Best of Greece, Italy, and France

My daughters and I had an amazing 12 day trip to Greece!  In January, we made up a long list of all the places we wanted to see.  We wanted focus on the scenic beauty and archeological history of different Greek sites, and we were not disappointed!  We started in Santorini, then progressed to Mykonos, Delos, Hydra, Poros and Aegina, before turning our attention to the mainland, and covering sights in Athens, Sounion, ancient Corinth, Mycenae, Epidaurus, Nafplia, Olympia, Delphi, Kalambaka and Meteora.  Armed with that very long list, I contacted a few different travel agents.  I asked a local Hong Kong travel agent as well as sending off an inquiry to Zicasso.  Zicasso came back with two travel agency referrals, one of them was this travel company.

From the very beginning,our travel agent was very professional and helpful.  He worked around my travel schedule and our time difference to find a good time to Skype, and I sent him my list of places and sights that we wanted to include on this trip, along with our desired emphasis on the history and culture of Greece (rather than the wineries and shopping).  He assured me that he would work on the best itinerary, given our desire to visit various islands as well as archeological sights on the mainland, and that he would also recommend the good hotels for us.  My travel agent was willing to speak with me and also replied emails promptly, answering every small question in details in the itinerary as we went back and forth over a few weeks time.  He assured me that he would arrange for knowledgeable private guides and we would be able to soak in all the archeological and scenic sights that we wanted.  All of our tours with guides were private, and included all entrance fees and transfers.  The only group outing we had was a one day cruise to Hydra, Poros and Aegina.  Our guides were all knowledgeable and eager to share their passionate interests on the areas we were visiting.  They adapted to our pace and interests well.

We were greeted by our travel company's Santorini representative when we arrived in Santorini.  Our private transfer whisked us to our hotel and we were briefed on our prearranged tours for the time in Santorini.  Our hotel was a wonderful boutique hotel that our travel agent had assured us would have incredible views of the caldera.  We were floored by the breathtaking views and gorgeous sunsets!!  Our suite (a renovated sea captain's quarters built into the cliffside) included enough space all three of us, and we had delicious and wonderfully prepared breakfasts on a private patio each morning.  The hotel and its facilities were well maintained and we loved the three nights we stayed there.  We were within five to ten min walking distance of shopping in both Fira and Firastefani.  We had a five hour private tour the first day, driven by our young, friendly and exceptionally courteous driver.  Our guide gave us the tour around different areas of the island, including Profitis Ilias, Megalochori, Perissa and the black sand beaches, and then our expert historian guide, met up with us for the visit to Minoan Bronze Age archeological site of Akrotiri.  We then went back to meet up with the boat company, and took a three hour boat ride around the caldera, including visiting the Paila Kameni and Nea Kameni islands and the hot springs in between, and taking a short walk on the volcano crater (still active!). This boat ride was arranged at the last minute by our guide at our request to "see Santorini from the water" and he was very helpful in arranging this.  In addition our guide was able to help us make reservations for meals and extend our tour times to accommodate some last minute requests - and he would follow up by WhatsApp to ensure that everything was going smoothly.  On our second full day our driver took us to Oia, introduced us to some classic Santorini views, shops and unique finds (such as the book store and the nuts and pistachio store in Oia) and then to Imerovigli, where we hiked to Skaros Rock, to breathtaking views of Oia and the whole caldera.  We then went to pre-historic and Archeological museums, Emporio and all the way to Cape Akrotiri to see the Venetian light house.  Each day, our driver greeted us with a big warm smile and with offers for ice cold water whenever we returned to our car after each sightseeing stop.  By the time we left Santorini, we had fallen in love with the island!  We would highly recommend our driver and our guide to anyone looking for privately guided tours with a historical/cultural emphasis on Santorini.

We traveled by high speed ferry (all arranged by our travel agent) to Mykonos and were picked up by our travel company's representatives and brought to our hotel.  After the warm and courteous greeting and follow up in Santorini, we were a bit surprised by the quicker (more rushed) pace of Mykonos, which was reflected in our interactions with the agency representatives.  Our hotel in Mykonos was nice, but not as convenient as our Santorini hotel had been.  We felt a little worried walking the road (no pedestrian path) with busy traffic into Mykonos town, even though it was just 10 minutes away.  We only stayed one night in Mykonos, and our highlights were a boat ride and private guide to the UNESCO Delos Island and a walking tour with a private guide of Mykonos (including a museum visit).  Coincidentally, our guide to Delos is the daughter of our walking guide in Mykonos, so we had both mother and daughter guiding us during our short Mykonos stay. Our Delos guide, had had a long hot day with different tours by the time she met up with us for our 5pm tour, and it showed, as she gave us the information of Delos, but wasn't keen to stop or pause when we wanted to take photos or just soak in the atmosphere a bit longer.  Her mother, who gave us the walking tour the next morning, seemed more passionate about sharing the unique aspects of Mykonos' history and we enjoyed our walking tour with her.

After Mykonos we took a short flight to Athens, and our guide and driver were waiting for us.  Once settled into the spacious minivan (clean, Mercedes minivan) Our guide shared historical and anecdotal details of Cape Sounion, and the Temple of Poseidon, which we visited.  After the three hour tour, and she dropped us at the hotel in Athens.  Here, I must mention that our travel agent was willing to allow us to directly book with the hotels that I have loyalty status with so that I would receive my SPG points and travel benefits (some travel agents would not allow this).  This hotel has a great reputation and our interactions with the staff during this visit was great.  We only stayed 2 nights at this hotel, with our one full day in Athens being spent taking a one day cruise to Hydra, Poros and Aegina.  Of those three islands, Hydra was the most scenic.  We took advantage of a short walking tour on Hydra and also the panoramic tour offered by the cruise company on Aegina.  Apart from the initial boarding chaos (our transfer bus from our hotel to the port was one of the last to arrive and so we got onto an already crowded cruise ship without much information before leaving port on where to sit or what to expect), the one day cruise turned out to be a good one.  The following morning we checked out and started our four day private road trip with our driver and our guide.  We traveled in a Mercedes minivan with plenty of room for luggage as well as space inside the van for the long drives.  Each stop along the way was uniquely picturesque, historically significant, and a feast for our senses as well as our hunger to learn more about Ancient Greek civilisation and how it impacted Greece and western civilisation today.

Our travels took us to the following sights:

Day 1 - Corinth, Mycenae, Epidaurus and Nafplio.  We had to unfortunately skip Acro Corinth as the weather was very wet that day (the only rainy day in our otherwise sunkissed Greek holiday).  The chance to visit these UNESCO World Heritage sites was thrilling for all three of us. and our guide provided in-depth historical and cultural context as we visited each location.  Finishing up with our day with a one night stay in Nafplio at a hotel which is situated in the middle of an ancient Venetian fortress, was perfect.  We learnt that Nafplio was the second capital of Greece (after Aegina and before Athens became the capital) and enjoyed walking through its winding streets with the Venetian influences, which give Nafplio the nickname “the Naples of Greece”.

Day 2 - drive to Ancient Olympia - touring the UNESCO site which was the home for the Ancient Olympic Games and the Sanctuary of Zeus.  Again, our guide excelled in sharing his historical knowledge and his passion for sharing about the social and cultural impacts as he pointed out different archeological features and highlights was very apparent.  We even had a chance for the girls to do a short sprint in the Olympic stadium!

Day 3 - We stayed overnight after Olympia in Delphia, where we stayed at a boutique hotel. We had not realised that Delphi was situated high in the mountains, and were floored by the views from our hotel room balcony, and enjoyed warm Greek hospitality.  The next morning, we went to visit the UNESCO site, including the Ancient Sanctuary of Apollo and the Delphi Museum.  After the tour, we took the scenic route from Delphi to Kalambaka, where we stayed overnight in a quaint B&B.  The owners welcomed us warmly and had homebaked goods for our breakfast the next morning.

Day 4 - Kalambaka is a short drive from Meteora, another UNESCO World Heritage site.  An absolutely amazing feast for our eyes and cultural/historical curiosity, as we soaked in the views of monasteries perched on clifftops and mountain faces, and visited two of the largest ones, Great Meteora and Varlaarm Monasteries.  On the way back to Athens, we also stopped off quickly to learn about the historical significance of Thermopylae.  Our guide continued to be a wealth of historical information, interesting facts, and anecdotal stories to bring the historical and cultural contexts alive for us.

Our last two nights in Greece were spent in Athens, staying at the same hotel again.  We explored Athens on the penultimate day with our guide, taking a private Athens walking tour.  This included Monastiraki Square, the Acropolis, the Parthenon, the Erectheion, the Acropolis Museum, and seeing other sights such as Hadrian’s library, Hadrian’s gate, the Plaka, and the historic/tourist district of Athens.  We saved our last day to do some shopping before being picked up by our driver for our transfer back to Athens airport for our flights home.

In summary, this travel company and our agent, did a fabulous job making all the arrangements for us, from transfers, to hotels, and every little detail for our private tours.  Our agent was available before the trip by Skype and email, and during our time in Greece by phone and WhatsApp.  In addition, our agent ensured that our time on the islands was supported by able partner agencies.  In particular, the Santorini partner agency are to be commended for the memorable stay we had in Santorini.

We booked a trip to Italy with this travel company.  We chose this travel specialist after interviewing a couple of different agencies.  We like to travel and explore places independently, with some private touring and guides that are flexible.

Our travel specialist listened carefully and came up with a plan that was more our style of traveling.   We chose from a few hotels in each area and he arranged for tours and when we had some last minute ideas, he was mostly able to accommodate us including a guide who got us into the Florence Academia to see the statue of David.   It would have been helpful to know about the need for advance tickets to get in there as well as the Duomo, something that would have been helpful in our travels.  

Our travel specialist set us up for a pasta cooking class which was in the chef's home with another family which was a fund night.  We had dinner and wine with the chef, his assistant and the other family and it was awesome.

We first went to Florence and stayed in a newly refurbished hotel, which was wonderful.  A guide took us the day we arrived to see the David and we had a wonderful first day.  Our second and third days were well planned with enough freedom to see the city on our own.   We were unable to see the Duomo because we were unaware of the need for advanced tickets as mentioned earlier.  We did see the Duomo in Sienna which was worth it so it kind of made up for what we missed in Florence.

We then went to Tuscany and stayed in a low key resort with a farm, animals where they made wine and grew olives.  It was in the town of San Gimigiarno, This was one of our travel specialist's recommendations and it was a good one.  We asked for advice on touring Tuscany and followed his advice as we visited a few towns.   He made sure we had a van for our luggage and getting our car in Florence was not a big deal.

We finished our three days and then dropped off the car and headed for Venice.   We had a problem on the train where apparently our ticket was cancelled as someone was sitting in our seat.   A tour guide we had in Venice suggested that the high speed trains sometimes do this to people, and it was not likely our agents fault.  After we paid for four new tickets, our travel specialist's staff received a copy of my receipt and said they would take care of it and reimburse us for it.  It all worked out ok and the train conductor found us a somewhat upgraded area in another car.

Got to Venice and our travel specialist arranged for our water transfer to and from the hotel which was nicely located.   We arranged through him to get tickets for Doges palace and for the basilica in advance.  This was after I had asked prior to leaving, since it is difficult to see these sites without advance purchase.  Our travel specialist had arranged for us to take a Gondola Ride the first day but we ended up going the second day due to scheduling.   The change was arranged by a woman he hired to give us a tour

The final day, we had cancelled a gondola rowing lesson since it was a little too touristy for our tastes and instead went to the Jewish ghetto that morning.  

In the afternoon, he set us up for a tour of Burano, Murano and Toriccello, three islands next to Venice. Personally, we would have preferred a more private tour of Burano and perhaps Toricello.  Burano is beautiful, Toricello is basically a park that has some older historical churches and buildings.  

Murano is home to the Murano glass factory and we were shuttled into a glass blowing demo and then their store, never really seeing the island. Alittle too touristy for us, would have preferred a more personal and less rushed experience.

We decided on the location and planned the trip to the three Italian cities of Venice, Florence and Rome only about a month before. Using this travel agency thru Zicasso was key to getting hotels with great locations, good tour guides, transfer arrangements and proper timing for touring of all the cities. The trip went very smoothly and we were able to focus on enjoying the trip.

Locations Visited: Venice, Verona, Florence, San Gimignano, Siena, Pienze, Rome, Pompeii, Positano

My husband and I planned this trip for our 10-year anniversary. I’m a person with high expectation and this travel agency exceeded all my expectations. The entire trip was dream.

We opted for personalized tours and transport for 95% of our trip. All of our drivers were wonderful. They arrived on time and made sure we made it to all of our destinations without issue. They had the contact information for the tour guides we were meeting. Upon arrival to our first hotel, a local cell phone and gift were given to us. Having the iPhone during our trip made any needed communication with our agent and his team a breeze. In addition, we used the phone apps for navigation throughout the cities we visited. We made a last-minute request for an additional private transport, and our agent was able to make it happen. We greatly appreciated their customer service.

We participated in a several unique experiences while in Italy. We went truffle hunting in Pienza, which was amazing. After, we were served a meal that highlighted truffles and the cheeses made locally. In addition, we did a cooking day in Rome. This was a private cooking class where we made pasta, several sauces, and appetizers. The one disappointment is that we never received the recipes from the chef (we were told by the chef that they would be emailed to us). However, this is a knock on the chef and not our travel agent. Once the class was done, we were served a meal in a private garden area. Lastly, we did a food walking tour in Rome. This was an amazing way to find local cuisine that we wouldn’t have known about otherwise. A wonderful experience.

All of our tour guides were excellent. They were knowledgeable, friendly, and familiar with the cities. We had one guide that really went into the details and reasons for expressions in the art. We didn’t care for that, but we didn’t specify that ahead of time or to the guide. It was wonderful seeing her excitement and passion for all of the amazing working works of art and sculpture that we saw.

Overall, I would highly recommend this travel agent and his team if you are traveling to Italy!! You will not be disappointed. We gave him our wish list of activities, accommodation preferences, etc. ahead of time and he made sure we got them all! Thank you for such a wonderful and memorable trip. If we are able to return to Italy, you will be hearing from us.

Thanks for helping me organize my family (of 10 with diverse age from 15 to 63) trip to Italy, from Dec 17 to Dec 31. Whilst different member of my family have different expectation and requirement, I would like to comment you and your team on having planned an excellent trip that not only met each and everyone's interest and expectation but truly exceeded it.

Your planning have brought us to the lovely cities of Parma, Modena, Florence, Orvieto, Civita Di Bagnoregio, Naples, Rome, Venice, Cortina d'Amprezzo and back to our starting point Milan. Throughout the trip, we have a well balance itinerary that covered

- beautiful churches such as the Duomo in Milan, Rome, Florence,

- archeological site like Pompeii, Colosseum, Roman Forum, Pantheon, Pisa, Verona (learning more about romeo and Juliet)

- great local eating places (recommended by the guides you chose)

- lovely country side and unique sight in San Gimignano, Civita Di Bagnoregio, Orvieto, Lake Como,

- great gallery likes Uffizi, Academia

- Interesting activity such as Snow Mobile excursion in Cortina, Learning Cooking 

- Shopping activities

With so much, yet your team immaculate planning never have us rushing from sight to sight, we were both able to enjoy and learn as much as we can of each sight and at times added more activities.

The team of guides you chose, have truly turn stone and history into exciting stories that the provided the group deeper understanding of the sights we visited and saw. Really like to thank each on of them like our guides in Florence, Pisa, San Gimignano, Orvieto and Civita Di Bagnoregio, Naples and Pompeii, Rome, Verona, Venice and Milan.

But most importantly, thank you for getting our driver, he truly ensure our comfort whilst driving steadily through jams on our way to Naple and snow storm on our way to Cortina d Amprezzo and also took very good care of us ensuring we know what to do where we have no guides and leaving us clear instruction when we needed help. He is truly a wonder.

I will definitely tell my friends heading to Italy about this company.... A wonderfully great experience.