Finland Travel Agents & Reviews

Our eight days in Norway were amazing! Zicasso’s tour operator made the trip planning so seamless. She focused on our needs and interests first, then worked with us to build a wonderful and custom trip. We visited Oslo, Årland, Hafslo, and Bergen. The people were lovely, the scenery was spectacular, and it was a perfect combination of activity and time to slow down and enjoy the beautiful country.

Our travel agency was a fabulous partner in planning a first-time trip to Europe for me and my recently graduated daughter (she turned 18 in Rome!). They worked with me to plan a wonderful itinerary and took care of everything from start to finish. They were fantastic with communication throughout the two-week trip. They used WhatsApp and checked in every day, reminding me of the itinerary for that day and resending any tickets/vouchers in case I didn't have them handy. They were always super-quick to respond to any questions or provide help during the trip, including when parts of Paris were blocked off due to Olympics security and we were trying to get to our tour. If I ever travel to Europe again, I will most definitely use Zicasso's travel partner!

Our trip to Finland/Lapland was beyond our expectations. It was like living in a fairytale! All the activities were very well organized and tailored to our needs. Every day, we were in touch with Zicasso's travel specialist to make sure we did everything at our own pace, without missing what we had arranged together. We felt like we had a local friend who wanted to show us the best of this lovely place.

She did things that surprised us and made us feel she was dedicated to providing a really great time in Lapland. She added much more than what our itinerary included, like arranging a dinner at the Ice Hotel as a gift, a personal tour of frozen waterfalls that avoided the crowds, and an amazing dinner of Finnish delicacies beside the fire in a hut. We had the experience of a lifetime in Lapland, without having to worry about anything!

We definitely gained a new friend in Lapland and will go back. Our boutique travel agency truly respects its guests and I highly recommend them if you want to visit Lapland and experience what this place has to offer in an authentic and carefree way.

Zicasso’s travel agent did a terrific job planning our Sweden trip. She listened to us and gave us an itinerary that worked perfectly.

We had a good relationship with our Zicasso travel agent, who helped to organize our dream trip to Japan. The trip itself was lovely. The accommodations were top-notch and our agent created a customized itinerary that accommodated our special requests to attend a baseball game, overnight at a Zen monastery, and visit a tea farm.

The only downside was that once we were in Japan, our main contact ended up being another outfit, one that organizes tours for countless tourists each year. As a result, we didn't have consistent contact with our tour operator. It was only possible to reach their representatives via email or by using roaming to call them on ($$$). It would have been better to be able to reach reps and local guides via text message or WhatsApp.

The information provided by the in-country tour company hadn't been updated since before the Covid-19 pandemic. It consisted of a series of PDF files with hyperlinks that weren't live, so you couldn't simply click for more information. It left a less-than-luxurious impression.

Nevertheless, the trip was still spectacular and we had a great time.

I can't say enough amazing things about working with Zicasso's travel partners! They met and exceeded all of our expectations as they helped my wife and I plan our dream honeymoon to London and Croatia in June. They were there every step of the way and left no stone unturned regarding coordination, communication, and execution. From the beginning, their team asked thoughtful and in-depth questions to really learn about the things we would like to do, while giving their honest opinion on any idea we had. All of their third-party travel partners, who assisted us along the way in each location, were also amazing. I would highly recommend them to anyone planning their next trip, as we plan to use them for all future travel. Thank you!