Kirsty's Travel Agency
Based on 113 reviews
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The trip was marvelous and well planned by Zicasso’s tour operator. There were no major hiccups and all of our travel connections worked without major incident. Our itinerary included a variety of accommodations, giving us a complete African experience, and the unique experiences we had in the field will be remembered forever.
Rachel's Travel Agency
Based on 162 reviews
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Zicasso’s travel agent set up an absolutely fabulous South African trip, encompassing Cape Town sites, history, and winelands, then safari nature reserves!
Everything was perfect, with timing, coordination, and details, etc, as described. The drivers/guides were always prompt, extremely knowledgeable, and entertaining.
Neil's Travel Agency
Based on 36 reviews
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Zicasso’s travel agent helped create a trip of a lifetime for my wife and me. He asked questions, listened to what we shared, and arranged an itinerary that included nine nights in three camps in Kenya. Each of the camps was unique, but offered the best service we have experienced.
The guides provided us with up-close (literally) interactions with all the African animals, from elephants to lions to rhinos. Our agent’s team on the ground when we landed and, even more importantly, when we had to navigate the Nairobi airport to return, went above and beyond.
For anyone considering an African safari, it would be worth your time to start a conversation with our agent. We look forward to working with him and his team for our next safari trip.
Daniella's Travel Agency
Based on 61 reviews
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Our trip to Southern Africa (Botswana and Zimbabwe) was nothing short of amazing! Our travel consultant created a great itinerary and took care of every detail associated with small-craft flights, greetings at airports, etc. The coordination was seamless!
We highly recommend staying at the camps within the reserves as this provides a different experience to the national parks. We felt like we were the only ones there. We were deeply touched by the love and warmth of the resort staff, who go out of their way to welcome you and assist with any needs you may have. Our guide was brilliant, his knowledge, experience, and patience incredible!
This was our second trip through Zicasso and we highly recommend the company for its interest in helping to make our trip a once-in-a-lifetime experience.
Charles' Travel Agency
Based on 37 reviews
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From the initial email contact and telephone conversation with the Zicasso travel agent, we could sense we were in good hands. He was very responsive to our ideas about a trip to Africa and his vast knowledge of the continent was immediately evident. Based on the information provided he quickly turned around a proposed itinerary for a trip to Kenya. Ultimately, we decided on safaris in Amboseli, Lewa, and Maasai Mara. Each location was beautiful in its own unique way. The accommodations were more than comfortable and the food was excellent. The Kenyan people were beyond friendly and the wildlife viewing was amazing.
In addition, we got some sense of the local cultures and were very pleased to learn that a portion of the revenue generated by our stays in each location went to the local conservation efforts.
The logistics of the trip were seamless, starting with our arrival in Nairobi very late on a Monday night, through to our return to the Nairobi airport on the evening of our departure.
The team at the travel agency handled all of the details and enabled our family to truly experience the trip of a lifetime. We would recommend this travel agency without reservation.
Murray's Travel Agency
Based on 439 reviews
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Our trip, planned by Zicasso’s tour company, was so much more than expected. Our agent provided a detailed itinerary and communicated what we could expect when we reached each new destination. We had trouble getting to our initial destination because of flight delays caused by remnants of Hurricane Debby. Our agent was accessible and worked hard to get our situation resolved.
Once we arrived, we were blown away by the outstanding camps she arranged for us. Our itinerary was amazing and we had a fabulous time at each of the three destinations she booked for us.
Getting home was also filled with airline problems. Again, our agent was there to assist with genuine concern and helped us get safely home. We would've been lost without her. Our agent and her company were a happy find when I went looking for an African safari travel agent.
Natalie's Travel Agency
Based on 104 reviews
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Verified Review
Our Zicasso travel agent was a dream to work with! We started our conversation with me having no idea where/what I wanted to do while visiting Africa. She took the time to ask me many questions on my preferences, must-haves, etc, and sent me recommendations on many destinations. Her knowledge of the destinations made it so easy for me to choose the best fit for me and my husband. In addition, she was able to plan our dream vacation in a very short time (approximately two-and-a-half months from contact to travel)! Lastly, her follow-through on all questions and check-ins to make sure our documentation/visas were in line, etc, made us feel confident we would have a safe, streamlined trip.
Our trip to Kenya and Rwanda was amazing! We had such a memorable time and it will not be our last trip to Africa or our last time working with Zicasso and their travel advisor.
Dan's Travel Agency
Based on 128 reviews
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Verified Review
We had an incredible vacation; a real "trip of a lifetime”. Our Zicasso trip planner put together a custom itinerary for my wife, daughter, and myself that far exceeded our expectations. They thought of every little detail, making our trip comfortable, exciting, and fulfilling. We had a complex itinerary requiring multiple flights and handoffs between various partners and everything worked perfectly. They paid careful attention to our unique interests as travelers and delivered a one-of-a-kind vacation we will never forget. I will definitely recommend our tour company and Zicasso to anyone planning a trip to Africa.
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