Prestige & Passion of Italy Tour: The Italian Racing Tradition

Thanks for helping me organize my family (of 10 with diverse age from 15 to 63) trip to Italy, from Dec 17 to Dec 31. Whilst different member of my family have different expectation and requirement, I would like to comment you and your team on having planned an excellent trip that not only met each and everyone's interest and expectation but truly exceeded it.

Your planning have brought us to the lovely cities of Parma, Modena, Florence, Orvieto, Civita Di Bagnoregio, Naples, Rome, Venice, Cortina d'Amprezzo and back to our starting point Milan. Throughout the trip, we have a well balance itinerary that covered

- beautiful churches such as the Duomo in Milan, Rome, Florence,

- archeological site like Pompeii, Colosseum, Roman Forum, Pantheon, Pisa, Verona (learning more about romeo and Juliet)

- great local eating places (recommended by the guides you chose)

- lovely country side and unique sight in San Gimignano, Civita Di Bagnoregio, Orvieto, Lake Como,

- great gallery likes Uffizi, Academia

- Interesting activity such as Snow Mobile excursion in Cortina, Learning Cooking 

- Shopping activities

With so much, yet your team immaculate planning never have us rushing from sight to sight, we were both able to enjoy and learn as much as we can of each sight and at times added more activities.

The team of guides you chose, have truly turn stone and history into exciting stories that the provided the group deeper understanding of the sights we visited and saw. Really like to thank each on of them like our guides in Florence, Pisa, San Gimignano, Orvieto and Civita Di Bagnoregio, Naples and Pompeii, Rome, Verona, Venice and Milan.

But most importantly, thank you for getting our driver, he truly ensure our comfort whilst driving steadily through jams on our way to Naple and snow storm on our way to Cortina d Amprezzo and also took very good care of us ensuring we know what to do where we have no guides and leaving us clear instruction when we needed help. He is truly a wonder.

I will definitely tell my friends heading to Italy about this company.... A wonderfully great experience.

Overall we would rate both at 4.5 stars. We had very limited time, total of 6 days which we spent in Rome, Bologna/Florence, and Venice. The tour company was great, very patient, knowledgeable, and helped us create a very custom tour and allowed us to maximize our enjoyment. The staff, whether back office planners or tour guides and drivers, were always knowledgeable and kind. When we ran late or had to make last minute adjustments, everyone always made us feel comfortable.

We also were able to split up the family for different activities on the trip and combined our own bookings with the agency's bookings. The agency was very accommodating in working with us and our preferences.

The only reason the agency didn't get 5 stars, was related to some attention to details: they didn't check our lunch restaurant selections were open despite promising to do so, and especially after we had an issue the first day, we didn't expect on our final day to have the same issue. We were also assured that allergy information was passed onto all booked restaurants, but none of the restaurants seem to have that, not sure if that was a failing of the restaurants or the booking agents. 

We experienced only minor issues, overall top class and really helped make our trip superb.

Absolutely superb holiday, amazing memories for our family - Thank you to our travel company & Zicasso.

Everything went as planned from the itinerary; from hotel bookings with your train tickets, & activity vouchers on arrival, guided tours, guides were professional, passionate about their areas & tours were just fantastic & not least the drivers that took us from A to B on sometimes lengthy commutes.  

Activity options are worth really thinking about with regards to what it is exactly you wish to experience on a given holiday; the choice can be overwhelming & so for our family, whilst the main tourist destinations were obvious choices to visit, which we did whilst in all destinations Venice, Florence, Roma, Bologna & Milan yet we felt we chose a few additional tours that would suit our passions; Murano glass factory, cooking school in Florence, hot air balloon ride (over Chianti hills, just a spectacular experience with a very professional company), Modena & Parma area for the cheese, balsamic vinegar & ham tours that were extremely interesting & of course the tasting - very well orchestrated tours, excellent.  Milan was too short a visit but at the very least we had a few hours with a guide, as planned, who was wonderful & if in Milan the Scala Theatre is an absolute must see...!!

We would without question use Zicasso on our next trip as the knowledge & expertise delivers a stress-free, organised, professional service along with an agent a phone call away & regular communication to make sure the client is happy & all going to plan!

Grazie mille 

Ciao

Francesca S.

My family of 6  (Michigan, USA) made a once in a lifetime trip to Italy in June 2018.

We worked with this travel agent as recommended by Zicasso, for 9 months starting in August 2017 in order to customize a trip for us to privately see the all the places we wished to see in June 2018. Our travel agent was very responsive and accommodating in working within a budget and the planning process. He provided alternatives to choose from when suggesting accommodation’s and activities. We ended up with 2 fabulous weeks touring the entire country, stopping for private tours (yes…just the 6 of us) in the following cities.

Pompeii - Amalfi Coast - Island of Capri - Naples - Rome - Assisi - Cascia - Florence - Siena - Pisa - Bologna - Verona - Venice

We were greeted at the airports and personally escorted throughout the arrival and departure process which was invaluable when you do not speak/read or comprehend Italian. Our agent set up private transportation with English speaking drivers, within and in between each city, for our family which made our experience with the local culture and communities that much more rich. The travel guides in each city were very well selected and highly educated. They took their time giving us fun facts as well as historical information about their city and its traditions. They were also accommodating with all of our requests for bathroom or food breaks, recommendations to local restaurants and additional activities. Our overnight hotel accommodations were extremely luxurious and we felt very lucky to be treated so special. Each hotel offered complimentary breakfast so we were able to start each day with excitement and full stomachs.

We would highly recommend this travel agent to schedule anyone’s tour in the beautiful county of Italy.

We found this travel company wonderful.

All the cities were great

Great Restaurants. Amazing locations and tours.

Excellent hotels. Our favorites Piccolo Giardino in Taormina, Acqua dell'Arte in Catania, and Casato Licitra in Ragusa. Great service.

Loved our days on the beaches.

They were very helpful for the complete trip.