Romantic Exploration of Austria Tour

Overall, the trip was great. Daily reminders for the next day's itinerary were great and it was easy to communicate with the help desk team, which was a plus.

It would have been good to know in advance if I were to have the same guide for multiple days. We didn’t find out until our first tour in Vienna that we’d have the same guides for three more days. Our guide talked negatively about going on a long day trip to Salzburg and Hallstatt with our four-year-old. I almost canceled that long day trip, but decided not to. Our guide and driver for that day were wonderful and he made our journey the most memorable.

Our guides and drivers in Prague were wonderful. We were just not thrilled with the local agency this travel company chose for us, given they knew we were traveling with our young daughter. If I have more choices for our future destination, I don’t think I’ll be working with them again. Thank you!

Our trip to Austria and Germany was initiated with a desire to see the Christmas markets. And yes, these were magical, but Zicasso’s travel company also included guided trips at each location to fully enjoy our trip. The private ride through Bavaria to Neuschwanstein Castle was Christmas-card picturesque. Walking through Vienna on a guided tour was as if we were visiting Franz Joseph and Sisi. The travel company created an itinerary that balanced the needs of a group with different ages, interests, and budgets, and everyone had a magnificent time.

Zicasso's travel expert pulled together a great itinerary and was very responsive to all of our questions, regardless of the time or the day of the week. He checked in with us during the tour and arranged for a birthday cake when we were in Vienna.

We were more than pleased with our guide. He was helpful, always on time, and just a pleasure to be with. He was always helpful with restaurant suggestions and always made reservations for us. He was always ready to help us with our luggage and he even carried a backpack for us during one tour. He even played a "Sound of Music" recording for us while we traveled to Salzburg. It was like we were traveling with a new friend. We would highly recommend our travel company and our guide, We are in the process of planning another tour with them.

Zicasso’s travel specialist was outstanding! From the beginning, he listened and curated exactly the kind of experience we had hoped for. The trip was fantastic. The hotels were perfect and everything went smoothly.

The guides for the Salzburg food tour and Vienna walking tour were particularly outstanding, as well as our driver-guide in Munich. The travel specialist created a custom itinerary that not only met our expectations, but exceeded them, with VIP experiences that made this mother-daughter trip truly special.

The planning and organization for our trip to Germany and Austria was expertly handled by Zicasso's travel partner. We could not have asked for a better trip. 

We gathered our adult children and friends together to celebrate Christmas and New Year in the Old World. In and around Munich, we saw Neuschwanstein and many of the city's beautifully ornate churches. We also visited the Christmas markets and beer halls, and ate way to much fabulous German food. 

Our agent contracted private guides in Munich and Salzburg. These guides were superior. They had detailed knowledge of the area, its history, and people. 

We spent Christmas in Garmisch-Partenkirchen. It is a lovely, magical town in the shadow of Germany's highest mountain, Zugspitze. On Christmas Day, I took the cable car up the mountain and the sights from the top were tremendous. On the day we were there, we could see 230km in all directions. Of course, when in the Alps, you must ski, so we visited Hintertux for a day of skiing and glacier exploration.  

Then we went to Salzburg to explore the sites of Mozart's birthplace, but there is so much more to the town than that. The town has over 1,000 years of history and the people there could not have been more hospitable. 

From there, we went back to Munich to celebrate New Year at Tollwood. 

Thank you, and a special thanks to our travel team for all the planning that went into the trip. It was pleasantly unforgettable. And I cannot forget our guides. The guides in Munich and Salzburg were excellent – extremely knowledgeable, personable, and always there when needed. I cannot wait to go back, and when I do, I will be planning our trip through your company.

Austria was spectacular! It really blew us away and the trip and country as a whole exceeded our expectations.

In advance, setting up the itinerary with Zicasso's tour operator was seamless—they were very prompt to change details and move things around to give us the exact trip we had in mind. The interactive itinerary web pages they generated were great—we could look through the timeline and fill in comments with our thoughts/suggestions on each item, making for an easy back-and-forth.

We loved the pace and layout of our trip—it gave us enough time to relax and do some exploring of our own, while at the same time hitting all the highlights of each city we visited. The hotels chosen were exceptional and exactly what we were looking for. All of the guides and drivers chosen by the tour operator did a great job and we liked receiving the information of our guide/driver the night before, with a contact number and confirmation. Throughout the trip, the tour operator checked in multiple times and was readily available to assist with any problems or questions.

Highlights were the city tour in Vienna, seeing an opera in Vienna, Wachau Valley scenery (although in hindsight, we should have spent more time here!), Innsbruck town, and our favorite—a day hike in the Alps.