Fiji Travel Agents & Reviews

Zicasso’s travel agent was an absolute gem! She was very professional, so helpful, and responsive to my "wish list". The process was seamless. I could not have asked for a better experience with her. She was born and raised in Australia, and loves her country so much. I felt she was completely dedicated to making our trip a "trip of a lifetime."

Here is my feedback so you can use it to improve your trips.

Pros:

The New Zealand nocturnal glowworm trip was the best of the trip, followed by the Te Puia experience.

Our Zicasso tour agent was awesome in helping us when we were stuck in Australia and NZ.

The limousine and related services were good.

Cons:

The local provider did not have a WhatsApp number, so it was very difficult to contact them with an international phone as you cannot make phone calls.

The hotel in Port Douglas did not have a phone we could use to make local calls to the provider.

The provider listed their email address on flight and hotel reservations, so when my flight to Queenstown from Rotorua was canceled, I did not get an alert.

The transit from Sydney international to domestic took more than two hours, so I would have missed my connection had I not changed it to a later flight.

The trips in Port Douglas, especially Daintree and the Great Barrier Reef, were not up to expectations regarding what we thought we were going to see.

The overall costs of the trip for land and flights after getting all the hotel receipts in Australian dollars were too much. I understand you have to get paid for your service, but your margins are too high considering you charged us in US dollars and there is a difference between US and Australian dollars. I could have done the whole trip, with my rides to and from airports, all meals, etc, for less than 8K USD.

Our Zicasso travel specialist provided us with an itinerary that exceeded all of our expectations. Her knowledge, recommendations, professional attitude, and succinct communications created an adventure that enabled us to enjoy a trip of a lifetime free from worry, stress, or disappointment. Every accommodation, excursion, travel transfer, and gracious attendant was absolutely faultless and beyond compare.

Additionally, our travel company, according to the research we did prior to contracting with them, saved us money! We are grateful to our travel specialist for her keen attention and kindness. We highly recommend this company.

Our Zicasso agent was amazing! From the beginning to the very end, she helped me plan the perfect honeymoon, whether it was finding where to go, finding the flights, and finding the best activities. She has experience and knows what she is talking about, so when she makes a recommendation, 9/10 you should listen. She recommended great restaurants and activities, and was able to provide transfers wherever I needed to go. My wife and I felt safe and comfortable when traveling the streets of Mo’orea and Tahiti.

Overall, our travel agency was great and our agent was amazing to work with. We missed our first flight and she helped me find a new one. I highly recommend working with them for any travel experience. You will not regret it! I will definitely be planning my next adventure with her.

Our Zicasso travel agent and his company mapped out a great trip to New Zealand and Australia for us. Frankly, it exceeded our high expectations. We told our agent when we wanted to go, what we wanted to see and do, and how much we had budgeted. He got it all done – flights, hotels, ground transportation, and activities – and for less than our budget.

We had only one hiccup on the trip itself, involving a flight mix-up, and that was resolved quickly. Everything else, and it was a four-week trip, went off without a hitch. The accommodations were an eclectic mix of boutique hotels, resort stays, and downtown hotels, but all were four- or five-star. The activities ranged from train rides to cruises to wine-tasting tours to visits to world heritage sites. In short, the trip of a lifetime.

We just returned from a fantastic trip to New Zealand and Australia planned for us by Zicasso’s travel agent. From the very beginning, she did a great job turning our general ideas and interests into a fun and full travel plan that flowed very well.

As we fine-tuned the plan, our agent was quick to offer options on activities, accommodations, and flight schedules so we could tailor our final choices to get the most out of our trip. She had excellent foresight in timing our sequence of destinations to take advantage of the most direct flights.

In the days leading up to our departure, our agent was very accessible and efficient in answering any questions that arose. We would highly recommend her to anyone looking to plan a trip to New Zealand and/or Australia.