Beautiful Cape Town Tour and Luxury Chobe River Cruise

Absolutely awesome experience – better than we imagined! We spent time in Victoria Falls, Chobe National Park, the Okavango Delta and Cape Town. The service, guides, lodgings and experiences we had in each location were exceptional. This safari travel company and our travel planner made everything easy – we were greeted each step of the way, enabling us to enjoy our African adventure without the normal stress of traveling in another country. In Zimbabwe, we experienced majestic Victoria Falls both from the air and a guided tour through the park. We enjoyed a sunset dinner cruise on the Zambezi River. Our room at the Ilala Lodge was picture perfect and comfortable, plus we could see the mist rising from the falls. In Chobe National Park, we went on numerous game drives and boat tour with a dedicated guide. The Ngoma Safari Lodge was the most visually extravagant place we ever stayed.  The view walking into the lodge literally takes your breath away as you look down at the Chobe River with herds of zebras, giraffes and antelopes moving between a small watering hole close to Ngoma Lodge and the river. Combine that with great location to Chobe National Park, exceptional guides, thoughtful and well-trained staff, delicious dinners and wonderful rooms with incredible views and you have the perfect safari location. In the Okavango Delta we saw so much wildlife (inlcuding a numerous lions and African Wild dogs and their pups) and were again blessed with wonderful guides, great staff, and lovely rooms in an amazing location at Sable Alley in the Khwai Reserve. Cape Town gave us an opportunity to relax at the boutique hotel and enjoy winery tours and a peninsula tour, as well as amazing restaurants.

Originally, I tried to work out an itinerary myself using online review and travel books, but became concerned about arranging transportation and guides. Then I contacted several different travel agencies. This travel planner quickly responded. She made everything easy for us. She worked with us on locations, desired experiences, dates and cost. We really wanted to see Botswana’s Chobe National Park and the Okavango Delta. Two other companies were trying to steer us away those areas due to cost and availability, but our travel planner was able to make it happen for us. She took care of absolutely everything from lodging, car and in-Africa air travel, tours, guides, and even restaurant reservations for us in Cape Town. Amazing personalized service.

This company makes you feel very pampered and special. Our travel planner made time to meet us in Victoria Falls (her home base). In honor of our 30th wedding anniversary, the travel company surprised us with a complimentary dinner and bottle of wine at our Victoria Falls hotel, which had one of the best restaurants in Victoria Falls.

About the trip, first thing I have to say is thank you very much for everything you did for Elle and I we had an amazing time.  The package you put together for us was so great there was not one day on the trip we were not amazed.   The trip to South Africa was everything we hoped be and much much more. South Africa, is my new favorite place in the world, Cape Town was wonderful including cape point, bolder beach, table mountain etc....  the drivers ilios tours were excellent and on time everytime.  Stellenbocsh was excellent and the wine tour was great and we carried several bottles from Stellenbosch throughout the rest of the trip and on the plane home. The resort was fantastic and great place to relax although we were out every day and night.  The spa service was great and we used every day Kapama private reserve was excellent and the rangers and staff could not have been better.  The photos we took are amazing, we saw all big five and more.  This place was so good in pairing up people the group we were with was great and had a great time and made new friends.   Thank you for the Champaign and the African song they sang for our anniversary could not have been better.  Victory Falls, Ilala Lodge was a great place, staff was excellent and seeing the falls was a dream come true.  The river cruise was amazing, and helicopter was the icing on the cake.   We also did elephant sanctuary tour and lion sanctuary tour as well that were booked through the Ilala Lodge. I guess by now you you figure out we had such a great time and cannot thank you enough for the great job you and our safari travel agency did for Elle and I.  You truly made a dream come true for both Elle and I.  Elle is already looking to go back again? There are a few people in my office waiting for me to get back tomorrow and give them the details on the trip and they maybe reaching out to you as well.   Thank you Alan & Elle

       I like to think of myself as a low maintenance girl, but the truth is, I’m not. And that’s ok. Work hard play hard.  So when I, with my parents, husband and daughter decided to take the trip of a lifetime to South Africa, every detail was really important.  We knew we wanted a mix of a Safari vacation with a visit to Capetown.  For the Safari, all I had heard about was Kruger National park and then nothing else.  My entire view of SA was really what I knew through friends I met during their visits to the US. I found this travel agent on Zicasso and, although she didn’t have that many reviews, she beat out two other well-known companies because of her attention to detail, her exceptional hotel recommendations and her anticipation of what we might need. 

       For example, when looking for Safari lodges to stay at, she asked whether we were ok being in the malaria zone because my daughter is 10 and parents are older.  I had no idea the park was in the malaria zone and none of the other travel agents mentioned this to me! Instead, our agent found us a fantastic 5 star lodge in Welgevonden reserve (Mhondoro Game Lodge) where we had the absolute best guide and staff ever. She also booked us on a charter flight from Johannesburg to the reserve and back, and then the domestic flights from Johannesburg to Capetown and back (we had already booked the international flights on our own).  During our trip, our agent even went online and checked us in for our flights! She also arranged for executive meet and greet services for all our intra-country transfers which helped a ton.  Our travel agent also did an excellent job of booking all road transfers for us and every driver was at least 10 minutes early - we never had to wait - and super friendly and helpful.   She told all hotels, restaurants, etc. that I was gluten-free, she was always available via WhatsApp during our vacation and we even met her for lunch while out for a day tour of Stellenbosch & the winelands - so nice to put her pretty face to a name. 

       All in all, I would HIGHLY recommend this agent and this travel team for any travel in Southern Africa (in addition to S. Africa, I believe she also does Botswana, Kenya, Zimbabwe, and some other southern African countries). This travel agent has set an extremely high standard and I wish I could just take her back home with me to organize the rest of my life!

We were very pleased with the recommendations that we got from our travel specialist and Zicasso.  She took the time to speak with us about our trip objectives and traveling style and she did an excellent job matching dining, travel, and accommodations to our taste and budget!  We had some world class meals in SA (wine of course too) and one meal that our specialist urged us to try was Spectacular!  Kapama was lovely, very high end but if you are wanting to see a ton of animals, you'd probably be better served by another location.  The hotel in Cape Town was serviceable...what we expected given that we booked late at high season.  Our Stellenbosch hotel was nice.  A lot of families with young children there if that is what you are looking for.  However, watch your valuables carefully there for sure.  It is the one place we did not use the travel safe and we were robbed, of course.  

Also, we did have a weird experience with our driver in Cape Town/Stellenbosch.  Although she was very knowledge about the area and generally pleasant, she essentially became another member of our travel party including eating meals with us and on our dime. We assumed that this was a cultural thing but learned after our trip that this was not typical.  Not only was this unexpected but given that she was our driver for 5 or so days, this became pretty intrusive and expensive. 

3 Destination Safari Trip to South Africa and Botswana...  all logistics, transfers, airlines, reservations, excursions went off without a hitch, every thing flowed seamlessly. Our safari travel company and particularly agent did an excellent job pre-planning and sculpting trip to meet our needs and desires.  We wanted 9 day safari to various locations that had different terrains and bio-diversity, but wanted to be efficient with "travel times" and "travel days" to make use of limited 9 days.

Firstly, Kruger area in SA, our agent guided us away from some lodges and tented sites "inside the park" as one becomes limited to "on road" safari versus if at contiguous private concession [whereby animals freely roam from Kruger park into and out of concession] the safari guides will (and always do) take their Land Cruisers off road and into the bush, for example to find a leopard laying in the bush protecting his kill (water buck)... which this siting would never happen "on road" in the park.  Our agent and this company pushed us to Sabi Sabi Little Bush Camp which was 5 stars and beyond all expectations; modern, clean, impeccable and beyond the call of duty service, and great guides (our guide was great and very knowledgeable). We saw the "magnificent 7" in the first 24 hours [the big 5 plus cheetah and wild dogs].

Secondly, we flew from Nelspruit to Livingston airport in Botswana, had driver take us from airport to river border, hand us off to a boat driver that took us across the river, then he handed us off to another driver that took us through the Botswana customs and then drove us to Kasane airport to meet a 3rd driver from Muchenje Lodge to drive us 50 minutes to the lodge.  All logistics worked perfectly (coordinated by our safari travel company). Muchenje Lodge was 4-star (not 5 star) because it is a bit aged [old bathroom, old toilet, old fixtures] but they make up for it in "safari lodge family atmosphere" and great management effort, buffet style family meals with other guests. Their safaris differed as we were limited to "on the road inside Chobe National Park) type safaris versus off-road. But abundance of hippos, elephants, giraffes here make it worth it.  Just on one afternoon track we saw 36 elephants (different sitings) and over 30 giraffes in just over 3 hours.

Thirdly, we wanted to try a different bio-diversity at Okavango Delta, so our travel company and our agent after much batting back and forth during the planning process, and planning for "bush flights" we selected Khwai Tented Bush Camp by African Bush Camps (they own many lodges and tented camps).  Five Stars, full amenities for a "tented site" very modern, and excellent first class cuisine, high teas, breakfasts and service. Our safari guide was great, friendly, and very knowledgeable. Lots of lions and leopards.

We departed by bush plane (coordinated by our travel company and agent) to Maun and then back to Cape Town.  The whole trip was planned impeccably, and went off without a hitch, the logistics of which I could have never have personally planned or procured by myself. I'm sure we paid a premium using first class travel agent, but it was worth it to just lay back and leave all the coordination to others.

Would we use this safari travel company again? Yes, I had this agent book us a subsequent trip from Cape Town to Victoria Falls for the weekend after this trip, and once again was first class and logistically efficient.