Germany Family Vacations & Tours

Our trip was absolutely incredible. All the destinations were amazing; so charming and perfect for what we were looking for, which was small-town charm and to really immerse ourselves in the character and history of Germany! Rothenburg was our favorite destination, but the whole trip was incredible and so well laid out with activities.

The guides could not have been nicer or more helpful! One met us at the airport in Frankfurt and started us off with a wonderful tour of Heidelberg, really getting us into the groove. We were tired, but really enjoyed the quaintness and history of the town. From there, we went to Baden-Baden, a wonderful Belle Époque town with much to see, great shopping, and a fabulous hotel. Then, it was on and on with a tour of the Unimog Museum, a drive through the Black Forest with a visit to Lake Mummelsee, and an incredible visit to Rothenburg (a must-see). We ended with an afternoon and evening in Munich, with a walking tour of the Rathaus/town center area and, of course, a must-experience lunch in a beer hall/biergarten, and so much more. All the hotels and restaurants booked were fabulous. We cannot recommend Zicasso’s travel agency any more highly!

I would have given this travel company 5 stars, but due to some poor planning, how they handled certain situations, and were unable to setup a date/time to discuss the issues once we returned home bumped them down to a 2. I have planned my own and more complex international trips in the past, and with the amount we paid this company we should not have encountered the issues we did. If they tried to give us some reasonable sort of remedy (which was requested several time) I would have given them a higher score since about 75% of our trip was enjoyable and had great guides. However, the time, stress, and disappointment we had to deal with tainted what was suppose to be a very memorable trip with our 80 year old grandparents.

Reasons why they were given such a low rating.

The travel specialist and her crew planned the most amazing trip for us.  They literally saw to every detail and we were blown away by the service: from our personalized tour of Neuschwanstein castle to the most incredible hotel in the medieval town of Rothenburg, down to the smallest details of hotel transfers and meal reservations (including my dietary restrictions of being gluten free). We enjoyed the guidance of the personal tours in Heidelberg and Munich with the added ability to reach our tour company by phone at any time of the day or night when we were on our own (a unique perk that they provide in their top notch service). Their well thought out itinerary was perfectly detailed but also allowed us the freedom to adjust at our own leisure to explore separately. This was truly the most wonderful trip that we have ever experienced and this was due to the incredible service and hospitality of the travel team (more specifically the travel specialist) and the wonderful people that we encountered at the hotels and restaurants suggested to us.  For anyone considering traveling to Germany, there is no other travel company to consider!!  

We found this company through Zicasso.  We were contacted by our travel agent within couple of days.  We exchanged communications both via email and phone call for the next several weeks.  Our trip were to three cities in Germany and Austria and we wanted to splurge a little.  A few weeks before hand, we were given a day to day itinerary.  She gave us options for lunch and dinner each day as well as suggestions and options on the tours each day that we did not have a tour guide.  We travel to Munich, Salzburg, Oberammergau and Rothenburg.  

We were pick up when we arrived in Munich.  As we entered our hotel room, our travel agent had already left the package with day to day itinerary,  maps as well as a I-phone for us to use.  All the locations were input in the contact list so that we can easily retrieve time.  Any of the non-guided tours, our agent has given suggestions on where to park.

We had booked a private tour to Neuschwanstein Castle and Linderhof Palace.  We were surprised that private tour was really a private tour, just my wife and I!!!  It was definitely worth it, no line and the guide answered all our questions and did not rush us along.

The dinner suggestions were fabulous.  Most of them were walking distance to our hotel.  However, if you are not a smoker, you might want to skip Carpe Diem in Salzburg.  They have great food, the restaurant is on the 2nd floor (non-smoking), however, the bar is on the first floor (smoking).  The smoke comes right up the center stairway.  Food is great though. 

All the hotels that we stayed at were wonderful!  We had a room that overlook the Viktualienmarkt in Munich, a corner suite overlooking the river and historic city of Salzburg.  An awesome room in Oberammergau.  And a charming suite in a 800 year old building in Rothenburg where the hotel staff were friendly and attentive.  

We wish we could have make it a 3 week vacation and tour more cities in Germany.  If we ever go back, we will definitely use  this company again.

This is our third trip booked through Zicasso. They make it very easy to find strong, reliable in-country travel agents. It’s a great service! We used a travel partner to plan our trip to Germany to see the Christmas markets. It was perfect. They selected great hotels that were perfectly located for walking to markets. The local guides for city tours were personable, knowledgeable, and engaging. Our itinerary was a great blend of seeing a lot, but not being overwhelmed. We visited Berlin, Dresden, Nuremberg, Rothenburg, and Munich, with some day trips to smaller towns.

We did have some travel problems. Our inbound flight to Munich was canceled due to weather and a rail strike created a problem for our trip to Dresden. The travel agency was able to manage these events without any impact on our planned events. We rebooked flights into Berlin directly instead of taking a train from Munich, and they secured a private driver for the trip to Dresden on about 24 hours' notice. The travel team made these adjustments with minimal stress for us.

An incredible and well-designed trip. A great snapshot of German culture and history. Everyone at the travel agency was amazing and very prompt with responses to our queries. 

Our guides in Berlin were very knowledgeable and helpful. It was a great way to see Berlin. Our guide in Munich was great and helped tailor the day to our needs. The guide who was with us in Garmisch-Partenkirchen and Rothenburg was amazing, great company, and incredibly knowledgeable. It was the trip of a lifetime. Great restaurant choices and amazing hotels and bier gardens. It couldn't have been any better. 

We highly recommend this agency. Thank you to everyone at the travel company for their support during our trip. Our travel concierge was great and very helpful at adjusting dinner reservations, etc. We hope to travel with this company again.