Amazing Family Friendly Tour of New Zealand: Queenstown, Rotorua, Pauanui, Tairua, and More

What to expect on this itinerary
The Remarkables Mountains frame the South Island and reflect in the pristine waters of glacial lakes. Turquoise waves lap at gold sand beaches. Forests decorate the hills and valleys. You can hear the cultural songs of the Maori echoing from a long tradition. Your amazing family friendly tour of New Zealand through Queenstown, Rotorua, Pauanui, Tairua and more is tailored to provide family adventure and cultural discoveries. View the smoldering crater lake of a volcanic island and watch penguins dive into the frigid waters of a breathtaking fiord. The family will find exploration of land, air, and sea along the treasured landscape and heritage of New Zealand.
Customizable Itinerary
Garden Arrival
Christchurch is a city of rich cultural gardens that touch on the English heritage of New Zealand’s colonial past. The Avon River winds gently through the city, from Hagley Park to the cobble-paved streets of the city center. Botanic Gardens offer colorful blossoming flowers to antique stone buildings and art projects that have sprouted since the aftermath of the 2010 and 2011 earthquakes. Local are friendly and greet every new face with a wide smile. They embrace the innovation of the refurbished city and the excited visitors that come from around the world. The family arrives and your private transfer meets you at the airport. The city maintains a small town charm that makes you feel as though you have stepped into an English village instead of one of the largest cities in New Zealand. Magnificent snowcapped mountains dwarf the skyline and encompass the cityscape. The family marvels at the quaint character of the city and the stunning landscape that surrounds it.
What's Included:
Pristine Panoramas
Whitewashed Landscape
Endless Sounds
Speeding Up River
Legends of the People
Visions of the Simmering Land
Twin Harbors
A Cove and Cathedral
Wonders of the Water
Returning from the Waterfront
Trip Highlights
- Swim with dolphins and watch for whales in off the coast of Akaroa
- Fly to a volcanic island and touch down near the simmering crater
- Cruise along a glacial lake and touch an ancient glacier
- Tour the Dart River on a jet boat excursion
- Kayak the pristine waters around Cathedral Cove Marine Park
- Journey around the celebrated waters and landscape of Milford Sound
- Experience traditional Maori cuisine and dancing
Detailed Description
New Zealand is filled with majesty. From exhilarating activities to unparalleled landscapes, this 11-day journey will sweep the entire family away to the exceptional countryside and charming cities of both the North and South Island. Experience the spine-tingling haka performed by Maori warriors. Travel up the Dart River on a jetboat excursion. Witness the natural landscape featured in the imaginary world of Lord of the Rings. Whales swim offshore and glaciers tower over the hillsides. New Zealand will enchant you and provide endless adventure for the entire family.
Arrive in the Garden City of Christchurch at the start of your New Zealand vacation and settle into the friendly environment and refurbished cityscape. Alpine peaks line the horizon and punters journey down the meandering river in the city center. Explore the nearby seaside town of Akaroa. The fishing village character blends with its French heritage to create a unique and delicate atmosphere. Cruise through the harbor and swim with the local playful Hector’s Dolphins. Mount Cook Village is an alpine area bordered by glacier lakes and panoramic views. Journey across tranquil waters on a guided boat excursion to view the glacial walls up close.
Venture south of Queenstown to Fiordland National Park and step aboard a boat for a full day exploration of Milford Sound. See the towering mountains and vibrant wildlife. Step aboard a jetboat and speed upriver for a magnificent view of snowcapped mountaintops and ancient beech forest. The location was also used as a setting in the Lord of the Rings movies. A quick flight, arranged by one of Zicasso's New Zealand tour operators will take you to Rotorua, the cultural capital of the country, located on the North Island. The family will get acquainted with the local customs of the Maori tribes, dining on a traditional meal and participating in the cultural songs, including the famed war dance.
Tour over the volcanic landscape around the city and White Island located off the Pacific coast. Relax in the seaside twin cities of Pauanui and Tairua. Visit the beaches and kayak in the Cathedral Cove Marine Park to visit the hard to reach corners of the precious landscape. Venture to Auckland, the largest city in New Zealand. Kelly Tarlton’s Sea Life Aquarium provides a view into the arctic and subaquatic world. The family will explore the far reaches of the country discover the exceptional and ineffable splendor of natural beauty and human-made charm.
Starting Price
$4,500 per person (excluding international flights)
Your Zicasso trip is fully customizable, and this sample itinerary is a starting place for your travel plans. Actual costs are dynamic, and your selection of accommodations and activities, your season of travel, and other such variables will bring this budget guideline up or down. Throughout your planning experience with your Zicasso specialist, your itinerary is designed around your budget. You can book your trip when you are satisfied with every detail. Planning your trip with a Zicasso travel specialist is a free service.
What's Included
- Accommodations
- In-country transportation
- Some or all activities and tours
- Expert trip planning
- 24x7 support during your trip
Your final trip cost will vary based on your selected accommodations, activities, meals, and other trip elements that you opt to include.
Verified Traveler Reviews
Based on 92 reviews
Overall, my recent trip to New Zealand, organized by this travel agency, had some truly unforgettable highlights. The agent's hotel picks were consistently great, perfectly suiting my preferences.
Most Enjoyable/Memorable Parts: The most memorable parts of the journey included an incredible experience seeing the Akaroa dolphins, delightful vineyard stays, and a breathtaking helicopter tour that showcased the stunning landscapes. Touring the incredibly beautiful country was a constant joy. Even though we had to reschedule, Milford Sound was absolutely spectacular. Paroa Bay and Lindis were lovely places to stay, and their staff were incredibly attentive. The hotel and our stay in Christchurch were wonderful surprises; we wished we had spent another night there and one less night in Queenstown. All of our drivers were great, and we had the best time with them, especially our drivers in Christchurch – I would highly recommend keeping that company for future bookings.
Areas for Improvement / Things I Noticed: Compared to other agents I've used with Zicasso, there was a noticeable lack of personalized touches. Usually, there would be a welcome letter or a fun gesture upon arrival, and little notes at different locations highlighting the travel agent's favorite spots or things not to miss.
A significant point of friction was the communication, or rather, the lack thereof. There was no WhatsApp group for the group to communicate once we arrived in the country. There was a complete lack of proactive communication from the ground team; I only heard from them if I reached out with a problem. Typically, there's a "welcome to the country, here's our WhatsApp chat in case you need anything" message, with the team constantly monitoring it.
I also found myself having to check in for flights and activities myself. This has always been confirmed and taken care of by the agent in my previous experiences, with updates provided via WhatsApp or email.
The mandatory app download was also problematic. The app itself wasn't great as it didn't allow for back-and-forth messaging and lacked quick-link calling, forcing me to copy and paste numbers when I needed to contact the tour operator. It was also frustrating that I couldn't add my own bookings or places I wanted to check out, meaning I constantly had to switch between apps.
Finally, there was a booking discrepancy in Christchurch. After I specifically asked to confirm the correct number of people, and the team assured me the correct number was confirmed, the penguin tour operator stated only three people were booked. I had to instruct them to contact the booking agent directly to sort it out.
Things We Would Have Avoided: Staying in Queenstown was a bit of a disappointment as it felt overly touristy. Even though the hotel had a shuttle, its location was quite far from everything, making it inconvenient.
Despite these points, the trip provided many fantastic experiences and showcased the agent's ability to select excellent accommodations and plan exciting activities.
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It was great working with Zicasso's travel specialist, and the traveling was great, getting around to all the places. Below are the events that were cancelled on us due to the weather:
Tranz Alpine train ride - Scenic Plus to Greymouth, staying in the Rainforest Retreat, Franz Josef Twin Glacier, Kayak, and walk tour, Milford Sound/Fjordland. That's not the travel specialist's fault, but I would never go to New Zealand in October, ever again. All the roads were closed, and we ended up taking a taxi cab from Christchurch to Queenstown, and that was a rough trip due to the high winds. We should have started in Australia instead of starting in Aukland, New Zealand. That's from my experience.
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We had an escorted tour to New Zealand with a big tour company, but wanted to add on a few days at the end without the tour company. So I contacted Zicasso, who we have used for African safaris. They set us up with our trip planners. From half a world away, I could have booked the three hotels and rental car myself, but I wanted the expertise and back-up of somebody right there in New Zealand in case of problems. And I am glad we did. Our agent was always available by phone or email to answer questions. We picked up the rental car at Queenstown airport, then had two nights at Mount Cook Village, with spectacular vistas of the Southern Alps, then two nights at Wānaka, another of the scenic spots of the South Island. We met our agent at the tour office on our way out of town. Then, the last night was in Queenstown.
The trouble started the next afternoon while waiting for our flight home from Queenstown airport. All flights were canceled that afternoon due to heavy wind shear. They booked us for the next day. Hundreds of people were scrambling to get hotel rooms, like we were. We just could not find anything on our own and were thinking we would have to sleep in the bushes, since the airport closed at night. But then I called our agent and, within a few minutes, she had us booked in one of the last available rooms in Queenstown. This is what I meant by “back-up in case of problems.” I am very glad we went with Zicasso’s tour company and will use them if we go back to New Zealand.
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We just got back from a most enjoyable trip to New Zealand, planned by Zicasso's travel agent and her company. She understood what we were trying to cover during this trip and planned the excursions/activities, hotels, and transportation very well.
We started in Queensland and, after Milford Sound, worked our way north through Mount Cook, Christchurch, Rotorua, and Auckland. The company planned each day, with the travel times and activities woven well with appropriate meal times and rest breaks. The guides and pick-ups at each location were prompt and well-informed, and we always knew what to expect at each step of our trip.
We had a couple of issues, one with a day trip for wine tasting and another with the quality of one of the hotels, but our agent responded quickly with a solution.
It was a memorable trip; a fun, enjoyable, and educational introduction to New Zealand, and we would heartily recommend them to anyone planning a trip to New Zealand.
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Zicasso’s trip planner did an excellent job. Communication and the quality of the experiences were everything we'd expected and more, especially in New Zealand. The accommodations were first rate; the highlight was the lodge in Queenstown. The guides and drivers were professional and knowledgeable, especially those in Queenstown and Auckland. We loved the dedicated website for reference, as well as the detailed booklet and maps for both countries.
For future itineraries, I would add another day in Queenstown and a full day in Christchurch. If days were limited, I would recommend one less day in Auckland and/or skipping the drive/train from Franz Josef.
The only complication was the day we spent 10 hours going to and coming from Milford Sound. I recommend doing Milford Sound by plane/helicopter from Queenstown, which would also permit seeing the glaciers/southern alps from the air. The only things we missed were the zoo in Auckland and the Blue Mountain day tour in Sydney. Next trip!
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