Pure Authenticity of Japan Tour

Zicasso's travel specialist has an incredible amount of knowledge and, along with his fabulous personality and kindness, he put together an epic trip for me and my husband. His expertise was invaluable in making our trip a memorable one. Spending quality time with him was very special and another memory he helped us create. His patience and attention to detail are unique in this industry and, as frequent travelers, we know this to be the case. We thank him for all he did to make our travels to Japan so very special.

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This was an amazing trip. Everything ran smoothly and on time. The guides were friendly and knowledgeable. My experience with Zicasso's tour company was a great one. Our agent was helpful and easy to deal with, and I always received timely answers to all my questions.

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This was such an amazing trip. Our Zicasso travel planner listened so well to the type of vacation and first-time experience we were looking for in Japan. His attention to detail was exceptional. Not only did we see all the great highlights, but so many great extras. The assistants who helped with the logistics and the English-speaking guides were outstanding. This experience will be a cherished memory forever. Thank you to our agent for such an exceptional experience!!! You are terrific!

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"Zicasso’s travel agent went above and beyond our expectations to arrange an unforgettable trip to Japan."

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I communicated with Zicasso’s travel agent pre-pandemic as we originally planned the Japan trip for summer 2020. After a long time, I reached out to Zicasso again and the local travel agents were booked. The only one available was none other than the agent I had contacted initially. I knew it would be easier as we had a sample travel itinerary from 2020. I just had to notify him that we were now traveling with my dad and stepmom. He easily accepted the challenge and I am happy I chose him again. He was attentive and conscientious about our needs and wants. He was flexible and did not mind my multiple questions throughout the process, even up to the last minute. He promised we would be taken care of each step of the way and, yes, he did deliver. The payment process was very easy. Everything regarding what to expect was laid out in the plan.

Our guide from NRT airport to Tokyo Shibuya waited for us despite the long immigration queue. It took over an hour to clear customs and immigration. I was nervous as the train departure time was approaching. The guide didn’t leave. She patiently waited for us and got us on the train, with resting time to spare. The taxi ride to the hotel and the stay were excellent and efficient.

On the way to the Shibuya station and the Kyoto bullet train, our guide waited for us to cross the Shibuya crossing for the very first time. She showed us where to buy snacks and food for the trip, and let us choose ekiben.

Our travel agent met us at Kyoto station. It was great to meet him. We did not even have to look, he was right outside the train door and even recognized us. He gave us an excellent history of the places we visited.

Our guide for the Arashiyama area gave us enough time to go to each spot. She even climbed with us to the monkey park and generously bought the peanuts for my daughter to feed the monkeys.

Our guide for Osaka and Nara saved us money on train rides. He was efficient and fun. He gave excellent recommendations for food and sake, and where to buy tea and a calligraphy paintbrush handcrafted in Japan. He took us to experience traditional sushi. My dad liked it very much!

The guide who picked us up from Tokyo station showed us the Meiji shrine, Harajuku, Ginza, and where to have ramen close to the hotel. She was flexible, showed us plenty of food options, accommodated what we wanted to do, and moved around the tour schedule. She was also our guide for the Tsukiji market, sushi making, Asakusa, and the Tokyo Skytree. She was always offering to help.

Another guide took us from the hotel to the airport and helped us to check in. I had trouble with my check-in luggage, but since she was there, it was fixed without a hassle. She did not leave us until all were cleared and ready to get to the security line.

All the guides were excellent, patient, flexible, and accommodating. Throughout the tours, they all asked if there was anything else we would like to do, see, eat, or buy. They were all very attentive to our needs, always offering to help my dad and stepmom, especially with the transfers from hotels to stations and back. They are both over 65. The great thing is that they are both active and kept up with us with ease.

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The trip was amazing and we cannot thank our Zicasso travel operator enough for putting it all together for us.

From the planning to the arrival in Japan, everything was great and perfect.

My daughter Emma had various requests that were fully fulfilled.

The assistants, the guides, and the hotels were beyond our expectations.

The vacation could not have been better and created unforgettable memories for us.

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