Patagonia Travel Agents & Reviews

Zicasso's tour guides, for the most part, were excellent. All of them were punctual, very nice, and accommodating, especially our guide in Mendoza, who went out of his way to help us and give us a wonderful experience.

Our tour guide in Iguazu, although very nice, was very inexperienced. The day we got there, it was raining and he said we would have to cancel our helicopter ride because of this. My daughter suggested we just flip the itinerary and move the helicopter ride to the next day. Our guide said, "Good Idea … ". Also, when he drove us to the helicopter, there was an hour’s wait, which was fine and not his fault. However, while we were waiting, he should have got the pass to the park since it was a two-minute drive. Instead, we waited an hour, took the helicopter ride, and when we got to the park entrance, found we had to wait an hour and 45 minutes to get in. An experienced tour guide would have been able to figure out those logistics.

Our hotels were very nice, except the one in Mendoza was a bit shabby and not comparable to the one that we were supposed to be at. I question why we weren't staying in the city of Mendoza. The hotel in Buenos Aires was in a great location.

Zicasso’s travel advisor was very receptive to our needs for schedule changes and shifts. Every aspect of the trip went very well and as planned. Our guide was amazing and did such a great job of keeping us safe, including shifting some things around when we had an emergency. The agency also took care of the emergency really well, putting us at ease.

The only reason I gave four stars (I would have given 4.5) is that our contact person in Chile was out of the office for most of our trip and we were given an emergency number. We did have to call the emergency number and the response was great, but it was a bit frustrating that we were given a contact who was out of the office for pretty much the whole trip and we didn't quite have a face to this person or a relationship with them. Of course, everything was taken care of, so no issues.

Zicasso’s tour planners curated the perfect trip to Argentina for my son (college senior) and me. They designed an itinerary that took us to Buenos Aires, the Mendoza wine region, and Iguazú Falls, and paired us with bilingual guides who were knowledgeable and fun. Thanks to our guides, whose tours made our overall experience that much better, and to the drivers who helped get us to and from airports and hotels. Every detail was handled beautifully and this allowed us to relax and enjoy our first visit to Argentina.

The accommodations they selected were excellent and we enjoyed staying at smaller boutique hotels that included breakfast. The location of the hotel in Palermo Soho in Buenos Aires was perfect and it was easy to walk to restaurants, nice shops, and into the main part of the city (fine arts museum, bookstore and so much more). Argentina is an amazing country with so much to offer and we look forward to returning and exploring even more. Zicasso’s travel company was a big part of making this an unforgettable trip. Thank you!

Our Zicasso travel operator did a wonderful job of helping us plan and organize our trip to Argentina and Chile. We were very happy with all our accommodations and it was really amazing to have all the transports show up on time with our names, even when our flight arrived very late in BA. It was so much easier having that arranged by our travel operator. Our agent checked in frequently during our trip to see how things were going, which was greatly appreciated. I would recommend our tour operator to anyone going to areas they service. Muchas gracias.

We enjoyed our trip! We got to see several iconic sites, like Machu Picchu, Iguazú Falls, and Christ the Redeemer.

Our guides and drivers were on time and helped us a lot along the way. I would recommend booking through Zicasso’s travel company.

Our trip to Peru was absolutely magical! Zicasso’s travel company planned a top-notch trip with wonderful accommodations, extraordinary experiences, and delicious food. Our guides were exceptional; very knowledgeable and warm, just like all the Peruvian people we encountered.

We stayed in five-star hotels that were comfortable and full of character. All-around first-class accommodations all the way! Our domestic flights were great and the drivers and guides tasked with making sure we arrived at our destinations safely were wonderful.

We were two couples traveling to Argentina and Chile, predominantly in Patagonia. We had a great three-week trip, including a four-day cruise around Cape Horn and multiple domestic flights and transfers.

Zicasso’s travel agent helped us put together our custom itinerary and arranged all accommodations, guides, and transfers. He was very responsive to our questions and concerns during the planning process and the trip, and did an outstanding job arranging all the logistics.

We were contacted by text by each individual subcontractor one day prior to any transfer. They were also very quick to respond to any questions and concerns. Every transfer was exactly on time and everything in what was a complicated three-week itinerary went like clockwork. Boarding passes for domestic flights were provided the day prior to the flights. All the guides provided were excellent: friendly, knowledgeable, and fluent in English. The accommodations were mostly excellent.

Overall, our travel agent did an outstanding job and we highly recommend him to anyone wanting to have a great trip to Patagonia and Argentina.

We selected our Zicasso travel specialists because they designed the best itinerary and seemed to well understand our needs. Their accommodation choices were good value and generally in the best locations. They handled the difficult logistics of our trip quite well, but at times were negligent in informing us promptly of changes to the program and flights. We had more interaction with them during the trip than we normally have and they always responded quickly and effectively. We were very pleased with the guides and drivers they hired and our program was busy and diversified, as we wanted it. Overall, we had a great trip and recommend them.