Hidden Islands of Thailand Tour: 14 Days Off the Beaten Path

Small tropical island with sand beach near Koh Yao Noi, Thailand

What to expect on this itinerary

On this exclusive 2-week island-hopping journey, you will travel to exquisite resorts located on castaway shores and cherish the impeccable spotlights of natural wonder and culture that abound from this island paradise. Thailand’s islands are adored for their powdery sands, crystalline seas, and limestone cliffs. Among the garden of coveted, tropical destinations are a collection of rarely visited isles that make for a fabulous off-the-beaten-path escape.

Countries Visited

Thailand

Places Visited

Phuket, Koh Racha Yai, Koh Jum, Ko Mook, Trang, Koh Tao, Koh Samui, Similan Islands

Suggested Duration

14 Days

Customizable Itinerary

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Day 1 - 2

Phuket – Cruise on a Royal Ship

Upon your arrival, Phuket’s beaches will reveal their beauty, and after you have been provided with time to check-in to your accommodation, you will be transferred to Freedom Beach. Freedom Beach does not often have many visitors, so you should have most of the beach to yourself to relax under the palm trees. On day two, you will rise to the sweltering Thai sun, which will glisten through the tiny gaps in your blinds and invite you on an adventure. Today, you will transfer to a nearby pier, where you will board a Thai junk boat and transfer to Phang Nga Bay. Your exemplary tour of Phang Nga Bay will conclude with a visit of Wat Suwan Khuha, which is a temple within a majestic cave that features dimly-lit chambers and a golden statue of Buddha.

What's Included:

Tour
Accommodation
Transfer
Dinner, Lunch, Breakfast
Day 3

Phuket – Tour the Similan Islands

Day 4

Koh Racha Yai – Snorkel in Coral Reefs

Day 5

Koh Racha Yai – The Island’s Fishing Culture

Day 6

Koh Racha Yai – Scuba Dive with Marine Life

Day 7

Koh Jum – Attune to the Island Lifestyle

Day 8

Koh Jum – Speedboat Tour of Secluded Shores

Day 9

Ko Mook – Premier Thai Spa Therapy

Day 10

Ko Mook – Hat Chao Mai National Park

Day 11 - 12

Koh Tao – Slow-Paced Living

Day 13 - 14

Koh Samui – Architecture and Beaches

Trip Highlights

  • Relax on Phuket’s finest beaches and cruise on a traditional junk boat to the limestone islands of Phang Nga Bay
  • Breeze across the Andaman Sea on an exclusive speedboat tour of the fabled Similan Islands
  • Witness marine life that lives among the coral reefs of Koh Racha Yai on a privately guided snorkeling tour
  • Immerse yourself in Thailand’s humble fishing culture with a guided tour of Koh Racha Yai’s most coveted fishing spots
  • Dive into the depths of the Andaman Sea on an expertly led scuba diving tour of reefs that are teeming with marine life
  • Traverse the staggering island of Koh Jum to reveal its whimsical wildlife before gliding across canals that weave through mangroves on kayaks
  • Explore the tropical charm of Koh Jum’s neighboring islands and pristine beaches during an island-hopping excursion
  • Discover the alluring countryside and luscious jungle backdrops that fringe Hat Chao Mai National Park on a guided tour
  • Luxuriate on the pearl-white beaches of Koh Tao and immerse yourself in the exotic culinary culture and talented performance scene
  • Uncover the age-old charm of Koh Samui’s endearing districts as you tour the dynamic streets and their venerated architectural highlights

Detailed Description

Situated on the crest of Panwa stands an esteemed 5-star resort, which will mark the beginning of your off-the-beaten-path island-hopping vacation in Thailand. Although Phuket is a popular destination that many flock to year-round, it will serve as an idyllic starting point for you to settle in to the local culture before continuing to less frequented isles across Thailand. Your stay in Phuket will lead you to the pristine shores of Freedom Beach for an afternoon of tranquility under the tropical sun, and the following day, you will explore the dramatic limestone cliffs of Phang Nga Bay and the incredible cave-dwelling Buddhist sculptures that can be found among this garden of islands. One final cruise near Phuket will reveal the unspoiled beauty of the Similan archipelago, and you will glide across the glassy water to fabled beaches that flank its greenery.

On the immaculate stretches of sand that circle the coastline of Koh Racha Yai, you will delight in tropical bliss and a peaceful ambiance that blankets the landscape. A few days on Koh Racha Yai will provide you with boundless sightseeing spoils from snorkeling and diving encounters with marine life to immersive tours through the luscious foliage to witness the region’s flora and fauna. Each evening, you will indulge in the succulent flavors of Koh Racha Yai’s famous seafood cuisine in addition to embracing the authentic culinary scene of the market, which will be bursting with cultural character. Your tour will continue to Koh Jum after you have had a few moments of leisure amid the boundless beaches and seascapes in Koh Racha Yai. Koh Jum is a far-flung island that few have the pleasure to visit, and you will luxuriate on its sunny shoreline in the repose of an elite resort. You will have the afternoon to discover the wilderness, and you will be led to the narrow canals that connect the intricate mangroves before partaking in a guided speedboat tour to Koh Jum’s fascinating islands. Today will aim to spotlight the incredible charm that emanates from each unique ecosystem and their reverberating cultural highlights.

Ko Mook is another rarely visited island poised in the Andaman Sea. Sadly, it will be the last island on this side of Thailand that you visit during your island-hopping excursion. During your stay, you will have the opportunity to absorb the slow-paced lifestyle and learn more about the history of the island’s diverse habitats. Here, you will be able to wallow in the serenity of celebrated crescent bays in addition to touring a few venerated heritage sites that are littered across the mainland city of Trang. The following day, you will transfer to an airport on the mainland, where you will board a private jet bound for Koh Tao, which is an idyllic island situated near the renowned Koh Samui. The final stretch of your trip will be dedicated to unwinding in style with first-class amenities and mesmerizing sights. The islands will reveal subtle cultural traditions that may not have been present elsewhere, such as the unique performances showcased by talented local individuals and the unique flavors of the local dishes. By the end of your vacation, your island-hopping adventure will have presented you with a wealth of cherishable moments within an environment that beckons to be explored once again.

Starting Price

$3,300 per person (excluding international flights)

Your Zicasso trip is fully customizable, and this sample itinerary is a starting place for your travel plans. Actual costs are dynamic, and your selection of accommodations and activities, your season of travel, and other such variables will bring this budget guideline up or down. Throughout your planning experience with your Zicasso specialist, your itinerary is designed around your budget. You can book your trip when you are satisfied with every detail. Planning your trip with a Zicasso travel specialist is a free service.

What's Included

The starting price is based on travel during the low season for a minimum of two travelers staying in shared 3-star accommodations. Please inquire for a custom trip quote based on your travel preferences and travel dates.

4.8

Verified Traveler Reviews

Based on 267 reviews

Travel Review: Cambodia & Thailand, Bangkok, Siem Reap, Chiang Mai, Phuket, Biking, Temples, Villages

Below is a brief summary of our 2018-2019 family trip to Thailand and Cambodia.  Each year on Christmas we pick a new place to explore and spend time together.  As the kids get older and we see them less often, Trish and I really look forward to sharing these quality experiences with them.  

Christmas is high season for SE Asia and so we knew there would be crowds.  We are a very active family and prefer that most of our activities include getting out and moving, exploring and adventuring.  We prefer to have a private adventure with a knowledgeable guide, rather than a group tour where there is a need to cater to the least active of the group.  With that caveat, here is the report:

Day 1 – Arrival into Bangkok

 

The lines at Immigration in Thailand can take over an hour to get processed, we paid for a Fast Track service which was well worth it.  After 24 hours of travel, the last thing you want to do is wait in an extended queue.  A guide with our name placard met us as we got off the plane and led us directly to the immigration officer with no wait, and then immediately to the baggage claim.  VIP service indeed. 

We arrived late in the afternoon and went directly to the hotel where we had Two Bedroom Suite and a Grand Deluxe Room for the six of us.  Highly recommend the hotel.  Great service, city views, comfortable beds, and an amazing breakfast buffet.

Day 2 –Bangkok Biking

 

Most of us woke really early (the effects of jetlag) and I went for a 5:30 AM run in Lumphini Park.  I was shocked to see hundreds of joggers out getting their morning exercise, running circles around a 1.5 km loop surrounding the park.  It was impressive.

 

At 8:30 AM we were taken from the hotel to our private tour of the city and countryside on bicycles.  Our guide, Aon, spent a few minutes getting to know us, and we were off.  The traffic on the streets of Bangkok is madness.  Motorcycles, tuk-tuks, autos, buses, and pedestrians all vying for a finite amount of tarmac.  Add seven bicycles to the mix and the scene is comical with the weaving and bobbing of bodies and machines.  Miraculously, we survived thanks in large part to Aon’s deft guidance.

 

First stop was the Farmer’s Market.  The hustle and bustle of commerce were fun to see.  Every type of fresh produce was available, as was live, dying, or butchered livestock and fishes.  Not a place for the animal lovers and the smell was a bit horrific as the day’s juices covered the concrete streets.

Leaving the market, we boarded longtail boats with our bikes, crossed the Chao Prava river, and biked country trails which were elevated above the jungle floor.  We had a good Thai meal at a local restaurant, returned to the boats and biked back.

 

Highly recommend this tour company.  Ohn was delightful, knowledgeable, and a charismatic hostess- She got the most family votes for the best guide of the trip.

 

We stayed at the hotel the second night.

 

Day 3 – Travel to Chiang Mai

We were picked up for our short flight to Chiang Mai, which is an hour flight north on Bangkok.  Upon arrival, we were met by our guide for the day, Nancy.  The itinerary was seeing the Thai temples of Wat Chedi Luang, Wat Pra Sing, and Wat Prathat Doi Suthep.  Lots of ornate buildings, old architecture, tons of Buddhas, history, and symbolism.  At every stop, there were street food stalls and local merchants catering to the crowds.  We found the coveted “elephant pants” for Bridget and Camdyn and a pretty neat high-end jade store where Trish picked out a belated birthday necklace.

 

By the end of the day, we had seen our fair share of Thai temples and were dropped off at a beautiful resort for the night.  The resort was cottage style with cabana rooms that were nestled next to pools that weaved throughout the resort.  The service here was also excellent- less refined than the last hotel but more genuine.  Most of the breakfasts and dinners during our stay in Chaing Mai were here, as the hotel was a bit remote from downtown.

 

Day 4 – Elephants!

 

The next day we were picked up and taken to the Elephant Sanctuary.  We spent the morning feeding them sugar cane, bananas, and protein balls for dessert.   We learned about their lifestyles and behaviors and Gavin, Tegan and Camdyn ended the afternoon joining them in the mud for a good scrub down.  The ability to interact directly with the animals in their natural habitat was a real treat.  They truly are amazing creatures – big and beautiful.  One of them was pregnant and we could see the baby move like some wild alien in her belly.

We returned to the hotel, where everyone got a massage- except for me.  I went for a run.

That night, Tegan, Bridget and I went to the Sunday Night Street Market. Absolute mayhem, which was part of the fun.  Part food market, part street fair, part circus, all in an open air and festive environment, the play was humming!  There were times when it was hard to push through the crowds as space was defined by all of the merchant stalls that lined the streets.  We ate, shopped and people watched.  It was a fun evening.

Day 5 – Ah, Nature? 

Nancy was once again our host for the day and she and her driver picked us up for what I thought would be a great hike up some mountain where we could stretch our legs and enjoy some wild.  After all, it was described as “one of the most fertile troves of natural treasure in Chiang Mai, DoiIntanon National Park. The invigorating mountain air, the fresh, cool climate, makes it a rejuvenating break from the city.”  We did get to Doi Inthanon, Thailand’s tallest peak at 2,565 meters, but it was slow-go as it was December 31and half of Chaing Mai had the same idea.  Once at the top, the destination was a street food market and a couple of .5 km loops through the forest.  And it was swarming with bodies.  We actually couldn’t get off the hill fast enough.

 

We stopped briefly at the Twin Chedi - built by the Thai Airforce to honor King Bhumibol and Queen Sirikit, and at the summit - the shrine of Chao Inthawitchayanon, the former prince of Chiang Mai.

 

On the way back, we stopped at the impressive Wachiratharn Waterfall which was probably the best part of the day, as we were left to explore it on our own and we were able to climb to the top where the crowds preferred to remain below.

 

We’d skip this day again.  Even without the crowds, the trip didn’t warrant the time.

 

Back to the resort.

 

Day 6 – Travel to Phuket

After a private shuttle and a quick two-hour flight south, we landed in Phuket.  Phuket is an island province of Thailand known for its beautiful beaches and iconic pinnacle rock islands off its coast.  We had Googled pictures of the resort online and were excited to be right on the beach in a resort with many pools and water slides for Camdyn- The Centara Grand Resort. Upon arriving, however, we were dropped off at the Centara Karon Resort- a third rate sister facility which was a 5-10 minute walk to the beach and which overlooked a crowded and unkempt street.  Rooms were extremely dated, plumbing questionable, service and attitudes were poor.  It was such a contrast to what we had experienced in the first two locations that I thought that it must be a mistake.  There were two "Centara" hotels close to each other.  The issue turned out to be the word GRAND in our itinerary, which despite also having the word Karon in it, would show up as the nice beachfront property when we Googled it when previewing the itinerary.  The "Karon" had no Grand it it’s name and we now know why.

I placed a call to our trip planner at the travel company to try and remedy it.  To his credit, he found a place an hour north, but that would cost us another $3,200.  We were told that it was a four-bedroom house on the beach.  We booked it- not willing to spend more than the single night at the “Karon”. 

Day 7 – More Phuket

 

We arrived the next morning to the four-bedroom house with its own pool as part of the resort.  It wasn’t “on the beach” as there was another house between it and the sand, but it wasn’t far and the facilities were so much better.

The beaches in Phuket are gorgeous- clear water, blond sand, and almost empty, but the waves (at least in the two places where we stayed) are small or non-existent and any swimming exposed you to painful (but not debilitating) jellyfish stings.  So unless your idea of fun is laying on the beach, there wasn’t a lot to do.

Day 8 – Island Exploring, Kayaking, Swimming- Phuket area

We were excited to explore the islands today as the trip thus far was at a slower pace than we are used to.  We were to “explore, kayak and swim in the area of Phga Nga Bay and James Bond Island”.   

We were dropped off at the boat harbor to join the canoeing company for our tour.  After waiting for everyone to arrive (how many people are on this trip!?!), we were divided into four groups of around 40-50 and herded onto four boats.  Honestly, sardines have more room than we did on the boat.  Fortunately, there was no smoking allowed while on the boat, so all of the chain smokers who previously puffed away while waiting to board didn’t expose us to their toxins while on the water.

“Explore” consisted of landing on a small island, walking it and viewing a unique looking rock that shoots from the sea like a construction piling and is famous for being featured in the 1974 Bond film The Man with the Golden Gun.  The problem was that there were at least 300-400 others doing the same thing, reminiscent of Disneyland on Independence Day weekend.  What a cluster!

“Kayak” consisted of getting into a two-man inflatable and having a “guide” paddle you through a cave- lasting around 10 minutes.  If there were a hundred strokes during the trip, I’d be surprised.  Oh, the adventure!

Finally, the “Swim” was at an island overrun with food and “activity” vendors where you had to remain in an area cordoned off with buoys to avoid all of the boat traffic, jet skis, and “other dangers”.  It wasn’t much larger than the local public pool.

Each island stop required 15-30 minutes of sardine boating.  Mercifully, we were done early afternoon and could get back to our room to create our own adventures.

This is a MUST MISS tour.  

 

Day 9 – More Phuket

 

Free day.  We made the most of it spending the morning reading, walking the beach along the far tarmac of the airport to see the planes take off and land up close, and watching for the storm remnants of Cyclone Pabuk (which never arrived).  At the end of the day, Camdyn and I made use of the slide park at the resort and had the place to ourselves.  I guess no one likes sliding in the rain??

Honestly, any return trip to Thailand would not include a stop in Phuket.  Super touristy, overpriced, and a mecca for the uninspired sand kickers and urban whales.

Day 10 –Siem Reap

 

We flew to Siem Reap the next morning and got a shuttle to our hotel.  While the Thailand traffic was crazy, the Cambodia traffic was chaos.  It was amazing that we never saw a collision between the tens of thousands of vehicles and pedestrian traffic during our stay.  Tuk-tuks and mopeds and motorcycles were the preferred mode of travel.  We heard that the tax on vehicles was 120% of the sale price, which meant only the really wealthy could afford to drive a car.

We settled into the hotel, which was very nice for the area.  The service was excellent and the staff hooked us up with dinner reservations and transportation.  In the evening we visited the famous Circus Show, which was a mix between a musical, comedy, and acrobatics, with fantastic feats of strength and flexibility- all under a tent.  Old school carnival style.  Highly recommend.

Day 11 –Siem Reap Temples

The next day we toured the “big three” temples of Cambodia.  Angkor Wat, Angkor Thom, and Ta Phrom.  These were reminiscent of South American temples of the Aztecs.  They were built in the 12th and 13th centuries by the kings of the day as a capital city (Angkor Thom), a monastery, university, and a temple of worship.  Volcanic and limestone rock was hauled by boat, man, and elephant from 70 kms away to build the stunning architecture that has survived the centuries.

This area has a rich history so a knowledgeable guide who is able to speak English well will make the day really enjoyable.  Fortunately for us, our guide Tola was every bit the knowledgeable and articulate host.  

Day 12 –Siem Reap- Jeeps, Bicycles and a Boat

Our guide Chili picked us up the next morning in a couple of 1960s Jeeps, which were the spoils of the Vietnam War.  Spartan and seasoned, they were every bit the “General Purpose”  vehicles you’d expect to see in the jungle of Cambodia.  We drove about an hour on very dusty roads to a small village where we jumped on single-speed cruiser bikes and rode to the local market.  The market was an open-air version of capitalist commerce.  Each stall specialized in a specific sector- produce and meats (by far the largest), electronics, house and garden, toys, clothing, hardware, etc.  The place had it all.

After the bike ride, we continued by Jeep to a village on the bank of Tonle Sap Lake where we climbed the stairs of a home on stilts, 30 feet in the air, and had the best local meal of our whole trip. 

Once lunch was finished, we boarded a local fishing boat and toured the floating village of Kompong Khleang. The Vietnamese Village homes of Kompong Khleang are built on objects that keep them afloat on Tonle Sap. The village moves along the river and sometimes up to the lake depending on the season. There was a floating school, a hospital, local shops, and even a hairdresser.

We finished with an open-air jeep ride back to the hotel where we all looked three shades darker with the layer of red dirt caked to every part of exposed skin.  Quick showers and the rest of the afternoon and evening was spent relaxing poolside. And I went for a city “trail” run.

Day 13 – Back to Bangkok

The next morning was a short return flight to Bangkok for our final day.  We were met by our guide Willow who took us to lunch and then boarded a private long tail boat for a tour of the canals of the Chao Prava River.  The tour gave us a glimpse of the underbelly of Thailand- away from the tourism and commerce.  The different angles of life exposed via the backyards of the neighborhoods was a cool perspective. 

That evening we went to Chinatown, which is famous for its variety of food in an open-market environment.  While it had received high ratings, we were mostly disappointed, although Trish and Gavin were able to find some good ramen.

 

Day 14 – Departure

We flew out the next morning to San Francisco via Taipei for the 20-hour trip back home.

 

Of note:

 

The people of Thailand and Cambodia are amazing.  Kind, friendly and accommodating.  They were the best part of the trip.There doesn’t appear to be a culture of outdoor activity and exploration, so the trails are utilitarian and not paths to scenic destinationsDo your homework on accommodations.  It will make a huge difference to your stay.We preferred our time in Cambodia over that in ThailandLearn to squat.  Most public bathrooms are open hole.Our trip planner at the travel company was very responsive and accommodating during our trip

 

Final Thoughts:

 

With our trips, so much of what we get out of them is our family time together- regardless of the specific sights or activities.  We can make a great adventure out of a deluge in the middle of an ocean (done that).  We are privileged to have four amazing kids who get along great, regardless of the circumstances.  Sure, there are times when we each need some space, but those times are solved with a book, a walk, or a run.  We’ll chalk this trip up as another success.  Not necessarily as one that amazed us with specific adventures, but one that nourished us with the richness of being together, for two weeks, meeting great people in new lands. 

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Travel Review: Luxury Thailand & Cambodia Vacation Package, Bangkok, Ayutthaya, Chiang Mai, Phuket, Siem Reap, Angkor Wat,...

Simply the best travel experience I have ever had! When preparing for my SE Asia venture, I spent a significant amount of time researching each of the destinations I was visiting prior to booking my trip. I knew exactly where I wanted to stay, places I wanted to visit, and activities which I wanted to partake in. I think this was probably the best thing that I could have done in order to maximize my trip, and still allow for plenty of down time. Zicasso and this Southeast Asia tour operator were both amazing to work with, were able to take each of my "wants" and create a beautiful, adventure packed, yet still relaxing and self discovering month long voyage. Each of the individuals whom I worked with (from the planning phase through the execution phase) were exceptional. I was always pleased by the warm & welcoming tour guides, comfortable means of transportation, and fabulous boutique hotels. I am incredibly pleased with the overall work, and service which went into creating such an amazing experience. My only constructive comment, is that I was disappointed in the quality of included lunches while visiting in Bangkok specifically. I chose to embark on a bespoke, solo tour because I am a traveler who enjoys truly experiencing each culture/country I visit, and wish to avoid westernized/tourist laden restaurants. Each of the restaurants which I went to were buffet style, westernized versions of local fare. Personally I would have preferred to go to a local restaurant and given the opportunity to order the meal of my choice (even if for extra $), just as I did when visiting included restaurants in Chiang Mai and Siem Reap. Additionally, there was one more item of constructive feedback: Having greater than 1 week to enjoy Phuket, we built my itinerary to spend the first half of my time in Patong (to have fun) & the second half in Kata (to relax). When leaving my hotel in Patong, I had to wait several hours (past the agreed uoon time on the itinerary) for transportation (sitting in the hotel lobby, as I had already checked out) to bring me to Kata Beach. The manager from the local travel company in Phuket whom was providing my transportation & services while on island was very kind and came to speak with me at my hotel in Kata that evening. However, I was disappointed that he literally just came to "meet" me. He did not offer any type of good will (ie: fruit basket, dinner voucher, discount for activities, etc). With the lunches in Bangkok aside, and the transportation mix-up/inconvenience, I was 200% satisfied with my experience!

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Review: Southeast Asia Tour, Thailand, Cambodia, Vietnam, Bangkok, Chiang Mai, Hanoi, Koh Samui, Halong Bay Cruise, Mekong River

Excellent tour package and itinerary for a month long Southeast Asia trip visiting Cambodia, Vietnam and Thailand.

Our travel agent did a super job to ensure that we had an amazing travel adventure.

Transportation arrangements for pick-up and tours were efficient and well organized.  

Drivers were courteous and safe and vehicles were well maintained.

With the exception of one, all tour guides were knowledgeable, friendly, and beyond helpful.  

Special commendations to the following:  Our guides in Siem Reap, Cambodia, Saigon, Hoi An, Hanoi, Bangkok and in Chiang Mai.

Restaurants for lunch and food selections were exceptional.

Our vacation ended with a blissful few days of R&R at the resort on Koh Samui.

Overall experience .....5 Stars, Excellent!  Highly Recommended!

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Luxury Thailand & Cambodia Travel Review: Bangkok, Phnom Penh, Siem Reap, Koh Samui, Cycling Tour, Floating Market, Railway Market
This travel team were absolutely great. The first partner proposed by Zicasso was much faster giving me a full program and the agent was also very nice and easy to talk to, but I would have had to ask for many changes. Particularly the type of hotels and tours, which were proposed likely due to the lower budget I had given initially. It took a bit more to hear from Lenny at this travel company but he first requested a call to understand our likes and dislikes, what we were looking for and the type of travelers we were, and during that first call I mentioned that the experience was more important than sticking to the budget too.When the proposition came, I couldn't wait to travel and visit all the places suggested as well as the hotels. It's as if it had been me selecting everything, if not better, without spending all the time a trip planning requires.

We still adapted a few destinations mostly due to our time constraints and then flights availability.

We did Bangkok-Phnom Penh - Siem Reap - Singapore (although we had to book the hotel ourselves here as they don't provide services for Singapore) - and Koh Samui

In Bangkok, Siem Reap and Koh Samui we had some organized trips that were great. We loved the hotels proposed, all transfers went smoothly and couldn't be happier at the end of our holidays that Lenny and his team were with us all along the way, always in contact and available.

Excellent Excellent Excellent!

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Vietnam & Thailand Vacation Review: Hoi An, Mekong Delta Cruise, Chiang Mai, Phuket, Bangkok History, Private Sampan
First time to Vietnam and Thailand! I was rather busy with work and having decided to go just a little over a month ahead of time I decided to use Zicasso's unique service of providing custom luxury travel tours. It was my first time using Zicasso, having always planned monthlong travel itineraries for many worldwide destinations for the past 25 years on my own with input from my wife. Planes, trains boats large and small, cars and tours; you name it. Having worked in the tourism for many years, we are flexible travelers who know that plans and events sometimes (not too often) differ.    We planned with this travel company a 21 day travel and tour itinerary from the south to the north of Vietnam and from the north to the south of Thailand. I would have rated this travel company with three stars, however, their reaction to problems that occurred during the trip left a lot to be desired to the point where my wife and I both agreed not to say to much during the trip for fear of an even worse reaction while we were dependent on the "goodwill" of the operator. We dealt exclusively with the co-founder.We had a fairly complex itinerary and have to say that things went as planned for the most part with four exceptions. Three of these were minor and unpleasant and the fourth was what we both feel are quite major. If the three minor one were addressed properly by this company (without the successful intervention by Zicasso) We would have awarded the tree stars for having at least offered a refund for what they did not deliver.We had a problem with a guide in Hoi An who behaved quite unprofessionally on one of our two tours claiming that we had to take a taxi or shuttle bus back to our hotel due to the driver of the private car we had hired through this company and cut the tour in more than half due to what she explained the following day after I noted the problems by text to our travel planner was both due to personal reasons and because this travel company planned the tour improperly. Our travel planner says the tour was planned properly but that the guide had a problem and was put on warning.The next tour that went wrong was what was supposed to be our visit to the famous island of Phuket. We could not do the tour because we did not stay in Phuket but were driven by a bad driver in a small car (not the kind of vehicle we were promised in our proposal and booking almost two hours to the north of where we were expecting to stay.The third minor problem was our $300 upgrade to a beach front villa that our planner told us was a fabulous choice when we requested it during booking. After check-in we learned that the villas were being torn down in another month after the season to create accommodations like the other parts of the resort that were modern and quite nice.  When I texted this to our planner his response was to say that he knew this but forgot to mention it to us during booking. Wow! This is a travel agent? The worst of this that of the 6 major destinations on our trip we did not get to go to one that we had specifically requested but that deceptively was outlined in our booking. After the trip when I told our travel planner all the things that were great and what the problems were his only comment was that he decided based on his impression of our introductory phone call to send us to another destination. We never got to Phuket.

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Southeast Asia Honeymoon Review: Singapore, Thailand, Phuket, Ko Phi Phi Island, Chiang Mai, Patera Elephant Camp

My husband and I went on our honeymoon to Singapore to Thailand (from NYC), and everything was planned out seamlessly for us. We were given guidance from our travel agency on how to structure the trip in the best way, and making sure to include all "must have" experiences and locations for us. Our travel agency was very responsive and willing to go back and forth with me a lot before we locked in my ideal itinerary. I appreciated the online itinerary that I could follow as the updates were made, and the family/friends version that I could share without prices and nitty gritty details.

Of course, we didn't know how great the travel agency was until we got there and experienced everything they had arranged for us. I was nervous about traveling to Asia considering the major language barrier and extreme cultural differences, but they secured an English-speaking guide for all of our excursions. Also, we had someone waiting for us for each airport transfer which was extremely helpful to not have to navigate the taxi situation in a foreign city. The excursions that were recommended and secured for us were top notch. All were well organized and provided amazing, unique experiences that we will never forget. The hotels were all also very nice, great locations, and excellent service. 

We had one minor snag regarding vouchers that could have been avoided if we had known that we were to receive the rest of our information/paperwork at the next location. We needed a voucher for a ferry transfer to get to our hotel, but the packet of vouchers was waiting for us at the hotel. The ferry attendant gave us our tickets, but made a stink about not having the voucher (but, she still gave us the tickets so clearly it wasn't that important). Had she just not mentioned the seemingly unnecessary voucher, we would have never thought that we were missing a large chunk of vouchers and paperwork. This caused us to freak out a little and call the local Thailand affiliate. I wish we had known the plan with the vouchers being at the hotel and we would not have worried as much. I also wish we knew more details about how involved the transfer would be that day from Phuket airport to the resort on Koh Phi Phi island. We knew it was a ferry ride, but did not know it was an hour car transfer from the airport, 2.5 hours waiting for the ferry, and then a 4 hour ferry ride! I will say that their local affiliate was super helpful and made sure everything was 100% resolved and we were all set. Having that local company is a must, and in the future I will look only for travel companies that have local affiliates for this reason.

Your overall comments on Zicasso

The website looked awesome and the about section made me feel like this was an honest and trustworthy company. I mentioned it to a coworker and he immediately said he and all of his friends used Zicasso to book their honeymoons, so I knew I was in good hands.

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