Ambrose's Travel Agency
Based on 36 reviews
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We had a great trip to Japan with this Zicasso travel company. We booked pretty late, so there wasn’t great flexibility in creating the itinerary, but the locations and activities chosen were excellent. The guides were professional and organized, and the transfers and other arrangements were pretty flawless.
We could have used more downtime/fewer guided hours on a long, two-week trip. Despite the internet hype, Japan is not hard to navigate, especially once you’re in country and can ask for help from your hotels. We didn’t need as much handholding (a person at the airport, a person to take us to the train station, etc). The experiences were excellent, though perhaps pricier than necessary.
All in all, it was a great trip that required little thinking on our part.
Allison's Travel Agency
Based on 39 reviews
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We had a very interesting 18-day trip to Laos and Vietnam in February. We worked closely with our Zicasso tour operator to plan a customized trip that included a number of stops and different experiences.
We started in Laos, with the monasteries, waterfall/hiking, cooking classes in Luang Prabang, and outdoor activities in beautiful Vang Vieng (hiking, caving, and kayaking).
We spent the next 13 days in Vietnam – chaotic Hanoi; beautiful Ha Long Bay and Ninh Binh, with the fantastic limestone karsts; historic Hue, the Imperial City; picturesque Hoi An, with the serene and spectacular resort; ending up in Saigon for a day.
We had three knowledgeable guides with different personalities and backgrounds – Laos, northern Vietnam, and central Vietnam. We had interesting and detailed discussions which enhanced our understanding of the history of the region, as well as the US impact on Laos and Vietnam. Although we liked our guides, we realized they were independent contractors and did not really have any input in our day-to-day itinerary (which did have changes from the original). Although most of the changes were fine, we would have liked better communication – letting us know about the changes and options. As a result, we spent more time managing each day's itinerary with our guides to ensure we liked the next day's itinerary.
In summary, we truly liked and enjoyed our well-planned trip.
Susan's Travel Agency
Based on 130 reviews
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Our Zicasso travel agent was fantastic. She was highly responsive to our needs and respected our wish for a certain kind of trip. Her team on the ground in India was exemplary and paired us up with exceptional guides. There wasn't a guide in India who had less than 20 years' experience. Our agent urged us to do a few things that weren't in the original plan and they turned out to be special. I cannot recommend her highly enough.
Jay's Travel Agency
Based on 286 reviews
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I cannot recommend the Zicasso travel partner enough! Our tour operator made the whole process easy and a once-in-a-lifetime experience affordable. Delhi, the airports, and Varanasi would have been challenging to navigate without the expert guides who made person-to-person handoffs from the minute we stepped off the plane. Our kids (older teens) were very jet lagged and not feeling well the first few days (the pollution is significant), so we needed some itinerary adjustments. These were quick and seamless, and our travel agent was even able to swap days/activities on the fly.
Everyone was so accommodating; we really appreciated it. We always felt safe and enjoyed truly authentic, off-the-beaten-path experiences, such as spiritual Varanasi’s Ganges River ceremonies and the ISKCON temple in Vrindavan.
Nitish's Travel Agency
Based on 3 reviews
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The travel company is an amazing company, and I will definitely contact them when I travel to India again! They personalized the itinerary based on my preferences and dates. Their attention to detail was executed very well, such as the cute coffee shop or the niche boutique recommendations. All the services provided were top-notch, and our drivers and guides in each city were phenomenal. Everyone was very professional, respectful, and experienced in their role. The staff was very responsive and caring, always there for us when needed.
I definitely recommend this travel company and wish you all the best travel experiences in India. Thank you to our travel specialist and the entire team at the travel company for making this trip very special!