New Zealand Travel Agents & Reviews

The trip was wonderful overall! Everything was very well planned out and ready to go. There were never any issues with any of the scheduled activities; they all went according to plan!

When the north side of Australia flooded and part of our trip had to be rerouted, Zicasso’s travel agents were very proactive and accomplished everything behind the scenes, so we were able to fully enjoy our trip and not have to think about it! Our contact was also very responsive and easy to get hold of if we needed anything.

Having the pre-planned travel documents ready to go and being told where to be and at what time each day was super-helpful and made planning our days extremely easy. We had a great time exploring the country and are so glad we got to see so much of it in the time we were there!

The trip was wonderful and our Zicasso tour operator was attentive, friendly, and responsive, providing great customer service.

The trip was fabulous! I'm so impressed with the way Zicasso's travel partner structured the trip by having a travel day and then a tour day. That structure really made it more enjoyable. The hotels were fantastic as well. I made one recommendation to our tour operator regarding a pod experience – it needs some guardrails for the senior citizen demographic.

It was a pleasure working with your company and I have recommended you to friends.

We just returned from a fantastic trip to New Zealand and Australia planned for us by Zicasso’s travel agent. From the very beginning, she did a great job turning our general ideas and interests into a fun and full travel plan that flowed very well.

As we fine-tuned the plan, our agent was quick to offer options on activities, accommodations, and flight schedules so we could tailor our final choices to get the most out of our trip. She had excellent foresight in timing our sequence of destinations to take advantage of the most direct flights.

In the days leading up to our departure, our agent was very accessible and efficient in answering any questions that arose. We would highly recommend her to anyone looking to plan a trip to New Zealand and/or Australia.

Zicasso’s tour company did a wonderful job of scheduling activities we enjoy. All of the guides were very prompt in picking us up, quite knowledgeable, and fun to talk to. The accommodations were very nice and conveniently located to various points of interest. The travel rep we dealt with did a great job setting up our flights and providing us with links to documents we had to complete prior to entry into NZ.

Our Zicasso travel specialist provided us with an itinerary that exceeded all of our expectations. Her knowledge, recommendations, professional attitude, and succinct communications created an adventure that enabled us to enjoy a trip of a lifetime free from worry, stress, or disappointment. Every accommodation, excursion, travel transfer, and gracious attendant was absolutely faultless and beyond compare.

Additionally, our travel company, according to the research we did prior to contracting with them, saved us money! We are grateful to our travel specialist for her keen attention and kindness. We highly recommend this company.

New Zealand and its people were spectacular, as was our trip. We felt well taken care of by Zicasso’s travel agent. He was very responsive to inquiries before and during the trip. Kudos to him for his counsel prior to the trip, advising us to spend time exploring areas like The Catlins. Overall, our expectations were exceeded.

Our travel specialist with the company was truly so helpful and accommodating. She changed the itinerary for us multiple times prior to the trip to make sure it was exactly what we wanted. Our travel specialist was available to talk to through email and on the phone which made communication really easy. When we arrived in Auckland, our travel specialist met us at the airport, which I have never had a travel agent do before. She made sure all of our flights had gone smoothly, ensured that our travel plans for the next two weeks were corrects, and spent time talking with us about what to expect in New Zealand. All of our transportation for the two weeks was set up for us which was so nice to not have to worry about while traveling. We were set up in great hotels/apartments through out the stay that were very accommodating.