10-Day Argentina Adventure: Fly-Fishing, Kayaking and More

I would highly recommend this agency to anyone going to Argentina. We spent 12 days in Buenos Aires, Patagonia (El Calafate) and Iquazu (both Argentine and Brazilian sides). The agency rep was consistently highly responsive via email and phone during the planning. She made changes as I learned more about the options and then had to make a lot of last minute changes due the domestic airlines changing their schedules a month before the trip. They booked fantastic private guides for us. Every transfer and private car/guide showed up exactly on time.

This agency also had an emergency line in Argentina that we could call for any reason. The on call team was able to track down the driver who drove us to the EZE airport after he had already driven back to the city, and got him to return to the airport with my daughter's ring that she left in the back seat! Amazing service. Nothing to do with this agency, but be aware that domestic air travel in Argentina is not very organized. You can't book your seat assignments until 36 hrs in advance of the flight, and the agent can't do it for you. And boarding is like herding cattle. Other than that, traveling in Argentina was bliss!

 We made with the travel company a fantastic family trip to Patagonia, Chile & Argentina, from Dec 21st to Jan 3d, the 6 of us. Torres del Paine, El Calafate, Ushuaia, Buenos Aires ... a dream turned true thanks to the travel company.

Based on the contacts offered through Zicasso, we choosed quickly the travel company thanks to the reactivity of the travel planner who took care of the trip from day 1. Her knowledge of the region, her choice of hotels, activities, her ability to coordinate the differents steps of the program in a very busy period of the year made the difference. Through emails and a few calls we determined the ideal trip fitting with our requirements :top class hotels and locations, a lot of trekkings, visits, activities organized... 

Execution was perfect. Even when part of the family coming from the USA side was stopped one night in Miami for weather conditions she organized the first unexpected stop in Santiago with a tour of the town in a few hours delay ! During the whole 12 days trip,everything was perfectly coordinated : we had in hands all the key numbers of the different providers, reservations were all in place, rooms were what we ordered, pick ups were on time, description of the activities was accurate. Not one single even small problem. This is a 100/100.

And what we know as travellers is that reliability of the organization makes all the difference between dream and nightmare. So we warmly recommand the travel company as a travel agency and first class service and the travel planner for her affordability and professionalism.

 So, for all the family a wonderful memory and perfect service obtained from the travel company, thanks to Zicasso. And as we are regular and very demanding travelers all around the world, this is a real  recommandation ! 

In January 2018, my wife, Jeff and Peggy (longtime friends) and I discovered that we were independently considering a trip to Patagonia.  We decided to travel together and combine the sites each wanted to see into a single trip.  I learned of Zicasso from a friend at work and reached out to you on line.  I was then contacted by our travel planner of this travel company. From the beginning, our travel planner was a Godsend.  First, she listened to our wish list and offered helpful and inciteful comments and recommendations.  Although I had visited Patagonia around Esquel in Argentina we had never visited Chile or father south in Argentina.   Our travel planner helped us put together a trip that gave us plenty of time to enjoy our stays in our primary destinations of Torres del Pine, El Calafate and El Chalten.  We had enough time to enjoy Santiago, Valparaiso and Vina Del Mar but were quickly on our way to Patagonia.

Our travel planner had arranged transfers between all of our locations.  Having traveled all over the world, I was amazed to find our drivers waiting at the airports for us, our tours drivers arriving on time, our transfer drivers arriving on schedule.  Everything went off flawlessly.  Our guides on board spoke very good English.  In El Calafate, Jeff and I went flyfishing for two days.  Our guide, Federico, was great and also spoke very good English.  Despite challenging conditions because of wind and rain, we each caught nice fish and even ended up being the focus of a French TV crew that was doing a tourism piece on Patagonia.  I can't tell you how they edited the filming, but we mentioned our travel planner, this tour company and Zicasso in our interviews.

Our accommodations were exceptional, especially the hotel in Patagonia.  Jeff and Peggy have traveled the world as have we and never enjoyed our stays at any hotel as much as we did at this hotel.  Our travel planner had told us this would be a highlight of our trip and it certainly was.  The food and service was First Class in all respects.  Our guide at this hotel, Stephanie, became our favorite from the first hike and we requested her everyday thereafter.  In Buenos Aires, we stayed at a hotel which was a wonderful location in Palermo. 

The bottom line is this was truly the tip of a lifetime.  While Zicasso and this travel company certainly have earned our respect and gratitude, it was our travel planner that made it all possible and made it all work.  She is a dedicated and passionate representative of your companies, Patagonia and Buenos Aires.  I plan to work with her on future trips and have already recommended going through your companies and requesting our travel planner for thier trips to South America.