Dazzling Japan Tour of Cityscapes and Cultural Hallmarks

We had a wonderful experience from start to finish and I recommend them highly. The tour designer from the tour company provided us with a fantastic itinerary that hit everything we were hoping to see and do - from guided tours through Tokyo and Kyoto, to views of Mt. Fuji and hot springs in Hakone, to fabulous meals and cultural experiences. Our detailed itinerary, rail passes, and pocket wifi made it very easy for us to navigate through Japan and all of our accommodations were great. 

My wife and I chose this agent and his company because he had spent 14 years living in Japan.  He is also fluent in Japanese.  We felt that he had the right combination of being an American who also was attuned to the culture and rhythm of Japan.  We had been to Japan twice before – Kyoto for two weeks together; my wife, Kyoto for three weeks when my she attended a course on Japanese gardens, and I, ten days in Tokyo for work.  This tour took us from Osaka (Kansei) to Hiroshima and back to Kyoto in 17 days.

We are experienced travelers who have driven around Europe, taken river cruises, and a few escorted tours to SE Asia, Russia, and India.  Although we had taken trains before, we were surprised and curious how a trip entirely structured around trains and mass transit would fair.  We also had only three of seventeen days with guides – one day in Osaka, and two days with our homestay host.

Here is what stood out.  First, the guides – their spoken English was excellent.  They were well informed and flexible. Our guide for Osaka met us when we deplaned at Kansei Airport.  She immediately got us the official JR rail passes and reserved seats on trains that could have been crowded given that we were in the Fall (leaf peeping) high season.  She then gave us a detailed itinerary of where we would be each day and what trains to take with the exact times of each train and the corresponding departing and arrival stations.  If you have any trepidation about train travel in Japan – lay them to rest.  Not only does Japan have the most efficient and cleanest rail travel (we have been on many European rail lines), the trains run exactly on time.  So, one can easily find which train to take by looking at the schedule board at each station.  The signs (almost 98% of the time) are in both Japanese and English.  We found that if you missed one train, another would arrive in a few minutes going to the same destination.  Almost every station has escalators and elevators.

Our homestay host gave a very texture feel for rural Japan.  Her village indeed has only 300 people.  We walked around the village and a broader surrounding area that encompassed farmland, a working grain elevator, the village park and recreation area.  We also went to the larger town to enjoy her local ramen shop, the grocery store where I found these marble-sized ume that I loved the previous time we were in Japan, a second-hand store, and the next day to an antique shop.  What a contrast from the usual portrayal of Japanese squeezing on subway cars (we had that experience during Osaka rush hour).  We would recommend that everyone if they have the time, take the option of two days at a home stay. 

Second, the places were stayed.  We kept commenting that it seemed like we had the best room in the house and our hotels/ryokans were well located.  The western styled hotels were top of the line – the hotel in Osaka was right above the Namba station (the Nanka rail and three subway lines); the hotel in Takamatsu was a block from the main railroad station; the hotel in Hiroshima was within 400 meters of the Peace Memorial Building; and the Kyoto hotel was above Kyoto Station.  The ryokans had the old-world charm.  In three of them, we were in our own separate building.  In another, we were in the corner room with own bath overlooking the valley; however, we also opted to take the funicular to the onsen by the river.  We were in awe with the dining in the ryokans; beautiful presentation with Michelin-star quality taste. 

Third, our agent was a good listener.  After proposing an initial route, he fine-tuned it based upon feedback that we gave him.  Whenever I sent an email, he responded within 24 hours.  When I asked for advice, he gave his opinion. His recommendation for us to book the home-stay was spot on.  Thanks to this agent and his company – highly recommended!

I've been to Japan five times over the last 15 years for business so this trip was for a purely personal adventure.  

Traveling to countries where english is not a first language, I've relied on travel tours. Although no one in my social circle had used (you) Zicasso, I found their process, reviews and speed of contact...positive and quick.  

My on-line profile was turned over to this to develop my itinerary for Japan. They booked hotel stays in Osaka, Kyoto and Hakone (ryokan) along with travel to same points plus Naoshima. In addition, they provided the bare essentials of an IOC for domestic train travel and a cell phone for local calls along with one day tours of three cities, one home stay in Kameoka, cycling tour in Kyoto and a pickup for my arriving flight in Osaka. With my familiarity of Tokyo and having family/friends there, I booked this last leg of my trip along with my flights.  

I shared my wish list and interests with my travel agent who convinced me that he had the expertise to develop an itinerary that a more seasoned traveler to Japan would enjoy. And with an $8000 price tag, I had high expectations for a trip customized and curated for my specific interests and taste level.  

My travel agent and his team were friendly, pleasant and informative however the level of experience that the company provided didn't meet my expectations rather it was more appropriate for a new traveler to Japan.