make it a great experience by getting us in at a different lagoon.

We were blessed with beautiful weather on all but one day. That one day was supposed to include our glacier hike, but the company canceled it. Before we even knew of the cancellation, our travel agent and our guide had come up with a plan so we were still able to do everything we wanted, and I think it may have even turned out better. We were so grateful we used our travel agency.

We received wonderful service throughout. We had the most amazing agent. She made sure my birthday was celebrated during our stay and provided exceptional detail and support. I have worked with several luxury companies before and this Zicasso travel agency was the best by far!

We had the most amazing trip to Cape Town, South Africa; Botswana (two bush camps); and Victoria Falls, Zimbabwe. Our Zicasso travel agent did a fantastic job in helping us plan this trip, making great recommendations regarding accommodations, guides, transfers, etc. Everything went so smoothly and it was a hassle-free vacation! We are so glad we found our travel agency and highly recommend this company.

The Zicasso travel company did a great job! They listened to what we wanted to create and found great providers. The tours were spot-on and there was a great mix of activities. The hotel and food choices were fantastic and authentic to Portugal. The trip worked really well for our family of four.

The experience working with Zicasso’s travel partner was top-notch, from the first interview, when we discussed what was important to us, until the moment the driver in the last location dropped us off at the airport to fly back home.

We wanted to have the full Indochina experience, which required arrangements for hotels, airline tickets, and access to tourist attractions in north Vietnam, Laos, Cambodia, and central and south Vietnam. The hotels matched what we discussed in the plan, the transfers were always on time, and the flights, even when they had to be rearranged because of a cancellation, were managed with efficiency, maintaining the plan.

The local driver and guide in each location were impressive, always ready to help, answer any questions, and provide the interesting information that is not in the tourist books. Even when the unforeseeable happened, like the closing of the National Palace for a special event, the guides were able to improvise and fill the time with other interesting activities. Since we expressed interest in the local cuisine, the travel plan included plenty of opportunities for us to enjoy the local dishes in each location, and the guides genuinely seemed to enjoy describing the delicacies.

We will not only call our tour company for our next adventure in Asia, we'll be recommending their services to all our friends.

I just want to say a big thank you to Zicasso's travel partner for planning an awesome birthday trip for my friends and me. We all turn 60 this year. Fortunately for me, we were there on my birthday. From start to finish, our agent was instrumental in planning our itinerary. I told her what we were interested in doing and she made it happen, and also gave suggestions on what she thought we might like. She was always quick in responding and whatever questions I had, she readily answered without hesitation. She rocked!

I would be absolutely remiss if I didn't acknowledge our awesome tour guide. He was so incredibly attentive, generous, and very knowledgeable, and has got to be one of the nicest people on the planet! He made me feel extra special with all of the staff at the various dining locations by having them sing happy birthday to me/us and bringing a small treat with candles. I mean, talk about the little things that mean so much.

Working with Zicasso's travel company for our custom trip to Scotland and Ireland was a wonderful experience. We felt heard and supported in the planning process and throughout the trip. Our travel agent created a bespoke itinerary that honored our interests in exploring places of wild natural beauty, hiking, history, culture (music, dance, falconry, sheep herding), and visiting my husband’s ancestral village.

In Scotland, our driver/guide was a lively storyteller who wore a kilt and kept us entertained throughout. In Ireland, our driver/guide was an interesting conversationalist who showed us many places of natural beauty that extended our already excellent itinerary. Our agent took care of us before and throughout our trip, making reservations for experiences and meals we wanted to add and any changes we wanted to make as we traveled.

We asked to stay in a mix of four-star and five-star accommodations, and that worked out perfectly. Our travel company offered an app with a “living” itinerary, offering day-by-day details, names, phone numbers, walking maps, weather reports, notifications of any changes, additional suggestions for free time, and reminders about upcoming plans.

We have done a lot of traveling over many years and this was one of our most stress-free and delightful trips. We are already thinking about planning future trips with our travel team.

I highly recommend this Zicasso travel company if you are traveling in Central Europe. We toured Berlin, Prague, and Budapest with great guides, great accommodations in good locations, and some terrific surprises, including a fabulous first-night-in-Prague dinner reservation and a wine tour in Hungary that included a stop at a tiny, off-the-radar winery run by an incredibly lovely and hospitable young couple out of their home in a village outside Budapest.

Our knowledgeable and personable guides were responsive to our interests, our gazillion questions, and time spent in capturing monuments, moments, and extraordinary views on camera (we are former journalists). Tours included overviews of the main attractions, with deep historical context, as well as "alternative” mini-tours that got us into neighborhoods and off-the-beaten path places we would not have known about. In each city, they arranged for a bike day (complete with reserving the right size bikes, sometimes with, other times without, a guide).

The travel company arranged seamless transfers from airports and train stations, the kind of detail that can be so stressful when you arrive at a new destination. The trip planner was very receptive to our preferences, including plenty of on-our-own time, and was available throughout the trip via WhatsApp.

This trip exceeded my expectations. The Zicasso travel team was amazing and so responsive. The trip was planned expertly by our main travel agent. She took the time to meet our budget and included perfect recommendations to make the trip individualized for my family.

I had a fabulous trip through New Zealand's North and South Islands. It was exactly what I had hoped for and more. The Zicasso travel agent created a fabulous itinerary, with the right mix of group tours, self-driving, and small excursions. The guides were all locals who knew the areas and were knowledgeable and entertaining. I was completely spoiled by all the excellent drivers who shuttled me to and from airports, bus and train stations. It was lovely not to have to figure any of that out and so relaxing not to rush around in a strange city trying to figure out transportation and timing. Their app was great and I always knew what was next up and who to contact if I had any issues.

We cannot say enough wonderful things about our Zicasso travel agent and his company. He planned and guided us through a wonderful trip to Türkiye in April. Our agent was available, patient, flexible, and responsive to all of our requests, changes, questions, and concerns. He could not have made the planning easier, even when we asked questions we had already asked or had last-minute requests.

In addition to creating the trip we wanted, he provided us with a detailed itinerary, a 24-hour local contact in Türkiye, restaurant recommendations, gratuity information and suggestions, as well as responding to individual requests, such as "How do I say I am allergic to peanuts?" in Turkish! Our trip went off without a hitch.

All of the hotels were amazing and each one different. Our agent even arranged for an upgrade, at no charge to us, at the last minute. We had wonderful guides in each of the three locations we visited. We traveled by air within Türkiye and that also went amazingly smoothly, even through there were very few signs in English. The attention to detail was amazing and appreciated.

Our local contact was also fantastic. He answered questions any time of day or night, was helpful, and made us feel taken care of throughout our journey. We also felt secure knowing we could provide our family members with a local contact, just in case.

We can say, without reservation, that you can completely trust our travel agent will design and implement a wonderful and memorable vacation for you, no matter what you are looking for.

I have been waiting for this trip since I was 10 years old. It was beyond anything I could ever have hoped for or dreamt of, mostly because of Zicasso’s travel agent. I know I was a bit of a pain in her backside, but she was just about as perfect as they come. She took care of every detail, from the moment we landed until the sad day came that we had to come home.

We spent the first few days in Cape Town, then went to God’s Window for a couple of days, then on safari in Sabi Sands. We stayed at Idube Game Reserve and were just over the top about everything. Idube was the highlight of our trip.

I gave our agent a brief description of what we were hoping for in a safari and it was like she had known me all my life. We left the safari and went to Victoria Falls. Again, our agent made all of our travel seamless. In fact, we are getting ready to plan another South African trip because our friends saw how easy Denise made it for us and we are all going to go together. Our travel company is a must when traveling to Africa.

Thanks to Zicasso, we enjoyed an absolutely perfect vacation in la belle France. From the moment we were met at the airport to being dropped off for our return flight, the whole trip was fabulous.

We loved exploring the charming villages and experiencing the beauty of the countryside. The food (edible culture) was delicious.

The Zicasso tour operator listened to our wish list and created the perfect itinerary to match our interests.

Our driver executed the itinerary beautifully. He made adjustments when he realized we preferred exploring smaller, lesser-known villages. He maintained his calm demeanor even when navigating tight streets and traffic, so we were able to sit back, relax, and enjoy the ride. He gave us so many wonderful memories!

I had a wonderful holiday in Bali and highly recommend Zicasso. From start to finish, my travel agent and his team exceeded my expectations. The team was so supportive and helpful, and the airport assistant was a great help getting through customs and immigration. Not only were the accommodations lovely, but the staff were amazing and all knew my name. I was treated like a princess. My travel guides and companions were wonderful.

One of the reasons I decided to go with an escorted tour was because I am a single woman traveling alone and wanted to have some on-the-ground support during my travels. What a wise decision, given I fell while hiking Mount Batur for the morning sunrise. It was a messy and unexpected start to my day. They ensured I was well taken care of and had a doctor waiting at my hotel to evaluate me. I am so grateful for their care. Since I was a bit banged up and couldn’t go in the ocean, they deftly rearranged my tours to include some additional temples and other excursions. The entire trip was delightful.

Zicasso’s travel partner and his company created an exciting, fast-paced trip for our group to Peru (Amazon, Lima, Cusco, Machu Picchu, Sacred Valley) and the Galápagos. The logistics and transfers were seamless and efficient, and our guides and accommodations were excellent.

Thanks for a wonderful trip of a lifetime!

We had an excellent experience dealing with Zicasso’s tour operator. He arranged great hotels, especially a wonderful ryokan in Takayama, which was the highlight of our two-week trip. All of the hotels were conveniently located near train stations, which made movement very convenient.

Our travel agent arranged local assistants to help us figure out the somewhat bewildering process of using the trains in Japan, so that was a big help.

The sightseeing was terrific, with local guides at each location, all of whom were very well informed of what we were visiting. In some cases, the guides' English was not as good as we would have liked, but we were able to understand what they were trying to tell us with patience and perseverance by all parties.

I especially appreciated that our tour operator and all of his local people were able to improvise at the last minute to accommodate my wife's unanticipated mobility problem that arose halfway through our trip. They scrambled and found rental wheelchairs, special help in the train stations, hotels, and airports, and while sightseeing. All was handled with grace and professionalism, and made the second half of our trip enjoyable when it could have been otherwise.

We interacted with pleasant and knowledgeable staff at Zicasso’s tour company who constructed travel plans that were seamless. Our agents listened to our ideas and created a wonderful itinerary which included quality lodging, nice restaurant recommendations, and wonderful tour guides.

The trip app, which was easy to use, included the itinerary and was constantly updated prior to our departure. Our agents kept in touch once the itinerary was finalized and checked in via text messages before and during our trip. We strongly recommend using this travel company.

Zicasso’s tour operator did an excellent job planning our trip! We planned a vacation to Italy and Switzerland and wanted to see as much as we could with our limited time off. Our tour company worked in nearly all of our requests, planning an itinerary involving five cities in 10 days.

Each of the hotels was great and all activities and train transfers went smoothly. We thoroughly enjoyed our vacation and would work with this company again on a future European vacation.

Our trip to Italy could not have been more perfect! Our travel agent did a spectacular job planning our incredible vacation. We had not been to Italy before and didn't know where to begin. She asked us about our interests and requests, and put together the most incredible package! It couldn't have been easier to navigate while we were there through the app.

Our tour guides were so friendly and informative! Our accommodations were comfortable and beautiful. It was so nice to have a daily itinerary within the app. We knew each day who our guides would be and had contact numbers for any needs.

On the rare occasion we had a question for our tour operator, she was very responsive, even with the six-hour time difference. Everything was planned perfectly and we didn't have to worry about a thing! I highly recommend Zicasso's travel partner for any trip to Italy!

We had an exceptional trip to Vietnam organized by Zicasso’s travel agent. He was a pleasure to work with. He was super-reactive in updating the itinerary each time we asked for a small change. I have never seen such attention to detail to make sure our family was 100% happy.

When our daughter fell and had to go to a hospital in the Ha Long Bay area, the itinerary was rearranged. The guide organized the hospital visit and waited in the van with the driver to make things as smooth as possible.

When we asked to change our lunches from restaurants with a lot of tourists to more street food, it was done immediately, allowing us to have exceptionally flavorful and authentic dishes. Our travel agent even organized a birthday cake for me, which was a total surprise.

Our three guides (in north, central, and south Vietnam) were very knowledgeable and always on time with a smile to make sure we were all happy. The vans were large, very comfortable, and the drivers professional.

This was the trip of a lifetime!! Our Zicasso tour operator was incredible from start to finish!!

I traveled to Barcelona to see my son who was studying there. From there, my travel agent helped me plan a trip up the northern coast of Spain that included San Sebastián, Biarritz, Santander, Oviedo, and Santiago de Compostela.

My agent didn’t miss a thing. From top hotels to the best rooms at each hotel, incredible tour guides, and wonderful restaurant recommendations, everything he suggested was a win for us. He was even able to accommodate a last-minute request for a tour at one of our stops.

In addition to all this, he was attentive, checking in during our trip to ensure we were having fun and didn’t need anything. All this, combined with his attentive response to questions and a very user-friendly travel app, made the trip very easy! I highly recommend him and would definitely use his company again to book my next trip.

We had an absolutely stellar trip to Paris, Bordeaux, Florence, and Rome. The logistics were smooth and well planned. The documentation provided to us was thorough and helpful. All of our tours were amazing and the tour guides were very knowledgeable and thorough.

The Zicasso team was very helpful during the planning process and gave lots of recommendations for sights to see and restaurants to visit. We would highly recommend this travel group and will look into using them again for future trips.

Zicasso’s was an exceptional travel company. Communication with the owner and team was timely, accurate, and professional. It felt like we had an expert friend looking out for us every step of the way. They could not have been more responsive and dependable. Their support was constant during and before the trip, with reminders, explanations, and immediate answers.

The transfers, guides, and drivers arranged by the company were always on time and demonstrated the same level of courtesy, expertise, knowledge, and friendliness, making our trip flawless.

The owner of the company helped us plan a two-week trip with tremendous diversity, letting us learn, have fun, and truly experience the richness of Thailand and its beautiful people. The plan was executed with perfection. I give them my highest recommendation.

Zicasso’s company was a pleasure to work with and delivered a fabulous five-week trip to northern and southern India and Sri Lanka that exceeded our expectations.

We were two adult couples visiting for the first time. Our travel agent worked closely with us during many weeks of planning to craft a trip that matched our interests and budget.

The trip itself was exceptionally well organized and well executed. The guides, drivers, hotels, sites, and activities were all first-rate.

When there was a minor snafu with one of the hotels (it was overtaken by an unannounced wedding), our tour operator and his team reacted quickly to arrange an alternative hotel, which we loved. I give him and his team my highest recommendation.

Our Zicasso tour operator's suggestions and planning for my first trip to Belize were beyond amazing and outstanding, especially given the short amount of time given for planning and then our requested change of dates about a month before flying. Together, we put together a land package that included the Mayan ruins and cave tubing.

The private transportation driver who took us to the mountain was patient in waiting for our delayed flight and knowledgeable in pointing out areas of interest on the two-hour trip.

We stayed at a hotel which was quaint, clean, and beautiful. The staff were completely service-driven. Our driver/guide for the Mayan ruins and cave tubing was extremely polite and so knowledgeable. We loved him! Cave tubing is way too much fun and I am looking forward to going back to do it again. Our travel agent added an unexpected and welcomed tour through an iguana conservation project located at the hotel.

The small plane/flight to Ambergris Caye was easy and gave great views. The inn right on the beach was cute, quaint, and small. It was in a great location to get away from the business of San Pedro by walking along the beachside or getting into the hustle/bustle of the town by walking one block.

We took two snorkel excursions on which both crews were extremely knowledgeable, polite, and very nice. One had us going out on a sailboat, which was a pleasant surprise.

We were able to rent a golf cart directly through the hotel, whose staff were kind and provided exceptional customer service, to travel to Secret Beach.

One minor thing was being on the second floor of the hotel instead of the ground floor, but we completely understand that we were probably lucky to have even got a room there due to our late changes.

We are more than excited about planning a trip to go back next year!

My trip planning request connected us with Zicasso's travel partner and we had the best trip of our lives. She really took all the special things we wanted to do (three couples traveled) and put together an awesome itinerary including Porto, Lisbon, and Lagos. She kept in touch with us before and during the trip, always sending an email to see if we had any questions or to ask how things were going. This is the only way we will travel to new destinations in the future – work with a super-qualified local travel agent and have everything arranged in advance. She didn't let us down.

The hotels were beautiful and located close to all the things we wanted to do during the day and evenings. The half-day and full-day tours were excellent, and the private ground transportation she arranged for our group from location to location was very comfortable.

Zicasso's travel partner was great to work with. Having never been on safari, they tailored a trip to our budget and hit it out of the park.

When the airline canceled our flight as we were on our way to the airport, I called the emergency number and they got us rebooked within hours. Our itinerary was minimally affected.

Once on the ground, the execution of the itinerary was excellent. We were met in Nairobi and we had a laugh as we were ushered through the "Diplomats" line in immigration. For 15 days it was like this. It was so personalized, we sometimes felt like celebrities. I would recommend Zicasso's travel partner to anyone who wants to go to Africa.

Our journey to Switzerland was nothing short of extraordinary, all thanks to the impeccable planning and expertise of Zicasso’s travel specialists. From the moment we reached out to inquire about our group trip for nine, they demonstrated professionalism, attention to detail, and a genuine passion for crafting unforgettable experiences.

First and foremost, the itinerary they crafted was a masterpiece. It flawlessly balanced must-see attractions with hidden gems, catering to the diverse interests of our group. Whether we were exploring the charming streets of Zürich, bivouacking in an Igloo compound, skiing the breathtaking beauty of the Swiss Alps, or cruising along the serene waters of Lake Lucerne, every moment felt curated to perfection.

What truly set our experience apart was the personalized touch woven into every aspect of our journey. Zicasso's travel partner took the time to understand our preferences, ensuring that each accommodation, dining experience, and excursion surpassed our expectations. He seamlessly coordinated transportation and logistics, allowing us to focus on soaking in the unparalleled beauty of Switzerland without a single worry.

Moreover, he took unparalleled concern for one of our group's medical concerns.

Throughout our adventure, he remained readily accessible, ensuring any questions or concerns were promptly addressed. His professionalism, warmth, and dedication to our enjoyment were evident every step of the way, fostering a sense of trust and camaraderie that made our journey truly exceptional.

In conclusion, our trip to Switzerland exceeded all expectations, thanks to the exceptional service provided by our tour operator. Without hesitation, we wholeheartedly recommend their services to anyone seeking a once-in-a-lifetime adventure in the heart of Europe. Five stars simply do not do justice to the remarkable experience they provided. We are forever grateful for the memories created and cannot wait to embark on our next adventure with their guidance.

Our agent from the Zicasso travel company was incredibly attentive, responsive, and personable from the very first call. Nothing ever seemed like too much trouble and she was very invested in making our trip work for our individual needs and desires.

We got off to a rocky start due to storms in our home city, causing us to miss two layovers, a tour of Helsinki, a night in our glass igloo, and a reindeer experience. Our agent worked tirelessly to rebook our flights, find us alternate accommodations for our extra night in Helsinki, and help us navigate the last-minute changes. She went above and beyond in securing us alternate flights despite over three-hour phone wait times with the airlines. I do not know how we would have managed the delays and hiccups without her help and expertise.

Once we were back on track, the trip was smooth sailing. She planned out every detail and no stone was left unturned. Our transfers were smooth and our outings were exceptional. We were grateful for her recommendations on resorts and tours, as they appeared superior to other choices we witnessed. She also arranged for a walking tour during our short time in Oslo and the tour guide was magnificent. She checked in with us frequently to ensure we were well taken care of, which we very much appreciated.

Our family of five had an amazing nine-day trip to Iceland over Christmas. We were based mostly in Reykjavik, taking walking tours through the city with local guides and small group tours to hunt for the Northern Lights and explore the Golden Circle and a lava tunnel.

We met with a private guide who drove us to Jökulsárlón glacier lagoon and a blue ice cave, plus many scenic waterfalls and beaches along the southern coast. These tours were fantastic and the two hotels we stayed at were a great fit for our family. We spent Christmas Day at the Sky Lagoon; definitely a great day!

We were very fortunate to find our tour operator through Zicasso. Our trip was planned by a very friendly and professional travel agent. She helped us figure out the best itinerary for our family. She helped us balance all the activities we wanted to do, while still having some downtime. We had a couple of last-minute travel complications, including flight delays and the Blue Lagoon closing, then reopening, then closing again due to the volcanic eruption. She was very accommodating and quick to reschedule various activities.

All tours were prepaid, pre-ticketed, and easy to find. Our travel team did all the hard work and prepared everything in advance, which made the trip very easy and uncomplicated. We definitely recommend them and may call them again to see Iceland in the summertime!

Our family recently returned from a wondrous trip to South Africa that was planned with great assistance from Zicasso’s tour operator. South Africa really has it all – stunning scenery; tons of wildlife (lions and penguins!); friendly, creative people; beautiful art, music, and culture.

It isn't easy to please everyone when your kids range in age from kindergarten to tween and teen, but our travel agent came through! For example, my teen appreciated our time at the hotel, which opens into the mall at the V&A Waterfront in Cape Town – he liked being able to have some independence to roam and explore.

I had a first-choice safari preference that was initially unavailable. Our agent kept checking back until space opened up for us. I also appreciated her patience with the many changes, tweaks, and requests I made to our itinerary along the way. We loved the tour and transfer service she partnered with in Cape Town. Even our transfers were informative mini-tours and we loved getting to know our guides. We really appreciated her suggestion to visit the Grootbos Nature Preserve and loved our gorgeous accommodation and our hike through an ancient milkwood forest.

Our travel agent was immediately responsive to my communications when I was on the ground and able to make some last-minute adjustments to our schedule right around Christmas, which went above and beyond. I felt comfortable and safe in her hands, and would highly recommend Zicasso's travel partner to anyone looking for a trip of a lifetime in stunning South Africa.

We had a very memorable trip to Portugal in December 2023. I would rate it as one of our best family vacations – very meticulously planned and executed by Zicasso's travel partner.

At the outset, our travel agency assigned a dedicated consultant who took a lot of effort to understand what we wanted from the vacation – the kind of accommodations, travel, key activities and areas of interest, and our budget. Based on this, she came up with a draft travel itinerary and proposal which we reviewed and finalized over a couple of Zoom calls and emails. She was very resourceful and creative in making the most of the seven days we planned to spend in Portugal. She was in regular touch right up to the day of the trip to make sure our airport pick-up, tour guide, hotels, and all bookings were in place, and communicated very clearly in a detailed day-by-day tour itinerary document.

We were assigned a dedicated tour guide for the entire trip. He was excellent, very knowledgeable of Portuguese and European history and culture, and, most importantly, had a great way of engaging with the entire family.

All aspects of the tour, be it hotel accommodation in Lisbon and Porto, the airport pick-up and drop, the various tours and activities, were very well executed. I would strongly recommend Zicasso and our tour operator to anyone considering a trip to Portugal.

We loved our trip. We made very late reservations and could not have been happier with the vacation. Zicasso's travel partner did a great job. We will definitely use them again.

Wow. And again, wow! We just returned from 10 days in Spain, planned and executed by Zicasso’s travel agent. Everyone agreed it was the best vacation yet.

The agents were incredibly thoughtful and competent. Every tour guide, every driver, every hotel, every excursion was perfect. Their recommendations were spot on and they structured our days exactly right – just enough to do to feel engaged, but with time to relax or explore on our own.

I run out of superlatives when describing this trip to friends. Thank you to our travel agent and colleagues. You've given us a lifetime of memories.

Our trip was absolutely perfect and incredible in every way. It was amazingly well planned, with very personable private tour guides and the ability to skip all the lines. It could not have been arranged better. We flew into Rome and our drivers and tour guides were promptly waiting for us throughout the week, with well-planned tours daily!

We spent our first day in the city center, followed by an incredible pizza place for dinner! The next day we visited the magnificent Colosseum. The Vatican was massive and we were awestruck in the Sistine Chapel. We had fabulous gelato and a pizza-making class. We then took a train to Venice, where we had a beautiful hotel and a tour conducted by a Venetian. The gondola was perfect!

The magnificent Duomo in Milan and seeing The Last Supper in person were awe-inspiring! We had great food, lodging, shopping, and warm and friendly people throughout.

I couldn’t have had a better trip than what the fabulous and passionate people at Zicasso planned for me and my two daughters, aged 16 and nine! I recommend them most highly and can’t wait to do Sicily, the Amalfi Coast, etc, with you all soon. The attention to detail in everything was insane, with impeccable communication! I’m full of tremendous gratitude forever and always! Ciao, until we speak again.

After numerous emails and phone conversations with the three travel companies recommended by Zicasso, we chose our travel specialists. It was a great decision! Our travel advisor was extremely responsive to all correspondence and the smooth communication with her over five months of planning made me much more at ease. She made informed yet realistic suggestions to customize our trip for six adults, who ranged in age from 27 to 65. She provided lists of suggested activities and restaurants in the cities we visited, and the company’s operations manager handled all reservations efficiently.

Our accommodations in Fes, Casablanca, and Marrakech were all suggested by Zicasso's travel specialists – riads and hotels that exceeded our expectations regarding location, comfort, service, and charm. Relaxing in these classic Moroccan surroundings each day was certainly a highlight of our trip. I cannot emphasize enough how fortunate we felt to have our guide in beautiful Morocco and our incredible driver!

Each day, our guide shared his deep knowledge and clear love of his country as he helped us understand the history of the area and shared stories of growing up in Morocco. We learned so much from our guide and because of our time with him, have taken away new and valuable perspectives. Our very experienced guide was also able to adjust our schedule on the fly when we were unexpectedly delayed on arrival at the airport. He made arrangements for us to visit important sites on another day. He was also a wealth of practical information regarding bathrooms (pay vs not, etc), where to purchase the most authentic items, tipping, bartering with vendors in the medina, etc.

Our driver was the consummate professional and transported us safely and comfortably each day in a new, pristine, 15-passenger van, providing water, healthy snacks, and a big smile. Sometimes he played Moroccan music, which we loved, and he was always ready to stop for breaks whenever we needed to stretch our legs or purchase a warm nous nous.

Our travel company was first-rate, attending to every detail with care. Our family has traveled together for many years and we all agree that this was our favorite trip! Thank you to our Zicasso travel partner!

This was our second trip with our travel agency, the first being in 2017. My wife had wanted, for a long time, to experience some of the European Christmas markets and this was a good year to do so. Based on our 2017 experience, we wanted to use the same company. When the Zicasso response to our travel request asked if we wanted to use them again, we enthusiastically responded yes!

As before, the staff worked closely with us to develop an itinerary that met our desires for multiple Christmas markets and the flexibility of a mostly self-guided visit. The unique insights of the staff proved incredibly helpful in developing a wonderful day-to-day itinerary full of detailed information and resources that were invaluable. Our first-day greeter and guide was amazing and we had almost daily contact with the staff (including some from our 2017 trip) via SMS or voice call, during which they shared ideas and suggestions for the day. They were also immediately available to provide assistance if needed. Luckily, we did not need any, but knowing they were there was very comforting.

They also provided a local mobile phone that was very useful for navigation (better than the built-in nav system in the rental car) and pre-programmed with all the numbers (restaurants, hotels, people, etc) associated with the trip. It came in very handy. The lodging and dining arrangements were superb, and based on our specific requests.

The company's support enabled us to see nine Christmas markets (eight in Germany and one in France), explore a bit of history, catch up with some friends, and have a delightful trip! We had the same experience as in 2017 and will definitely work with them again if our future travel plans include Germany or any other area they cover.

We pass on our heartfelt thanks to the agency for enabling us to cross off a bucket-list item in truly great fashion!

The trip to Egypt and Jordan was outstanding, not only for the sights, but for the level of service we received from all of Zicasso’s agents along the way. As expected, some of the guides were better than others, but they all did a good to outstanding job.

The agents in each city who greeted us and made the “hand-offs” also performed with perfection. Our main agent in the States was terrific and we took every hint she gave us. Those turned out to be absolutely correct. Thanks for another wonderful trip.

Our agent in Egypt did a great job. We did have one issue: my wife's AirPods were stolen and we are not sure where. We reported it to our travel agent and are waiting to hear from him.

Our trip to Italy and Greece, planned by our Zicasso travel partner, was flawless. We had several conversations about our interests and ideas, then he planned a trip for us that was worry-free and ran seamlessly, from getting on the plane to leave to getting off the plane when we returned.

We traveled from Venice to the Amalfi Coast in Italy, then on to Greece. We did not have to worry about hotels, transportation, or meals. We were taken to authentic restaurants and away from the tourist traps. We also had the pleasure of skipping the lines at every site we visited. We felt like royalty.

I would recommend Zicasso and our tour operator to everyone, and would definitely use them again.