Rwanda Safari and Gorilla Trekking Tours

We can't speak highly enough about using Zicasso's travel specialist and her company. They put together a complicated package covering three completely separate areas and were able to connect us with local guides in each place. The guides they worked with were all fabulous, as were the locations we stayed at.

At one point, the airline that was handling our trip out changed the flight due to local conditions. I learned of this first through our specialist, who was immediately on the situation and kept us apprised of the change. The company provided us with an online portal that covered every part of our trip. It was constantly updated and we always knew who the next contact was in the new area.

Throughout the process, we had constant questions and changes. Our travel company was very pleasant and accommodating of our concerns. Their work was in the middle of a larger trip. Even though they were not handling the stops before and after their portion, they were more than happy to help out with those portions and added that information to our itinerary at no cost.

In a word, they were fabulous. If you want more detail on their work and my unqualified recommendation of them, please reach out and I'm happy to provide you with more information.

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Zicasso's travel agent is a superstar. We really didn’t know where to go and what to do in Africa, so his excellent advice was critical. We did exactly what he recommended and, as a result, our trip was just perfect. We are eternally grateful.

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It was very well planned. Zicasso's travel specialist was responsive and flexible in the planning process and throughout the final details.

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The trip was well organized and the handoffs across multiple locations were managed very smoothly, without any problems. Our Zicasso travel agent was very responsive throughout the planning process.

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Working with Zicasso’s travel agent was wonderful. She was very responsive and checked on us to make sure we were doing okay once we started our trip. She answered every question and was available as needed. On a previous trip, we used a different African travel company, which was wonderful, and our travel agent for this tour brought the same experience at less cost.

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The trip was marvelous and well planned by Zicasso’s tour operator. There were no major hiccups and all of our travel connections worked without major incident. Our itinerary included a variety of accommodations, giving us a complete African experience, and the unique experiences we had in the field will be remembered forever.

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