It was great working with Zicasso's travel specialist in the planning of our trip. She was very patient and kind in answering my many, many questions. I had not traveled so extensively since before the pandemic, so I was a bit apprehensive. She was very thorough and responsive.
The details of the trip, the itinerary, were perfect. We were able to have the sights and experiences we most wanted, complemented by some that we would not have thought of.
The execution of the trip, the schedule of drivers, guides, hotels, etc, was perfect. All of the guides were exceptional. All were extremely knowledgeable and had great interpersonal skills. All were adaptable and met the special needs we sometimes presented; for example, walking at a slower pace.
The customer service support was wonderful – knowing that if I had a question or concern, it would be addressed quickly.
We would (and already have) recommend working with Zicasso.
Thank you,
Lona and Mike F.
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