Our Top Luxury Travel Specialists

I cannot say enough about this trip and Zicasso’s travel specialist. She helped plan a wonderful itinerary for us that we all enjoyed. Everything we wanted to see and do was accommodated. The guides we had were superb. We had a problem with the airline losing our luggage,and she was more than helpful in assisting us, as well as modifying our itinerary to accommodate our need to shop for clothing and attempt to get in touch with the airline. They were prompt in their responses.
As stated, our guides were wonderful. They were with us on multiple days and their knowledge was first-rate. They were fun as well.
I would not hesitate to use this company again and highly recommend them.

The trip was AMAZING! Lapland, and our resort in particular, was beautiful. We never thought we'd enjoy the cold and snow as much as we did. To start, the cabin was great. Small, but who spends time in the room? Being able to see the aurora borealis lying in bed and looking up was spectacular. The entire property was pristine and gorgeous. There was so much to do and we tried to do most of it.
We did the sauna, with a cold plunge in the frozen lake, snowshoeing, sleigh rides, reindeer feeding, dogsledding, aurora hunting (right before we got in the van to go look for the aurora, it showed up right over our heads at the resort), snowmobiling, and ice cart racing. Every activity went smoothly and the activities staff and guides were all incredibly knowledgeable and friendly. We had such a great time!
The food... wow! We had food that we wouldn't normally eat and all of it was terrific. The wait staff were friendly and quick. The front desk never tired of our questions (we asked a lot) and was super-helpful. Everything we needed was provided, including really warm and new snow suits and boots (very necessary), and even snowshoes at the cabin itself. If we wanted to cross-country ski, the skis were available any time, at no charge. There were even places to hike or snowshoe to where there was a lean-to and fire pit, and they even provided the wood, matches, and fire starter. There was nothing we could ask for that wasn't already provided.
Even though it was a long trip from the United States, and we like to travel to different places, I think we may return to this resort again.
We would absolutely use Zicasso's travel specialist again. Our travel specialist was really helpful in setting up this trip. We knew almost nothing about Lapland and Finland in general. She walked us through planning the trip, asked poignant questions (steered us away from the tourist traps), and gave great advice. Recommending our resort was perfect. Also, we changed the plans a few times (flights, whether to take a day in Helsinki, etc.) and she flexed with us easily. Even the details, like scheduling our activities and setting up dinner reservations, were taken care of, with little effort on our part. Thank you so much for the trip of a lifetime!

We just loved our African safari.

Raj and I had an unforgettable trip of a lifetime in Peru! The planning and execution of the itinerary were excellent. Everyone, from our drivers to our guides at every destination, was simply amazing! They were very friendly and accommodating to our needs. They made the whole experience so pleasant. Our hotel accommodations were superb as well.
Thank you all again. We would highly recommend this tour company to our friends and family!

The trip was very well thought out and organized by Zicasso's travel agency. It was a good trip for a first time to sub-Saharan Africa.

Our trip to Vietnam was nothing short of exceptional, and it stands out as one of the most well-organized and enjoyable travel experiences we’ve ever had. From start to finish, every detail was thoughtfully arranged, allowing us to fully immerse ourselves in the beauty, culture, and history of the country without any stress or logistical concerns.
The journey began in Hanoi, where we were immediately impressed by the seamless airport pick-up and smooth transfer to our hotel. The accommodation was ideally located—comfortable, clean, and perfectly situated for exploring the Old Quarter. Guided tours were expertly paced, balancing iconic highlights with quieter moments that let us absorb the rhythm of daily life. Our guide was knowledgeable, engaging, and clearly passionate about Vietnam’s history and culture.
From Hanoi, we traveled to Ha Long Bay, and this portion of the trip was truly unforgettable. Transportation was punctual and comfortable, and boarding the cruise was effortless. The overnight cruise itself exceeded expectations: elegant cabins, excellent service, and breathtaking views of the limestone karsts rising from emerald waters. Activities such as kayaking and cave visits were well coordinated, never rushed, and thoughtfully timed to avoid crowds. Meals on board were outstanding and added to the overall sense of luxury and relaxation.
Next, we ventured to Ninh Binh, often called “Ha Long Bay on land,” and it was a highlight of the itinerary. The scenic drive was smooth and our accommodations offered a peaceful retreat surrounded by dramatic landscapes. Boat rides through the rice paddies and towering cliffs were serene and magical. Again, the logistics were flawless—clear schedules, attentive guides, and effortless transitions between activities.
Our journey continued south to Hue and Hoi An, with flights and transfers handled seamlessly. In Hue, the historical sites were presented in a way that made Vietnam’s imperial past come alive. The hotel was elegant and restful, perfectly complementing the city’s reflective atmosphere. Hoi An, with its lantern-lit streets and charming architecture, was a dream. The accommodation here was particularly memorable—beautifully designed, centrally located, and paired with exceptional service. Tailoring experiences, cycling excursions, and free time were all balanced perfectly.
What truly set this trip apart was the level of organization. Every transfer, hotel check-in, tour, and meal arrangement was smooth and stress-free. We never once had to worry about timing, transportation, or communication. The attention to detail and professionalism of the tour arrangements allowed us to focus entirely on enjoying Vietnam’s incredible scenery, cuisine, and culture.
In summary, this Vietnam trip—from Hanoi and Ha Long Bay to Ninh Binh, Hue, and Hoi An—was flawlessly executed. Exceptional planning, seamless transport, high-quality accommodations, and attentive guides made it an outstanding travel experience. We would wholeheartedly recommend this itinerary to anyone seeking a comprehensive, comfortable, and deeply rewarding journey through Vietnam.

The complete plan was excellent; Zicasso’s travel designer and her team did an outstanding job.

The trip was amazing!! Zicasso's travel designer planned our trip around what we wanted and it could not have been better. Fantastic!