We were a bit nervous about using a travel agent/company for the two of us rather than traveling with a tour group. We ended up working out a trip hitting six locations. The complexity and uncertainty of getting from one location to another could have been better explained to reassure us that someone would always be there to get us from one location to the next, but as it turned out, everything worked out great.
We loved our time and guest house in Victoria Falls. A couple of restaurant recommendations for lunch would have been nice. We did not realize that the guest house had a taxi driver they recommended until we were checking out, so over-communicating as much detail would have been great.
Also, in moving from Zimbabwe into Botswana, we did not realize we would have to treat our shoes for hoof and mouth. Knowing that ahead of time would have allowed us to have our shoes ready in a single bag in our luggage.
Also, flying into Zimbabwe from South Africa, we did not realize we needed $30 each in cash. I assumed a credit card would be fine. More clarity on that would have been much better.
Our first safari location was great. Our guide was excellent. The room and food were fine. It felt more like family there.
Our second safari location was also great. The food was a bit better. We did have an issue with never having hot water in our room, but that was specific to us and something they tried to resolve.
I would recommend exactly what we did, three nights in each safari location.
The rest of the trip in Cape Town, Franschhoek, and the wine region were perfect.
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