VIP Private Access Tour of London and Paris

Our trip to England was fantastic!  We traveled with my parents and my two teenaged boys. We only had 10 days for the trip, so we decided to keep our destinations relatively close together.  Our travel planner did a great job of listening to our must do items and weaving together an itinerary that hit everything without exhausting us.  They were very prompt in responding to any questions or changes and we were never left hanging.  

We visited London, Stonehenge, The Cotswolds, Stratford, and Oxford.  During our four days in London, we went to Westminster Abbey, the Churchill War Rooms, Tower of London, St. Paul's Cathedral, Buckingham Palace, Kensington Gardens, and The British Museum.  We saw two shows in London, one at the Globe and another right by Piccadilly Circus.  From there, we went to Hampton Court, Stonehenge, spent the night at a Castle in South Gloucestershire, took a tour of The Cotswolds, took in all things Shakespeare in Stratford, visited Blenheim Palace, Windsor Castle and had an owl evening at a falconry center where we got to handle and 'fly' several owls.  The trip was a perfect mix of city and country without having to drive hours on end.  

The travel planner sent us a binder a couple weeks out from the trip with each day mapped out with our itinerary for the day, then any tickets or directions we would need for that day.  It was extremely organized and made everything very easy to keep track of.  They had suggestions for activities and places to eat, which were very helpful.

The trip was wonderful and everyone in the family loved it!

Thank you to our travel planner and her company for helping us plan and schedule an amazing trip to Europe for our grand daughter’s graduation from high school.  This was a multi-generational tour - grandchildren, parents and grandparents.The trip was a year in the making to see the highlights and do some of the not to ordinary experiences in London and Paris, plus an extension to Budapest, Salzburg and Munich for the grandparents.  Our travel planner was attentive to our desires to do and see certain attractions, but also she suggested sights and activities unique to the places we were to visit.  She located condos in center city which were accessed by walking or public transportation to the major sites on our itinerary  ( We purchased Oyster Cards in London to make for quick and easy access on public transportation.)

Upon arriving in London we settled into our condo and then took off on our first adventure to ride on the Coca-Cola London Eye with  beautiful views of the city and then do a thrilling ride on the River Thames.  To highlight the activities in London: (the parents had previously visited London and Paris two times and the grandparents three times)  tour of Westminster Abbey and St. Paul’s Cathedral; in the evening  of the second day it was a dark, cold and rainy setting the stage for our Jack the Ripper Tour.  It made the walk on the cobbled alleyways eerie and thrilling reminding us of days gone by.  On our second full day we visited Wimbledon with behind the scenes visits of facilities used by the press, broadcasters and the world’s best tennis players.  Our grand daughters and their mother play tennis so it was very exciting for them to see the grass courts and to envision the championship players on center court.  Back to center city to visit the Tower of London to see the royal jewels and to hear the history of the castle and of those who were executed there.  Day three we were able to see the various stages of the Changing of the Guard at Buckingham Palace,.  We didn’t have to stand in line for hours, as we had done in the past, but instead were able to see the inspection, Old Guard, New Guard, Palaces and were even able to march alongside the Guard and the Ceremonial Bands.

Leaving London, we arrived in Paris and were met and transferred to our centrally located condo.  On our first full day in France we traveled to Normandy via train.  We visited the Caen War Memorial, the Normandy Landing Beaches walking on the beaches where so many lost their lives fighting for our freedom and for those in other countries.  After lunch we visited the American Military Cemetery to remind us of the human sacrifice.

We purchased 4-day Museum Passes in Paris in order to visit the museums on our own time frame: the Louvre, the d’Orsay, the Rodin and the Palace of Versailles.  We put on our walking shoes and walked to the museums and other major sites: Notre Dame, the Eifel Tower, the Arc of Triumph and the Cimetiere du Pere Lachaise over the next four days.  In the evening of our second full day in Paris we did a Gourmet Food Tour walking in the Les Halles-Montorqueil section of Paris.  We sampled wonderful pastries, cheese, sausage, wines and candies from this famous area.After seeing Versailles three times before we were excited about the unique visit our travel planner had arranged for us.  We did a bike tour in the town of Versailles, purchased items for a picnic lunch and then pedaled out to the Palace grounds.  We explored Marie Antoinette’s Hamlet, and the Petit and Grand Trianons, picnicked at the end of the Grand Canal and skipped the lines to tour the Palace.

To end our tour in Paris and to send the grand daughters and their parents off to home, we highlighted the last night with a dinner cruise.  We all enjoyed the fine cuisine and the beautiful night time views of Paris along the River Seine.

We as grandparents continued our journey to Budapest, Salzburg, and Munich.  Staying in centrally located hotels we were able to walk to main attractions and to easily meet our guides for our tours.  In Budapest we did a walking tour of Pest learning about the history, legends and myths while visiting the major sites.  Our second day we took a market tour in one of Europe’s finest halls while sampling several foods and drinks.  Leaving the city we visited a winery-owned restaurant in Etyek for lunch and then drove to a family run winery for a wine tasting.Leaving Budapest we went by train to Salzburg via train.  (We found the trains comfortable, clean and an easy way to move from city to city and country to country. 

Doing the “Sound of Music” Tour was a highlight for us after enjoying the movie over the last fifty years.  We also visited the Fortress of Hohensalzberg, Wolfgang Amadeus Mozart’s birthplace, did a Mozart concert at the Fortress and toured the beautiful Salzkammergut area. 

Onto Munich for three days.  We enjoyed a walking/driving tour of the city with stops at the Bavarian monarchs palace, the 1972 Summer Olympic Park, the BMW Plant and the famous Hofbrauhaus.  On day two we went outside the city by train to the see King Ludwig‘s castles.  We marveled at the natural beauty of the Alps and villages and the magnificence of the Neuschwanstein and Hohenschwangau Castles.  To complete our stay we took a five hour tour to the Dachau Concentration Camp.  Our guide gave us a detailed tour of the camp and the memorials.  A sobering experience and “lest we forget” all those who lost their lives.

The total trip was remarkable and a special thank you goes out to our tour designer for her expertise and diligence in making everything work together in our time frame.  Her attention to detail was awesome: we had a detailed itinerary, all necessary vouchers for attractions and travel, excellent guides and accommodations.  We highly recommend this company and our outstanding agent.

It was a wonderful trip. We had not been to London before and our hotel was an ideal location. It was approximately 2 blocks to Buckingham Place and a pleasant 20 to 30 minute walk to Parliament and Trafalgar Squares. The tube was also very accessible and easy to use. Our tour guides for a ½ London orientation tour and for the Windsor Castle, Bath and Stonehenge were exceptional.

In Paris, the hotel was more of a business hotel than a location for tourists. It was located between two Metro stops but on a residential street and many homeless people gathered in the evening at the church at the end of the street.  Therefore, travel to museums was several stops including transfers to other lines and we were not comfortable walking in the neighbor at night. Our day trip to Normandy was unforgettable and very emotional. We like travelling in a small van with four other tourists and a drive rather than a large bus. Our driver/guide was very congenial and gave us sufficient time at each site to explore on our own. He was new to the tour and not a certified tour guide as was the case in London.  He was knowledgeable but I question the accuracy of some of his statements. For example, “body parts and equipment still wash up on the shores of Normandy today.”

We were disappointment in the travel company's attention to detail concerning our trip. They never told us that breakfast was included with our hotels. The London hotel told us upon arrival and we had to ask at the Paris hotel. The staff at the Paris hotel did not know and had to check on it. We did not receive any tipping guidance on tours/trips that were pre-paid by our travel company. Were the gratuities included with the transportation to and from the airport, or the London and Paris tours?  We did provide our driver/tour guide with a gratuity but had no way of knowing if it was adequate. For our Normandy trip, we did NOT have a either a receipt or a confirmation number and the driver/guide requested payment for the trip. We told him it was paid for by the travel company and he checked back with his office and both he and his office apologized for the error. In addition, it would have been nice to know that dinner was included on our 17:01 pm trip back to London. Due to our late arrival in London, we ate a late lunch, so we passed on the pre-paid meal offered on the train.

The description of our ½ day London tour read, “½ day tour of London. The (morning) tour includes a panoramic drive around the city to see many of the well know landmarks.”  From this description, we did not know that we would stop and enter paid attractions. We did not plan to use the 2-day London Pass because we did want to waste it on the only a afternoon that would count as a full day.

 The travel company uses a pre-written itinerary and just drops in the traveler’s information. The never asked about our interests or the type of vacation we envisioned. 

      Absolutely superb travel experience!  My first trip to France was in May for our 25th wedding anniversary (2 years late),  for 10 days/8 nights.  I usually plan our travel, rather meticulously, but I didn't know where to begin to plan a trip to France.  My husband found Zicasso, and this travel agent and her company, and conveyed our preferences and information, and she magically concocted the perfect trip!  The driver in Paris was waiting at the CDG airport as we exited, very jet-lagged, so it was marvelous having someone lead us to a car and practically carry us into our hotel.  He was wonderful, polite and efficient, and spoke perfect English.  He also drove us from Paris to the Loire Valley for the end of our trip, which made the journey so easy and pleasant for us.  A travel company representative was waiting at our hotel when we arrived, with our itineraries, tickets, maps and information.  She was very helpful and welcoming.                                                                                                           

I was nervous to have someone choose a Paris hotel for us, but the hotel in the Latin Quarter was absolutely perfect for us!  It is in a charming historical neighborhood that was easy to walk.  The hotel is top-notch and staff is great.  They have a beautiful courtyard garden to relax, and I will forever miss their amazing breakfasts!  The room was large and beautiful, and had everything we could want, plus charming gifts and treats.  The bathroom was fantastic, with a big soaking tub as well as large shower.   It was quiet and comfortable, the way we like it.  And it was so easy to walk to metro stations and zip away to every part of Paris.                                                                                                                                                                               

Our Paris guide was a joy to be with.  We were so comfortable with her, as she walked around the Latin Quarter and showed us historical sights we would not have found.  She took us on the metro for our first ride, and helped us buy 5-day tickets--a great decision.  After that, we had no trouble navigating the metro system.  Our guide was an extremely valuable guide through Le Louvre.  She highlighted wonderful pieces throughout that we might have missed, giving us an overall tour before leaving us to explore on our own.  She is a true gem.  We were so blessed to have her help.                                                                                                                           

Our visits to L'Opera Palais Garnier, Le Louvre, and the top of the Eiffel Tower were all well-planned for us, and we skipped the lines to all.    We picked up our tickets to the Eiffel Tower a few blocks away and were led as a small group by a guide, directly through the checks and gates, right to the walkway to the elevator.  That saved a LOT of time.    The van trip to Versailles was slick and easy.  However, there was not much time allowed for viewing before we had to meet for the trip back.                                                                                                                     The dinner cruise on the Seine was wonderful.  We were well-pampered with excellent food, drinks, and views Paris at night.   We highly recommend it.                                                                                                  

We were driven approx. 2 hours to Amboise in the Loire Valley to finish our trip.  Again, I could not have chosen a better place to stay, it was absolute perfection.  The grounds, garden and buildings are gorgeous and decadently comfortable.  The food was incredible and service fantastic, especially the agent at the front desk.  We had a fabulous, large room, with everything we could have hoped for.  I only wish we had planned to stay at least several days longer there, there was so much to enjoy simply by staying at the hotel.  It was short walking distances to everything, including the fabulous Chateau d'Amboise Royal.  This castle is not to be missed, and sits atop Amboise.  You have no idea from below all that awaits above, not least the burial place of Leonardo da Vinci.  Da Vinci's house and gardens are down the road from the castle and is another destination to spend most of the day.  The wine caves visit was really interesting, with wonderful wines.  And we had another great guide drive us to Chateau Chenonceau and Chambord with a few other people.  It was so much better than taking a big bus tour or trying to get their on our own.                                                                                                                                                                                                   

The trip was so much more enjoyable by utilizing this travel agency.  It was so relaxing, knowing we had reliable transportation (especially during the numerous transit strikes) and English-speaking guides.  I hope we can do this again very soon!                                         

Overall, this travel company provided a fantastic traveling experience. We were able to enjoy many of the iconic attractions in London, including the London Eye, Westminster Abbey, Churchill War Rooms, and the Tower of London, as well as explore on our own. We also enjoyed afternoon tea and wonderful play in the West End! In addition, they provided some wonderful dining recommendations that turned out to be a few of our favorite meals! 

Beyond London, we were able to explore numerous towns and villages in the southern England, including Thornbury, Cheddar, Bath, the Cotswolds, Winchester, and Windsor. 

Working with Zicasso was great!  Our contact person was responsive to our questions and got us a sample itinerary quickly.  She was very helpful in adjusting the itinerary to meet our family’s needs.  She was also helpful in guiding through what would be reasonable expectations in terms of days in each city, day trips that might work with our locations and re-arranging the order of the cities to help with flight costs.

Once we started our trip we had another contact.  She was amazing!  She was quick to respond whenever we had questions.  On the day we arrived in Paris, we were supposed to meet a tour group on a street corner for a tour of the Eiffel Tower.  Unfortunately, the meeting place was changed and we were not informed.  The street corner was quite a distance from the Eiffel tower so we couldn’t just ask at the information desk as we were no where near it so we just waited.  Eventually, when we were 15 minutes past the meeting time, I emailed and called our contact.  She got back to me pretty quickly and figured out that the meeting place had changed.  By that time, our tour group had left.  We were pretty frustrated, but our contact made some quick phone calls and got us added onto another group at a later time.  We were really grateful as we didn’t really have any significant down time in our schedule to come back to see the Eiffel Tower another day.  She even offered to reimburse us for a dinner for our trouble.  Amazing customer service.  In regards to the mix up to begin with, I don’t know if you have any say in meeting places, but our original meeting place on the street corner was a bit odd as it was a good 15-20 minute walk from the Eiffel Tower and it doesn’t really seem to make sense why it was so far away when there were obviously many groups meeting right at the base of the tower.

London - This may have been our favorite part of the trip (but it was all amazing so it’s hard to pick!).  We were thrilled with the location of our hotel - in the theater district.  It is a lovely part of town and we walked around a lot.  We were also right next to a tube station which was handy.  The hotel itself, including the staff was fantastic.  The meeting places for various tours was clear and it was pretty easy to get around (really glad we didn’t rent a car as the driving looks terrifying!).

Paris - The hotel was very pretty, but incredibly ornate and the rooms were small, a little less kid friendly than the other hotels.  Honestly, the small room size was actually what we were expecting in all the cities, so it wasn’t a big deal.  Our day trip to Versailles and Giverny was excellent.  Our guide was very good.  The walking tour of Île de la Cité was also very good - it would be good to mention the amount of walking for certain tours.  That day we had the walking tour in the morning, about 90 minutes break, then the Louvre tour in the afternoon.  We decided to walk from the hotel to  Île de la Cité which was probably a 45 minute walk.  We ended up walking for probably 8-10 hours, including walking the 400 some steps to the top of Notre Dame, that day and were exhausted (it also happened to be 90+ degrees out).  If we had known how much walking we’d be doing that day, we would probably have taken a taxi.  The Louvre scavenger hunt tour was probably our least favorite event of the trip.  The guide was very nice, but the scavenger hunt was not that great.  Our kids are 11, 15 and 18 and I think are a little too old to have been very engaged by it.  It also seemed like we were just rushed from one part of the museum to another looking for the next “clue”.  There were some things we weren’t interested in and others that we would have rather spent more time.  There was a lot of walking there and after spending the morning walking in the heat, I think we were pretty tired.  The Louvre is so big that I don’t know of a better way to see it, but those were our thoughts.

Barcelona - The hotel was very nice - it’s too bad they limit the air conditioning because it was very hot there too.  We did expect the heat, but were a little surprised at how few places had air conditioning (or kept it at a pretty warm setting).  The hotel staff was nice, but some of them didn’t seem very knowledgeable regarding locations of restaurants or meeting places.  The one thing we would have liked to have known ahead of time is regarding Park Guell.  We had an open afternoon and there suggestions on our itinerary to go to the beach or to Park Guell.  When we asked about the beach, we were told that the only one that was recommended was about an hour away by bus - we were told the others had a lot of vendors and that at those beaches, we could expect to be approached to buy things every 30 seconds.  When we asked about Park Guell, we were told that tickets need to be purchased a day in advance (on the itinerary, it seemed like we could just show up, get a ticket and walk around).  Luckily, we were able to work it into our schedule because it was worth it!

Rome - The hotel rooms were small, but nice.  The staff was pretty nice, but not especially helpful with our transportation questions.  On the day we were to see the Colosseum, we planned to take a taxi as it was pretty far to walk.  We asked the front desk staff the night before about getting a taxi (because there were 5 of us) and were told we just needed to come to the lobby when we were ready and they would call one.  That day, we found out that if we wanted a taxi for 5, it should have been scheduled in advance.  We were basically told to walk to the taxi station on the corner and hope that one with enough seats came by.  After a bit of a wait, we did get one, but it was pretty stressful since by then it was much too late to walk and get there on time.  In general, transportation was the biggest issue in Rome since none of it other than shuttles to and from the airport was arranged.  We loved the city itself.