Zicasso Travel Guide - Information on How Zicasso Works

Pre-wedding Honeymoon: Hamilton Island. Silky Oaks Lodge. Daintree Rainforest. Port Douglas. Cairns. Kuranda. Uluru and Kata Tjuta. Blue Mountains. Sydney.Our pre-wedding honeymoon was absolutely amazing! It was very enjoyable and flawless. Zicasso's travel plan for us was perfect. Our agent's knowledge of the country and her suggestions made in the planning of this trip made the transition to each place easy. She was so helpful and accommodating. One of the days during our trip, it was suppose to rain and we had an outdoor tour schedule that day. Less than 24 hours before a scheduled tour, at our request, she switched our tour with one of our free days. As a result, we were able to enjoy our tour, rain free. She was absolutely amazing, I feel as if she were with us throughout the entire trip.

Locations Visited: Venice, Verona, Florence, San Gimignano, Siena, Pienze, Rome, Pompeii, Positano

My husband and I planned this trip for our 10-year anniversary. I’m a person with high expectation and this travel agency exceeded all my expectations. The entire trip was dream.

We opted for personalized tours and transport for 95% of our trip. All of our drivers were wonderful. They arrived on time and made sure we made it to all of our destinations without issue. They had the contact information for the tour guides we were meeting. Upon arrival to our first hotel, a local cell phone and gift were given to us. Having the iPhone during our trip made any needed communication with our agent and his team a breeze. In addition, we used the phone apps for navigation throughout the cities we visited. We made a last-minute request for an additional private transport, and our agent was able to make it happen. We greatly appreciated their customer service.

We participated in a several unique experiences while in Italy. We went truffle hunting in Pienza, which was amazing. After, we were served a meal that highlighted truffles and the cheeses made locally. In addition, we did a cooking day in Rome. This was a private cooking class where we made pasta, several sauces, and appetizers. The one disappointment is that we never received the recipes from the chef (we were told by the chef that they would be emailed to us). However, this is a knock on the chef and not our travel agent. Once the class was done, we were served a meal in a private garden area. Lastly, we did a food walking tour in Rome. This was an amazing way to find local cuisine that we wouldn’t have known about otherwise. A wonderful experience.

All of our tour guides were excellent. They were knowledgeable, friendly, and familiar with the cities. We had one guide that really went into the details and reasons for expressions in the art. We didn’t care for that, but we didn’t specify that ahead of time or to the guide. It was wonderful seeing her excitement and passion for all of the amazing working works of art and sculpture that we saw.

Overall, I would highly recommend this travel agent and his team if you are traveling to Italy!! You will not be disappointed. We gave him our wish list of activities, accommodation preferences, etc. ahead of time and he made sure we got them all! Thank you for such a wonderful and memorable trip. If we are able to return to Italy, you will be hearing from us.

The travel company was OK. The drivers were always there. The hotels were nice and in good locations, generally. We had guides in three cities. One of the guides was really terrific. The other two were knowledgable but didn't talk to my daughter (14 years old) with whom I was traveling and one of them was very difficult to understand because of her strong accent so we learn much those two days. We had agreed on some things we wanted to do in two of the cities and the travel company said they would include them in the tours but didn't. We had a few food-focused activities set up. Gelato making was excellent. A day in the market and cooking was just OK - the facilities were really nice but the food actually wasn't particularly good. The one bad activity was truffle hunting which didn't correspond at all to what the itinerary said it was and it was really just wine tasting which wasn't an ideal day for a 14 year old. In any event, I would not work with this company again. I would have been better off just using tripadvisor and booking the trip on my own.

We had a terrific trip to Portugal visiting Porto, Lisbon, and the surrounding areas. This travel company specializes in Portugal and was very responsive to both our budget parameters as well as to our unique interests in food, art, and culture. 

Everything from the lodgings to the tours to the guides and drivers was extremely professional. We stayed in the cities and did day trips in Porto to the Douro valley and in Lisbon to Sintra, Cascais, and to an organic farm on the outskirts of the city. Each outing was well planned making optimal use of our time. We didn't need to think about ground transportation or timing and our travel planner even allowed for sufficient free time so that we could explore the cities on our own.

Our visit was slightly complicated by requirements for EU proof of vaccination (as opposed to CDC vaccination documentation). However, nothing was insurmountable and our travel planner facilitated testing appointments for our return to the USA (72 hours in advance was required).