Kid-Friendly Argentina Vacation: Waterfalls & City Lights

We visited 6 different places. In Argentina, Buenos Aires, Bariloche in Patagonia, then Mendoza including a day trip to Aconcagua.  Then Iguazu falls, both the Argentinian and Brazilian side of the Falls.  In Brazil, Rio and a jungle lodge on the Rio Negro (Amazon) 3 hours outside of Manaus.   Our travel specialist at this South America travel agency spent a lot of time with me organizing the trip, picking hotels, deciding on activities.  We had a good mix of planned activities and free time.  The private guides and tours that our agency arranged for us were great.  Our agent was always available if we had any issues or questions - very responsive and helpful.  I would absolutely recommend this company for a South American trip.

I don't think we got the best agent for what could've been an amazing family trip. We traveled with our children (9yrs & 13yrs old) throughout Argentina over the past Xmas holiday season - Buenos Aires-Ushuaia-Calafate-Bariloche-Iguazu-Buenos Aires. I have a keen interest in travel and hotels and knew pretty much what I wanted from this trip but thought I would engage this travel agency through Zucasso to help with the itinerary. They seemed to be engaged in the planning process but once on location, things didn't run as smooth / didn't  make a lot of sense. A lot of the local experiences were not well thought out or the local suppliers were not great which was a tax on our high expectations for a fun family trip in Argentina moreover that for the price, we had pretty high expectations. Our schedule was fairly busy - 5 locations and 6 domestic flights and our travel agency was supposed to book the best local excursions suitable for a family and arrange transfers. We were somewhat disappointed that a lot of the trips weren't what we wanted - e.g. we had a day out to Ushuaia steppes it's a boat trip to the penguin island but turned out the trip we were on couldn't land on the island as the company wasn't licensed - instead we were booked on a 3hr trek through a rough marshland and terrain hardly suitable for children. Also, in Calafate, we were booked on a completely unessential trip to the Upsala glacier (which we couldn't see close anyway) involving 3hrs crowded ferryboat trip each way to estancia Cristina (where there isn't much to see/do) while it was perfectly fine to just do the one day trip to the Perito Moreno glacier which is a great day out with fantastic view and easy transfer. Finally, at Iguazu falls, we staid on the Brazillian side (at a great place) but for some bizarre reason, our travel agency thought it was a good idea to put us on a day trip to the Argentinian side involving two border crossings (as a bonus our driver got stopped by the police due to irregular documentation and we had to get a random taxi after an hour in the heat) - while it was perfectly fine to stay the two days at the hotel we stayed at and see the falls from there which actually had the best views! Luckily, parts of our trip went well as we were well looked after at the hotels in Buenos Aires and Bariloche - great properties with professional service. Nevertheless, we never felt like we get much out of our travel agent and at times it felt the opposite. It's disappointing as the company's manager seemed like a nice man who knows his stuff professionally. Maybe he wasn't engaged or his people responsible for our itinerary didn't deliver but it just didn't work for us. I am not sure what kind of standards Zicasso requires from its partners but I feel a bit conned to have chosen this agent in a market with so much competition and choice.

Argentina is an amazing country and we had a fantastic time! The travel agent from Zicasso's travel company helped curate a trip that checked all the boxes of what we enjoy about travel. The history, neighborhoods, and dancing we experienced in Buenos Aires were fascinating. The dining experience at the restaurant near Plaza Serrano was top-notch. The scenic beauty we observed in Bariloche was inspiring, and the thrills and views of Iguazú Falls we experienced and witnessed were simply amazing.

Highlights included the Glaciar Castaño Overo hike with the guides (they were great people and we really enjoyed their company; we would highly recommend them). The views from Cerro Campanario in Bariloche. The jet-boat ride and helicopter tour at Iguazú will leave lasting memories imprinted on my brain. It was just a stellar experience that no one should miss when coming to the area. The lunch and olive oil tasting on our wine tour was a delight and unique from any wine tour we’ve ever done.

All around, it was a great trip that went pretty smoothly from start to finish. We are grateful to the travel specialist for putting it all together (hotels, excursions, internal flights, transfers, etc.) so all we had to do was show up and enjoy.

We had Zicasso's travel agency arrange a day touring Buenos Aires and two days in Iguazú Park. They did a fabulous job. Everything was very organized and communicated clearly, well in advance. The ability to reach them via e-mail and WhatsApp was perfect. The guides were prompt and knowledgeable. We saw lots of wildlife by the falls and enjoyed a very relaxing stay. Highly recommended!

We were very hesitant to use an online travel agency that we had no familiarity with but went ahead and hired this travel company located In Buenos Aries. The proprietor picked us up at the airport and drove us to our Airbnb with a stop to change money. The 8 day tour was fantastic and the price was reasonable.  We saw Iguazu Falls, Bariloche and El Calafate in Patagonia.  We saw the best of each place, waterfalls, the seven lakes, several boat trips, the Perita Merino and Uppsala Glaciers with fully guided tours and time between outings to spend time in the towns. He arranged all hotels, transfers, guided tours and air travel to each destination and a ferry ride to Uruguay which is no easy task. The hotels were great, especially the hotel in Bariloche which was a bit outside of town but turned out had the best restaurant in town. When we complained about our hotel in Calafate he stepped up to the plate and immediately transferred us to a better hotel. Whenever we had a question or problem our travel planner always responded quickly and solved it. We had a six hour delay from El Calafate to Buenos Aires which meant missing our ferry to Colonia and losing our prepaid non refundable hotel. Not his fault but again he helped us rearrange our schedule and reserved a wonderful hotel a block away from the ferry to Uruguay the next morning. We will definitely employ this travel company for our next trip. Our travel planner is originally from Ireland so communication was always perfect.  

We just returned from an awesome tour of Argentina. Lucas, at our travel agency listened to our interests and worked with us to develop and refine a detailed itinerary that worked extremely well for us. We spent 19 days touring the country and everything went flawlessly. We started in Buenos Aires (1 night), traveled south to El Calafate (3 nights), then to Iguazu Falls (2 nights). Leaving Iguazu, we flew to Salta where we toured the Jujuy region, with a two night stay in Purmamarca and two nights in Salta. From Salta we went to Mendoza (3 nights), then Bariloche (3 nights), and back to complete our tour in Buenos Aires (2 nights). Our trip was a perfect mix of culture, food and nature. Our guides were outstanding in every destination; even the drivers were engaging. Lucas monitored our travels through correspondence with the tour guides to make sure our accommodations and needs were being met. Lucas certainly paid attention to every detail of the trip, to make our adventure the most enjoyable. He was very professional and always quick to respond to any text or question we had during the planning stage and while in country. We were pleased to have the opportunity to meet Lucas in person during our stay in Buenos Aires which made the trip even more personal.