Italy Family Vacation Review: Tuscany, Lucca, Cinque Terre, Forte Dei Marmi, Siena, Pisa, Florence
We had a family trip with children to Tuscany arranged by this company. The itinerary included Forte Dei Marmi, Cinque Terrence, Lucca, Siena, Pisa and Florence. I could not be happier with the result. Our travel agent and team picked great hotels, excellent restaurants, and fun activities. When we had a questions or issues during the course of the trip, the travel team was easy to reach and very quick to respond. I recommend this company to other travelers looking for an effective agent.
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Vacation Review: Italy Mother/Daughters Trip, Civita di Bagnoregio, Milan, Cinque Terre, Local Cuisine, Culture & Natural Beauty
Rome, Civita di Bagnoregio, Tuscany ( Pisa, Florence, Chianti, San Gimignano) Cinque Terre, and MilanIncredible, life changing trip with my 17 year old twin daughters. From the initial planning, final itenerary , drivers and private guides our VIP experience was phenomenal.Every detail was thought out by the travel company. Gulio and team are amazing and would definitely book with them again.Ciao Italia! è stato un grande piacere vivere il tuo fascino, la tua storia, la tua rinomata cucina, la tua cultura e la tua bellezza geografica. Ci vediamo
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Travel Review: Memorable Vacation to Italy, Florence, Tuscany, Siena, Antinori Winery Tour, Rome, Vatican Tour
Giuliana of this Italy travel company guided us every step of the way and created one of our most memorable vacations. The most impressive thing at the outset was how quickly she responded to our initial inquiry. We had never been to Italy, had not done a great deal of research, and had only a general idea of what we wanted beyond the dates (mid-May) and the cities we wanted to visit (Florence and Rome). Within a day, Giuliana submitted a detailed proposed itinerary based on a recent client request similar to ours. The proposal included various options that provided a great starting point for further discussion. She asked many questions, including our hotel preferences (small boutique, high-rise, how many stars, etc.) and suggested a number of venues that would expose us to Italy’s remarkable history and culture. The result was a vacation specifically suited to our personal tastes and interests.
We spent four days in Florence and three in Rome. In Florence, we stayed at the Hotel Lungarno on the Arno River, a lovely small hotel in the heart of the city within walking distance to everything of interest, including the Uffizi and Academy museums, and the famous Duomo. It rained two nights, but we didn’t have far to go for a great dinner. The hotel restaurant was superb. One of the highlights of the Florence leg of the trip was a day tour of the Tuscany wine region that included a stopover in the historic town of Siena. We had lunch at the Osteria di Passignano, a restaurant at the Antinori vineyards where we were treated to a four course lunch and wine tasting and a tour of the winery. Fabulous.
In Rome, we stayed at the Hotel Saint George. Another small, well appointed, boutique hotel, centrally located near the Tiber River, it provided access to all the essential venues, including the Vatican, Coliseum, Spanish Steps, etc. As in Florence, everything was in walking distance, including fine dining restaurants, pizzerias, espresso bars, and gelateria—and lots of places to shop. The hotel was comfortable, attractive, with a friendly and efficient staff, but we would not recommend the hotel restaurant. It was nice enough (although too brightly lit) but was virtually empty the night we were there and the food was just O.K. That wasn’t Giuliana’s fault since the hotel restaurant was not on her recommended list. We were just tired (it was our first night) and thought we’d give it a try. The hotel concierge made up for it, however, by recommending two great nearby restaurants for the remaining two nights. Neither was on Guiliana’s list, but they were terrific.
A word about the logistical aspects of the trip: we viewed this as critical to the success of a customized tour with multiple venues and connections. We couldn’t have been more pleased. On arriving at Rome’s Fiumicino Airport, we were greeted by Aldo who drove us to the high-speed train to Florence. After sharing an espresso with us in the station café, he made sure we got on the right train, helped us with our bags, and took us to our seats. Similar service greeted us at every connection point during the trip. Our personal tour guides, Enza (Florence), Andrea (Tuscany), and Sylvia (Rome), were exceptionally knowledgeable, personable, and fluent in English. Giuliana telephoned us at several points during the trip to confirm that we had arrived at our destination, that the drivers were on time, and that the accommodations met our expectations. Very reassuring to know she was keeping such close tabs on things. In short, all elements of transportation and personal service were impeccable.
Would we visit Italy again? Without doubt. The trip simply whetted our appetites. Would we use this company? We wouldn’t consider any other service. Next time, however, we’ll make more of an effort to visit the restaurants recommended by Giuliana.
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Review: Italy Family Vacation, Rome, Tuscany, Florence, Amalfi Coast, Sorrento, Positano, Pompeii, Pisa, Vatican Papal Mass
Our family of five just got back from the most wonderful vacation in Tuscany and Rome. Our agent crafted a set of amazing experiences for our family from the private tour guides to Florence, Pisa and Lucca; a private wine tasting lunch at the Capannelle Winery and vineyards in Chianti; tickets to the Papal mass at the Vatican; to a tour beneath the church of San Clemente to see the excavations of a byzantine and then a Roman street neighborhood; a day excursion to the Amalfi coast to visit Positano, Sorrento and Pompeii; and more! Our agent and the guides found excellent restaurants from a simple salumeria where the locals ate to some high end restaurants. The hotels were right in the center of Florence – on the piazza della Repubblica - and Rome – between the Piazza del Popolo and the Spanish Steps. Our agent was attentive to our plans and made excellent suggestions. Everything went extremely smoothly. All the guides drivers were very friendly, spoke English and were very knowledgeable about art, history and the local culture. We saw so much every day because everything was so well planned. Simply the best travel experience ever!
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Italy Review, Tuscany & Umbria Vacation, Chianti, Perugia, Montefalco, Bevagne, Wine Tour
I am sorry to report this but as a customer of Zicasso I feel you should know when a travel agency does not live up to your standards. Both Mike, myself and our friends have used your referral company and have had great results. There were just too many things about this trip that were a huge disappointment.Train tickets issued to Mike & I were for two different train cars! Why would a premiere travel agent who knows we have never traveled this way put myself and my husband on a train in two completely different train cars! Thankfully the ticket handler was gracious enough to let us sit together. As a premiere travel agency we definitely should have been asked to if we would like to have premiere economy and definitely should have had tickets where we sat together.Location of Villas: While the Villa in Chianti and the hotel in Perugia were both wonderful places but very isolated. The places we were scheduled to travel to were all located a long ways away. We spent so much time in our van driving it was cause for a lot of stress. For example poor time management on scheduling: Florence - travel distance fine, tour guide great, no time at all to shop as driver was waiting to take us back. Pienza - a 2+ hour drive when we arrived the driver said he would need to take us to next stop in 20 minutes! That is not relaxing. We were then late to our lunch at the farm which they were not pleased but were very accommodating for us. Thank goodness she was such a doll. On to Montalcino but no, we had no time to visit this village because we had to be at a winery for a tour. Then a 2+ hour drive home only to have our other driver waiting to take us to dinner. Stress. Castello di Ami yet another long and windy road trip to go to two wineries. Which were nice but feel there were probably some closer that would have satisfied. Cortona was fun yet another long day in the van. The hotel in Perugia seemed so relaxing but we never had time to spend there. Next day another 1.5+ hr. drive to a winery and 2 villages one Montefalco was fun to walk around, when we arrived at the village of Bevagne it was literally a ghost town no shops were open nothing. This might have been due to August holiday but the Travel agent should be aware of these things. It was a waste of time. Restaurants suggested: a Chianti restaurant was cute and nice to have when you are tired from traveling. The Tuscany restaurant was lovely, 25 minute drive just fine and we had a great meal. The other restaurants in this area that were suggested were too far away 45 min.+ after being in a car all day - again travel agent should be cognizant of this itinerary. We found a fun castle 5 min. drive away and had a great meal. After traveling all day to get to our hotel in Perugia we were not up for traveling yet again to a restaurant but there was nothing close by and this restaurant was to be on Lake Trasimeno so we decided to go. It was awful no view of the lake the wait staff forgot our order and food was sub par. ugh The next night we ate pizza at the resort! Transportation: We were to have English speaking drivers every day. We had 2 the rest of them spoke very little English in fact the last one driver spoke no English we had him for 2 days. Luckily he was so sweet that he downloaded a translate app and I sat in the front seat so we could "talk" to him.
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