South Africa Safaris with Mozambique

Our safari travel company and our tour designer were the perfect choice for our 3+ week southern Africa vacation. We have used Zicasso referrals for several monthlong vacations, including Vietnam [2015], and this 27 day trip to southern Africa [2 Tanzania safari locations, Zanzibar Island for a beach stay, then into South Africa's Cape Town and Franschhoek in the Winelands, and finally several days the Dulini Private Game Reserve in the Sabi Sands section of Kruger National Park. Our travel agent recommended terrific lodgings (save one, more on that later) and arrangements including transfers were flawless. We have already begun a conversation with her about a future trip to the Maldives or Seychelles. She wisely steered us to the right regions for safari for our January/February travel, knowledgeably aware of where to have the best viewing opportunities, she listened to our preferences and understood our style of travel perfectly.  I cannot recommend this agent and her safari travel company highly enough.

We are fairly seasoned travellers, and did a lot of homework before planning this trip. Nothing really prepared us for how fabulous it would be.  I'd say it was the trip of a lifetime, except that we fully intend to go back.

From first contact to last, this travel agency was a pleasure to deal with.  They were responsive to our ideas about what we wanted to do and see, and put together several itineraries which also included many suggestions that we had not thought of. 

Ours was a private 3 week tour, beginning in Durban, then to the Sabi Sands game reserve (where we stayed at the Londolozi Founders Camp).  We took the Blue Train from Pretoria to Cape Town where we stayed a few days at the very lovely Cape Grace Hotel, and spent 3 wonderful days at the a wine estate near Stellenbosch.

Our travel agency arranged all of our transportation and excursions.  Everything went like clockwork:  all of our guides or transports were right on time, and without exception they were extremely pleasant and knowledgeable people.  We learned a lot about the country from each of them.

South Africa is a long way from Canada.  What made us feel very secure was that we had the personal cell phone number of our agent and knew that we could call her at any hour if something went awry.

The very best thing is that we never had to call!

I would recommend this tour company highly, and would definitely use them again,

I spoke to this Africa safari travel company just about 2 months in advance of our planned trip and was very surprised about how easy it was to arrange the trip we had hoped for.  Our contact was knowledgeable and within a few days of our request, knowing our budget, she had prepared a complete itinerary to include sightseeing and wine-tasting in Cape Town and Franschhoek and 3 days safari in Sabi Sands, next to Kruger as well as 3 days in Chobe, Botswana, concluding with a day at Victoria Falls.  The best part about the entire trip was the ease with which we were able to accomplish everything.  We arranged for our international plane and told our agent the dates and she arranged for everything else.  The cost per person excluding all air and gratuities to guides was <$6000 each and we had really 4-5 star accommodations and most meals included.  The transfers were flawless as we were met at each transfer site by a greeter with our name on a board and we never worried about missing a connection. The information packet we received before the trip prepared us well and we could not have been more pleased with the results!!

We had a very enjoyable trip to Victoria Falls, back to the Republic of South Africa (via Botswana) for a typical safari experience in the Northwest Province at Madikwe Game Reserve, and then a week in the Cape.  Our travel agency suggested the Victoria Falls stop and Elephant Camp in particular.  Elephant Camp was very nice (and we were in the intimate four "tent" family camp that opened just in March) with excellent service and good food.  However, our agent oversold the opportunity to interact with the somewhat tamed elephants on the Wild Horizons/Elephant Camp Reserve.  We had literally no more than five minutes with the elephants, feeding them, so far less than we expected.  We enjoyed the visit to Victoria Falls National Park, as well as a canoe safari on the Zambezi above the falls.  We also very much enjoyed our time at Madikwe Safari Lodge, a very nice facility with an excellent guide, good food, but not always top-rate service.  However, I wish the agent had suggested the opportunity to fly in and out of Madikwe because it has an air strip, and this would have saved us a great deal of travel time doing mostly road transfers to and from Madikwe.  Our travel company was responsive to our requests for particular accommodations in Franschhoek and Cape Town, though they were different than the accommodations suggested by Born Free.  In both cases, we enjoyed our choices very much, as much because of location as because of the facilities themselves.   In Zimbabwe and Madikwe, service was not always up to par at all facilities, and meals were not always as excellent as we expected, but our travel company is not responsible for this.  

When our son left his Kindle on one of the transfers, Born Free helped track it down and get it sent by courier to catch up with us at Cape Town.  This was very helpful, but instead of charging us the cost of the courier and telling us what that cost was, they passed onto us the round figure of ZAR 500. I would have preferred transparency on that.  One of the other transfer operators officiously collected form the safari lodge things of ours (plaster imprints of animal tracks) we had asked them for--she did this while we were having breakfast our last morning.  But then the transfer operator forgot to give the things to us when she dropped us off at Oliver Tambo Airport--even though they were on the front seat of the van next to her!  Again, we were able to get these items sent by courier to catch up with us on Cape Town, but I didn't think we should bear the cost of that.   

We booked, what we thought would be the trip of a lifetime.  It was so fabulous in reality, that we think we need to go again!  We had turned almost all of the trip over to our travel agency to plan for us, giving them only a minimal outline of what we would like to see.  They planned the trip and only with a few minor changes (e.g. add a day for a wine tour in the Cape) we booked.  Frankly, we were a little nervous about placing a high level of trust in a company we only knew via Zicasso and the internet, but it was trust well placed and rewarded.  Our trip consisted of 3 days at Cape Town, a few nights at Londolozi in Sabi Sands/Kruger, a day at Victoria Falls, a few days at Chobe Game Lodge on the Chobe River, a few days at Savute, and the last few days in the Okavango Delta at Xugana Island Lodge.  Almost 3 weeks in total. All logistics were seamless with no problems whatsoever despite numerous hand offs and transports.