Southern Africa Explorer: Zimbabwe, Botswana, Namibia Safari

All travel between camps was well coordinated and all of the accommodations were excellent, the job your travel company did was outstanding in every way.

Overall our trip was spectacular at each camp with one exception - Hwange, but this was a staffing issue.

Our comments on each are here:

01. Camp Moremi - 3 nights - The personnel at this camp were outstanding and very friendly and helpful. Our guide was very knowledgeable and highly qualified, good at finding great fauna and fun to be with. It did help that we could go off trail a bit. The accommodations were excellent, the lodge, food and refreshments were great, the location was optimal for land or river excursions and the overall experience was fabulous. Wanted to spend more time here!

02. Ghoha Hills Savuti Lodge - 2 nights - The same as above, very nice & knowledgeable proprietor who spent time with us looking at the stars and learning the history of Botswana. Our guide was also knowledgeable and friendly, nice accommodations, food and refreshments were great, intimate experience, good game viewing after a long drive but well worth it and quite interesting location especially with the pan below the lodge itself attracting different wildlife each day and night. 2 nights was appropriate for this camp.

03. Chobe Game Lodge - 3 nights - The  lodge here is more like a nice hotel, but with an excellent location & also within the park. Again, Our guide was very knowledgeable, good at finding wildlife and fun to be with. The lodge area, and refreshments were great, the food not so good, just OK, but the staff were very friendly and helpful. The location was optimal for land or river excursions and the overall experience was fabulous. Wanted to spend more time here!

04. Victoria Falls Hotel - 2 nights - This was a culture shock after Botswana, but it's a nice hotel with a good view and location - just a lot of civilization after the first 3 camps. Hotel drinks A+, food C-. We did the hike around the falls, lunch at the overlook and a chopper ride above the falls which was excellent and the sunset cruise on the Zambezi was really the highlight of this experience where we could return to the wilderness on the river and observe the wildlife, the boat staff was excellent and the snacks & refreshments were great - as was the wildlife viewing. 2 nights was appropriate for this place.

05. Camp Hwange - 3 nights - This experience had some great highs and some low points as well. Upon arriving at the camp from Vic Falls we were picked up by an excellent, knowledgeable and friendly guide who wore a Camp Hwange uniform. We had a long ride into the camp from the entrance in which we viewed a lot of wildlife and made several stops. The lodge had a very nice staff and excellent location for viewing the pan directly in front of the camp for wildlife, the accommodations, food and refreshments were also great. Our same guide took us out that afternoon for a nice sundowner and animal viewing that included some spectacular nighlife immediately after dinner.  At dinner the first night at dinner we met our next guide and learned that he was one of two contract guides, and not part of the regular staff.

The next day with this new contract guide we spent the morning hiking without much success in wildlife viewing and searching for a buffalo herd. He did not have his radio turned on to communicate back with the lodge or other guides during the morning but finally turned the radio on at noon to notify the lodge that we were returning for lunch at which time we immediately learned of some lions to go see from another guide.  The afternoon was similar in that we were still in search of the elusive buffalo herd and didn't really see much wildlife. We learned at dinner that the other contract guide and his group seen a multitude of wildlife over the course of the entire day, but without our radio communication we never had a heads up.

The third day we went on a day trip heading out the road towards the entrance we came in on the first day, again our guide did not have his radio on and was searching for the buffalo herd without success. We did a morning hike and saw practically nothing, then found a spot for a late lunch during which our guide went and took a nap under a tree. After lunch we we finally drove to a large pan filled with elephants which we viewed for 2 hours, then drove back to our camp, stopping at a pan with a herd of hippos briefly for photos. It was nightfall when we arrived for an very nice picnic style dinner away from the camp. We also viewed some nighlife that evening which was spectacular.

The next morning we left, and we had our original official Camp Hwange guide from the day we arrived doing the driving - and again saw an abundance of wildlife along the way which included several stops along the way.

Bottom line - we saw more wildlife with the official camp guide going in and out of the camp than we did in two days with our contract guide. This guide was knowledgable but also a bit crabby, a little too in your face and interested in discussing peoples politics and complained that he expected bad reviews - understandably after our experience - so we left feeling that we wasted a day and a half with this guide when we could have been viewing a lot more of what Camp Hwange is known for. I am optimistic that 3-4 nights in this park is appropriate, but you need a decent guide - that makes all the difference

In one word - AWESOME!  We are a party of 8 from NY -  we started at the PUMBA Private Game Reserve, saw every animal under the sun and more, ate wonderful food, loved the accomodations, felt like we were taken care of in every way.  Next stop was Capetown and the Mount Nelson Hotel - old world luxury and charm - beautifully appointed rooms, wonderful buffet breakfast.  We toured the Peninsula, saw the sunset from Table Mountain, hiked Lions Head - ate at the waterfront and had tons of fun at Star Dust and Moyo.  Final stop was Victoria Falls - we toured the falls from both the Zimbabwe and Zambia sides, took a dip in the devils pool and had a fantastic lunch on Livingstone Island.   We spent a morning walking with the lions - got to touch and pet them and walk thru the wilderness with them - what an experience!  We spent the day at CHOBE in Botswana and saw so many hippos and giraffes and cape buffalo.  A trip of a lifetime and all arranged by the caring staff at our tour company.  They asked what we wanted to do, listened to all our requests and made it happen for us.  Such a smooth trip from start to finish.  

We had a very enjoyable trip to Victoria Falls, back to the Republic of South Africa (via Botswana) for a typical safari experience in the Northwest Province at Madikwe Game Reserve, and then a week in the Cape.  Our travel agency suggested the Victoria Falls stop and Elephant Camp in particular.  Elephant Camp was very nice (and we were in the intimate four "tent" family camp that opened just in March) with excellent service and good food.  However, our agent oversold the opportunity to interact with the somewhat tamed elephants on the Wild Horizons/Elephant Camp Reserve.  We had literally no more than five minutes with the elephants, feeding them, so far less than we expected.  We enjoyed the visit to Victoria Falls National Park, as well as a canoe safari on the Zambezi above the falls.  We also very much enjoyed our time at Madikwe Safari Lodge, a very nice facility with an excellent guide, good food, but not always top-rate service.  However, I wish the agent had suggested the opportunity to fly in and out of Madikwe because it has an air strip, and this would have saved us a great deal of travel time doing mostly road transfers to and from Madikwe.  Our travel company was responsive to our requests for particular accommodations in Franschhoek and Cape Town, though they were different than the accommodations suggested by Born Free.  In both cases, we enjoyed our choices very much, as much because of location as because of the facilities themselves.   In Zimbabwe and Madikwe, service was not always up to par at all facilities, and meals were not always as excellent as we expected, but our travel company is not responsible for this.  

When our son left his Kindle on one of the transfers, Born Free helped track it down and get it sent by courier to catch up with us at Cape Town.  This was very helpful, but instead of charging us the cost of the courier and telling us what that cost was, they passed onto us the round figure of ZAR 500. I would have preferred transparency on that.  One of the other transfer operators officiously collected form the safari lodge things of ours (plaster imprints of animal tracks) we had asked them for--she did this while we were having breakfast our last morning.  But then the transfer operator forgot to give the things to us when she dropped us off at Oliver Tambo Airport--even though they were on the front seat of the van next to her!  Again, we were able to get these items sent by courier to catch up with us on Cape Town, but I didn't think we should bear the cost of that.   

Absolutely awesome experience – better than we imagined! We spent time in Victoria Falls, Chobe National Park, the Okavango Delta and Cape Town. The service, guides, lodgings and experiences we had in each location were exceptional. This safari travel company and our travel planner made everything easy – we were greeted each step of the way, enabling us to enjoy our African adventure without the normal stress of traveling in another country. In Zimbabwe, we experienced majestic Victoria Falls both from the air and a guided tour through the park. We enjoyed a sunset dinner cruise on the Zambezi River. Our room at the Ilala Lodge was picture perfect and comfortable, plus we could see the mist rising from the falls. In Chobe National Park, we went on numerous game drives and boat tour with a dedicated guide. The Ngoma Safari Lodge was the most visually extravagant place we ever stayed.  The view walking into the lodge literally takes your breath away as you look down at the Chobe River with herds of zebras, giraffes and antelopes moving between a small watering hole close to Ngoma Lodge and the river. Combine that with great location to Chobe National Park, exceptional guides, thoughtful and well-trained staff, delicious dinners and wonderful rooms with incredible views and you have the perfect safari location. In the Okavango Delta we saw so much wildlife (inlcuding a numerous lions and African Wild dogs and their pups) and were again blessed with wonderful guides, great staff, and lovely rooms in an amazing location at Sable Alley in the Khwai Reserve. Cape Town gave us an opportunity to relax at the boutique hotel and enjoy winery tours and a peninsula tour, as well as amazing restaurants.

Originally, I tried to work out an itinerary myself using online review and travel books, but became concerned about arranging transportation and guides. Then I contacted several different travel agencies. This travel planner quickly responded. She made everything easy for us. She worked with us on locations, desired experiences, dates and cost. We really wanted to see Botswana’s Chobe National Park and the Okavango Delta. Two other companies were trying to steer us away those areas due to cost and availability, but our travel planner was able to make it happen for us. She took care of absolutely everything from lodging, car and in-Africa air travel, tours, guides, and even restaurant reservations for us in Cape Town. Amazing personalized service.

This company makes you feel very pampered and special. Our travel planner made time to meet us in Victoria Falls (her home base). In honor of our 30th wedding anniversary, the travel company surprised us with a complimentary dinner and bottle of wine at our Victoria Falls hotel, which had one of the best restaurants in Victoria Falls.

Our family of five went to South Africa between the dates of December 20, 2015 and January 2, 2016.  We visited Victoria Falls (Zimbabwe), Devil's Pool (of Victoria Falls, Zambia), Cape Town, and Madikwe Game Reserve (staying at the Morokuru Owner's House).

Excellent vacation!  Excellent accommodations! Excellent Food!

The ONLY thing I would change is we spent 6 days in Cape Town, when, we feel, 4 would have been plenty.  This is not fault of our travel company, it just happened to be that way because of the Christmas holiday.

This Safari travel agency is a great company.