Iceland Travel Agents & Reviews

When our family of four decided we wanted to visit Iceland, we had no idea where to start. We have two boys, ages 17 and 20, and know our window of traveling together is getting smaller every year. We knew we wanted to move around and experience some of the different regions of Iceland and not be locked into staying in one city. We knew we wanted to be active and have the flexibility to move at our own pace as opposed to staying with a tour group for the whole trip. We also didn't have the time or energy to research all the possibilities and plot the trip ourselves. Instead, we spent our time looking for help from a travel agency that had the experience and local knowledge to listen to our wishes and work with us on creating the perfect itinerary for our family.

After interviewing a few travel agencies, we came across Zicasso’s tour company. We had multiple Zoom meetings with the CEO. He listened to our wishes, made suggestions, and presented us with a proposed itinerary. We felt like he really listened to us and, after a few rounds of questions, he thoughtfully made suggestions and refined our itinerary to fit exactly what we were looking for. He nailed it!

The itinerary was integrated into an easy-to-use app, which made the navigation and timing of each activity and location a breeze! He made personalized suggestions throughout, including recommendations on points of interest and places to shop and eat all along the way. He scheduled reservations for everything from our rental car to lodging, restaurants, and activity tours, which for us, really helped take the stress out of the process. He communicated with us right up until the time of our trip and even checked in regularly during our time there. We could not have been happier with how our adventure turned out!

We just finished our trip to Iceland. From the very beginning, Adi from the travel agency was attentive to my ideas for our itinerary, while adding valuable insight into additional activities that would help to make a memorable experience.

We experienced it all. Snorkeling the fissure (with the best company. We didn't wear dry suits and were in the water the longest – I was hesitant, but I didn't need to be), walking the glacier, ATV riding (in some of the most beautiful areas), horseback riding, descending into a dormant volcano, and so much more. Small hikes, warm baths, and film sets rounded off the trip. 

I would be remiss if I didn't add that we had a great guide. He made sure everything ran smoothly. When the weather caused whale watching to be canceled, he immediately went into plan B mode. He was easygoing and made sure we were where we needed to be when we needed to be there. He was friendly and answered all our questions. When our son was stuck in Iceland after our trip ended, he reached out to see if he could help. As a side note, we were promptly refunded for the whale watching which was canceled.

This is a top-notch company. I will use them again when we come back for the Northern Lights. I highly recommend them.

I'll keep this very simple. Zicasso’s travel company was excellent in every way. The trip was great!

I had the pleasure of having Harpa as my travel specialist. This was my very first solo international trip and I was extremely happy with Harpa's knowledge of Iceland. She designed the perfect trip. I explained to her my interests and the things I wanted to do. Harpa was very attentive to all my questions and concerns. I really appreciated her checking in on me while I was there. I couldn't have done this trip without Harpa.

I can't say enough amazing things about working with Zicasso's travel partners! They met and exceeded all of our expectations as they helped my wife and I plan our dream honeymoon to London and Croatia in June. They were there every step of the way and left no stone unturned regarding coordination, communication, and execution. From the beginning, their team asked thoughtful and in-depth questions to really learn about the things we would like to do, while giving their honest opinion on any idea we had. All of their third-party travel partners, who assisted us along the way in each location, were also amazing. I would highly recommend them to anyone planning their next trip, as we plan to use them for all future travel. Thank you!

This was the first time I'd used a travel agency and it was money well spent! There is so much to do in Iceland and I felt overwhelmed when trying to plan myself.

Providing the agency with our budget and being able to not stress about planning was amazing! Our week-long trip was perfectly smooth and we were able to see and do so much!

The last day of the trip was my favorite, when we did an extreme lava cave tour (totally wouldn’t have picked this on my own) and saw the Northern Lights in all their glory from a yacht!

We would definitely recommend Zicasso’s agency and when I plan my next trip, I will see if they can assist me again.

I will discuss the experience in phases. The experience itself was overall a five, but only due to the service provided once there.

Booking and presale: Communication was great. I worked with Kjartan directly and he provided lots of information. Pricing came quickly and there were reminders to book due to things selling out.

Once booked, communication slowed to a crawl. We did not get a complete itinerary until a day before we left. Part of this delay was because we were waiting on a cancellation to book our final hotel, but it was stressful. I was told, "Don't worry, I have it taken care of", which held zero weight when I hadn't met the person in person. I asked direct questions that were not answered directly for days to a week. I feared making the final payment, feeling like we may have been scammed with our down payment. The only thing that made me feel secure was that it was through Zicasso and they would back their agents/tours. I was given the WhatsApp of our tour guide and information about what happens at pick-up only after I asked for it. Ahhhh!

Arrival: In a complete turn of events, the rest of the trip was bliss. Our guide and Kjartan showed us all the majestic beauty of Iceland. They accommodated every request and suggested things when we were noncommittal. Our guide became a part of our family on the trip. We sang songs, went out to dinner, and took endless photos and videos together. She could not have been more kind, welcoming, and gracious. Our three-year-old son fell madly in love with her and she and him created a special bond. Our tour could not have been better, with times being booked and times of rest. We always felt like our guide would take care of us. I could not be more thankful for her.

Overall: I would highly recommend this travel company to friends/family, but push for what you need prior to the visit.