Eight-Day Exclusive Journey of Heritage, Scenery, & Cuisine in Italy's Emilia-Romagna

Our trip was very well planned. All the guides we had were very good. Three of them were outstanding. Our guides in Ravenna and Bologna, Cinque Terre and Lake Como were outstanding. We had wonderful tours of a prosciutto factory and a Parmesan factory.

All of our hotels were great.

We had several drivers and they were all very good.

Our Zicasso travel agent made reservations for us at a couple of restaurants she recommended and they were both great choices. We can't say enough good things about the job she did for us.

We did a lot of research on tour groups and travel companies, and are so pleased we chose Zicasso and their specialized Italy team. They organized every detail of transportation, first-class hotels, and cut-the-line attraction visits with extremely knowledgeable local guides.

We ran into some minor interruptions due to protests and our team quickly navigated around them with their in-country specialists. We felt we saw the best of each location, with additional free time to explore other local things like food, shopping, etc. These folks know their stuff and we will look to use them in the future.

My first solo trip was something I had dreamed about for years. I wanted it to be more than sightseeing. I wanted adventure, comfort, safety, and freedom without the stress of planning it all alone. Through Zicasso, I was connected to two specialists and Zicasso's travel consultant stood out immediately. She delivered an itinerary that gave me everything I asked for and more: maximum cities, maximum fun, and maximum value, all without compromise.

Before deciding, I researched and compared tours, packages, and individual prices online. The travel consultant’s proposal came out on top for value and content. While the other agent offered fewer cities and activities at a higher price, her plan was ambitious without being overwhelming. She booked my trains, arranged private transfers where needed, and selected boutique-style hotels that exceeded expectations. I was honestly surprised at how good they were. I stayed at hotels in Interlaken, Florence, and Sorrento. Each was clean, comfortable, and perfectly located for exploring. I had prepared myself for budget trade-offs, but instead, I found thoughtfully chosen hotels that balanced affordability with real quality.

Every document, train ticket, and activity confirmation was uploaded into the app. It became my lifeline throughout the trip, with every detail at my fingertips. The structure gave me confidence, while still leaving me free to explore.

Switzerland came first: Zurich, Lucerne, Interlaken, and Zermatt. Each city felt like stepping into a postcard. Interlaken gave me the adrenaline rush of skydiving, while Zermatt charmed me with its close-knit magic and alpine beauty. Italy unfolded with equal ease: Lake Como, Venice, Florence, Sorrento, Amalfi, and Rome. Every destination felt curated, yet natural, from gondola rides in Venice to boat tours on the Amalfi Coast.

What I loved most was the balance between structure and freedom. Pre-booked activities and restaurant reservations gave me a strong framework, but I could just as easily decide to spend an afternoon wandering Florence, eating gelato, or sitting in a piazza. The rhythm of the trip was perfect, structured enough to tick off bucket-list highlights, yet relaxed enough to feel like a real vacation.

Food was freestyle, but memorable. Highlights included a Japanese-Peruvian restaurant in Zurich with its elegant Japanese-Peruvian flavors, a different Japanese restaurant, a restaurant in Como with its modern fusion menu, an Indian restaurant for comforting classics, and international favorites like those in one of the restaurants in Rome. Between those meals and plenty of gelato and crepes, every stop added its own flavor to the journey.

As a solo traveler, safety mattered. I felt comfortable walking around in the evenings and was usually back in my hotel by 1am to stay rested for the next day. What really gave me peace of mind was the travel consultant’s constant support. Communication was fast and responsive. I never had to wait long for answers, whether through the app or email. There was a moment when I made a mistake with the trains and missed an activity. She immediately stepped in and worked to reschedule it or secure a refund that same day.

Earlier in the planning process, I also had a card issue due to an address error. Even though policy would not normally allow it, she and her team patiently waited until I received the refund before finalizing the booking, just weeks before my trip. That flexibility and care spoke volumes.

The difference was clear. She used my budget to its fullest potential, giving me more destinations, more experiences, and better hotels than the alternative option. She managed to combine the efficiency of a fully organized tour with the freedom of independent travel. Everything was planned, yet everything was still mine to shape.

This trip was everything I wanted: good food, beautiful views, safety, and absolute reliability. It was an organized journey with freestyle flexibility, which is exactly what solo travelers dream of. The travel consultant’s planning let me chase adventure while always knowing I had a safety net. Switzerland and Italy gave me memories I will never forget, but it was the behind-the-scenes planning that made it possible. If you want a trip that is your way, your budget, your pace, but without the endless hassle of managing it yourself, the travel consultant at this agency is the person who can make it happen. My first solo trip became my dream trip and that is the highest praise I can give.

Our trip was fantastic. The Zicasso tour company did a wonderful job setting up our trip navigating five Italian cities. The recommendations for hotels and dining were excellent. Their local guides and drivers for exploring the cities and sites were very knowledgeable and were key in getting the most out of our trip. I highly recommend this company to anyone interested in travel to Italy. It was an awesome trip.

The hotels were lacking. We loved hotel #1 and the town, and were let down after that, more and more. We also specifically told them we did not enjoy history and somehow ended up on a 3-hour history tour of Parma. They made renting a car and driving seem like a super easy, convenient way of transportation, but we found it to be the opposite. Honestly, overall felt the trip lacked a lot of planning on their part for the money we paid.