Jayde's Travel Agency
Based on 108 reviews
Destinations:
Verified Review
Our eight days in Norway were amazing! Zicasso’s tour operator made the trip planning so seamless. She focused on our needs and interests first, then worked with us to build a wonderful and custom trip. We visited Oslo, Årland, Hafslo, and Bergen. The people were lovely, the scenery was spectacular, and it was a perfect combination of activity and time to slow down and enjoy the beautiful country.
Mario's Travel Agency
Based on 531 reviews
Destinations:
Verified Review
Our travel agency was a fabulous partner in planning a first-time trip to Europe for me and my recently graduated daughter (she turned 18 in Rome!). They worked with me to plan a wonderful itinerary and took care of everything from start to finish. They were fantastic with communication throughout the two-week trip. They used WhatsApp and checked in every day, reminding me of the itinerary for that day and resending any tickets/vouchers in case I didn't have them handy. They were always super-quick to respond to any questions or provide help during the trip, including when parts of Paris were blocked off due to Olympics security and we were trying to get to our tour. If I ever travel to Europe again, I will most definitely use Zicasso's travel partner!
Liivi's Travel Agency
Based on 3 reviews
Destinations:
Verified Review
Zicasso’s travel agent did a terrific job planning our Sweden trip. She listened to us and gave us an itinerary that worked perfectly.
Tamara's Travel Agency
Based on 24 reviews
Destinations:
Verified Review
Zicasso’s tour company planned an exceptional holiday in a short amount of time. We were quite happy with the accommodations that were selected and the restaurant recommendations.
The walking tour and the Vasa Museum were the highlights in Sweden. Bergen, Norway, was a delight! We really enjoyed the walking tour and the cable car. The ferry boat through the fjords was very enjoyable. Balestrand and the rib tour were thoroughly enjoyed by the children.
Our travel company frequently checked in with us to make sure everything was okay and was quite responsive when we had questions.
Lindsey's Travel Agency
Based on 363 reviews
Destinations:
Verified Review
We had an outstanding adventure! This was our third Zicasso trip – a complex, two-week vacation with six people, ourselves, adult children and their significant others across Germany and Austria. We had many standard (wine tasting, castle touring) and non-standard (canyoning, via ferratas) requests, and Zicasso’s travel company did an amazing job of connecting us with incredible tour guides.
The key for me, and what really helps me come back to Zicasso again and again, is "connecting the dots". Our travel company perfectly set up all of our logistics and travel arrangements. On one occasion, things were not quite perfect and they quickly remedied the issue. In addition, they quickly received our feedback during the trip and gave suggestions and/or alternative plans. The adventure was amazing!
Michael's Travel Agency
Based on 338 reviews
Destinations:
Verified Review
We had a good relationship with our Zicasso travel agent, who helped to organize our dream trip to Japan. The trip itself was lovely. The accommodations were top-notch and our agent created a customized itinerary that accommodated our special requests to attend a baseball game, overnight at a Zen monastery, and visit a tea farm.
The only downside was that once we were in Japan, our main contact ended up being another outfit, one that organizes tours for countless tourists each year. As a result, we didn't have consistent contact with our tour operator. It was only possible to reach their representatives via email or by using roaming to call them on ($$$). It would have been better to be able to reach reps and local guides via text message or WhatsApp.
The information provided by the in-country tour company hadn't been updated since before the Covid-19 pandemic. It consisted of a series of PDF files with hyperlinks that weren't live, so you couldn't simply click for more information. It left a less-than-luxurious impression.
Nevertheless, the trip was still spectacular and we had a great time.
Bernhard's Travel Agency
Based on 99 reviews
Destinations:
Verified Review
I can't say enough amazing things about working with Zicasso's travel partners! They met and exceeded all of our expectations as they helped my wife and I plan our dream honeymoon to London and Croatia in June. They were there every step of the way and left no stone unturned regarding coordination, communication, and execution. From the beginning, their team asked thoughtful and in-depth questions to really learn about the things we would like to do, while giving their honest opinion on any idea we had. All of their third-party travel partners, who assisted us along the way in each location, were also amazing. I would highly recommend them to anyone planning their next trip, as we plan to use them for all future travel. Thank you!