Our Iceland Travel Specialists

I had the pleasure of having Harpa as my travel specialist. This was my very first solo international trip and I was extremely happy with Harpa's knowledge of Iceland. She designed the perfect trip. I explained to her my interests and the things I wanted to do. Harpa was very attentive to all my questions and concerns. I really appreciated her checking in on me while I was there. I couldn't have done this trip without Harpa.

First of all, Iceland is a beautiful country. All the people involved in our trip, the drivers, and Zicasso’s travel company were fantastic and professional. Our agents were fabulous.

Zicasso's travel agency and staff were nothing short of amazing! Their details, knowledge, and strategic planning throughout our honeymoon made for a once-in-a-lifetime experience. Any question my wife or I had, they were quick to respond, while also being incredibly kind, polite, and thorough. I have nothing but positive things to say! We had so much fun as we explored these two countries. We can’t wait to use them for our next overseas vacation! There’s no doubt in my mind that we will!

Zicasso's travel expert was fantastic. Everything was planned perfectly. He was quick to respond and was available from beginning to end, making sure everything went as planned.
The tours were wonderful and we couldn't possibly have had a better guide! Our guide went above and beyond to make sure we had the most personalized experience.
We would 10/10 recommend.

The trip to Iceland was a marvelous adventure. Zicasso’s travel specialist made the trip, from beginning to end, seamless.

Our tour was terrific. The activities, sites, and hotels were first-rate. The "pace" of the trip was excellent, not too leisurely, but not hurried. Zicasso’s tour operator was very easy to work with and very responsive. We highly recommend them.

I will discuss the experience in phases. The experience itself was overall a five, but only due to the service provided once there.
Booking and presale: Communication was great. I worked with Kjartan directly and he provided lots of information. Pricing came quickly and there were reminders to book due to things selling out.
Once booked, communication slowed to a crawl. We did not get a complete itinerary until a day before we left. Part of this delay was because we were waiting on a cancellation to book our final hotel, but it was stressful. I was told, "Don't worry, I have it taken care of", which held zero weight when I hadn't met the person in person. I asked direct questions that were not answered directly for days to a week. I feared making the final payment, feeling like we may have been scammed with our down payment. The only thing that made me feel secure was that it was through Zicasso and they would back their agents/tours. I was given the WhatsApp of our tour guide and information about what happens at pick-up only after I asked for it. Ahhhh!
Arrival: In a complete turn of events, the rest of the trip was bliss. Our guide and Kjartan showed us all the majestic beauty of Iceland. They accommodated every request and suggested things when we were noncommittal. Our guide became a part of our family on the trip. We sang songs, went out to dinner, and took endless photos and videos together. She could not have been more kind, welcoming, and gracious. Our three-year-old son fell madly in love with her and she and him created a special bond. Our tour could not have been better, with times being booked and times of rest. We always felt like our guide would take care of us. I could not be more thankful for her.
Overall: I would highly recommend this travel company to friends/family, but push for what you need prior to the visit.