Test Guide February

It was a great pleasure working with Zicasso's tour agency. Our travel designer and her staff were attentive to the kind of trip we wanted and planned a great itinerary. The hotels, restaurants, and drivers were all top-notch. For us, the acid test was the quality of the guides, and they excelled there as well. We would happily have them plan another trip for us.

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I highly recommend Zicasso and my travel agent. She was very knowledgeable about Greece. She was very patient and helpful at every turn along the way. I booked my trip for May, but in February, Santorini had a number of earthquakes and I thought I would not be able to go, but my agent kept me up to date and informed, and was very truthful about everything that was going on. This kept me at ease and I was able to enjoy my time in Santorini, as I did in Athens and Crete.

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Our Zicasso travel specialist was tremendously helpful in planning and coordinating our 10-day family trip to Croatia.  Planning started in February and we traveled in May. After explaining that our trip was to discover our family history in Croatia and noting a special connection that we had with the country, she immediately focused on how to make the trip a truly special journey for us. She ensured we had the appropriate guides for each of the cities we visited and ensured our tours were tailored to our needs and interests. The hotels were all excellent and the transportation arrangements were well-coordinated and comfortable. 

Our agent also made sure to highlight places of interest and restaurants that would accommodate our dietary requirements. She was accessible to us throughout the entire trip and regularly checked in and communicated with us. When we had an issue with a lost passport, she went above and beyond the call, working with the hotel and transportation provider to help us locate it, as well as providing contact information for the US Embassy.

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I recently had the pleasure of traveling with a Zicasso tour company and I was thoroughly impressed by how seamlessly everything was handled from start to finish. Their level of organization was outstanding—every element of the itinerary was clearly communicated in advance and all logistics were executed without a hitch.

What truly stood out was their attention to detail. From tailored experiences to local insights, it was clear they go the extra mile to ensure a smooth and enjoyable journey.

The entire experience felt effortless on my end, which is a testament to the behind-the-scenes effort and expertise of their team. I would highly recommend this travel company to anyone looking for a stress-free, well-curated travel experience.

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Zicasso’s tour company did an outstanding job of planning our trip to Turkey, a trip which included everything we wanted to see in this amazing country. 

The hotels were lovely, very clean, and situated in areas that made it very easy to get around, whether with our guide or on our own. 

However, what really made the trip so special were the guides chosen by our travel agent. Each guide was extremely knowledgeable and licensed, only after extensive education and testing.  Our agent made sure our in-country flights were taken care of, tipping was included, so we did not have to worry about that, and all local tours were arranged. Finally, he was in contact with us as needed via WhatsApp to ensure things were going smoothly. I would not hesitate to recommend his travel company to anyone looking to explore this part of the world!

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This was my third time using Zicasso and, as expected, my experience was of the highest quality. Our agent was fantastic. He listened to what we wanted and arranged it for us. He had excellent suggestions and used only guides and drivers who were professional, friendly, well-versed in the area and history, on time, and fun to be with. Our hotels were all first class, our domestic flights were well thought out, and our activities were adventures we will always remember. 

But the real test of a high-end, trustworthy agency is when something does go wrong and they are there for you. We booked all of our hotels and paid in full through our agency well in advance. Thirty minutes before we were due to arrive at one of the hotels (after a three-and-a-half-hour car ride and a 30-minute water taxi), we were waiting for the boat from the hotel to arrive for us and found out the hotel would not be accepting guests. Our agency had a new hotel for us, even nicer than the original hotel, within 20 minutes. They arranged for our transportation and rearranged all of our other activities. This new hotel was more expensive than ours and our agency automatically covered the cost, saying it was their responsibility. These are the type of agencies Zicasso hooks you up with. I totally recommend using Zicasso for all of your travel adventures.

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