Hungary Tours

This was a high-profile trip. The Zicasso travel agency's attention was personal and the tour was very well planned; a seven-day experience with food, hotels, wine, and culture.

I found the operator using Perplexity and ChatGPT. Both ranked them at the very top and it was worth it.

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Zicasso's travel agency was great; very attentive and responsive. They booked excellent sites and events with great local tour guides. Even when there was a bump in the road on an issue, the company was prompt in rectifying it, handling it extremely professionally.

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The trip included all the sites and activities we wanted. The hotels and guides in each city were excellent, and the transportation provided to/from airports and to each city made the trip that much more convenient and enjoyable.

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To everyone at Zicasso's travel agency, thank you, thank you, thank you! The private trip to the most remarkable European metropolises you curated for us was, well, in the words of the countries we visited, csodálatos/wunderbar/wunderbar/and trés magnifique!!!!!

Everything and everyone you arranged for us was not only to our liking, but perfect.

The hotels were as we like, boutique, not large conglomerate chains. Each was nicely situated, with the staff attentive. The one we found best was in Berlin, with the others not far behind.

The drivers were all nice, on time, and helpful. The tour guides were all informative and knowledgeable, and answered our many questions with aplomb. While all were good, we found the two guides in Berlin to be our favorites. And while she knew her subject matter, we found the one in Vienna too religious and opinionated. We suggest maybe not using her as much.

We did not really use any of the restaurant recommendations you supplied because we like to find local eateries close to the hotels. Two we went to twice because the first experience was so good – in Berlin and in Paris.

One note: there were two times we took a cab whose driver, after taking us, said they did not accept cash and passed a card scanner for me to tap. Afterward, I received an alert from Visa that the charge was $98 rather than the $9 quoted in Budapest and $168 rather than the $12 quoted in Paris. We suggest letting everyone know to only take cabs that accept cash or take an Uber.

Once again I would like to thank all of you who endeavored to make this adventure such a pleasant and memorable one.

All the best,

Rick and Barb Boyko

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We had a fabulous trip to Budapest and Croatia! Zicasso’s travel agency set up a wonderful itinerary and every transfer was on time, every guide (except for one) was well-versed in the region and informative, and the accommodations were unique and exactly what we were looking for. They also did a great job tracking the weather and re-arranging the schedule when a day on the boat would have been very unpleasant.

They went above and beyond to retrieve my husband’s passport when he accidentally left his passport at one of the hotels. They made arrangements for its return such that it did not interrupt our itinerary. 

We had one bad experience with a guide (it was just a one-hour tour in Montenegro). We were going to let the tour company know when we got home. Instead, the driver alerted the tour company. The tour company reached out immediately with apologies and arranged with the hotel for us to receive a complimentary bottle of wine from them at dinner.

My only suggestion would be for a little more communication up front. They answered every question and everything worked out great; I’m just used to a couple more phone calls in advance when working with Zicasso.

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We were very impressed with the attention to detail that was provided. We went to places that we didn’t even know existed. Zicasso's travel agent kept in good contact with us the entire trip and we never had to worry about anything. The tour guides, drivers, and hotels were all the best.

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