Finland Travel Agents & Reviews

The people of Zicasso’s tour company helped us create and experience a near-flawless vacation in Europe.

All transportation occurred in first-class automobiles by very professional drivers.The hotels arranged for us were above expectation and truly appreciated in terms of comfort, customer service, and location to the things we wanted to see.Our private guides were friendly, fluent in the English language, and extremely knowledgeable of all things in the places we chose to visit. Moreover, they knew of special places and sites that we did not think to visit, but they helped us squeeze these special things into our time together. These extra efforts went beyond imagination as far as helping us to have a wonderful experience.

I want to give special mention to our agent, who worked with us diligently to make sure our plan was what we wanted and expected. Her responsiveness was truly incredible and some of the best customer service I have ever experienced in any situation.

Lastly, the travel company’s personnel gave us day-to-day updates and guidance via WhatsApp. Their professionalism and help was priceless, ensuring our desires and needs were met.

For a person who wants to put together their own itinerary, but have the guarantee that all things will be first class and all needs will be met, this travel company has the staff and the capability to execute the perfect trip, no matter where, in my opinion.

Our trip to Finland/Lapland was beyond our expectations. It was like living in a fairytale! All the activities were very well organized and tailored to our needs. Every day, we were in touch with Zicasso's travel specialist to make sure we did everything at our own pace, without missing what we had arranged together. We felt like we had a local friend who wanted to show us the best of this lovely place.

She did things that surprised us and made us feel she was dedicated to providing a really great time in Lapland. She added much more than what our itinerary included, like arranging a dinner at the Ice Hotel as a gift, a personal tour of frozen waterfalls that avoided the crowds, and an amazing dinner of Finnish delicacies beside the fire in a hut. We had the experience of a lifetime in Lapland, without having to worry about anything!

We definitely gained a new friend in Lapland and will go back. Our boutique travel agency truly respects its guests and I highly recommend them if you want to visit Lapland and experience what this place has to offer in an authentic and carefree way.

We had a good relationship with our Zicasso travel agent, who helped to organize our dream trip to Japan. The trip itself was lovely. The accommodations were top-notch and our agent created a customized itinerary that accommodated our special requests to attend a baseball game, overnight at a Zen monastery, and visit a tea farm.

The only downside was that once we were in Japan, our main contact ended up being another outfit, one that organizes tours for countless tourists each year. As a result, we didn't have consistent contact with our tour operator. It was only possible to reach their representatives via email or by using roaming to call them on ($$$). It would have been better to be able to reach reps and local guides via text message or WhatsApp.

The information provided by the in-country tour company hadn't been updated since before the Covid-19 pandemic. It consisted of a series of PDF files with hyperlinks that weren't live, so you couldn't simply click for more information. It left a less-than-luxurious impression.

Nevertheless, the trip was still spectacular and we had a great time.

I can't say enough amazing things about working with Zicasso's travel partners! They met and exceeded all of our expectations as they helped my wife and I plan our dream honeymoon to London and Croatia in June. They were there every step of the way and left no stone unturned regarding coordination, communication, and execution. From the beginning, their team asked thoughtful and in-depth questions to really learn about the things we would like to do, while giving their honest opinion on any idea we had. All of their third-party travel partners, who assisted us along the way in each location, were also amazing. I would highly recommend them to anyone planning their next trip, as we plan to use them for all future travel. Thank you!

We thoroughly enjoyed our Scandinavia trip that was put together by Zicasso’s travel agent. She listened to us and what activities and adventures we were interested in pursuing. Her ideas were great and matched our lifestyles and interests. Well done!