Rome, Florence, and Amalfi Coast Itineraries

I have to begin by saying I've told everyone how pleased I am with Zicasso and the travel agent they recommended.  I also have to say that I was very hesitant to book my trip with a company that I had only communicated with via email.  Turns out I had nothing to worry about.

The initial response I received from my agent was immediate and continued right up until our actual trip while we were in Italy.  I let her know where I wanted to go, what I wanted to see, told her I was interested in a mix of arranged tours and time on our own.  She listened and also made great suggestions.  I honestly can't say enough about how wonderful she was to work with, along with her co-worker.

They arranged for all our hotels, transportation and tours.  Every driver and guide we had was top notch.  They made a point of keeping us in small groups, sometimes only the two of us and the guide.

Our 19 day trip began in Venice where we were met at the airport and driven to a private water taxi.  That driver walked us out of the boat and made sure we knew how to find our hotel. Our departure was just as seamless.  A guide met us in our lobby, walked with us to the water taxi, came into the train station with us and explained the board to us, pointing out our train and track number.  

We continued on to Verona, Cinque Terre, Tuscany, Florence, Naples, the Amalfi Coast and Rome.  Since we weren't in any one place longer than three days it was extremely helpful to have guides, even for just a couple of hours to orient us, which saved us a lot of time.  We had guides for a walking tour in Venice, a morning in Cinque Terre traveling with us between the villages, the Accademia in Florence, Pompeii, an Amalfi Coast drive and the Vatican in Rome.  Every one of the them was passionate and proud and we learned so much.  We had a car in Tuscany and saw many other places on our own, Lucca, Pisa, San Gimignano, Siena, Montalcino, Montepulciano.  We stayed in Sorrento, spent one day on Capri and another full day on a tour to Positano, Amalfi and Ravello, which included a short boat ride along the coast.  Spectacular.  Our only tour in Rome was the Vatican but we saw all the other major sites on our own, taking the metro, bus, taxis and walking, lots of walking.  It was the perfect mix of free time and arranged tours.

And, they also worked with our children who surprised us with a dinner in Venice for our anniversary after a gondola ride!

One great advantage to having your tour guide in the country you're visiting, you're in the same time zone.  We had one mishap with a train and were able to talk to them right away.  Other than that, everything worked liked clockwork.

I would definitely use them again and have told everyone I know what a wonderful job they did for us.

Thanks for helping me organize my family (of 10 with diverse age from 15 to 63) trip to Italy, from Dec 17 to Dec 31. Whilst different member of my family have different expectation and requirement, I would like to comment you and your team on having planned an excellent trip that not only met each and everyone's interest and expectation but truly exceeded it.

Your planning have brought us to the lovely cities of Parma, Modena, Florence, Orvieto, Civita Di Bagnoregio, Naples, Rome, Venice, Cortina d'Amprezzo and back to our starting point Milan. Throughout the trip, we have a well balance itinerary that covered

- beautiful churches such as the Duomo in Milan, Rome, Florence,

- archeological site like Pompeii, Colosseum, Roman Forum, Pantheon, Pisa, Verona (learning more about romeo and Juliet)

- great local eating places (recommended by the guides you chose)

- lovely country side and unique sight in San Gimignano, Civita Di Bagnoregio, Orvieto, Lake Como,

- great gallery likes Uffizi, Academia

- Interesting activity such as Snow Mobile excursion in Cortina, Learning Cooking 

- Shopping activities

With so much, yet your team immaculate planning never have us rushing from sight to sight, we were both able to enjoy and learn as much as we can of each sight and at times added more activities.

The team of guides you chose, have truly turn stone and history into exciting stories that the provided the group deeper understanding of the sights we visited and saw. Really like to thank each on of them like our guides in Florence, Pisa, San Gimignano, Orvieto and Civita Di Bagnoregio, Naples and Pompeii, Rome, Verona, Venice and Milan.

But most importantly, thank you for getting our driver, he truly ensure our comfort whilst driving steadily through jams on our way to Naple and snow storm on our way to Cortina d Amprezzo and also took very good care of us ensuring we know what to do where we have no guides and leaving us clear instruction when we needed help. He is truly a wonder.

I will definitely tell my friends heading to Italy about this company.... A wonderfully great experience.

Our family of five just got back from the most wonderful vacation in Tuscany and Rome.  Our agent crafted a set of amazing experiences for our family from the private tour guides to Florence, Pisa and Lucca; a private wine tasting lunch at the Capannelle Winery and vineyards in Chianti; tickets to the Papal mass at the Vatican; to a tour beneath the church of San Clemente to see the excavations of a byzantine and then a Roman street neighborhood; a day excursion to the Amalfi coast to visit Positano, Sorrento and Pompeii; and more! Our agent and the guides found excellent restaurants from a simple salumeria where the locals ate to some high end restaurants.  The hotels were right in the center of Florence – on the piazza della Repubblica - and Rome – between the Piazza del Popolo and the Spanish Steps.  Our agent was attentive to our plans and made excellent suggestions.  Everything went extremely smoothly.  All the guides drivers were very friendly, spoke English and were very knowledgeable about art, history and the local culture.  We saw so much every day because everything was so well planned.  Simply the best travel experience ever!

From the beginning stages of planning our trip to Italy with this travel agency (and specifically our travel planner) we knew we were going enjoy this trip of a lifetime.  All we needed to do was provide our budget and "wish list" and he worked his considerable magic from there! We ultimately visited Venice, Tuscany, Sorrento and Naples, enjoying everything from a haunted city tour of Venice at night, a private cooking class in Sorrento, exploring several cities in Tuscany via the use of our rental car, visiting Pompeii and attending several other small walking/boat tours in each of the locations. Our lodging included a present day working vineyard which was converted from a 17th century monastery and hotels stays in which we felt as if we had stepped out of our lives and into those of the "rich and famous"; absolute opulence!  And, as if that wasn't enough, the tour guides, hotel staff, private driver; they all deserve to be recognized for their individual love and knowledge of their city, warmth, good nature and professionalism. So much so that when the weather turned cold on our return from the island of Capri, the boat captain handed out his personal jackets and blankets to all on board!  Every site we visited and tour we attended was so very well planned and so very worth the time.  We were made to feel as if our agent planned our trip more as if he were doing so for family than clients. ..I can't imagine a better experience!