South Africa Travel Agents & Reviews

Our trip to Southern Africa (Botswana and Zimbabwe) was nothing short of amazing! Our travel consultant created a great itinerary and took care of every detail associated with small-craft flights, greetings at airports, etc. The coordination was seamless!

We highly recommend staying at the camps within the reserves as this provides a different experience to the national parks. We felt like we were the only ones there. We were deeply touched by the love and warmth of the resort staff, who go out of their way to welcome you and assist with any needs you may have. Our guide was brilliant, his knowledge, experience, and patience incredible!

This was our second trip through Zicasso and we highly recommend the company for its interest in helping to make our trip a once-in-a-lifetime experience.

We were a bit nervous about using a travel agent/company for the two of us rather than traveling with a tour group. We ended up working out a trip hitting six locations. The complexity and uncertainty of getting from one location to another could have been better explained to reassure us that someone would always be there to get us from one location to the next, but as it turned out, everything worked out great.

We loved our time and guest house in Victoria Falls. A couple of restaurant recommendations for lunch would have been nice. We did not realize that the guest house had a taxi driver they recommended until we were checking out, so over-communicating as much detail would have been great.

Also, in moving from Zimbabwe into Botswana, we did not realize we would have to treat our shoes for hoof and mouth. Knowing that ahead of time would have allowed us to have our shoes ready in a single bag in our luggage.

Also, flying into Zimbabwe from South Africa, we did not realize we needed $30 each in cash. I assumed a credit card would be fine. More clarity on that would have been much better.

Our first safari location was great. Our guide was excellent. The room and food were fine. It felt more like family there.

Our second safari location was also great. The food was a bit better. We did have an issue with never having hot water in our room, but that was specific to us and something they tried to resolve.

I would recommend exactly what we did, three nights in each safari location.

The rest of the trip in Cape Town, Franschhoek, and the wine region were perfect.

Our Zicasso tour planner listened to everything I wanted and definitely exceeded my expectations. The planning process went very well. Once booked, the follow-on responses to my questions were so very helpful. I thoroughly enjoyed working with everyone.

All of the accommodations were excellent and exceeded our expectations, The facilities and personnel were extraordinary. I cannot imagine a better-planned or better-executed trip. Everything was well planned and all travel connections went very smoothly.

Thank you to our travel company for listening to our wants and providing exactly what we hoped for. This was a dream trip!!

Zicasso matched us with two excellent travel agents who were both professional, responsive, and knowledgeable. We selected this travel company. Our agent, Richelle, worked with us to design an itinerary that transformed our wish list into an incredible African journey. Her prompt responses to our questions or needs were greatly appreciated.

We were attempting to see a lot of South Africa and Namibia in only two weeks. Throughout our trip, the accommodations, transfers, guides, restaurants, flights, and activities that Richelle had arranged or suggested were superb. She helped us create a portal for our trip that served as a source of information, pick-up times, e-tickets, and things like our allergies that restaurants knew ahead of time. Additionally, she was there for us as we were traveling in case we had a problem or question. We can't say enough about her professionalism, patience, and genuine concern that our vacation would be everything we hoped for.

Our itinerary was ambitious, but Richelle's preparation made it possible. First, we spent three days at Marataba. The accommodations, food, and staff were first-rate. Our guide on the safaris was excellent and the variety of game we saw was impressive.

The next part of our trip was in Cape Town. We arrived in a storm that the locals called "the storm of the century". There was extensive damage and some loss of life as well. While the storm certainly curtailed some activities, the following days had brilliant sunshine. We had a great time visiting the V&A Waterfront, a colony of African penguins at Boulders Beach, enjoying the gorgeous coastal scenery along Chapman's Peak Drive, and a too-short visit to the Kirstenbosch National Botanical Garden. Our accommodations at the hotel in Sea Point were excellent for location and the professional staff.

After three days in Cape Town, our guide drove us for about an hour to the Cape Winelands. We arranged for two wine tastings in Stellenbosch. The winery was outstanding for the beautiful views and excellent wine. We also saw zebra and impala in the field just in front of the outdoor verandah. We had lunch at a boutique hotel and winery with spectacular views and delicious wine and food. Our accommodations at the hotel in Franschhoek were outstanding. The setting, service, food, and beautiful views were a highlight of our trip. Our room was large and beautifully appointed. An example of their generous hospitality was that all items in the minibar, including a bottle of wine produced at their winery, were gratis. We regretted having to leave after only one night's stay.

Our guide then returned us to the airport in Cape Town for our flight to Walvis Bay, Namibia. We were met by our driver at the airport to transfer us to the hotel in Swakopmund. The hotel was on the Atlantic Ocean and a perfect location to explore the town. The staff was top-notch. Warm, friendly, efficient, willing to help you arrange drivers, restaurant reservations, or figuring out how to work the TV remote.

After three days in Swakopmund, our excellent guide drove us to the lodge in the private Kulala Wilderness Reserve. Once again, the warm hospitality of the staff here and throughout our travels will stay with us for a long time. The lodge is a gateway to the magnificent dunes of Sossusvlei. Our guide was outstanding. He was an excellent driver over some awful roads and sand, and the depth and breadth of his knowledge were impressive. He cooked us a lovely chicken and salad lunch out in the desert. He drove us to Windhoek for our flight back to Johannesburg and our return home. 

There will be many wonderful things to remember about our journey in southern Africa, but Richelle's excellent guidance and the warmth of the African people are what will stay with us the longest.

This travel company provided multiple options for our trip. Once we decided on a more specific location, Sasha did an amazing job of putting together an itinerary based on exactly what we wanted.

Zicasso’s tour company did an outstanding job planning our three-week vacation and safari through South Africa, Namibia, and Zimbabwe. Our agent patiently worked with us through a number of iterations.

The selected lodges and hotels were immaculate. The service at each lodge was second to none. The activity schedules were planned accurately. Our guides, rangers, pilots, and many others involved in our activities were knowledgeable, extremely friendly, and had a high degree of experience. We always felt safe and well taken care of.

While our planned schedule was tight, we never felt pressured or stressed by the local tour guides. Our agent’s planning allowed us to maximize our experience. For instance, making sure we get to Inyati in time for the afternoon game drive on the day of arrival. She was always on top, checking in multiple times and making sure we got the best service possible.

We can strongly recommend our travel company, specifically our agent, and thank them for making this trip unforgettable.

The trip itinerary put together by Zicasso’s tour operator was very good. It did involve a lot of driving. There were times when I thought a flight would have made better use of our time.

The people providing transportation and transfers could not have been more attentive. The guides were knowledgeable and our fellow travelers were a great mix.

Our trip, planned by Zicasso’s tour company, was so much more than expected. Our agent provided a detailed itinerary and communicated what we could expect when we reached each new destination. We had trouble getting to our initial destination because of flight delays caused by remnants of Hurricane Debby. Our agent was accessible and worked hard to get our situation resolved.

Once we arrived, we were blown away by the outstanding camps she arranged for us. Our itinerary was amazing and we had a fabulous time at each of the three destinations she booked for us.

Getting home was also filled with airline problems. Again, our agent was there to assist with genuine concern and helped us get safely home. We would've been lost without her. Our agent and her company were a happy find when I went looking for an African safari travel agent.