Kirsty's Travel Agency
Based on 113 reviews
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The trip was marvelous and well planned by Zicasso’s tour operator. There were no major hiccups and all of our travel connections worked without major incident. Our itinerary included a variety of accommodations, giving us a complete African experience, and the unique experiences we had in the field will be remembered forever.
Mary's Travel Agency
Based on 75 reviews
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Zicasso’s travel company planned an outstanding trip. From the tours and excursions to the transfers and accommodations, the trip was excellent, a great balance of activity and education for our family of four.
We were delayed getting into Milan, but the driver was updated, so we had no challenges getting to our hotel.
Mahmoud's Travel Agency
Based on 188 reviews
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Our Zicasso travel representatives met us every step of the way. The guides and drivers were exceptional, especially the Egyptologist who accompanied us throughout Aswan and Luxor, who was very well-informed, interesting, and a lot of fun!
The hotel in Aswan was remarkable. The hotel in Cairo was extremely nice. The only issue we had, which our travel agent handled beautifully, was that even though the hotel in Luxor was five-star, the rooms we were originally assigned were definitely three-star. The hotel bent over backwards and gave us a lovely suite, a reserved table at breakfast, and a felucca sailboat ride on the Nile. The hotel in New Cairo was okay because it was close to the airport for our return trip, but was basically a convention-type place; nothing special.
Adel's Travel Agency
Based on 10 reviews
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The Zicasso tour operator was friendly, accommodating, and helpful. He told us he wanted us to have the best possible trip and that nothing was too much trouble. I believe that was his intention.
For example, when the Wi-Fi aboard the cruise turned out to be very poor, our guide immediately got a data SIM for our phones. We had two guides, one for Cairo and the north and one for Luxor and the south. Both were very experienced and well-versed in their knowledge of the history of Egypt and the monuments they were guiding us through.
Our hotels in Cairo and Alexandria were entirely acceptable. We were, however, disappointed that sometimes we were taken for lunch at tour bus restaurants. It would have been much nicer if a quieter and more intimate restaurant had been selected. By contrast, in Suez, we were guests at a private social club and treated to an incredible lunch as we watched massive ships glide by so close to us. It would have also been nice to have had more information on tipping customs, since every country is different.
Ahmed's Travel Agency
Based on 30 reviews
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Zicasso's travel company is truly the best of the best. If I could rate them 10 stars, I would. They made it possible for my 75-year-old mom and me to have the trip of a lifetime in Egypt, in the most comfortable and exhilarating way. The owner is a top-notch, enthusiastic travel planner who takes the time to really get to know his clients, their needs, and interests. From the start, after speaking to him, I felt very comfortable and confident that this trip would be unique and special.
We opted for a private tour through Egypt, allowing us to experience it at our own pace, which was invaluable. Our travel team seamlessly adjusted any detail that needed attention. For instance, my mom couldn't handle the heat in the afternoon. Our Egyptologist in Luxor and Aswan arranged a boat ride to the Valley of the Kings, shaving off travel time and enabling my mom to tour it comfortably. He graciously assisted her multiple times, ensuring her safety during the tour.
Our Egyptologist in Cairo and Faiyum immersed us in Egyptian culture while ensuring our comfort. She swiftly helped us change our room in Faiyum when we realized my mom had difficulty with stairs. Similarly, our representative in Cairo provided exceptional care. He fixed a broken necklace I purchased in Aswan and accompanied us for last-minute shopping at Khan Al Kalili in Cairo, ensuring my mom's comfort throughout.
There were numerous other incredible people, including airport, ship, and hotel staff, who were amazing. This incredible team provided top-notch service, feeling like family to us. I highly recommend them when visiting Egypt. They made our dreams come true on an amazing mother-and-daughter odyssey.
Chris' Travel Agency
Based on 40 reviews
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Zicasso’s travel company developed and executed a wonderful travel experience. Pre-trip planning was key and involved numerous emails and phone calls.
Given the situation in Gaza, the calm, reassuring guidance was greatly appreciated.
Their teams in Egypt and Jordan were great. Each member was very professional, yet extremely personable. The airport assistance, drivers, and especially the guides were first-class. Such good, good people.
The accommodation and restaurants were top of the line. How can you go wrong with our hotel in Aswan?
We highly recommend our tour operator. It was a great trip.