Zicasso's travel company did a wonderful job planning our trip. They were helpful and patient with me while planning our Spain trip. They truly listened to what we wanted in a trip and respected our budget.
All the tours we took were wonderful, with personable guides, and our drivers for transportation were also great. Everyone was on time, always. We had a flight delay leaving the US, resulting in missing an entire day in Barcelona. The agency could not have been better about getting transportation and tours moved, and making adjustments for us. We were still able to take all of our tours despite missing a day.
Also, while in Spain, our flight from San Sebastián to Madrid was canceled. The agency let us know right away and quickly made other arrangements. I could not have been happier with how they dealt with travel issues, especially when the issues we had were due to flights and not something they had booked for us. I was truly able to relax and have fun knowing that the agents at the travel company would handle any issues we faced.
I absolutely would recommend this company and happily use them again if I ever travel to areas they cover.
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