"Made in Italy" Tour

What to expect on this itinerary
Immerse yourself in the unparalleled Italian mastery of artisanal crafts, fashion, cars, food, and wine. Your personalized 11-day Italy tour celebrates the intricate details of artisan studios specializing in glassblowing, silk, wine-making as well as the handcrafted marvels of world-renowned luxury brands of extravagant cars and couture fashion. Whether sampling Parmesan cheese inside the factory, mixing aromas to create a personalized perfume, or hearing the first roars of a Ducati straight off the assembly line, you will have exclusive access to the diverse world of products made in Italy.
Customizable Itinerary
Milan – Arrive in Milan to Visit the Armani Silos and Famous Fashion District
The fashionable city of Milan embodies elegance and sophistication in the poised remains of the historical architecture, chic décor in trendy cafes and restaurants, and the blend of fashion styles local Milanese model on a daily basis. Your flight lands at Malpensa Airport, where your private transfer greets you upon your arrival. While Milan maintains a reputation as Italy’s business center, the city displays rich cultural heritage at its core emanating from the Piazza del Duomo. Construction on the Cathedral of Santa Maria Nascente began in the 14th century and finished after nearly six centuries, being the third largest church in the world.
The scent of fresh espresso fills the piazza, emanating from the surrounding cafes. Your private transfer introduces you to Milan and greater Italy beginning at the Armani Silos. The gallery opened in 2015 inside what were once storage facilities for cereals. The exhibit now showcases the historic designs of Giorgio Armani, one of the most important Italian fashion designers, and the 40 years of refreshing and insightful projects. The exhibition encompasses four floors spanning approximately 48,500 square feet and featuring 600 outfits and 200 accessories. The geometric shapes decorating the interior create an elaborate aesthetic that contrasts the beehive shape of the original structure. You find a delicate spiced aroma filling the gallery when you reach the second floor, which focuses on the motif of color schemes.
Immersing yourself in the world of fashion at the Armani Silos introduces the endless possibilities of Italian design, inspiring you when you arrive at Quadrilatero della Moda, Milan’s Fashion District, where you meet your personal shopper. The trams move along the main boulevard as you stroll down Via Monte Napoleone, an upscale shopping street housing boutique shops specializing in ready-to-wear. The aromas of chocolate and almond tarts emanate through the doors of local cafes. Your personal shopper helps match colors, styles, and design to fit your body shape and skin tone, while also keeping in mind your personal preferences or fashionable desires.
What's Included:
Milan – Enjoy a Full Day Tour of the Silk Factories and Museum of Scenic Como
Alba – Explore Alba on a White Truffle Excursion and Sample Wines around Barolo
Bologna – Visit the Barilla Pasta Factory and a Treasured Farm Making Parma Ham
Bologna – Indulge in a Parmesan Cheese and Balsamic Tour before Seeing the Ferrari Museum
Bologna – Bask in a Half-Day at FICO (Eataly) before Visiting the Ducati Factory
Florence – Tour Florentine Artisans Crowned by a Private Perfume-Making Class
Florence – Traverse the Ferragamo Shoe Museum and Meet an Artisan Cobbler
Venice – Visit Leather Tanneries en route to a Private Wine Tasting near Vicenza
Venice – Experience Glass Blowing on Murano and the Art of Hand Embroidery
Venice – A Handmade Conclusion to Made in Italy
Trip Highlights
- Witness the skilled techniques needed to master the fine art of glassblowing with a demonstration on the historical island of Murano in the Venetian Lagoon
- Meet an artisan cobbler in Florence known for designing, crafting, and perfecting leather shoes, which can be shipped directly to the patron’s home
- Create a personalized aroma at the hands of a master perfumer during a perfume-making lesson in Florence
- Learn about the historic silk trade in the Lake Como region during visits to a silk factory and luxury shops that provide materials to famous fashion designers
- Delight in the bold flavors and production of Italian wines on a private tour of the majestic wine region of Barolo
- Take in the unparalleled beauty of Italian fashion with an exclusive tour of the Armani Silos in Milan, followed by a visit to the celebrated fashion district of Quadrilatero della Moda, accompanied by a personal shopper
- Indulge in the decadent pleasures of white truffles during a truffle hunt in the countryside of Alba, Piedmont
- Witness the illustrious history and the precision needed to craft the unique blend of engineering and design at the Ducati and Ferrari museums
- Discover the secrets of making decadent chocolates with one of the oldest artisan chocolate makers in Italy
- Taste the captivating flavors of Parma ham, balsamic vinegar, and Parmigiano-Reggiano cheese when discovering the renowned culinary region of Emilia Romagna
- Learn to make Venetian Carnival masks under the guidance of an artisan during an optional class
Detailed Description
Your exclusive Italy tour does more than just observe the historic machinations of the artisans who have shaped production across Europe. The development of machinery has only deepened the level of sophistication needed to complete handmade works of internationally renowned in the tradition of Italian artisan craftsmanship paying careful attention to intertwining beauty and function. Engage in the charm, passion, and splendor of the intricacies of Italian heritage involved in making different products by hand from start to finish to craft world-famous products. The exploration begins with your arrival at Malpensa Airport in Milan. A full day of fashionable discovery awaits you in the city known for its fashion-forward ideas. Follow your guide on a private tour of the Armani Silos, which represent more than 40 years of the iconic brand started by designer Giorgio Armani before venturing through the Fashion District with a personal shopper on Via Monte Napoleone, the most famous shopping street in Milan’s fashion district, to discover the newest chic, modern styles with classic designs.
Travel to the charming shores of Lake Como for a day as seamless as silk. The town of Como hosts one of the world’s most highly-sought silk trades, which host factories, stores, and a museum dedicated to the technique and material in Como and their evolution over time. Wander the factory grounds and spend time perusing the offerings in the factory shops before returning to Milan. Truffles are nearly synonymous with Italy, especially in the region of Piedmont. Delight in a half-day tour combing through the countryside of Alba on a guided hunt for white truffles. As the white truffle capital of the world, a lunch here highlights the delicacy and showcases the ways fresh truffles can accentuate flavors. The remainder of the day leads you through the Barolo wine region where you can sample the magnificent wines cultivated on family-owned vineyards.
Italy is known for its attention to the cuisine, paying special attention to simple yet captivating flavors with few regions better known for their culinary influence than Emilia Romagna. Visit a Parma ham farm to learn about the methods used to create the perfect prosciutto and follow the traditional process of crafting seductive balsamic vinegar. Indulge in the crumbly, grainy texture of Parmesan cheese after learning about the entire cheese-making process, from milking the cow to aging the wheel, and even cutting open the cheese properly for continual quality control.
While the Emilia Romagna region might best be known for its gastronomy, it is also home to Italy’s “Motor Valley,” the headquarters of prominent Italian racing brands such as Ferrari, Lamborghini, and Maserati. The exclusive luxury motorcycle brand Ducati allows you to witness the insight and artistry that engineers and designers use in shaping power, speed, and style. Explore the intricacies of Italian cuisine at Eataly, the theme park focused on the regional recipes and famous delicacies of the country, allowing visitors to view the process of crafting pasta, cheeses, and specialty dishes. Pasta lovers can even visit the Barilla Pasta Factory, the largest pasta factory in the world, and discover how the Italian staple is made as the scent of freshly made pasta surrounds them.
The region of Emilia Romagna also hosts the Ferrari Museum, in which you can roam through over 70 years of design while enjoying interactive exhibitions. When in Motor Valley, you have a variety of options to explore beyond just one luxury Italian racing brand. You could tear through a private race track in a Ferrari, visit the Pagani or Lamborghini museums, which also offer access to their respective factory floors, or you could choose to forgo spending time with Italy’s famous luxury cars to indulge in a private cooking class in which you will visit a local market and learn the traditional methods of crafting regional pasta, appetizers, and desserts.
Florence is a city of Renaissance beauty and medieval walls but still manages to a sense of its artisanal spirit, as demonstrated in the neighborhood of the Oltrarno, which means “beyond the Arno.” Follow your guide through the winding cobblestone streets on a city tour that reveals the leather stores and jewelers around the Ponte Vecchio and San Lorenzo districts. You could also explore the artisan shops of the Oltrarno before meeting with a master perfumer who will help you experiment and concoct your own personalized fragrance.
Continue your journey of interacting with artisanal masters by meeting jewelers who have shaped their own distinctive styles on the Ponte Vecchio. Traverse the galleries of the fashionable Ferragamo Museum, which displays the trends of the notable designer Salvatore Ferragamo, spanning from the 1920s to 1960. You will also spend time with an artisan shoemaker who works with patrons to design, shape, and construct a custom shoe to the guest’s specifications. On the way to Venice, you stop in the town of Arzignano, a well-known area for historical tanneries offering insight into the value of the traditional tannery process and how the methods have evolved over the centuries.
Venice hosts a multitude of islands within the eponymous lagoon, including the islands famous for the artisan crafts of glassblowing and hand embroidery, the islands of Murano and Burano. They contrast the greater island of Venice in their subtle, quiet charms emanating from the continued artworks that have become cultural staples over time. Take your time visiting the islands and participating in the demonstrations of the craft before returning to Venice with time to stroll over the iconic bridges arching over the canals.
Starting Price
$5,100 per person (excluding international flights)
Your Zicasso trip is fully customizable, and this sample itinerary is a starting place for your travel plans. Actual costs are dynamic, and your selection of accommodations and activities, your season of travel, and other such variables will bring this budget guideline up or down. Throughout your planning experience with your Zicasso specialist, your itinerary is designed around your budget. You can book your trip when you are satisfied with every detail. Planning your trip with a Zicasso travel specialist is a free service.
What's Included
- Accommodations
- In-country transportation
- Some or all activities and tours
- Expert trip planning
- 24x7 support during your trip
Your final trip cost will vary based on your selected accommodations, activities, meals, and other trip elements that you opt to include.
Verified Traveler Reviews
Based on 1238 reviews
I apologize for the delay in writing this review, but was very busy the last few months and wanted to dedicate the time it deserved. This review will address my wife and my trip to Italy from September 26, 2025, to October 6, 2025. Please feel free to share all or any portion of this review.
Trip Planning:
As a bucket-list event, I spent a great deal of time doing research, but would not have been able to put together the ideal vacation without the support of Zicasso and the travel company. Upon hearing my general interests, Zicasso provided two groups whom they thought would be able to plan and implement my trip. Both groups interviewed me and my wife about interests and price range, and then prepared an initial itinerary. Both groups would have done a fantastic job by their presentation, but it seemed I was slightly more in tune with the travel company and selected them. This proved to be a very wise choice, as the entire team at the travel company, particularly the travel specialists, were the absolute best and I would recommend their service without reservation. Fully responsive to my many questions before the trip, addressing all potential itinerary changes, and providing invaluable guidance throughout the entire process. Their response to inquiries while in the country was unbelievably prompt and thorough. At our request, the travel specialists made restaurant recommendations and reservations that were spot-on. I can’t say enough good things about these ladies.
Transportation and travel between locations:
Although not involved in the flights, the travel specialists provided great guidance concerning flights, trip insurance, and other logistics.
One key point that I fully expressed was that I did not want to flounder at the various transportation points and did not want to lug luggage in foreign areas on the way to and from lodging. The team took this to heart and provided me with either an escort or driver to and from every terminal. Everyone providing this task was friendly and provided information that made the travel much easier. Particularly valuable were our escorts, who adeptly negotiated our entrance and exit from Venice, and provided great insights into this historic city.
Venice:
Our hotel in Venice seemed to be right in the middle of everything, which allowed us to explore, and we have never had so much fun getting lost. At night, we opened our windows and fell off to sleep listening to nearby music; it was idyllic. The staff was professional and friendly. Breakfast was the best of all the hotels we stayed at in Italy.
The first full day in Venice, the travel company leveraged “skip the line” so we could make the very most of our time and is essential to any planning. Both guides were great and really good company. One guide’s knowledge of the Doge Palace really brought it to life for us. Another guide had a real insider’s view of Burano, as this was her family’s island. As private tours, we could go at our own pace, which we really liked. Probably the least enjoyable tour was the glass factory in Murano. We got the impression most of the tour beyond the initial exhibition was an attempt to sell their products. My wife succumbed and purchased a pair of earrings that broke the first time she wore them. Really disappointing, and I would advise you to spend more time in Burano.
Florence:
As with all the trains, the travel was very comfortable and we enjoyed watching the scenery. Our lodging in Florence was right on the Santa Maria square, superb for people watching. The staff was fine, nothing more. The hotel was near the world’s oldest pharmacy, famous as the world's oldest perfumery. Although there is a line to enter, it goes quickly and is historical, to say nothing of buying a scent more than 400 years old. I strongly recommend you go.
While knowledgeable, our tour guide for the Accademia and Uffizi Galleries was a little too technical for us, leaving us with the feeling that we were taking an art history class.
Dinner was based on the travel specialist's recommendation and it was delicious. A strong recommendation.
Day trip to Pisa:
The travel arrangements were perfect. The purpose of the trip was to take the obligatory picture holding up the tower—hokey, but we loved it.
The private cooking class with our instructor was a lot of fun. The view of the city from her window at sunset was beautiful. My wife and our instructor fell into a real rhythm cooking, and she was kind enough not to scoff at my ham-handed attempts. Her directions were simple enough for me to follow, theoretically. She followed up her lesson with an email containing detailed recipes. We have purchased all necessary utensils and are planning a pasta-making party soon. This was a fun change of pace.
Rome:
Our bed-and-breakfast in Rome was our least favorite lodging. Entry into the building was confusing and, as a B&B, the desk was not manned all the time, which made it difficult to secure a taxi early in the morning (we had to walk to a nearby hotel) or get assistance after 8pm or before 6am. When we came in, we attempted to coordinate laundry service with the person working the front desk, followed his instructions, but when we returned the next day, our dirty clothes were still where we were told to leave them. The initial response from the on-duty staff, who I believe was the owner, was that the individual was no longer an employee. Ultimately, the hotel comped and completed our laundry, which was nice. We would have preferred different lodging.
Our first afternoon, we took a four-hour golf cart tour, which was our favorite tour of the entire trip. Adding an extra hour to the traditional length and having only my wife and me allowed us to do everything we wanted to do. Our driver took us everywhere. He would drop us at the top of the Spanish Steps and meet us at the bottom, and would conveniently bring us closest to all other locations. I can’t believe how much we did in four hours. Our driver brought all these iconic sites to life with his marvelous insight and provided a great insider view of these monuments. This is a must-do for all first-time visitors to Rome. The only thing we were not able to do, due to no fault of our driver, was the Aventine Keyhole. When we got there in the afternoon, the line was 45 minutes and not a wise use of our time. If this is a strong interest, he recommends going early in the morning.
The travel specialists arranged tickets for the Papal general audience on Wednesday. Rising at sunrise was worth it to get the seats as close as we were able to secure. Most online sites suggest getting there an hour and a half before the start time, but I think that is much too late. I recommend you get there three to four hours ahead to get the best seats. The best seats are on the end near where the Pope drives by, ideally near an infant, and His Holiness will stop to personally bless these children. Facing the stage, the right side filled up quicker than the left side, so go directly to the left side of the audience. Being so close to the first American-born Pope was a memory I will never forget. His Holiness blesses all items in the audience's possession, so load up on rosary beads; they will make great Baptism and Communion gifts.
The afternoon was our first group tour at the Vatican Museums. It might be that we were spoiled with the previous private tours, but linking up with the group was chaotic and the quality of the tour was contingent on those in our group. Fortunately, all our groups were good, considerate, and friendly people. The main value was skipping the line for entrance. As with the Doge Palace, our guide was a little too academic and didn't really manage time well, potentially a victim of being in a group, but I would have rather spent more time in the Sistine Chapel and the Basilica. Taxis were extremely hard to get back to the hotel and I would arrange a ride if I were to do it again.
The Thursday tour of the Colosseum and Forum was also a group tour, but led by a guide who brought this ancient land to life. An archaeologist by trade, our guide seemed to know everything and also took a great picture.
The end of a very long but enjoyable day was another group tour of the catacombs and Santa Maria Maggiore. While the catacombs were the main attraction, the after-hours and behind-the-scenes access to Santa Maria Maggiore was an unexpected gem. Going through a second Holy Door, viewing the magnificent nighttime skyline from the roof, seeing the location of a relic from the baby Jesus’ manger, and being struck by the modesty of Bernini’s and Pope Francis’s tombs were all highlights. Unfortunately, taxis were again hard to come by.
Sorrento:
We took a train from Rome to Naples. While there was a national strike, it did not prove more than an inconvenience, no worse than New York City on a regular day. Our driver from Naples told us this simply provided us with a genuine Italian experience. I wish I could remember this driver’s name because he was the best of a very good group of drivers during this trip. En route to Sorrento, we stopped for a tour and meal at a winery and a private skip-the-line tour of Pompeii. We were so impressed with the quality of the winery that we made a large purchase of wines and olive oils that, thankfully, included free shipping.
During our drive to Sorrento, our driver took us through his hometown, which we really enjoyed. Going through the town, he pointed out the birthplace of Bruce Springsteen’s mother. Little did he know, we were from New Jersey and are HUGE Springsteen fans.
Our hotel in Sorrento was a nice place, close to the center of town. I would have preferred a hotel with a view of the coast.
On Saturday, we took a private tour up the coast. This was the most comfortable car I have ever ridden in, with heated and cooled seats, and a convenient icebox. The driver made clear he was at our disposal. The scenery was marvelous and it was a thrill to dip our toes in the Med. Our driver hooked us up with a restaurant on a cliff overlooking the water—beautiful and scrumptious.
Our last day was supposed to be the Gozzo tour of Capri, but was canceled due to weather. We refunded the canceled boat tour, but ate the driver and ferry fees. In hindsight, knowing this day was largely contingent on weather, I would have liked to have a contingency plan and would advise the travel company to plan this in the future.
Based on how smoothly things went, we will be contacting Zicasso to arrange a trip to Iceland and Ireland next fall, and hope they can refer a team as talented as this travel company.
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When we started planning our trip to Italy, I knew I wanted to work with a travel agent—specifically, someone who specialized in Italy and was based there. After reaching out to several agencies and reviewing their responses, we chose Zicasso and, more specifically, our travel agent. She is based in Milan and from my very first interaction with her, I knew we had made the right choice.
Our trip could not have been more perfect. Our agent put a lot of thought into every location and planned activity. At the outset, we had a few discussions with her about what we wanted from the trip and, after that, we were happy to leave most of the details in her capable hands. Our goal was to explore mid-to-northern Italy and everything—from the hotels and tours to the free time and transportation—was beautifully organized.
Our 11-night trip started in Milan and ended in Florence, with overnight stays in Milan (one night), Lake Como (three nights), Venice (three nights), and Florence (four nights). Initially, I was hesitant about staying at Lake Como for three nights, but our agent encouraged me to do a little research. I’m so glad she did, as it turned out to be incredible. We had more self-guided time at Lake Como, which was perfect as we adjusted to the time change. In Venice, our itinerary became more structured, but we still had plenty of time for our own explorations. By the time we reached Florence, we had activities and tours planned for every day, which was just what we wanted.
A highlight for my family was a full-day trip into Tuscany, where we visited San Gimignano, an organic vineyard in Chianti, and finished with a tour of Siena. Our day trip to Rome allowed us to see the main attractions and we concluded the journey with a tour of Florence and the Accademia Gallery. Every tour our agent arranged was spot on.
Throughout our trip, she was wonderfully communicative—always available when we had questions, but never intrusive. She even helped us with a couple of last-minute requests: booking a hotel in Milan for one night and arranging train tickets to Verona for an impromptu visit to Juliet’s balcony. Whenever we needed something, she was there.
When we return to explore the mid-to-southern part of Italy, there’s no question that we’ll be asking her to plan our trip again. I highly recommend her to anyone looking for a seamless, thoughtfully curated Italian adventure.
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This was my third customized trip with Zicasso. I previously worked with Zicasso to plan and take mother-daughter trips to Iceland and Croatia. They are the perfect company to help your dreams for a personally unique adventure come true!
This time, I traveled with my daughter, son, and daughter-in-law to Italy. My hope was for my daughter and son to see the towns where their great-grandfather and great-grandmother emigrated from in the Abruzzo region, in the towns of Roccamontepiano and Bugnara. My research had an address for where their great-grandfather was born. Our driver found the address and we took photos of us standing in front of the house, which could now be considered a real fixer-upper. Just the same, it was a moment never to be forgotten. Thank you to our driver and his wealth of information!
Our home base was in Pescara, where we enjoyed a walk on the beach, excellent local cuisine at a local restaurant, and seafood at another local restaurant. These were recommended by our local travel agent and were clearly favorites of the locals.
We had a wonderful tour in Chieti, an historic and cultural gem, with our guide. She too was a gem of a guide!
We then traveled to Venice, which was far less crowded with tourists than in the high season. Upon arrival, a private gondola ride during dusk and at sunset was a surreal way to be welcomed to this beautiful city.
The next day we had a magnificent tour of St. Mark's Basilica and Doge's Palace. Our guide was so engaging and knowledgeable, and eager to share ideas about other things to see while in Venice. We followed our tour with lunch at a historic restaurant, home to the invention of the Bellini. Yum! After lunch, we took the elevator to the top of the tower across from the basilica, with its spectacular panoramic view of the city and surrounding islands. Then our group splintered off—two of us did a Grand Canal boat ride and the other two headed to the isle of Murano to search for glass souvenir treasures.
Our next stop was Lake Como, with a one-hour unexpected stop in Verona. Thank you to our driver for suggesting the stop! Who knew there was a Roman arena and some to-die-for hot chocolate in Verona!
Then off to Lake Como. We had time before we could check in to our hotel, so we did a walkabout to acquaint ourselves with the city. We took a ride on the funicular for another delightful panoramic view and enjoyed cocktails while surveying the lake and city below. That evening, we traveled up into the mountains and had a marvelous meal at a mountain trattoria. We were just us and one other couple in the restaurant, and we watched the chef prepare our local food specialties from our table in front of the wood-burning fireplace. The mantel was adorned with trophies and photos of the local bocce teams over the decades. Again, if you want to travel for cibo delizioso, go to Italy!
The next day, we had a three-hour boat ride on Lake Como. Our skipper and guide made certain to point out and give some history on the villages dotting the coastline and the famous villas.
The following day we traveled north to Domaso for an afternoon at a family-run vineyard and restaurant with views of Lake Como and the Alps! Bellissimo! A family member gave us a wonderful tour of the history and the winemaking facility, as well as the many wines we sampled. We were treated to local charcuterie and ravioli that was made fresh while we were busy sampling. When we received the wine we ordered and shipped back home, they threw in extra gifts for us, with wishes for a Merry Christmas and Happy New Year!
Then we were off to Milan for a chance to try our luck at making our own pasta, sauces, and gelato at a cooking school. Our chef instructor guided us as we made tagliatelle with a pesto sauce and pumpkin ravioli with a cream sauce. Of course, there were wine pairings! He made certain our creations were delicious!
That evening, we donned our fancy apparel and headed to La Scala to take in the opera, "Così fan tutte." The modern take on the comedy was refreshing and the venue was a must-see!
The next day, we were met by our guide, who shared the history of the UNESCO site of Santa Maria delle Grazie and Leonardo da Vinci’s "Last Supper" with expertise and reverence, while keeping us engaged. She likewise inspired us as we toured the Duomo di Milano, San Maurizio al Monastero Maggiore, and the controversial Il Dito sculpture outside the city’s stock exchange.
That evening, we experienced a delightful meal at a Michelin-starred restaurant. The chef, from Naples, created and explained a never-to-be-forgotten bite-sized sampling plate highlighting the tastes of Naples on a plate shaped like the region, with its various borders.
Before leaving Milan, we had a tour of La Scala and its adjacent museum with our guide. She provided us with a history lesson that was quite interesting. That night, we dined at a local seafood restaurant, another treasure clearly favored by the locals. Our waiter was a gem and sent us off with the gift of a bottle of wine.
Our final stop was Turin. Once again, we divided—two of us visited the National Museum of Cinema and the panoramic lift housed in the museum. At the top, we gained a wonderful sense of the city,and the cinema museum was a fun surprise! Our other two toured the Juventus Museum and Stadium, and they thoroughly enjoyed their experience as well.
Our final day, we met our guide, who spent the entire day with us, with only a short break, beginning with a gourmet food tour of traditional Piedmont dishes. Along the way, she shared insights into the history and cultural significance of the foods. Later in the day, she guided us through the Royal Palace of Turin, including the Holy Shroud Chapel, Armory, and Museum. Once again, we were treated to a knowledgeable and entertaining guide.
We departed the next day, leaving with priceless memories of our Italy adventure.
Thank you so much to Zicasso’s travel agent. You helped make our trip come true with such care. Grazie mille!
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Our trip to Venice, Florence, Tuscany, Lake Como, and Milan was exceptionally well planned and executed by Zicasso's tour operator.
The transportation from one location to another was efficient, even when challenged by the high tides in Venice. Overall, the hotels selected were very good. The one in Montalcino was exceptional. Every guide was knowledgeable and professional. We appreciated their willingness to be flexible. Our driver for the ride to Como and back to Milan was personable and exceptional as well.
We really enjoyed the truffle hunting experience, the first wine tasting in Montepulciano, where we met the entire charming family, the cooking class in Bellagio with a chef who treated us like family, and the boat rides on Lake Como and to the islands in the lagoon of Venice. All of the dinner reservations were spot-on and when there was a slight misunderstanding regarding our wine tasting in Bellagio, where the staff at the hotel in Bellagio had no idea what had been arranged by our agency, this was quickly resolved by our guide through texts and emails with the agency.
The only aspect of the trip that could have been improved was day eight, when our activities, travel time, and late dinner reservation resulted in a late-night drive back to the villa. The hotel in Milan was difficult to find at first due to its location not being visible from the street. Once we found it and settled in, it was in an excellent location for our sightseeing. The gifts of sparkling wine at two of our stops was thoughtful and appreciated.
We thank our agent and the staff at the agency for a wonderful trip and would not hesitate to recommend the firm to our friends and family.
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My first solo trip was something I had dreamed about for years. I wanted it to be more than sightseeing. I wanted adventure, comfort, safety, and freedom without the stress of planning it all alone. Through Zicasso, I was connected to two specialists and Zicasso's travel consultant stood out immediately. She delivered an itinerary that gave me everything I asked for and more: maximum cities, maximum fun, and maximum value, all without compromise.
Before deciding, I researched and compared tours, packages, and individual prices online. The travel consultant’s proposal came out on top for value and content. While the other agent offered fewer cities and activities at a higher price, her plan was ambitious without being overwhelming. She booked my trains, arranged private transfers where needed, and selected boutique-style hotels that exceeded expectations. I was honestly surprised at how good they were. I stayed at hotels in Interlaken, Florence, and Sorrento. Each was clean, comfortable, and perfectly located for exploring. I had prepared myself for budget trade-offs, but instead, I found thoughtfully chosen hotels that balanced affordability with real quality.
Every document, train ticket, and activity confirmation was uploaded into the app. It became my lifeline throughout the trip, with every detail at my fingertips. The structure gave me confidence, while still leaving me free to explore.
Switzerland came first: Zurich, Lucerne, Interlaken, and Zermatt. Each city felt like stepping into a postcard. Interlaken gave me the adrenaline rush of skydiving, while Zermatt charmed me with its close-knit magic and alpine beauty. Italy unfolded with equal ease: Lake Como, Venice, Florence, Sorrento, Amalfi, and Rome. Every destination felt curated, yet natural, from gondola rides in Venice to boat tours on the Amalfi Coast.
What I loved most was the balance between structure and freedom. Pre-booked activities and restaurant reservations gave me a strong framework, but I could just as easily decide to spend an afternoon wandering Florence, eating gelato, or sitting in a piazza. The rhythm of the trip was perfect, structured enough to tick off bucket-list highlights, yet relaxed enough to feel like a real vacation.
Food was freestyle, but memorable. Highlights included a Japanese-Peruvian restaurant in Zurich with its elegant Japanese-Peruvian flavors, a different Japanese restaurant, a restaurant in Como with its modern fusion menu, an Indian restaurant for comforting classics, and international favorites like those in one of the restaurants in Rome. Between those meals and plenty of gelato and crepes, every stop added its own flavor to the journey.
As a solo traveler, safety mattered. I felt comfortable walking around in the evenings and was usually back in my hotel by 1am to stay rested for the next day. What really gave me peace of mind was the travel consultant’s constant support. Communication was fast and responsive. I never had to wait long for answers, whether through the app or email. There was a moment when I made a mistake with the trains and missed an activity. She immediately stepped in and worked to reschedule it or secure a refund that same day.
Earlier in the planning process, I also had a card issue due to an address error. Even though policy would not normally allow it, she and her team patiently waited until I received the refund before finalizing the booking, just weeks before my trip. That flexibility and care spoke volumes.
The difference was clear. She used my budget to its fullest potential, giving me more destinations, more experiences, and better hotels than the alternative option. She managed to combine the efficiency of a fully organized tour with the freedom of independent travel. Everything was planned, yet everything was still mine to shape.
This trip was everything I wanted: good food, beautiful views, safety, and absolute reliability. It was an organized journey with freestyle flexibility, which is exactly what solo travelers dream of. The travel consultant’s planning let me chase adventure while always knowing I had a safety net. Switzerland and Italy gave me memories I will never forget, but it was the behind-the-scenes planning that made it possible. If you want a trip that is your way, your budget, your pace, but without the endless hassle of managing it yourself, the travel consultant at this agency is the person who can make it happen. My first solo trip became my dream trip and that is the highest praise I can give.
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