Poland Travel Agents & Reviews

Before contacting Zicasso, we had specific cities/sights we wanted to visit in central Europe. After contacting Zicasso, our travel agent was referred to us. During our initial conversation, he listened very carefully to what we had in mind, asked questions, and offered suggestions. He always responded timely to my texts/emails. Together, we created a 30-day itinerary visiting Budapest, Vienna, Salzburg, Český Krumlov, and Prague, which included several day trips to other cities/towns in the areas.

The accommodations in each location were comfortable, perfectly located, and had the amenities we specifically requested.

The guides arranged by our agent for all our private tours were very good. It was also nice that he was available by text/phone call throughout the entire trip.

We had an outstanding adventure! This was our third Zicasso trip – a complex, two-week vacation with six people, ourselves, adult children and their significant others across Germany and Austria. We had many standard (wine tasting, castle touring) and non-standard (canyoning, via ferratas) requests, and Zicasso’s travel company did an amazing job of connecting us with incredible tour guides.

The key for me, and what really helps me come back to Zicasso again and again, is "connecting the dots". Our travel company perfectly set up all of our logistics and travel arrangements. On one occasion, things were not quite perfect and they quickly remedied the issue. In addition, they quickly received our feedback during the trip and gave suggestions and/or alternative plans. The adventure was amazing!

We were extremely happy with this trip. Everything happened as and when it was supposed to. We had multiple drivers providing multiple transfers, and everyone showed up as expected and on time. We had mostly great guides and enjoyed our planned excursions. Both the US-based trip planner and the local contact in Italy were extremely helpful and promptly responded to any questions.