Family Trip Planner

What a wonderful trip! I can't say enough good things about Zicasso’s travel specialist and his team. From the initial planning, which was well curated and well communicated, to responding to any of the changes we needed because of flight timings to finalizing everything, the trip was really a seamless and extremely comfortable experience.

We spent 11 full days in Tanzania and at no time did we feel like we were "on our own." This was especially important because we were traveling with our 12- and 14-year-old kids, and needed to make sure everything went smoothly. But from the moment we landed in Arusha to the moment we left Zanzibar, we really didn't have to think about logistics.

On top of that, the guides who were arranged were knowledgeable, affable, answered all our questions as we went on game drives, and were great. And the accommodations the travel specialist and his team selected in Arusha, Lake Manyara, the Ngorongoro Crater, the Serengeti, and Zanzibar were uniformly excellent.

Finally, we decided on this once-in-a-lifetime trip to celebrate a couple of milestone birthdays and a wedding anniversary. The travel specialist and team made sure our hotels knew this. In the Ngorongoro Crater and in the Serengeti, both the lodges we stayed at held special celebrations for us, which were quite touching.

As you can tell, we loved our trip and all the experiences it brought us. Thank you!

My first solo trip was something I had dreamed about for years. I wanted it to be more than sightseeing. I wanted adventure, comfort, safety, and freedom without the stress of planning it all alone. Through Zicasso, I was connected to two specialists and Zicasso's travel consultant stood out immediately. She delivered an itinerary that gave me everything I asked for and more: maximum cities, maximum fun, and maximum value, all without compromise.

Before deciding, I researched and compared tours, packages, and individual prices online. The travel consultant’s proposal came out on top for value and content. While the other agent offered fewer cities and activities at a higher price, her plan was ambitious without being overwhelming. She booked my trains, arranged private transfers where needed, and selected boutique-style hotels that exceeded expectations. I was honestly surprised at how good they were. I stayed at hotels in Interlaken, Florence, and Sorrento. Each was clean, comfortable, and perfectly located for exploring. I had prepared myself for budget trade-offs, but instead, I found thoughtfully chosen hotels that balanced affordability with real quality.

Every document, train ticket, and activity confirmation was uploaded into the app. It became my lifeline throughout the trip, with every detail at my fingertips. The structure gave me confidence, while still leaving me free to explore.

Switzerland came first: Zurich, Lucerne, Interlaken, and Zermatt. Each city felt like stepping into a postcard. Interlaken gave me the adrenaline rush of skydiving, while Zermatt charmed me with its close-knit magic and alpine beauty. Italy unfolded with equal ease: Lake Como, Venice, Florence, Sorrento, Amalfi, and Rome. Every destination felt curated, yet natural, from gondola rides in Venice to boat tours on the Amalfi Coast.

What I loved most was the balance between structure and freedom. Pre-booked activities and restaurant reservations gave me a strong framework, but I could just as easily decide to spend an afternoon wandering Florence, eating gelato, or sitting in a piazza. The rhythm of the trip was perfect, structured enough to tick off bucket-list highlights, yet relaxed enough to feel like a real vacation.

Food was freestyle, but memorable. Highlights included a Japanese-Peruvian restaurant in Zurich with its elegant Japanese-Peruvian flavors, a different Japanese restaurant, a restaurant in Como with its modern fusion menu, an Indian restaurant for comforting classics, and international favorites like those in one of the restaurants in Rome. Between those meals and plenty of gelato and crepes, every stop added its own flavor to the journey.

As a solo traveler, safety mattered. I felt comfortable walking around in the evenings and was usually back in my hotel by 1am to stay rested for the next day. What really gave me peace of mind was the travel consultant’s constant support. Communication was fast and responsive. I never had to wait long for answers, whether through the app or email. There was a moment when I made a mistake with the trains and missed an activity. She immediately stepped in and worked to reschedule it or secure a refund that same day.

Earlier in the planning process, I also had a card issue due to an address error. Even though policy would not normally allow it, she and her team patiently waited until I received the refund before finalizing the booking, just weeks before my trip. That flexibility and care spoke volumes.

The difference was clear. She used my budget to its fullest potential, giving me more destinations, more experiences, and better hotels than the alternative option. She managed to combine the efficiency of a fully organized tour with the freedom of independent travel. Everything was planned, yet everything was still mine to shape.

This trip was everything I wanted: good food, beautiful views, safety, and absolute reliability. It was an organized journey with freestyle flexibility, which is exactly what solo travelers dream of. The travel consultant’s planning let me chase adventure while always knowing I had a safety net. Switzerland and Italy gave me memories I will never forget, but it was the behind-the-scenes planning that made it possible. If you want a trip that is your way, your budget, your pace, but without the endless hassle of managing it yourself, the travel consultant at this agency is the person who can make it happen. My first solo trip became my dream trip and that is the highest praise I can give.

Zicasso's travel specialist and her team planned an absolutely outstanding 16-day trip for me and my family. We visited Tokyo, Ghibli Park (near Nagoya), Kanazawa, Kyoto (with day trips to Nara and Osaka), and then wrapped things up with two nights at a beautiful and luxurious ryokan in Hakone.

Communication leading up to the trip was clear and efficient, and whenever we had a question during the trip, we were able to get quick answers from our travel company's rep in Japan.

I would absolutely book another trip with this company.

Communication with our Zicasso travel team was fantastic. They were very responsive to all questions and calmed any concerns we had.

We were met at the airport by our travel agent, who was our guide for the week. He was amazing! He ensured we had the best experience possible – we traveled and explored on our schedule, making sure we saw all the animals and sights we wanted to see.

The Serengeti was everything I imagined it would be. The plains were alive with all kinds of animals, and watching the cheetahs, lions, and leopards hunting was magical. We didn’t see them catch anything, but it was still fantastic to see them in action.

We were there during a drought, so the Great Migration hadn't started yet, but it started raining and we saw thousands of animals gathering to start their long trek. It was a beautiful sight.

Our agent did his best to ensure we saw the Big Five – elephant, leopard, buffalo, lion, and rhino, and we managed to see four of them on our first day out in the Serengeti. We had to wait until the last day in the Ngorongoro Crater to see a rhino, but it was worth the wait.

It was the best vacation I have ever had and our travel agent was a big reason why.

Thank you to our travel team!

Zicasso's travel agents planned every small and big detail of our trip to Nairobi, Maasai Mara, Serengeti, and Ngorongoro. They suggested a perfect time. Because of this, we were able to witness the Great Wildebeest Migration, including the Mara River crossing. The guides were very knowledgeable. The pick-up and drop-off service from airports at each place was excellent. Our overall trip was great!

A number of items on the itinerary were not provided. We did not go to the puppet museum. The food tour was poor. We did not stop at a town on the Amalfi Coast. The hotels were nice.